Posted:2 weeks ago|
Platform:
On-site
Full Time
The Quality Site Specialist serves as a strategic program manager focused on driving site-level quality excellence within Amazon's operations. This role bridges the gap between strategic quality initiatives and operational execution, working closely with quality teams, site leadership, and operations to implement and sustain quality improvements. The position requires strong analytical capabilities, proven program management expertise, and the ability to influence without authority to drive measurable quality improvements across all workflows.
Key job responsibilities. Lead implementation of site-wide quality improvement initiatives. Perform root cause analysis and develop corrective action plans for quality issues
- . Bachelor's degree in Engineering, Business, Operations Management, or related field
- . 5+ years of experience in program/project management, quality management, or operations- . Demonstrated experience leading cross-functional improvement initiatives- . Strong analytical and problem-solving skills with proficiency in data analysis tools (Excel, SQL)- . Excellence in written and verbal communication, including executive-level presentations- . Track record of delivering measurable results through process improvement projects- . Experience with quality management systems and continuous improvement methodologies (e.g., Lean, Six Sigma)
- . Six Sigma Green Belt/Black Belt certification or other quality management certifications
- . Project Management Professional (PMP) certification or equivalent- . Experience in manufacturing, logistics, or e-commerce operations environment- . Advanced proficiency in data visualization and business intelligence tools (Tableau, Power BI)- . Prior experience leading quality programs in a high-volume, fast-paced environment- . Knowledge of statistical process control (SPC) and quality management systemsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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