International Voice QC (Quality Controller/Quality Analyst) Turnaround International

3.0 - 5.0 years

2 - 6 Lacs

pune

Work from Office

Audit calls for performance & compliance Coach agents & provide feedback Track reports & suggest improvements Required Candidate profile Strong understanding of call quality frameworks, audit methods, and compliance Excellent communication and feedback-delivery skills Stability and maturity preferred (age 35–50) Perks and benefits Health insurance PF

Posted 2 days ago

AI Match Score

Apply

Urgent Hiring For Quality Analytics ( BPO ) Mount Talent Consulting

1.0 - 3.0 years

1 - 2 Lacs

Noida, Ghaziabad, Greater Noida

Work from Office

Job Title: Quality Analyst Company: Mount Talent Consulting Pvt. Ltd. Location: A51, Sector 16, Noida Work Type: Full-time, On-site Experience Required: 2 to 5 years Working Days: Sunday Fixed Off Industry: BPO / Consulting / Recruitment Job Summary: We are seeking a detail-oriented and experienced Quality Analyst to monitor and evaluate the quality of calls and processes in our BPO operations. The ideal candidate should have strong analytical skills, a keen ear for customer interactions, and a passion for continuous improvement in service delivery. Key Responsibilities: Monitor and evaluate inbound and outbound calls to ensure quality standards. Identify gaps in communication and provide co...

Posted 5 months ago

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.