943 Quality Tools Jobs - Page 17

Job Title: Quality Manager International BPO Location: Noida & Gurgaon Experience Required: 8 to 15 years (Mandatory experience in International BPO) Shifts: Rotational shifts and rotational week offs Employment Type: Full-Time Role Overview: We are seeking a seasoned and strategic Quality Manager to lead and oversee the Training and Quality Assurance functions for our International Voice BPO operations. This role demands a strong leader with a deep understanding of BPO metrics, compliance, performance enhancement strategies, and coaching methodologies. Key Responsibilities: Training Management: Design, implement, and enhance training modules for new hire, refresher, and process-specific pro...

As a Quality Control Manager, your primary responsibility will be to set quality standards for the factory in alignment with buyers" requirements and guidelines for all departments and processes. You will be tasked with establishing Standard Operating Procedures (SOPs) for production and preparatory processes to ensure the attainment of high-quality output right from the initial stages. Additionally, you will be expected to develop Management Information Systems (MIS) for quality assessment and the accurate recording of quality metrics. Once the quality benchmarks are established within the company, it will be your duty to enforce and regulate adherence to these standards throughout the fact...

You should have 5-8 years of relevant experience with excellent knowledge of Transmission (Clutch/Gearbox/Transfer-case) and other driveline aggregates. Exposure to Automatic and Automated Manual Transmission systems is required. It is essential to have a good understanding and working experience on major component manufacturing processes like Machining, Casting, Forging, Forming, and Welding. Knowledge and experience in major gear manufacturing processes such as Hobbing, Shaping, Shaving, Grinding, and Honing are necessary. You should also be familiar with manufacturing processes employed for Transmission parts and sub-systems like Detents, Interlocks, Synchro cone Packs, Clutch Actuation, ...

| Quality Analyst | International BPO Quality Analyst || International BPO Experience: Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With Any 3 to 4 QC Tools Out of 7 1 Yr of QA With International BPO On Papers (Mandate) Only International Process in QA Exp Will Work ( Apply Accordingly) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. INTERNATIONAL US VOICE QA EXP MANDATE 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career g...

Quality Analyst || International BPO Experience: Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Bangalore , Kolkata , Pune Must Have Worked With 7 QC Tools 1 Yr of QA With International BPO On Papers (Mandate) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Competitive salary (3 LPA 6.5 LPA based on experience and performance) Graduate / UG (any stream) In...

Leading BPO in Bangalore Hiring for Sr Quality Analyst International Voice Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO BPO Only Graduate 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit...

Leading BPO in Pune Hiring for Sr Quality Analyst International Voice Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO BPO Only Graduate 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit part...

Leading BPO in Kolkata Hiring for Transactional Quality Manager International Voice process Must be a Manager On papers or Tenured Deputy Manager in Quality in International BPO Over All Experience 8+ Years Looking for Diversity Candidates CTC UPTO 18LPA Role & responsibilities Analytical mindset to drive continuous improvement for key CTQs (i,e, NPS / CSAT / FCR) Manage Call Quality & Client related KPI's with analytical quantification and establish corelation Evaluate effectiveness of TQ interventions. Strengthen Quality management processes / framework to improve quality delivery. Drive Process control & Compliance in addition to managing the Audit requirements. Ensure knowledge consisten...

The Quality Engineer role at Endeavour Instrument Pvt. Ltd. involves performing incoming, in-process, and final quality inspections of fabricated crane components and assemblies. You will be responsible for ensuring dimensional accuracy and material compliance according to technical drawings, BOMs, and customer specifications. Collaboration with production and design teams to address quality issues and deviations is a key aspect of this position. Additionally, maintaining QC documents, inspection reports, test records, and NCRs will be part of your responsibilities. Conducting welding inspections, ensuring adherence to WPS & PQR, and upholding compliance with ISO and safety standards in fabr...

Role - QA | Subject matter Expert On paper designation mandate Skills - International Voice Exp Mandate Exp - Min 2 years Loc - Bangalore Notice - Immediate to One month only 5 Days working 2 days fixed off 9116324602 | teena.ghrs@gmail.com

As an Offer Quality Leader, you will be tasked with the responsibility of developing, implementing, and enhancing quality systems and processes to ensure that all New Product Development (NPD) and Engineered-to-Order (ETO) projects not only meet but exceed customer expectations while adhering to industry standards. Your role will involve spearheading quality initiatives throughout the product lifecycle, from design phases to field performance evaluations, with a focus on integrating robust quality assurance practices at every step. Your key responsibilities will include designing and improving quality systems in alignment with organizational and industry benchmarks, devising audit schemes to...

As a Quality Engineer at Hitachi Energy's High Voltage Business in Savli, Gujarat, India, you will play a crucial role in maintaining and enhancing the quality of manufacturing processes and outputs. Hitachi Energy is a renowned leader in high-voltage technology, committed to improving the safety, reliability, and efficiency of power networks while minimizing environmental impact. Your responsibilities will include onboarding in various programs and functions across the organization to deepen your understanding of the company and drive accelerated growth. You will shadow and collaborate with individuals in different organizational roles, gaining insights into complex skills and internal comp...

We are urgently hiring a Lead-Quality Analyst for US Voice Process. This role focuses on auditing customer interactions, Call auditing and monitoring, coaching agents for service improvement, and ensuring compliance with quality and customer service standards. The candidate must have a strong background in international voice processes with proven quality evaluation expertise. Key Responsibilities: Quality Monitoring & Evaluation Audit live and recorded inbound calls to assess customer interactions against quality benchmarks. Evaluate performance based on call handling skills, process adherence, compliance, and customer experience. Coaching & Feedback Deliver timely and actionable feedback t...

