Quality Manager-Powder Coating

Role & responsibilities :- Job Overview:- 1. The principal objective to lead improvement initiatives in quality and manufacturing of powder business unit. 2. To support plant operations in improving processes such as RFT, New Product Introduction, Value Creation programs, Value Efficiency and Cost Efficiency. 3. Will be responsible for ensuring quality of products manufactured at site is benchmarked favorably vis--vis competition/peer site by ensuring market trials and trials at customer of all new products & recipes before implementation at site. 4. Identifying areas of improvement in key deliverables of site, build capability of team for sustainable continuous improvement. Accountabilities & Functional Responsibilities Co-ordinate with R&D center in benchmarking, technical evaluations of new products, scale up of new recipes, new product introduction and for any deviation of production parameter. Design and deliver on site quality improvement plan with aligning regional, global and commercial quality requirements. Review, develop and ensure adherence to incoming, process and finish goods inspection plan. Provide necessary support, training and build process capability of team to minimize process deviations. Drive customer satisfaction through quick resolution of complaints. Strengthen quality management system by complying to ISO and internal requirement. Customer Complaints Handling Visit Customer lines to understand extent of problem & suggest corrective actions. Conduct RCA & recommend / implement improvements Coordinate with R&D for formulation changes. Key Skills required: 1. Excellent organizational and leaderships skills. 2. Profound knowledge of powder process & technical expertise. 3. Able to manage various stakeholders within and outside the site. 4. Extensive experience of change managing and implementing upgraded continuous improvement tools. 5. Good working knowledge of core manufacturing and process technology with a track record of managing successful tasks / projects with a successful outcome for the business. 6. Handling of customer complaints, Root Cause Analysis and corrective / preventive actions. 7. Good knowledge of understanding of manufacturing excellence & problem-solving tools like Lean, Six Sigma, World Class Manufacturing, TPM. 8. Excellent conceptual and analytical skills. Educational qualifications, relevant experience and required skills:- Bachelor of Technology in Chemical Engineering from reputed institutes / Master of Science in Chemistry or Equivalent. 10-12 years experience in handling manufacturing set-up in which 2-3 years in managerial role Proficiency in MS office, ERP Verbal & presentation skills.