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3.0 - 5.0 years
4 - 8 Lacs
chennai
Work from Office
About The Role Do Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications...
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
chennai
Work from Office
Only For CHENNAI | Quality Analyst | International BPO Quality Analyst || International BPO Experience: Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With Any 3 to 4 QC Tools Out of 7 1 Yr of QA With International BPO On Papers (Mandate) Only International Process in QA Exp Will Work ( Apply Accordingly) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. Only For CHENNAI INTERNATIONAL QA EXP MANDATE 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international ...
Posted 1 month ago
1.0 - 4.0 years
2 - 5 Lacs
gurugram
Work from Office
Job Title: Quality Team Leader Life Insurance Process Location: Gurgaon (Sector 18) Company: Globiva Work Mode: Work from Office Working Days: 6 Days (Fixed Off) About the Role: We are looking for a Quality Team Leader with proven experience in managing a QA team within the Life Insurance domain. The ideal candidate should be well-versed in call audits, calibrations, QC tools, and performance monitoring to ensure compliance, accuracy, and customer satisfaction. Key Responsibilities: Lead, mentor, and manage the Quality Analysts (QAs) team. Conduct call audits to evaluate communication, compliance, and accuracy of customer interactions. Drive call calibrations with internal teams and clients ...
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
gurugram
Work from Office
Candidates without sales background will not be considered. Sales Call Quality Auditor We are looking for an experienced Quality Auditor who has experience in analysing and auditing sales calls. The Quality Auditor is responsible for conducting call quality checks and providing feedback to the sales team. The successful candidate will work closely with the sales team and management to understand call parameters based on requirements and provide feedback. Quality Auditor Requirements: Minimum 1-2 years in sales/inside sales/tele-sales (mandatory) Strong understanding of sales process, objection handling, and closures Experience in call quality monitoring of sales conversations preferred This ...
Posted 1 month ago
10.0 - 15.0 years
11 - 16 Lacs
gurugram
Work from Office
Eurofins Consumer Product Testing India provides high standard quality assurance and control services, such as testing, certification, inspection, audits, technical and regulatory services, to manufacturers, brand owners, distributors and trading companies, buying associations, consumer associations, and retailers worldwide. We are dealing with various consumer product testing like: "¢ Fabric and Textiles "¢ Cosmetics "¢ Food contact materials "¢ Toys "¢ Detergents "¢ Apparel "¢ Rubber "¢ Leather "¢ Plastics "¢ Accessories "¢ Footwear "¢ Home Textiles With EUR 4.5 billion in annual revenues and 50,000 employees across over 800+ laboratories across 50 countries, Eurons Scientic is a leading i...
Posted 1 month ago
2.0 - 5.0 years
3 - 7 Lacs
chennai
Work from Office
Roles and Responsibilities:The job profile involves:Auditing for Onshore and BSO teams. The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks to Onshore with transcribes typed by listening 100% of the patients feedback surveys. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be in...
Posted 1 month ago
5.0 - 10.0 years
4 - 8 Lacs
bengaluru
Work from Office
This Position reports to: Supply Quality Manager Your role and responsibilities You will be working as SQA Specialist and will involve some or all the activities mentioned in the job description. (Please note that the list is only indicative not exhaustive) . The engineer must travel / visit Suppliers in Bengaluru & suppliers across India, for Problem Solving, technical discussions, trials, Process /Assessment /Channel Partner Audits, Improvement Projects and support wherever necessary . The stay outside could depend on the Criticality of the project. It could be for 2-3 days at initial stages could extend. He will not resist the same. This role is contributing to the ABB India, Smart Power,...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Do: Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tool...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Do: Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tool...
Posted 1 month ago
2.0 - 7.0 years
3 - 5 Lacs
navi mumbai
Work from Office
As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic project...
