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4.0 - 8.0 years

5 - 8 Lacs

Visakhapatnam

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Establish and implement quality management system across the hospital. Monitor and analyze the same for improvement Ensure the compliance of all the accreditation and certifications standards implemented in the system through close monitoring Liaisoning with the external bodies of accreditation and certifications for the regular audit programs. Preparing and revising all the hospital policies, procedures, work instructions and department manuals periodically as per the hospital policy in coordination with the corporate quality team. Conducting process audits assigned by the corporate quality team in the defined tool and reporting the same on monthly basis. Conducting active medical records audit as per the sample require NABH sample size. Establishing a mechanism to identify, manage and mitigate potential risks in coordination with the concerned stakeholders. To coordinate and ensure the facility/safety rounds has been conducted at regular intervals Implementation of quality indicators across the hospital. Monitor, analyze, validate, and utilize the data for process and system improvement. Reporting the same in a standardized format to the head-quality on monthly basis. Guide, educate and support all departments in implementation of standard requirements and quality indicators Coordinating with all departments for establishing department-oriented objectives and its revision whenever required. Conducting internal audits throughout the hospital once in a quarter and coordinating with all department for taking corrective and preventive actions based on observations and findings and reporting the same to the top management. Preparation of quality assurance programs at all required areas in coordination with the concerned department heads. Conducting minimum 2 quality improvement projects annually in coordination with the Head-Quality by adopting various quality tool (FOCUS-PDCA, FMEA, Lean management etc.) on different aspects and indictors. Overall management of hospital committees and its compliance as per the defined TOR. Generating a compliance report on quarterly basis and report the same to the management and Head- Quality. Conducting quality rounds regularly as per the schedule and taking actions as per the deviations noted. Reporting the same to center head and concerned department heads. Establishing a system to track and monitor all the statutory requirements and licenses and reviewing it every month to ensure the compliance. Coordinating with various committees and departments for conducting mock drills periodically and keeping the records for the same. Overall management of hospital incidents To ensure all hospital incidents are reported, analyzed and appropriate RCA and CAPA has been taken for the same. Reporting the same to management and Head-quality regularly. Conducting training and orientation to the staff on quality and accreditation standards. Any other works assigned by the quality head and center head.

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1.0 - 6.0 years

2 - 3 Lacs

Sinnar

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Technical Skills Material Testing and Analysis: Lab Equipment Handling: Standards and Compliance: Awareness of ISO standards (e.g., ISO 9001:2015, ISO 17025 for testing labs). Basic knowledge of MS Office (Excel, Word) for report preparation. Health insurance Provident fund

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1.0 - 3.0 years

1 - 4 Lacs

Mumbai

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Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for Ability to work well in a teamAdaptable and flexibleCommitment to qualityWritten and verbal communicationAgility for quick learning Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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3.0 - 5.0 years

1 - 5 Lacs

Mumbai

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Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for Ability to work well in a teamAdaptable and flexibleCommitment to qualityWritten and verbal communicationAgility for quick learning Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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15.0 - 20.0 years

10 - 14 Lacs

Chennai

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Quality Management (QM), Banking Domain Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business needs and technical specifications, while fostering a collaborative environment that encourages innovation and efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Quality Management (QM).- Strong understanding of application design and development processes.- Experience with quality assurance methodologies and practices.- Ability to analyze and troubleshoot application issues effectively.- Familiarity with project management tools and techniques. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP Quality Management (QM).- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

4 - 5 Lacs

Noida

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Responsibilities: Lead and manage quality control operations for safe, effective healthcare delivery. Oversee quality assurance across clinical and non-clinical areas, ensuring compliance with NABH, JCI, and relevant standards. Supervise laboratory processes to meet quality and regulatory requirements. Collaborate with cross-functional teams to design and maintain quality management systems (QMS). Regularly review performance data and recommend improvements. Develop and manage reports on quality metrics, audit findings, and corrective actions. Prepare for internal and external audits by ensuring all documentation and processes are ready.

