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2.0 - 7.0 years
2 - 5 Lacs
kochi
Work from Office
Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Kochi Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Micr...
Posted 1 day ago
3.0 - 5.0 years
2 - 4 Lacs
kolkata
Work from Office
We are seeking a highly skilled and detail-oriented Quality Analyst (QA) with prior experience in BPO Voice processes and strong knowledge of the Website Selling Process . The QA will be responsible for monitoring, evaluating, and improving the quality of calls to ensure compliance with process guidelines, enhance customer experience, and drive business results. Key Responsibilities: Monitor and evaluate inbound and outbound voice calls of telesales/website selling process. Assess call quality against defined parameters such as sales pitch, process adherence, customer handling, objection management, and closure techniques. Identify gaps in communication, process compliance, and sales techniq...
Posted 3 weeks ago
2.0 - 6.0 years
5 - 8 Lacs
visakhapatnam
Work from Office
Location - Vizag Exp: 3-6 yrs Audit sales calls & CRM entries Track conversion & compliance metrics Provide QA feedback & training inputs Must know English + Telugu CRM tools (Zoho/Salesforce) Ensure process adherence & quality reports Perks and benefits ESOPs, PF, ESIC, Health Insurance, etc
Posted 3 weeks ago
8.0 - 13.0 years
0 - 0 Lacs
bharuch, valsad, mumbai
Work from Office
Candidate must have experience in Stainless Steel Piping / Seamless Pipes & Tubes industry Strong knowledge of QA/QC standards, ASME/ASTM codes, ISO systems Experience in coordinating with third-party inspection agencies (TPIA) Hands-on expertise in quality documentation, audits, and process validation Key Responsibilities : 1. Develop, implement, and monitor QA/QC systems across manufacturing processes 2. Ensure compliance with ASME, ASTM, ISO, and customer-specific requirements. 3. Supervise and guide the QA/QC team in inspections, testing, and documentation. 4. Coordinate with third-party inspection agencies for approvals, certifications, and audits. 5. Maintain calibration records of ins...
Posted 3 weeks ago
3.0 - 6.0 years
3 - 4 Lacs
hubli
Work from Office
Role & responsibilities To ensure adherence to company standards, regulatory norms, and customer expectations by conducting regular audits and inspections across all stores. The role is critical in identifying deviations in SOPs, hygiene, food safety, and environmental and social governance (ESG) practices, while driving a culture of continuous quality improvement. Preferred candidate profile Conduct regular planned and surprise audits across stores using standardized checklists. Cover all operational areas: sales floor, backroom, cold storage, receiving bay, staff hygiene, and customer service zones. Capture ratings, photographic evidence, and remarks to support findings. Verify strict adhe...
Posted 1 month ago
2.0 - 7.0 years
2 - 5 Lacs
Kochi
Work from Office
Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Kochi Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Micr...
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
Faridabad
Work from Office
Maintain compliance with medical textile standards. Coordinate with production to maintain product quality. Train workers on hygiene, GMP, and quality SOPs. Good understanding of medical garment standards. Attention to documentation.
Posted 2 months ago
2.0 - 7.0 years
2 - 5 Lacs
Gurugram
Work from Office
Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Gurgaon Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Mi...
Posted 2 months ago
2.0 - 7.0 years
2 - 5 Lacs
Kochi
Work from Office
Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Gurgaon Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Mi...
Posted 2 months ago
1.0 - 6.0 years
2 - 3 Lacs
Mumbai
Work from Office
To check inward outward stock (Quality& Quantity) & maintain in books. Check whether production is going on according to the given Production plan. Vouching the production process Timely checking of stock and Give updation Required Candidate profile Graduate in any discipline 1–3 years of experience in administrative or back-office roles. Good knowledge of MS Office Word, Excel, Outlook Strong organizational and time management skills.
Posted 2 months ago
1.0 - 3.0 years
2 - 2 Lacs
Sriperumbudur, Chennai
Work from Office
Role & responsibilities: Daily Inspection ISO Documentation Handling Damage Inspection Preferred candidate profile Should Work on Shift Bases Knowledge on SAP , MS Office Coil Service Center Preferred
Posted 3 months ago
4.0 - 9.0 years
3 - 4 Lacs
coimbatore
Work from Office
*Foundry in process/final inspection *New part Development *Feasibility review *Supplier management *Instrument maintenance, calibration and other process *Experience in special process *Quality system documentation *Problem solving techniques
Posted Date not available
6.0 - 11.0 years
7 - 10 Lacs
mumbai suburban
Work from Office
We are seeking a highly skilled and experienced QA and Training Manager to lead our presales team. Candidate needs to have excellent communication skills and a deep understanding of presales strategies and quality standards. SCOPE OF WORK Will be responsible for ensuring the quality and effectiveness of our presales team through comprehensive training programs and rigorous quality assurance processes. ROLE & RESPONSIBILITIES Training & Development: Design and deliver comprehensive training programs for new and existing presales executives. Develop and facilitate ongoing training sessions on product knowledge, sales techniques, and customer service best practices. Identify skill gaps and crea...
Posted Date not available
2.0 - 5.0 years
2 - 4 Lacs
faridabad, prithla,faridabad
Work from Office
Job Overview A Supplier Quality Engineer (SQE) is responsible for managing the quality aspects of materials and services provided by external suppliers. The role involves implementing quality assurance processes, conducting audits, and collaborating with suppliers to address quality issues. SQEs work closely with cross-functional teams, including procurement, production, and engineering, to ensure that the components and materials sourced meet the companys quality standards and regulatory requirements. This position is vital for maintaining the integrity of the supply chain and ensuring that end products meet the high standards expected by customers and stakeholders. Supplier Quality Enginee...
Posted Date not available
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