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4.0 - 9.0 years

5 - 8 Lacs

Pune

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Role & responsibilities Develop and enforce Call quality control procedures and standards Done by ( CRM , Sales ). Supervise the call quality and will provide feedback. Conduct inspections and tests on daily calls. Identify quality issues and recommend improvements or corrective actions. Maintain accurate documentation of calls, test results, and corrective actions taken. Coordinate with the sales and CRM departments to resolve quality problems and ensure the correct information flows to the external stake holders/customers. Ensure compliance with industry standards, regulatory requirements, and internal policies. Prepare reports and present quality performance metrics to senior management. Manage audits (internal and external) and support certification processes. Investigate customer complaints related to quality and lead root cause analysis. Candidate Requirement: Eye for detail in unit inspections. Strong communication and coordination skills. Familiarity with CRM tools (e.g., Salesforce, Zoho) and project management software. Customer-first mindset with analytical and documentation proficiency.

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5.0 - 10.0 years

4 - 8 Lacs

Firozabad

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Hiring for Manager - Quality with 5 to 15yrs of relevant experience for Handicrafts Export House, Firozabad, Uttar Pradesh. - Salary: 50 to 60K- In hand/Negotiable. - Email: jobs@rjcube.com

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8.0 - 13.0 years

10 - 14 Lacs

Kolkata

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Must be a Quality Manager in the current role from International BPO. Handled a Team of Quality Team Leaders and Quality Analyst's. US Shifts Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

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10.0 - 19.0 years

10 - 14 Lacs

Manesar

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quality manager for garment export unit, garment export mfg. unit Manufacturer and Exporter of Women Apparels and Accessories quality check, process, documentation

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5.0 - 10.0 years

7 - 11 Lacs

Sonipat

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1. Responsible for Raw material testing, In process Inspection, Final Inspection& PDI 2. Responsible for Customer Quality and timely calibration of various instruments 3. Candidate have exp of Internal Audit, Vendor System Audit and Maintaining documents as per IATF-16949:2016,ISO-9001:2015 /Exp In MACE Audit 4. Prepare the rejection & Scrap details on Daily/Monthly basis & Do analysis to control the rejection. 5. Handling Customer Complaint & Making 8D (Internal& External) to avoid thecomplaint. 6. Having Knowledge of 7 QC Tools, 5 Core Quality Tools and Maintaining MIS, Defect Analysis, Customer Complaint & find out the root cause & analysis the same to achieve targets.

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10.0 - 20.0 years

5 - 8 Lacs

Faridabad, Gurugram, Delhi / NCR

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Having good knowledge of quality of machine shop auto parts Quality Management, Quality Assurance, Quality Control , Quality improve Zero rejection Resolve query of customer QMS, Audit Role: Quality Manager / Supervisor send cv

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2.0 - 6.0 years

4 - 8 Lacs

Kolkata

Work from Office

Apply Now Job Title Quality Manager Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations Role And Key Responsibilities Supervise quality work group of clients with multiple programs or lines of businesses which can be across multiple sites/geos, including work assignment and attendance monitoring; providing input for selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organizations policies and applicable legal requirements Maintain accurate metrics of direct reports individual performance as well as overall team level performance Evaluate levels of process and staff effectiveness and works with Business stakeholders to create and collaborate on execution of improvement action plans Develop strong working relationships with key Business stakeholders, internal and external Oversee audits of key support processes within each account and recommend changes Key Skills And Knowledge Green Belt Six Sigma Demonstrated ability to comprehend, analyze, and interpret, Solid understanding of the organization's business operations and industry, Demonstrated ability to foster customer service disposition and sense of professionalism for self and team, Excellent attention to detail, Demonstrated ability to take initiative and ownership with focus on continuous improvement, Demonstrated ability to mentor, coach and provide direction to team members, Demonstrated ability to lead team members organizing and prioritizing projects in a fast-paced and deadline-oriented business environment, Advanced Microsoft Office skills, Demonstrated business acumen, Educational Qualification: Bachelors degree Disclaimer: - 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ?recruitment, ?processingor any other kind of fees in exchange for offer letters from Concentrix Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities ' Location: IND Kolkata Unitech Hitech, Blk A, Tower AI, 4th Flr Language Requirements Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now

