952 Quality Tools Jobs - Page 26

Greetings of the Day! Please find below the job description of the Quality Analyst role in the Repayments team of FPL Technologies (OneCard) . (Work from Office opportunity) Opportunity: Join our dynamic team as a Quality Analyst and contribute to the financial well-being of our customers by assisting them in managing their outstanding credit card bills. Primary Responsibilities The Quality Analyst will be responsible for completing quality checks of the calls taken by In-House frontline associates and Agencies across PAN India The Quality Auditor is responsible for completing the audit set targets Daily/Weekly/monthly basis for Calls/Chat/Email for In-House & PAN India Agencies Performing t...

Key Responsibilities: Listen to and assess customer service calls for quality and adherence to scripts and protocols Provide constructive feedback and quality scores to agents Identify trends and recommend process improvements Collaborate with team leads and trainers to drive performance improvement Maintain accurate evaluation records and reports Requirements: Proven experience in quality assurance or customer service Strong analytical, communication, and coaching skills Attention to detail and ability to work independently Familiarity with call center software and QA tools is a plus INTERESTED CANDIDATE CAN CALL ME ON 8977540946(VISHAL KUMAR)

Collaborate with teams to troubleshoot issues & continuous improvement. Ensure compliance with industry & company policies. Develop & implement quality control systems, inspect materials & analyze data to identify areas for improvement.

Providing active feedback to agents through email & chat /ID & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance. Quality Analysts contact all the dissatisfied customers and provide a detailed analysis to improve customer experience. Required to provide...

Urgent vacancy for Quality Engineer in Reputed Industry Exp - 2 to 7 Weld Shop, Fabrication, Sheet Metal Exp of 7QC Tools, 5’S, KAIZENS, and POKAYOKE. Location - Chakan, Markal Pune. Salary - Depends on Interview Contact no - 8408824722 / 9518340393 Required Candidate profile able to minimize in process rejection able to conduct Process audit PPAP,FMEA,CP,PSW,MSA,SPC Have experience in Sheet metal, Welding industry IATF 16949 & APQP Good Communication & Documentation Skill

" Job Title: Head - Procurement Quality Assurance / Software Quality Assurance Location: Pune About the client: PSS has been mandated to hire a Head - Procurement Quality Assurance / Software Quality Assurance for a fast-growing mechatronics/engineering organisation. Key Responsibilities: Define, develop, and implement a Quality strategy that contributes to enhancing the capability of the QE function by providing technical and administrative support to improve the quality and yield of the product. Assure the reliability and consistency of production by checking processes and their output. Recommend changes to production processes or quality controls to eliminate any problems. Process and PPA...

Lead the design and development of robust, scalable, and high-performance backend systems using .NET (C#). Architect enterprise-grade solutions , ensuring adherence to clean code principles and software design best practices. Mentor and guide junior developers through code reviews, technical discussions, and best practices. Work closely with cross-functional teams (Product, QA, DevOps, etc.) to deliver high-quality software. Collaborate with DevOps teams to implement and optimize CI/CD pipelines and ensure smooth deployment processes. Ensure high availability, security, and performance of the backend services. Create and maintain technical documentation and support effective knowledge sharin...

Ensure quality of incoming materials and products throughout the production realization process as per defined Quality Assurance plan. Conduct root cause analysis and drive corrective actions. Create and maintain a culture of zero defect quality in the supply chain and organization. Ensure zero defect products by using proactive quality tools (7 qc tools, 8D). Identify defects or Deviation from standard and work with the production team to resolve them. Perform In-process & Final inspection as per drawing. Maintain 1S & 2S in the workplace. Follow safety instructions & Procedures. Perform first piece approval ( FPA ). Ensure transparency of quality deliverables to customers. Awareness of Ins...

