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8.0 - 12.0 years
8 - 14 Lacs
Gurugram
Work from Office
At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with int...
Posted 4 months ago
1 - 4 years
3 - 5 Lacs
Chennai
Work from Office
Hiring for QA Chennai (Ambattur) share cv on @9717218586 Role & responsibilities Monitor and evaluate voice interactions for quality assurance. identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Collaborate with training and operations teams to improve service quality. Ensure adherence to company standards and compliance guidelines. Conduct calibration sessions to align with quality parameters. Preferred candidate profile Minimum 1 year of experience as a quality analyst on papers Proficient in MS Office. Excellent analytical and listening skills. experience in banking process (KYC,AML)
Posted 4 months ago
4 - 8 years
5 - 9 Lacs
Hosur
Work from Office
locationsHosur, Tamil Naduposted onPosted 14 Days Ago job requisition idR0000302475 Career Area: Manufacturing About The Role : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Primary responsibility is to provide support for Quality initiatives in Supplier Quality & F...
Posted 4 months ago
2 - 7 years
4 - 6 Lacs
Hyderabad
Work from Office
Role- Quality Analyst ( Technical Support ) Location- Hyderabad Exp- min 2 years Skills- Technical support, Quality analyst, Troubleshooting, International Voice support Contact - teena.ghrs@gmail.com / 9116324602
Posted 4 months ago
12 - 16 years
40 - 45 Lacs
Bengaluru
Work from Office
xternal Job Description Quality Culture: - Ensure awareness for quality focus to increase customer satisfaction, particularly in the development process - Plan, implement and live Quality culture within Product Line and organization level (Implement the defined processes, improve product quality, initiate process improvements, and drive continuous improvements (CI) in projects) - Ensuring compliance (of products) with legal and normative requirements (including tailoring of processes as appropriate) - Effectively review product risk management activities (including Risk Analysis, Risk Management Report) - Collaborate with onsite teams to keep project teams aligned with headquarters expectati...
Posted 4 months ago
5 - 10 years
17 - 20 Lacs
Bengaluru
Work from Office
As Head of Quality at Siemens Healthineers , he or she will be at the forefront of shaping our quality strategy, leading a team of high-performing professionals and work closely with our executive leadership to drive quality delivery excellence - ensuring our products and services consistently exceed industry standards and regulatory compliant that influence the customer satisfaction. Siemens Healthineers is built on a strong foundation of quality and integrity, with a track record of earning industry certifications like ISO 13485 and accolades, influencing patient centric requirements and delivery of quality products As Head of Quality and Visionary leader, across our locations in India and...
Posted 4 months ago
12 - 15 years
50 - 55 Lacs
Bengaluru
Work from Office
SAP MDG Lead (ideally 10+ years exp) responsible for delivering high-quality MDG solutions to customers at different stages- from problem definition to diagnosis to solution design, development and deployment. Review the proposals prepared by consultants, provide guidance, and analyze the solutions defined for the client business problems to identify any potential risks and issues. Provide expert advice on master data governance topics with in-depth Techno Functional knowledge in SAP MDG end to end implementations Experienced in leading multiple MDG delivery assignments involving full life cycle implementations (solution blueprinting, fit gap analysis, product configurations, data migration ...
Posted 4 months ago
2 - 5 years
3 - 7 Lacs
Noida
Work from Office
Roles and Responsibilities:The job profile involves:Auditing for Onshore and BSO teams. The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks to Onshore with transcribes typed by listening 100% of the patients feedback surveys. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be in...
Posted 4 months ago
2 - 5 years
3 - 7 Lacs
Gurugram
Work from Office
Roles and Responsibilities:The job profile involves:Auditing for Onshore and BSO teams. The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks to Onshore with transcribes typed by listening 100% of the patients feedback surveys. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be in...
Posted 4 months ago
2 - 5 years
3 - 7 Lacs
Hyderabad
Work from Office
Roles and Responsibilities: The job profile involves: Auditing for Onshore and BSO teams. The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks to Onshore with transcribes typed by listening 100% of the patients feedback surveys. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be ...