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
navi mumbai
Work from Office
Well, we need someone with college or vocational school graduation as a qualification and whos willing to work on cyclical schedules. So if you have at least 1-2 years of working experience in the related field (Quality tools, Auditing, and Customer service). Have experience on phone, email, and live chat support? Thats definitely a plus!
Posted 1 month ago
1.0 - 2.0 years
2 - 4 Lacs
mumbai
Work from Office
Well, we need someone with college or vocational school graduation as a qualification and whos willing to work on cyclical schedules. So if you have at least 1-2 years of working experience in the related field (Quality tools, Auditing, and Customer service). Have experience on phone, email, and live chat support? Thats definitely a plus! Walk in date: From- 6 March to 7 March
Posted 1 month ago
1.0 - 2.0 years
24 - 36 Lacs
ahmedabad
Work from Office
Responsibilities: * Analyze product/service quality using QC tools * Ensure compliance with industry standards * Conduct Pareto analysis for root cause identification * Implement quality improvements through Quality Tools
Posted 1 month ago
3.0 - 8.0 years
3 - 6 Lacs
pune
Work from Office
Your one share can give Job who need it* *Interview arrangement* *Jobless OR immediately joining first preference* *Contact -9356395439* *Position* : *Quality MR *Location Pune chakan* *Experience*, 2-6 Yrs *Education* : BE/DME
Posted 1 month ago
4.0 - 6.0 years
0 Lacs
jamnagar, gujarat, india
On-site
This candidate will be responsible for the development, implementation, maintenance, and improvement of quality assurance processes. Throughout the implementation and maintenance process, this candidate should use data analysis to better understand quality reporting measures and improve processes. Responsibilities Perform problem identification, resolution, loss reporting and continuous improvement Design and implement methods for process control, process improvement, testing and inspection Develop, execute, and analyze quality reporting measures Participate in internal and external quality audits Qualifications Bachelor's degree or equivalent in Mechanical, Electrical, or Manufacturing Engi...
Posted 1 month ago
1.0 - 3.0 years
5 - 7 Lacs
hyderabad
Work from Office
"Interested candidates can call and email their updated resume." HR Name: Lydia Rajan Contact : 9618240011 Email Id: lydia.rajan@marketstar.com Role - Quality Analyst. Experience- 3+ Years. Location- Hyderabad. Role and Responsibilities: Conducts quality review of telephonic/email conversations to ensure quality service goals and standards are met and/or identify areas where improvements can be achieved. Audits sales outbound calls and/or correspondence, observing performance, techniques, and application of guidelines and procedures as listed in the framework. Verifies that representatives are providing up-to-date information, following current processes, and communicating eectively with mer...
Posted 1 month ago
6.0 - 10.0 years
0 Lacs
krishnagiri, tamil nadu, india
On-site
About Simpleenergy Simpleenerg y specializes in the manufacture of smart electric two-wheelers. We are a team of 300+ engineers coming together to make smart, supercharging, and affordable two-wheelers. The company was founded in 2019 and is based in Bangalore, India. Our mission is to build the future of mobility that is electric and connected. We at Simple energy are working towards accelerating by making them more accessible, affordable, secure and comfortable and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Job description: Engineer / Sr Engineer SQA (Mechanical) Location: Krishnagiri, Hosur Department: Quality Assura...
Posted 1 month ago
7.0 - 12.0 years
7 - 12 Lacs
savli
Work from Office
Responsibilities : Handling Car Body Shop (CBS) relatedQuality inspection Problem-solving through QRQC/8D Preparation of Quality checksheet, Control plan Responsible for the preparation of Car history book and relevant Quality records Responsible for KPI monitoring & Driving for improvement. Responsible for shop Quality Improvements with the involvement of Cross-Functional Team members. Responsible for different kind of Quality Animation Boards. Qualifications Bachelor's Degree in Mechanical Engineering. 7+ years of experience in Industrial Quality, preferably in the Heavy fabrication industry. Strong understanding of Quality principles and practices. Experience with statistical process cont...