Competencies Overall Feedback To ensure PTCED output and its production related activities.To Control CED/Paint defects due to Process.To perform the various lab testing required for PTCED.To Coordinate and provide supporting hand to customers (Internal and External.To Monitor and control absenteeism on line by planning of cell members leave.To find cost effective solution for the consumable Items by monitoring, suggesting, implementing I4 ideas/Kaizens.To create a conducive environment for safe and engaged working.To maintain safety of Equipments by monitoring safety interlocks.Hands on experience of handling PTCED line, Knowledge of Paint shop Equipments like spray guns, pumps, blowers, bu...

We are seeking an experienced and detail-oriented Quality Manager to lead our quality assurance initiatives in rubber component manufacturing. This role not only involves supervising quality control systems but also serving as the Management Representative (MR) responsible for implementing and maintaining compliance with IATF 16949 , ISO 9001 , and other relevant quality standards. The ideal candidate will have a strong technical background in rubber components, leadership skills, and a proven track record in regulatory and customer audits. Key Responsibilities Quality Management System (QMS): Serve as the Management Representative (MR) for IATF 16949 and ISO 9001. Plan, implement, and monit...

Drawing, SOR & Specification study along with supplier for giving timely inputs to minimize design changes. (DFM / DFA ) FTG & APQP and tracking at all the stages of product development. Support suppliers for the development of parts and ensure QCD targets. Proactively identifying & resolving problems and maintaining quality standards First time right Development of parts. PPAP submission to QA for closure and handing over for regular supplies. Poka yoke implementation Good knowledge of quality tools, FTG and processes to ensure seamless flow of information on quality concerns to seniors. Meet all material requirement time targets by continuous interaction with supplier and internal agencies...

Quality Analyst || International BPO Experience: Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With 7 QC Tools 1 Yr of QA With International BPO On Papers (Mandate) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Competitive salary (3 LPA 6 LPA based on experience and performance) Graduate / UG (any stream) Interested in Joining? Call HR ...

Skill required: Digital Inside Sales - Inside Sales Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(Domestic) - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Need Quality Audit experi...

Role - Supervisor Quality /Quality Team Leader Leading BPO in Bangalore International Voice Process 5 Days Working Worked on 7QC tools MUST HAVE EXPERIENCE IN INTERNATIONAL VOICE PROCESS MUST BE QTL on PAPERS WORK FROM OFFICE Education- Graduate / Postgraduate Experience required- Require minimum 1year Experience as a Quality Lead with overall 5+yrs experience Experience handling a team of Quality Analyst Strongly worked on QUALITY Matrices Excellent transactional quality domain knowledge Good working knowledge of TTQ (Training; Transaction Quality) systems, tools and technologies Knowledge of analyzing, Driving improvement & Innovation Roles & responsibilities- Drive continuous improvement ...

Leading BPO in Kolkata Hiring for Transactional Quality Manager International Voice process US Process Must be a Manager On papers in Quality in International BPO Over All Experience 8+ Years CTC UPTO 14LPA Role & responsibilities Analytical mindset to drive continuous improvement for key CTQs (i,e, NPS / CSAT / FCR) Manage Call Quality & Client related KPI's with analytical quantification and establish corelation Evaluate effectiveness of TQ interventions. Strengthen Quality management processes / framework to improve quality delivery. Drive Process control & Compliance in addition to managing the Audit requirements. Ensure knowledge consistency through calibration, quizzes, D-Sat scrubbing...

Hi All, Movate Technologies ( Formerly Known as CSSCorp ) is looking for Quality Analyst role. Roles & Responsibilities: We Are looking for A self-motivated and confident person who has meticulous attention to detail skills, the ability to work accurately at pace and a strong passion for auditing and helping the organization. should be able to Conduct regular Process QA audits. Maintain working knowledge of quality standards and SLAs. Perform quality refresher trainings and test process knowledge Assessments. Make recommendations and suggestions to rectify and implement defects in Process Adherence. Create, Review, and Refine audits and errors of Engineers. Participates in bi-weekly meetings...