Posted 4 months ago
1 - 6 years
2 - 5 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
We are looking for Team leader and Quality analyst Should atleast have 1 year of on paper experience Salary upto 5lpa depends, Need on paper experience, Telephonic Interview Interested call now HR Salman 7666535407
Posted 4 months ago
8 - 13 years
12 - 15 Lacs
Hyderabad
Work from Office
Leading BPO in Hyderabad Hiring for Transactional Quality Manager Content Moderation//Social Media Process Must be a Manager Quality or tenured Deputy Manager On papers in an International BPO in Voice process Experience in Content Moderation is Mandatory Over All Experience 8+ Years CTC UPTO 15LPA based on Last CTC & experience Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Role & responsibilities Act as a primary POC between the QA teams, OPS & clients. • Recommended responsibilities include but are not limited to the following: • Lead, manage, motivate, and mentor a team of Quality Analysts • Drive consistency to ensure the strong quality performance a...
Posted 4 months ago
8 - 13 years
12 - 19 Lacs
Bengaluru
Work from Office
Leading BPO in Bangalore Hiring for Transactional Quality Manager Content Moderation//Social Media Process Must be a Manager Quality or tenured Deputy Manager On papers in an International BPO in Voice process Experience in Content Moderation /Customer service is Mandatory Over All Experience 8+ Years CTC UPTO 19LPA based on Last CTC & experience Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Role & responsibilities Act as a primary POC between the QA teams, OPS & clients. • Recommended responsibilities include but are not limited to the following: • Lead, manage, motivate, and mentor a team of Quality Analysts • Drive consistency to ensure the strong qua...
Posted 4 months ago
4 - 9 years
6 - 8 Lacs
Bengaluru
Work from Office
Hiring for Supervisor Quality & Training International Voice Process Leading BPO in Bangalore Require minimum 1 year experience as Team leader Quality in BPO Must have Experience in Quality Domain CTC UPTO 8.5LPA Shifts 24*7 Role and Key Responsibilities: Critical Thinking: Apply analytical skills to evaluate complex problems, identify root causes, and develop effective solutions Testing New Automation/Features: Execute and plan for new automation tools and features. Ensure thorough testing to validate functionality, performance, and reliability Recommendation Generation: Analyze test results and user feedback to generate actionable recommendations for product enhancement. Collaborate with c...
Posted 4 months ago
2 - 7 years
4 - 6 Lacs
Kolkata
Work from Office
Leading BPO in Kolkata Hiring for Quality Analyst Must have minimum 1 Year experience in Quality in International BPO Only Graduate 5 Days Working Shifts 24*7 Responsibilities: Lead quality initiatives, implement Six Sigma methodologies. Conduct call audits, analyze results with Pareto charts & Fishbones. Monitor calls for compliance, identify improvement opportunities. Mail your cv at simmi@hiresquad.in or call T 8467054123
Posted 4 months ago
2 - 6 years
6 - 8 Lacs
Hyderabad
Work from Office
Role : Quality Analyst - International Voice Location: Hyderabad, India Experience: 3 - 6 years Shift Timing Flexible with any shifts (Region wise alignment) Interested candidates can call and share their updated resumes On the email (Sakshi.mahajan@marketstar.com) Please reach out HR Sakshi Contact No:- 7889964667 Role and Responsibilities: Conducts quality review of telephonic/email conversations to ensure quality service goals and standards are met and/or identify areas where improvements can be achieved. Audits sales outbound calls and/or correspondence, observing performance, techniques, and application of guidelines and procedures as listed in the framework. Verifies that representativ...
Posted 4 months ago
3 - 8 years
4 - 6 Lacs
Noida
Work from Office
iEnergizer is Hiring for Quality Analyst role international process. Location - Noida Sec 60 Process - UAE Banking Process (International) Salary - up to 48K CTC Work Mode - 5 days from office (2 rotational off) Required Skill: - 1) Graduate with 2 years on paper QA experience in an international process. 2) Should be from BPO background, Banking process experience would be preferred 3) Should have knowledge of 7QC tools 4) Should have good communication skills 5) Comfortable working in rotational shifts Immediate joiners are preferred!! Virtual Interviews, Call or share your resume with HR Kailash - 8800450667
Posted 4 months ago
10 - 14 years
10 - 12 Lacs
Neemrana
Work from Office
TRMN is looking for Assistant Manager - Quality Assurance. Handling customer complaints Good skills on measurement and GD&T Parameters Can handle suppliers and daily Receiving and shipping inspection management Take care of daily quality operations and support for trouble shooting Drawing reading of molded, die casted and stamped components Implementing quality control policies Rating suppliers Identifying faults throughout the production process Adhering to legislation requirements Ensuring that all company policies and procedures are followed by all employees Monitoring the progress of projects to ensure that deadlines are met Working with management to develop new quality control processe...