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10.0 - 15.0 years

10 - 13 Lacs

Pune

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Male - To Handle Quality Department. 10 to 15 Yrs Experience in Quality Department. Experience from only Sheet Metal Fabrication Industries. Required Candidate profile Male:- Diploma / BE- Mechanical / Automobile + To Handle Quality Department. 10 to 15 Yrs Experience in Quality Department. Experience from only Sheet Metal Fabrication Industries.

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10 - 20 years

8 - 15 Lacs

Tiruchirapalli

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Quality Manager - Trichy Location - Fabrication Process Ind Pref: Any Automotive Exp: 10+ yrs Edu: Diploma / BE Skill: Quality Standards, general Quality , QMS, 5s , Quality improvements, CV - lifeturnmgmt6@gmail.com / 7358656750

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20 - 30 years

10 - 15 Lacs

Bharuch

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Exp Textile Industry Supervise & control the Testing in Lab to analyze specifications of materials as per Customer standards.Coordinate with Stores about Raw Materil & Import RM sampling.Ensuring testing of Raw Matrial, In-proces & per Required Candidate profile Testing of all incoming chemicals & chips & in process testing. Approve or reject materials based on the test results.Highlighting the property deviation.Ensuring re-test in case of abnormal test res

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10 - 12 years

9 - 10 Lacs

Bengaluru

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Designation: Manager - Quality Management Systems Department: QMS Gender: Female Location : Hosa Road, Bangalore Work Experience: Minimum 10 years of industrial experience Should have worked in the Management Systems for at least 5 - 7 years Educational Qualification: Graduate in Mechanical Engineering Local language KANNADA is must. Job Profile: Overall responsibility for monitoring of implementation, maintenance and improvement of Management Systems (ISO9001, IATF16949, AS9100D, ISO14001, ISO45001) To maintain the integrity of the Management Systems when the changes are planned and implemented such as new rules, standards, core tools, CSR, IATF Sanctioned Interpretations & FAQs To maintain the management system documents and records Liaison with external parties on matters relating to Management Systems such as quotation, agreements, audit plans, auditor travel & accommodation plans. Scheduling and conducting MRM Scheduling and conducting Internal Management System Audits Corrective action follow-up for all non-conformities raised during Certification body and internal management system audits To lead reviewing and implementing Customer Specific Requirements (CSR) To do centralized KPI monitoring related to Quality, Environment and Safety Sowmya Samvith Technologies 9844188855

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8 - 13 years

12 - 15 Lacs

Hyderabad

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Leading BPO in Hyderabad Hiring for Transactional Quality Manager Content Moderation//Social Media Process Must be a Manager Quality or tenured Deputy Manager On papers in an International BPO in Voice process Experience in Content Moderation is Mandatory Over All Experience 8+ Years CTC UPTO 15LPA based on Last CTC & experience Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Role & responsibilities Act as a primary POC between the QA teams, OPS & clients. • Recommended responsibilities include but are not limited to the following: • Lead, manage, motivate, and mentor a team of Quality Analysts • Drive consistency to ensure the strong quality performance and alignment across all programs • Deliver process as well as agent level insights to continuously improve and deliver outstanding customer experience across the program • Work alongside Ops and hiring team to provide on-boarding, coaching, remediation, training and development for QAs and QA Leads • Implement and drive the QA process and structure • Identify possible issues and trends and give actionable insights while communicating them to relevant stakeholders • Implement initiatives and projects to counteract any possible trends, drive business KPIs • Aggregate audit findings and analyses gaps in processes, identifying innovative ways to solve problems upstream, help improve customer experience and drive higher efficiency • Analyses quality and performance trends to provide recommendations for program improvement • Responsible for the delivery of vendor quality metrics at management reviews Key skills & knowledge: Excellent communication & interpersonal skills Excellent MS Office skills (presentation & excel) Should have good knowledge of FMEA identification and mitigation of vulnerabilities Excellent knowledge of Quality & Analytical tools Should be well versed with Qualitative concepts Should have worked on process improvement projects driving Customer Experience, Process Improvements & Profitability Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

