640 Quality Tools Jobs - Page 14

Skill required: Digital Inside Sales - Inside Sales Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(Domestic) - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Need Quality Audit experi...

Role - Supervisor Quality /Quality Team Leader Leading BPO in Bangalore International Voice Process 5 Days Working Worked on 7QC tools MUST HAVE EXPERIENCE IN INTERNATIONAL VOICE PROCESS MUST BE QTL on PAPERS WORK FROM OFFICE Education- Graduate / Postgraduate Experience required- Require minimum 1year Experience as a Quality Lead with overall 5+yrs experience Experience handling a team of Quality Analyst Strongly worked on QUALITY Matrices Excellent transactional quality domain knowledge Good working knowledge of TTQ (Training; Transaction Quality) systems, tools and technologies Knowledge of analyzing, Driving improvement & Innovation Roles & responsibilities- Drive continuous improvement ...

Leading BPO in Kolkata Hiring for Transactional Quality Manager International Voice process US Process Must be a Manager On papers in Quality in International BPO Over All Experience 8+ Years CTC UPTO 14LPA Role & responsibilities Analytical mindset to drive continuous improvement for key CTQs (i,e, NPS / CSAT / FCR) Manage Call Quality & Client related KPI's with analytical quantification and establish corelation Evaluate effectiveness of TQ interventions. Strengthen Quality management processes / framework to improve quality delivery. Drive Process control & Compliance in addition to managing the Audit requirements. Ensure knowledge consistency through calibration, quizzes, D-Sat scrubbing...

Hi All, Movate Technologies ( Formerly Known as CSSCorp ) is looking for Quality Analyst role. Roles & Responsibilities: We Are looking for A self-motivated and confident person who has meticulous attention to detail skills, the ability to work accurately at pace and a strong passion for auditing and helping the organization. should be able to Conduct regular Process QA audits. Maintain working knowledge of quality standards and SLAs. Perform quality refresher trainings and test process knowledge Assessments. Make recommendations and suggestions to rectify and implement defects in Process Adherence. Create, Review, and Refine audits and errors of Engineers. Participates in bi-weekly meetings...

Job Description Experience: 10-15 years Educational Qualification: B. E. /B. Tech (Electrical Engineer) Key Responsibilities/Deliverables (Min 4 need to be filled in decreasing order of importance) 1. New Product Development in Low Voltage Switchgear. 2. Product variance & improvements based on market requirements. 3. Type testing & Certification of products. 4. Technical support to Marketing, Manufacturing & Industrialization team. 5. Application of Six Sigma quality tools across product development cycle. Functional Competencies 1. Basic understanding on LV standards IEC 60947 & IEC 61439. 2. Design & Development of LV products with through understanding on IEC 60947-2 & IEC 61439-6. 3. Ex...

Role & responsibilities Knowledge of QA/QC process, problem solving, machining defects, 7QC tools, Six sigma methodology Knowledge of MS excel, ERP, ISO, TS Should have background of machining and manufacturing Should have good communication and self starter

Key Responsibilities Serve as an expert on data quality tools. Manage metadata and data standards to ensure adherence, working closely with IT. Develop and maintain rules to support a robust data quality process. Use Key Performance Indicators (KPIs) to measure data quality. Assist with tracking, research, and analytical support; provide input to the design and development of project plans. Maintain documentation, notes, databases, and other records; communicate the state of data quality. Assist with managing project risk using quality tools to identify areas of risk. Identify and track data quality issues; create and execute action plans for resolution. Escalate issues and critical conflict...

Role & responsibilities Well Versed with Training Metrics TNA, TNI, TTT, NHT/ PKT/Refresher. Excellent Communication required The Candidate should be able to handle 20 - 30 Trainee batches. Ability to multi-task with well-developed organizational skills. Designing and delivering engaging training program to improve employees Vocabulary, Pronunciation and fluency. The Candidate will be responsible for delivering high quality voice and accent training to our employees. Preferred candidate profile Minimum 2 years of experience as a Trainer (Sales or Collection Process) in Call center. Candidate must proficient in Tamil (speak) and English language. Soft skill training working experience. Good i...

The position is responsible for implementing quality assurance processes that meet the company s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Man...

Experience 2 to 3 Years in Quality Department Experience with BPO Industry Willing to work in Night shift Quality Assurance Specialist must demonstrates complete familiarity with all aspects of quality of data entry including performance, professionalism, ethical standards, policies, guidelines and procedures Quality Assurance Specialist should monitors data entry performance, working with supervisors to implement improvement plans Should prepares quality reports by collecting, analyzing, and summarizing information and trends Quality Assurance specialist must prepares and conducts audit work in accordance with acceptable audit standards and plans. A minimum productivity requirement is defin...

Role/Position Title: Senior Engineer - Quality Department: Quality Department Reports To: Sr.Manager (Quality) Job Summary: The Senior Engineer - Quality is responsible for ensuring quality in processes, analyzing rejections, reading drawings, conducting in-process inspections, identifying defects, implementing corrective actions, utilizing quality control tools, problem-solving, and coordinating with internal departments. Responsibilities and Duties: Ability to read drawings and conduct in-process inspection. Ability to identify recurring defects and coordinate corrective actions. Knowledge of 7QC Tools. Problem-solving attitude. Coordination with internal departments. Qualifications: Minim...