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3.0 - 8.0 years

4 - 8 Lacs

Bengaluru

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Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : Aerospace & Defense (A&D) Fundamentals Good to have skills : Quality ManagementMinimum 2 year(s) of experience is required Educational Qualification : BE Mechanical or BE Aeronautics Summary :As an Engineering Services Practitioner, you will assist with end-to-end engineering services to develop technical engineering solutions that address complex challenges and meet business objectives. Roles & Responsibilities:- Develop process documents, manuals (A24XX,), and user guides.- Ensure technical writing supports the effective adoption of new non-conformity management systems.- Participate in change management processes to ensure smooth transitions.- Implement strategies for effective communication and training during changes.- Manage projects related to non-conformity management systems.- Coordinate with various teams to ensure timely delivery of project milestones.- Ensure compliance with quality standards in all documentation and processes.- Conduct regular reviews and audits to maintain high-quality outputs.- Assist in developing process manuals, handbooks, user guides, and learning sessions for the Airbus Unified NC Process (MC.QU.02.04).- Provide support for the implementation of new non-conformity management systems.- Address the lack of an integrated NC framework to effectively contain, address, and prevent Unified Non-Conformity across the organization.- Align with Airbus X-Prop project requirements by providing necessary documentation support. Professional & Technical Skills: - Strong technical writing skills with attention to detail.- Excellent project management capabilities including planning, execution, and monitoring.- Proficiency in change management techniques and tools.- Ability to work collaboratively within a team environment.- Strong analytical skills for quality assurance purposes. Additional Information:- The candidate should have a minimum of 3 years of experience in technical writing or quality management roles.- This position requires to work from office and is based at Bengaluru.- A Bachelors or masters degree in Mechanical or Aeronautical Engineering is required. Qualification BE Mechanical or BE Aeronautics

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12.0 - 20.0 years

12 - 22 Lacs

Bengaluru

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Quality Assurance Leadership, Compliance Oversight: Ensure all processes comply with cGMP, ICH, and other relevant regulatory requirements, Process Improvement: Identify and implement continuous improvement initiatives to enhance product quality .

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2.0 - 5.0 years

3 - 7 Lacs

Pune

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Service Managers covers the management of ongoing services to clients, ensuring that the service to the clients meets contractual requirements and service level agreements. Service Managers are also responsible for agreeing on service improvements together with the client, based on service delivery realization and deviation. - Grade Specific Senior Service Delivery Manager - Responsible for the quality provision of service, as well as for managing and reporting on it. SDM oversee the execution of day-to-day operations to ensure contractual commitments are met. SDM proactively manage the day-to-day relationship with the client(s)/client representatives to ensure a high level of satisfaction, and ensure that continuous improvements are put in place to help ensure the continuity of our contracts. SDM work closely with others to plan the overall client relationship strategy, concentrating on cost reduction, service improvement and new business.

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1.0 - 3.0 years

4 - 7 Lacs

Gurugram

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure1Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others.

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5.0 - 8.0 years

7 - 10 Lacs

Gurugram

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure1Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others.

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3.0 - 6.0 years

3 - 7 Lacs

Noida

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Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process related issues, preparation and finalization of the period and close activities and reporting (including the interactions with Clients Financial Controllers) and performing the reconciliations. - Grade Specific Entry and mid-Junior level in a Finance Administration roleStrong team player with the ability to build good relationships with their stakeholders.Able to act on own initiative with regular supervision. Understands when to seek guidance/escalateSupports experienced Finance specialists delivering progress reporting, task management and documentation for Finance activity Skills (competencies)