Posted 4 months ago
1 - 6 years
1 - 3 Lacs
Gurugram, Manesar, Delhi / NCR
Work from Office
Ensure compliance with quality standards throughout the production process. Manage & maintain customer documentation, including PPAP (Production Part Approval Proces forging and rolling process Required Candidate profile Liaise with the production and engineering teams to implement quality improvements. Support training and continuous development of team members related to quality standards.
Posted 4 months ago
7 - 11 years
9 - 13 Lacs
Bengaluru
Work from Office
Skill required: Voice - Customer Service Designation: Customer Service Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase...
Posted 4 months ago
3 - 5 years
3 - 4 Lacs
Hyderabad
Work from Office
Greetings From Scorelabs Inc ! Responsible to audit calls and provide feedback to the associates. Responsible for improvement in agent quality performance. Should Be Fluent In English + Tamil + Hindi Required Candidate profile Mandatory experience of QA in a BPO (Domestic Voice) Person Should have 3 years of Exp In QA Work Location - Hyderabad 6 days working Day Shift, Sunday Fixed Week Off call Vandana - 8464822386
Posted 4 months ago
2 - 7 years
4 - 6 Lacs
Kolkata
Work from Office
Leading Bpo in Kolkata Hiring for Quality Analyst Must have minimum 2 years experience in Quality in International Bpo Only Graduate 5 Days Working Shifts 24*7 Responsibilities: Lead quality initiatives, implement Six Sigma methodologies. Conduct call audits, analyze results with Pareto charts & Fishbones. Monitor calls for compliance, identify improvement opportunities. Mail your cv at simmi@hiresquad.in or call T 8467054123
Posted 4 months ago
2 - 4 years
4 - 5 Lacs
Noida, Gautam Buddha Nagar, Delhi / NCR
Work from Office
Job Description Position: Quality Analyst Location: Noida Department: Quality Team Salary: Upto 40K CTC *** IMMEDIATE JOINER'S REQUIRED OR MAXIMUM 10 DAYS*** Overview: We are seeking a detail-oriented Quality Analyst with a strong background in sales to join our dynamic team. The ideal candidate will ensure the highest quality of our sales processes and deliverables, helping to enhance customer satisfaction and drive revenue growth. Key Responsibilities: Quality Assurance: Develop and implement quality assurance processes for sales activities. Conduct regular audits of sales calls, emails, and customer interactions to assess compliance with company standards. Identify areas for improvement a...
Posted 4 months ago
2 - 5 years
3 - 5 Lacs
Chennai
Work from Office
Key Responsibilities: Listen to and evaluate outbound telemarketing calls for quality, accuracy, and compliance Ensure callers follow approved scripts, pitch property details correctly, and qualify leads appropriately Maintain audit logs and share structured feedback with team leaders Highlight recurring call issues and help improve overall tele-calling quality Generate weekly reports on audit findings and performance trends Requirements: Min 2+ years of experience in call auditing or telemarketing QA Familiarity with real estate terminology is a plus Strong attention to detail and listening skills Proficiency in Excel and basic reporting tools Ability to provide clear and constructive feedb...
Posted 4 months ago
4 - 6 years
18 - 20 Lacs
Noida
Work from Office
Job Description Role: Google Cloud Engineer Skillset: GCP, Kubernates, Docker, CI/CD Experience: 4-6 years Location: Noida and Chennai Required Skillset: 4-6 years of experience in DevOps, with a focus on GCP . Strong experience with GCP services including GKE, GCE, Cloud DNS, VPC, Cloud Storage, Cloud Monitoring, Cloud logging, Cloud Nat , Anthos Service Mesh. Proficiency in Docker and Docker Compose . Experience with build tools like Maven and Gradle . Strong knowledge of Jenkins for CI/CD and Jenkins shared library concept. Familiarity with code quality tools like SonarQube . Experience with JFrog Artifactory . Strong understanding of networking, security, and cloud architecture . Basic k...
Posted 4 months ago
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