Job Title: Customer Insight Specialist Department: Customer Communications Location: Gurugram WFO 5 Days Job Summary About the Role: We are seeking a Customer Insight Specialist with a robust background in Contact Center Customer Quality and process improvement. The ideal candidate will be responsible for analyzing customer insights, identifying patterns, and driving actionable recommendations that enhance customer satisfaction, reduce friction, and improve overall service delivery. This position is an onsite role based in Gurgaon and requires collaboration with Quality, Customer Service, Product, and Process Excellence teams. Key Responsibilities: Execute Voice of Customer programs, ensurin...

Quality Engineer-Excelher Location: Bangalore, IN, 562122 Position Type: Professional Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. Group Trucks Technology, Aftermarket Technology About Excelher program: Are you looking for an opportunity to restart your career? Do you want to work with an organization that would value your experience no matter when you gained them? How about working with the best minds in the transportation industry ...

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Gurgaon Salary Range - 2.5LPA - 3.8LPA (Depends upon interview) Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fas...

Monitor agents to identify errors, deviations & initiate corrective measures. Provide actionable data to various internal support groups as needed. Must have exp in telecom process. .

for any queries call-9354498578 mail resume on-AP00841743@TechMahindra.com Roles and Responsibilities: Handle a team of QAs or QTLs. Ability to map processes, defines process, and execute them. Ability to view the issues end-to-end and develop action plans with tangible deliverables. Has ability to manage knowledge, replicate best practices from other locations/processes to improve process performance Out of the box thinker to develop tools and processes for best utilization of resources. Strong conflict management skills. Exceptional Client management (internal/external stakeholder) skills. Ability to plan & conduct transactional quality audits, Process Improvements, calibrations. Excellent...

Role & responsibilities: Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) Participate in calibration and call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practice implementation Participate in internal quality audits (e.g. periodic audits of existing processes to determine pro...

Role & responsibilities Knowledge of Product development from RFQ to SOP (APQP). AIAG+VDA FMEA knowledge. Knowledge of PPAP requirements. Five (5) Core quality tools. Layout inspection Knowledge of measuring instruments. Sample submission Preferred candidate profile Diploma/ B Tech - Mechanical with minimum 2+years of experience in NPD. Perks and benefits

Designs KPIs & KRAs of team. Develop plans to minimize cost & increase productivity. Conduct RCA for challenged metrics. Exp working in international process. Develop quality team in accordance to quality roadmap. Ensure that SLAs in Quality are met. Required Candidate profile Min 6 yrs of exp in Quality. Good comm skills. proficient in MS Office & possess great Analytical skills. Min 2 years’ exp as a Quality AM. Keep trackers, ISO documents & other account files updated.

Support certification and compliance activities as per ISO 9001:2015, ISO 13485:2016, and ISO 14001:2015 standards. Ensure documentation control, procedure compliance, and systematic archival of quality records. Plan, conduct, and document internal audits and ensure timely closure of Corrective and Preventive Actions (CAPA). Collect departmental KPIs monthly and prepare consolidated Management Review reports. Maintain ISO 14001:2015 EMS compliance and manage hazardous waste documentation and training activities. Ensure regulatory compliance for medical devices in accordance with CDSCO guidelines and maintain audit-ready documentation. Liaise with regulatory bodies during inspections and cert...

Key Responsibilities Monitor agent calls and provide actionable feedback Analyze portfolio performance using call audits and performance reports Drive performance improvements through targeted interventions Lead and participate in client calls to review service quality Ensure continuous improvement in portfolio performance

13 years of experience as a Quality Analyst in a BPO environment Strong knowledge of call audits, quality parameters, and root cause analysis Excellent communication and analytical skills Experience with quality monitoring tools and reporting Ability to coach and drive performance improvements Must have experience in lead generation process Your Responsibilities Conduct call audits and evaluate agent performance Identify process gaps and recommend improvement plans Share actionable feedback with agents and supervisors Prepare quality reports and dashboards for leadership Collaborate with operations and training teams for continuous improvement

5+ years of experience in SAP Commerce Cloud (Hybris). The ideal candidate should possess the ability to think creatively when solving problems and have a strong understanding of coding and design principles. Responsibilities : Must have hands-on experience in designing and developing E-Commerce applications using SAP Commerce Cloud. Demonstrates excellent knowledge of SAP Commerce Cloud core and commerce concepts, including the development of extensions, CronJob, WCMS, Cart, Checkout, Payment Integrations, and more. Have good experience in developing eCommerce applications on SAP Commerce Cloud platform using Spring, REST/API services (OCC), Web Services. Have good understanding of Catalog,...

Purpose The quality engineer handles engineering in quality assurance and lessons learned activities. Furthermore, the quality engineer acts as an ambassador for quality and contributes to a strong quality culture. Responsibilities Coach engineering in performing quality-related activities in development projects, e.g screening, quality assurance plan, FMEA, FTA, DFA, RTS Provide training in quality methods Secure that thorough lessons learned is made in the PIL process Highlight to the project the significant issues from quality history on current products. Summarize high risks identified from Quality tools, with the final product and final customer perspective, and present the risks to the...

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. Group Trucks Technology, Aftermarket Technology About Excelher program: Are you looking for an opportunity to restart your career? Do you want to work with an organization that would value your experience no matter when you gained them? How about working with the best minds in the transportation industry where we need more women power? We are pleased to launch the ExcelHer program - the ca...