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8 - 13 years

12 - 19 Lacs

Bengaluru

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Leading BPO in Bangalore Hiring for Transactional Quality Manager Content Moderation//Social Media Process Must be a Manager Quality or tenured Deputy Manager On papers in an International BPO in Voice process Experience in Content Moderation /Customer service is Mandatory Over All Experience 8+ Years CTC UPTO 19LPA based on Last CTC & experience Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Role & responsibilities Act as a primary POC between the QA teams, OPS & clients. • Recommended responsibilities include but are not limited to the following: • Lead, manage, motivate, and mentor a team of Quality Analysts • Drive consistency to ensure the strong quality performance and alignment across all programs • Deliver process as well as agent level insights to continuously improve and deliver outstanding customer experience across the program • Work alongside Ops and hiring team to provide on-boarding, coaching, remediation, training and development for QAs and QA Leads • Implement and drive the QA process and structure • Identify possible issues and trends and give actionable insights while communicating them to relevant stakeholders • Implement initiatives and projects to counteract any possible trends, drive business KPIs • Aggregate audit findings and analyses gaps in processes, identifying innovative ways to solve problems upstream, help improve customer experience and drive higher efficiency • Analyses quality and performance trends to provide recommendations for program improvement • Responsible for the delivery of vendor quality metrics at management reviews Key skills & knowledge: Excellent communication & interpersonal skills Excellent MS Office skills (presentation & excel) Should have good knowledge of FMEA identification and mitigation of vulnerabilities Excellent knowledge of Quality & Analytical tools Should be well versed with Qualitative concepts Should have worked on process improvement projects driving Customer Experience, Process Improvements & Profitability Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

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8 - 13 years

10 - 18 Lacs

Hyderabad, Gurugram, Bengaluru

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Must have Min 7yrs exp in Quality. Must have Min 1+yrs exp as Quality Manager with Content Moderation Exp. Handled a team of Quality Team Leaders and QA's. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