Job Description Experience: 10-15 years Educational Qualification: B. E. /B. Tech (Electrical Engineer) Key Responsibilities/Deliverables (Min 4 need to be filled in decreasing order of importance) 1. New Product Development in Low Voltage Switchgear. 2. Product variance & improvements based on market requirements. 3. Type testing & Certification of products. 4. Technical support to Marketing, Manufacturing & Industrialization team. 5. Application of Six Sigma quality tools across product development cycle. Functional Competencies 1. Basic understanding on LV standards IEC 60947 & IEC 61439. 2. Design & Development of LV products with through understanding on IEC 60947-2 & IEC 61439-6. 3. Ex...

Role & responsibilities Knowledge of QA/QC process, problem solving, machining defects, 7QC tools, Six sigma methodology Knowledge of MS excel, ERP, ISO, TS Should have background of machining and manufacturing Should have good communication and self starter

Key Responsibilities Serve as an expert on data quality tools. Manage metadata and data standards to ensure adherence, working closely with IT. Develop and maintain rules to support a robust data quality process. Use Key Performance Indicators (KPIs) to measure data quality. Assist with tracking, research, and analytical support; provide input to the design and development of project plans. Maintain documentation, notes, databases, and other records; communicate the state of data quality. Assist with managing project risk using quality tools to identify areas of risk. Identify and track data quality issues; create and execute action plans for resolution. Escalate issues and critical conflict...

Role & responsibilities Well Versed with Training Metrics TNA, TNI, TTT, NHT/ PKT/Refresher. Excellent Communication required The Candidate should be able to handle 20 - 30 Trainee batches. Ability to multi-task with well-developed organizational skills. Designing and delivering engaging training program to improve employees Vocabulary, Pronunciation and fluency. The Candidate will be responsible for delivering high quality voice and accent training to our employees. Preferred candidate profile Minimum 2 years of experience as a Trainer (Sales or Collection Process) in Call center. Candidate must proficient in Tamil (speak) and English language. Soft skill training working experience. Good i...

The position is responsible for implementing quality assurance processes that meet the company s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Man...

Experience 2 to 3 Years in Quality Department Experience with BPO Industry Willing to work in Night shift Quality Assurance Specialist must demonstrates complete familiarity with all aspects of quality of data entry including performance, professionalism, ethical standards, policies, guidelines and procedures Quality Assurance Specialist should monitors data entry performance, working with supervisors to implement improvement plans Should prepares quality reports by collecting, analyzing, and summarizing information and trends Quality Assurance specialist must prepares and conducts audit work in accordance with acceptable audit standards and plans. A minimum productivity requirement is defin...

Role/Position Title: Senior Engineer - Quality Department: Quality Department Reports To: Sr.Manager (Quality) Job Summary: The Senior Engineer - Quality is responsible for ensuring quality in processes, analyzing rejections, reading drawings, conducting in-process inspections, identifying defects, implementing corrective actions, utilizing quality control tools, problem-solving, and coordinating with internal departments. Responsibilities and Duties: Ability to read drawings and conduct in-process inspection. Ability to identify recurring defects and coordinate corrective actions. Knowledge of 7QC Tools. Problem-solving attitude. Coordination with internal departments. Qualifications: Minim...

Job Title: Customer Insight Specialist Department: Customer Communications Location: Gurugram WFO 5 Days Job Summary About the Role: We are seeking a Customer Insight Specialist with a robust background in Contact Center Customer Quality and process improvement. The ideal candidate will be responsible for analyzing customer insights, identifying patterns, and driving actionable recommendations that enhance customer satisfaction, reduce friction, and improve overall service delivery. This position is an onsite role based in Gurgaon and requires collaboration with Quality, Customer Service, Product, and Process Excellence teams. Key Responsibilities: Execute Voice of Customer programs, ensurin...

Quality Engineer-Excelher Location: Bangalore, IN, 562122 Position Type: Professional Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. Group Trucks Technology, Aftermarket Technology About Excelher program: Are you looking for an opportunity to restart your career? Do you want to work with an organization that would value your experience no matter when you gained them? How about working with the best minds in the transportation industry ...