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2.0 - 5.0 years

5 - 9 Lacs

Gurugram

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Department Global Procurement Location Gurgaon, India Reports To Asst. Manager, Helpdesk Level Grade 4, Process Lead We have been helping our clients to build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Global Procurement team and feel like youre part of something bigger. About your team Fidelity Global Procurement comprises approximately 65 employees based across India, UK, Continental Europe, and Asia Pacific. The team manages approximately $700m of spend split between technology and non-technology categories. Currently the team is undertaking a global transformation programme that will deliver an improved Procurement user experience, simpler and more efficient Procurement processes, and consistent and accurate Procurement related data. The transformation will drive significant changes to ways of working within and out with Procurement and will implement multiple new technology platforms. About your role The Process Lead - Procurement helpdesk will respond to the queries received at the Procure to Pay Helpdesk. The role will require an understanding of Procure to Pay lifecycle and liasoning with the different P2P teams for quick turnaround. The key focus is high volume processing with a focus on auditability and efficiency. The role will require processing service requests for Procure to Pay Helpdesk function (servicing accounts payable and payment sub-processes). The overall responsibilities being: Answering end user querries and resolving tickets Managing transactional issues by collaborating between operations team and end users/suppliers. Carrying out Daily operations, with key focus on transaction ageing and escalation management. Lead Service Now adoption, trainings, and enhancements. Defining and developing process standards, workflows, and operating procedures Provide trainings to end users on PR to PO and Account Payable Processes. Manage issues with a view on overall P2P process as one team. This is a permanent role and will be a part of a 3 - member team located in Gurgaon and would form a strong procurement community with sourcing and account payable teams. About you 6+ years of work experience in sourcing and procurement services with experience in running back-office operations. 5+ years dedicated in PR to PO and Procurement Helpdesk tasks Service delivery experience covering Structured governance for continuous review and monitoring of key relationships Measurement and reporting of supplier performance metrices and SLAs Experience in working with UK and Continental Europe regions Enthusiastic, self-driven and with a high level of self-motivation to overcome obstacles and a strong desire to make things happen. Ability to be flexible and responsive to a constantly changing environment. Strong analytical skills, attention to details with an appetite to dive into issues in depth as needed. Strong personal presence, excellent interpersonal and communication skills, ability to establish a successful rapport, communicate and influence at all levels. Experience with change management and risk management roles. Ability to challenge conventional ideas/ status. Receiving and resolving end user queries of various P2P functions - supplier onboarding, PO creation/ changes, invoice processing, payments, T&E etc. Tracking Helpdesk performance via reporting and Power BI dashboards. Keeping a tab on ticket ageing and ensuring timely follow status updates and resolution. Audit Compliance and maintaining Quality score on a continuous basis. Ensure efficient use of tools such as ServiceNow as well as Microsoft shared mailboxes for query management and processing.

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5.0 - 8.0 years

10 - 11 Lacs

Pune

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Benchmarking & formulation of Quality Targets for New Products, timely Product evaluations to assess gaps and driving corrective actions Product & Process Failure mode avoidance in project such as 7QC-tools, FMEA, DVP, DFA/ DFM, Risk analysis and Product quality design reviews throughout the product development phase Generating Quality indicator dashboard for Senior Management reviews highlighting key quality risks and proposed contingency plans Working closely with various stakeholders to capture customer latent needs and ensuring deployment during the product development Driving Teams towards implementation of various Product and Process improvements identified during build phases Building Quality competencies within the CFT/CDT by facilitating and delivering quality training programmes like PPAP, APQP, DFMEA, DVP and application skills in Reliability Engineering etc. Preferred Industries Automobile Education Qualification BE (Mech/ Auto/ Production/ Electrical/ Electronics/ Mechatronics) General Experience 5-8 yrs Critical Experience System Generated Core Skills Advanced Product Quality Planning (APQP) Analytical Thinking Analytics Auditing Communication Skills Creative Thinking Failure Mode and Effects Analysis (FMEA) Interpersonal Skills ISO 9000 - Quality Management ISO TS 16949 - Quality Management Measurement System Analysis (MSA) Microsoft Office Product Knowledge & Application Statistical Process Control (SPC) Teamwork Quality Control System Generated Secondary Skills

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5.0 - 10.0 years

7 - 8 Lacs

Mehsana

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Conducts day to day analysis to provide quality assurance support and refines production methods. Analyzes data to provide continuous improvements in the suppliers products. Develops methods for testing, sampling and training to ensure required standards are being met. Conducts audits and creates finding reports to determine corrective and preventative action.