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10 - 20 years

4 - 9 Lacs

Vapi, Daman & Diu, Umbergaon

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Dear Candidate, We are pleased to invite you for a walk-in interview scheduled on 28th & 29th May. Please find the details below: 1. Production Manager - - Qualification - - BE/B.Tech - Mechanical, Exp -10-15Yrs 2. Quality Manager - Qualification - BE/B.Tech - Mechanical, Exp - 05-10yrs 3. PPC Manager- Qualification - BE/B.Tech - Mechanical, Exp - 05-10yrs 4. Store Manager - Qualification - BE/B.Tech - Mechanical, Diploma- Mechanical, Exp - 05-10yrs 5. Operator - CNC/ VMC/Drilling /Milling - Qualification - ITI/Diploma/BE - Mechanical, Exp - 02-05yrs 6. Turner/Welder/Electrician - Qualification - ITI/Diploma/BE/B.Tech, Exp - 01-05yrs 7. Laser Operator - Qualification - ITI/Diploma/BE/B.Tech, Exp- 01-05yrs 8. Machine Fitter/ Pipe Fitter - Qualification - ITI/Diploma/BE/B.Tech, Exp - 01-05yrs Walk-in Details: Date : 28th May & 29th May 2025 Time: 10am to 4pm Address: Goma Process Technologies Pvt LTD Bhilad - Nargol Road Mamakwada, Saronda, Gujarat 396130 Contact Person: HR Meeta (9324745688) Or mail on - coordinatorhr3@goma.co.in About GOMA Goma Group of Companies. Is a dynamic engineering organisation with over 41 years of expertise, we have established a strong presence in India, the Middle East, and Africa, with plans for further regional expansion. Engineering demands perfection. At Goma, Engineering is a passion that finds expressions in machinery and solutions. Committed to innovation and built with precision, Goma's engineering division is geared to innovate and create solutions for specific purposes that meet the needs of diverse industries. Goma is committed to investing in people, resources and infrastructure to attain the cutting-edge through design, R&D and innovation with adherence to high-quality standards. Goma is headquartered at Thane, in close proximity to Mumbai, and is adequately equipped with infrastructure & resources including the administrative precincts and warehousing facilities for spares. The sprawling modern manufacturing facility at Wada, in Thane district, is spread across 5 acres. It is fully equipped with modern infrastructure for Manufacturing, Fabrication, CNC Machining, Assembly, Painting, Testing, and Warehousing. Enhancements in systems, processes, skill-sets and machinery is a continuous process here to achieve excellence in offering products and solutions at par with GMP. We have branches in Bangalore & Chennai (Southern Region), Kolkata (Eastern Region) and New Delhi (Northern Region). Goma- Process Technology Pvt. Ltd. Website: https://www.goma.co.in/process-technology-and-equipment

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10 - 20 years

15 - 18 Lacs

Kolkata, Thane, Hyderabad

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Candidates must currently be working as a Manager OR Assistant Manager on papers in Quality for a Voice process. Shift - Rotational Shifts Work Location - Bangalore / Hyderabad / Gurgaon / Thane Required Candidate profile Immediate Joiners OR Max 1 month notice period candidates can apply Call HR Manager Reejo @ 9886360719 for more details.

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9 - 14 years

9 - 17 Lacs

Hyderabad, Bengaluru

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Develop and implement quality management systems•Establish quality objectives.resolving quality issues using different methodologies (COPC, Six Sigma, PDCA, 7 QC tools etc).Plan and conduct internal audits to assess the effectiveness of the QMS Required Candidate profile Act as a primary POC between the QA teams, OPS & clients, coaching, remediation, training and development for QAs and QA Leads call @9716551077 share cv at mamta@emsol.co.in

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7 - 12 years

8 - 15 Lacs

Noida, Greater Noida

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Hello Folks, CorroHealth is Hiring for Quality Manager Roles and Responsibilities:- Auditing and reviewing medical documentation for appropriate ICD and CPT coding and ensuring that codes tally with doctors diagnosis. Asking explanation from physicians when code assignments are not straightforward or documentation in the record is inadequate, ambiguous, or unclear for coding purposes Ensuring compliance with medical coding policies and guidelines. Be updated about new coding rules as codes change from time to time. Collecting and distributing coding related information and billing issues. Exceptional Knowledge of medical terminology, anatomy, physiology, disease processes, and pharmacology. Work as part of a team and achieve the team quality and productivity standards. Required Expertise & Qualification: Life Science graduation or any equivalent graduation with Anatomy/Physiology as main subjects 3 5 years of work experience as a medical coder. Any one of the following coding certifications CPC, COC, CRC, CPC-P from AAPC CCS, CCS-P, CCA from AHIMA Proficient computer skills. Excellent communication skills, both verbal and written. Strong people skills & Outstanding organizational skills. Ability to maintain the confidentiality of information Interested candidates can connect me on - 9305042166 or You can drop your CV - neha.amodtiwari@corrohealth.com

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9 - 14 years

15 - 17 Lacs

Kolkata, Thane, Hyderabad

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Candidates must currently be working as a Manager OR Assistant Manager on papers in Quality for a Voice process. Shift - Rotational Shifts Work Location - Thane Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Sadiq @ 8904378561 for more details.