Posted 1 month ago
7.0 - 11.0 years
4 - 7 Lacs
navi mumbai
Work from Office
About The Role Skill required: Delivery - Marketing Analytics and Reporting Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Were Accenture Marketing Operations. Were the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations. Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients business while acce...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
hosur
Work from Office
Role Definition: Performs advanced inspection and audits to track, analyse, and report on materials, processes, and products to ensure conformance to company's quality standards. Responsibilities: Must have hands on experience in Engine assembly, QMS (Quality Management System), ISO 9000. Conducting measurement systems analysis; gathering, analysing, and communicating non-conformance data. Identifying, analysing, and resolving non-conformance. Investigating problems on worked purchased finished, rough, and interplant material.Coordinates various Quality training programs. Analysing non-conformance data and maintaining quality system documentation.Interacting with manufacturing team members t...
Posted 1 month ago
4.0 - 7.0 years
7 - 12 Lacs
savli
Work from Office
Well look to you for: Perform effectiveness evaluation of improvement plan and processes reviews through internal non-conformity analysis onprocesses review and process audits / workstation auditsSupport the deployment and implementation of lean manufacturing tools in maintenance according to APSYS (AlstomPerformance System) requirementsCollect data analysis for KPI improvement related to maintenance activitiesEnsure the proper animation methodology also with Visual Management Tools on defect feedback loopSupervising the interventions of suppliers in order to ensure the quality of their activities on trainsHelp to promote a Quality and EHS culture and behavior on site which enables the busin...
Posted 1 month ago
2.0 - 7.0 years
5 - 7 Lacs
hyderabad, ahmedabad
Work from Office
The Team: The Data Quality Team is dedicated to ensuring the integrity, accuracy, and reliability of data across all operational processes within S&P Global. Our focus is on implementing robust data quality practices that align with our organizational goals of Accuracy, Timeliness, and Comprehensiveness. We work collaboratively with various departments to identify, analyze, and rectify data quality issues, driving continuous improvement and delivering exceptional outcomes for our clients. The Impact: In this role, you will be instrumental in maintaining high data quality standards across our datasets. You will conduct thorough data quality assessments, identify discrepancies, and implement c...
Posted 1 month ago
12.0 - 17.0 years
11 - 15 Lacs
bengaluru
Work from Office
ROLE OBJECTIVE Responsible for manager NPD team. Responsible for high speed cable assembly product development (such as: SFP,QSFP,QSFP-DD, CDFP, HD-mini SAS, OSFP,ACC ), which are used for data communication or Hyperscale computer. Technician Team leader. Leader local team to work with global team: China, US, EMEA. Work closely with customer/sales/PM in getting the right and clear VOC (voice of customer), make engineering evaluation/proposal to customer. Maintain a System level understanding of customer application and the cable design/concept necessary for providing a solution to the customers expectation. Design high performance cables utilizing company established formulas, materials and ...
Posted 1 month ago
4.0 - 8.0 years
9 - 13 Lacs
bengaluru
Work from Office
Responsible for shift operation & should handle resource management Responsible for line technical availability, quality, 5S & safety Co-ordination with CFT for day to day activities Adaption of systematic problem solving methods like 5-Why, 8D/A3-PSS Drive team towards permanent measures for the line / equipment issues Finding training needs for the team and planning the same Planning shift schedules for the team and manpower planning Deriving of corrective & preventive actions for machine breakdown through appropriate quality tools Implementation of TPM, MTTR, MTBF Should effectively manage tooling management Communication to suppliers on open points, breakdowns & its closure Documentation...
Posted 1 month ago
1.0 - 5.0 years
3 - 6 Lacs
noida
Work from Office
Required US Travel Quality Analyst @ Noida Experience - Min 1 year in Quality Analyst in US travel only salary upto 45k in hand Night shift 5 Days working Share cv 7991129288
Posted 1 month ago
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