We are seeking detail-oriented Trainees - QA Test Engineers to ensure the quality and reliability of our software products through rigorous testing processes. In this role, you will be responsible for identifying and documenting defects, collaborating with cross-functional teams, and contributing to the overall enhancement of our product quality. The ideal candidate should have a Graduate degree in Computer Science (CS) or Information Technology (IT) and a solid understanding of manual testing methodologies. It is essential to have a basic understanding of software testing methodologies, test design techniques, and defect reporting. Additionally, knowledge of writing test plans, test cases, ...

Only For Bangalore / Kolkata | Quality Analyst | International BPO Quality Analyst || International BPO Experience: Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With Any 3 to 4 QC Tools Out of 7 1 Yr of QA With International BPO On Papers (Mandate) Only International Process in QA Exp Will Work ( Apply Accordingly) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. Only For BANGALORE / KOLKATA INTERNATIONAL Process QA EXP MANDATE 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work...

Only For Bangalore / Kolkata | Quality Analyst | International BPO Quality Analyst || International BPO Experience: Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With Any 3 to 4 QC Tools Out of 7 1 Yr of QA With International BPO On Papers (Mandate) Only International Process in QA Exp Will Work ( Apply Accordingly) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. Only For BANGALORE /KOLKATA INTERNATIONAL US VOICE QA EXP MANDATE 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work...

Basic Metallurgy, Welding Metallurgy, Manufacturing Processes, Welding Codes Data analysis, Quality tools Customer Orientation, Problem Solving

At Regus, weve built the worlds largest workspace network so that our customers can work better, faster, happier Join us in one of our Regus centre teams Bring more freedom to more people and businesses And youll be able to work better, faster and happier too, The opportunity As a Community Associate, youll work closely with new and existing customers, solving problems for them and making sure they have everything they need, A typical day at Regus You arrive 15 minutes before your centre opens to make sure everything is ready and check theres nothing the cleaners have missed, Customers start coming in thick and fast One asks you for a changed WiFi code Another wants to know if his important ...

Customer Experience Analyst/Quality Analyst The Customer Experience Analyst conducts transaction monitoring of frontline agents' calls, emails, chat and does root cause analysis to help operations in driving the consistency of quality assurance and excellent customer experience needed to maintain client confidence and loyalty. He or she also helps the Customer Experience Team Lead/Manager in business presentations, WBRs and CE onboarding activities. Job Responsibilities - 1. Monitor and audit calls/transactions by Customer Service Representatives based on internal quality assurance and/or external customers to provide an excellent experience. 2. Provide feedback and coaching to the Team memb...

Years of experience: 4 to 10 Years Qualification : Post-Graduate in Metallurgy (Preferred), Graduate in Metallurgy / Material Science Job profile requirements: Basic Metallurgy, Welding Metallurgy, Manufacturing Processes, Welding codes, Knowledge of Minerals, Clays, Ferroalloys and Metal powders, etc. Data analysis, Quality tools Customer Orientation, Problem Solving

We are seeking a talented and detail-oriented CAD Designer to join our team in Bangalore. As a CAD Designer specializing in Machine Design, you will play a crucial role in creating and optimizing design plans for our machinery, ensuring precision and innovation in our products. Key Responsibilities- Machine Design : Create detailed 2D and 3D CAD drawings and models for machine components and assemblies. Collaborate with the engineering team to translate concepts and ideas into functional designs. . Product Optimization Review and analyze existing designs to identify areas for improvement, cost reduction, and performance enhancement. Implement design changes and enhancements based on feedback...

The Quality Analyst (Calls and Emails) position in the Working Professional business unit at Marol, Mumbai requires a minimum of 1 year of experience. As a Quality Analyst, your primary focus will be on ensuring and improving the quality of customer interactions in sales or customer service processes. This involves conducting audits of transactions, providing feedback to agents, identifying training needs, and working with internal teams to enhance performance, customer satisfaction, and sales outcomes. Additionally, you will be responsible for proactively identifying process gaps and utilizing quality tools to drive continuous improvement. Your key responsibilities will include performing a...

As a Manager - Training at WorkIndia, you will play a crucial role in developing and delivering effective training programs for our sales teams. Your primary responsibility will be to ensure consistent quality in communication, process adherence, and performance. We are looking for a dynamic individual with deep sales knowledge, excellent coaching skills, and a strong understanding of metrics-driven performance improvement. Your key responsibilities will include designing and implementing training programs tailored for new joiners and existing sales teams. You will conduct regular training needs analysis and refreshers to enhance performance. Monitoring, assessing, and improving the quality ...

Well, we need someone with college or vocational school graduation as a qualification and whos willin Well, we need someone with college or vocational school graduation as a qualification and who’s willing to work on cyclical schedules. So if you have at least 1-2 years of working experience in the related field (Quality tools, Auditing, and Customer service). Have experience on phone, email, and live chat support? That’s definitely a plus! g to work on cyclical schedules. So if you have at least 1-2 years of working experience in the related field (Quality tools, Auditing, and Customer service). Have experience on phone, email, and live chat support? That’s definitely a plus!

We make real what matters. This is your role Degree in Mechanical engineer - 2 to 3 years. Take daily production plan from manufacturing for to conduct routine inspection as per specification, updating check sheets, maintaining revision history for routine inspection whenever required. Operative handling experience of GD &T to read drawing for analysis and investigation. Update observed non conformances in weekly non-conformance sheet. Conduct Layout inspection as per yearly plan. Contribute to cost saving project by generation and implementing effective ideas. Respond with CAPA on customer complaint , know good knowledge about use of quality tools. Shall have the good product knowledge and ...