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5 - 10 years

5 - 8 Lacs

Chennai

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Well versed in operating Spectrophotometer & interpret the results from our portal Knowledge of Quality Standards Additionally, experience in 5S, Six Sigma, Lean Management, QMS, & chemical management Required Candidate profile Chemical Engineering background or Special Chemistry degree, along with exp in quality management systems. Kindly reach us @ Hema - 7305057834 adducoindia@gmail.com

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9 - 14 years

9 - 15 Lacs

Thane

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Must have Min 1+yrs exp as a Quality Manager from BPO Technical Support Voice/ Chat International process BPO. Handled a team of Quality Team Leaders/ Quality Analyst's Fluency in English US Shifts Call 8447780697 send CV monu@creativeindians.com

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10 - 17 years

1 - 2 Lacs

Bengaluru

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- Develop, implement, and maintain the hospital's Quality Management System in alignment with healthcare regulations - Collect, analyze, and interpret quality data related to clinical outcomes, patient safety, and operational performance Required Candidate profile - Strong knowledge of quality management systems (QMS) and health care quality standards Send your updated resume to hr1@cmhblr.com / hr2@cmhblr.com Ph: 080-25026315 / 7022897115 (Mamata/ Mahesh)

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5 - 10 years

6 - 12 Lacs

Gurugram

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Job description : Hiring for Manager Quality (Transaction Quality) Gurgaon. Interested candidates are requested to please provide an updated resume at vinay.r@ienergizer.com- 9910155221 Job Responsibilities: Travel Experience with GDS knowledge preferred . Team Management - Managing a Team of Quality Evaluators and Team Leaders for aligned Processes Should have time and people management skills Client/Stakeholder management to drive and influence improvement objectives Quality Activities - Documentation for Transaction Monitoring Facilitate the sharing of best practices and implement them and drive performance benchmarking -Keeping Track on Process Trends Can identify process end to end and identify improvement opportunities basis broken links -Analyze and Report Trends in Agents/Process performance -Implement corrective action plans as and when required -Participate in quality systems improvement activities using six sigma methodologies -Recommend initiatives to improve transaction Quality through new quality tools and Motivational Dip check compliance - Weekly basis Calibration compliance - Weekly basis Weekly and Monthly reports - Weekly and Monthly basis Identify bottom Quartile and steps to improve them. Analyze and Report Trends in Agents/Process performance Knowledge, Skills, Other abilities: Well versed with travel domain knowledge & MS Office (Specially Excel, Word and PPT). Strong supervisory skills with an eye for detail. Result Oriented. Excellent written and verbal communication skills in English. Organized and Methodical. Target and deadline driven. Sound knowledge of MS Office (Specially Excel, Word and PPT) Knowledge of all QC Tools like Pareto, Six Sigma. FMEA, SIPOC etc. Mandatory Skills : Bachelors degree in a relevant field or equivalent work experience. 5-8 years of experience in quality, preferably from Travel background . Excellent communication and interpersonal skills, with the ability to effectively engage with diverse audiences. Detail-oriented with strong analytical and problem-solving abilities. Ability to work independently and collaboratively in a fast-paced environment. Experience managing a portfolio of 50-100 agents is preferred. Proficiency in Microsoft Office Interested can call Manish Dandriyal HR 9650930213 , Manish.dandriyal@ienergizer.com Walkin Interviews- Plot 512-513, Udyog vihar phase-3, Sec-19, Gurgaon

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4 - 9 years

4 - 9 Lacs

Bengaluru

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Must have Min 1+yrs exp as a Quality Team Leader on papers. Handled a team of Quality Analyst's. Well Versed with Quality Metrics. US Shifts Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

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9 - 14 years

8 - 15 Lacs

Bengaluru

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Must be a Quality Manager in the current role from International BPO. International Banking/ Credit Cards Process exp is requited Handled a Team of Quality TL's QA's US Shifts Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

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