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2.0 - 6.0 years

6 - 9 Lacs

Mahad

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Responsible & Accountable for smooth & timely dispensing of Raw Materials for Liquid, N-Block and Vitamin Mineral Premix products. Partially responsible & Accountable for compliance with Rules & regulations of Goods & Service Act. Partially responsible & Accountable for compliance with Legal Metrology (Weights & Measures) Act Ensuring avoidance of breach of data integrity at all the levels. To follow effective sanitation activities at all the levels. To align for Patient Centricity and Customer centricity. To follow Food safety, Quality, Environment and Occupational Health & Safety management system at warehouse activities of General Tablet Plant and to identify areas for improvement. To ensure compliance to the regulatory, customer, legal requirements and face audits. Also to comply non-conformities observed during the audits. To ensure compliance to the current ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, D&C Act, FSS Act 2006, FSSC 22000, Kosher, Halal, RSPO, FAMI QS, WHO-GMP, UNICEF, WFP GAIN and other customer and regulatory requirements. To ensure compliance to the audit observations of warehouse activities of Main Plant. To follow requirements of food regulations for export market (US)-21 CFR Part 110 & 111. Imparting required training to shop floor personnel. Adherence to the requirements of EHS norms. To follow various initiatives as are suggested by corporate functions (Piramal Learning University & Quality mindset). To determine internal and external QEHS issues as well as needs and expectations of relevant interested parties and monitor the same. To implement QEHS policy & objectives. To ensure participation and consultation of worker. Ensure use of PPE To identify & communicate incidents, QEHS non-conformities, investigate and take corrective actions on the same. To ensure work permit system during maintenance activities. To implement QEHS continual improvement projects at site and monitor. To ensure disposal of write-off material. Authorized to prevent improper workplace conditions. Authorized for reporting of Hazards, Incident, accidents and near miss Reporting. Authorized to prepare OH&S performance document. Authorized to conduct training of workmen related to OHSMS. Responsibilities Qualifications Bachelor of Science.

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10.0 - 14.0 years

15 - 20 Lacs

Pune

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Skill required: Retirement Solutions - Account Management Designation: Customer Service Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture What would you do The Client Services Manager I (CSM I) is responsible for ensuring institutional client satisfaction across markets by managing specific daily administrative, operational and record keeping functions of institutional clients through tactical day-to-day support for client service and business development.Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence. Respond to client service needs and own end to end identified tasks through a centralized service model.Provides operational and administrative support including but not limited to online remittance support, file exchange, involuntary distributions, lost earnings calculations, plan document and plan design support, plan remediations, Builds institutional knowledge and relationships while enhancing functional understanding of recordkeeping services and products.Submits and tracks service request work items appropriately in partnership with business partners.Perform Root cause analysis on errors/ service issues.Drive process improvement initiatives.Drive team to meet SLA adherence.Ability to manage team in critical situations and drive holistic engagement. What are we looking for US Retirement Services domain Defined Contributions - Institutional Services Experience in US Monetary Process (Contributions, Distributions, Refunds, Forfeitures, Loans, Adjustments etc.)US Retirement Middle Office / Plan Level documentation knowledge preferred in addition to experience in participant services.Knowledge of handling Participant Census data.Review and updates plan configuration fields. Good Attention to detail with research and timely resolution ability.Ability to work in centers of excellence model. Excellent written communication skills ASPPA Certified (Preferred) CRPS (Preferred) Graduate (mandatory), preferably from commerce backgroundExperience in the US retirement industry. Flexible to work in US Shifts (Across time zones based on business requirement) is a must.Good verbal & written communication skills in English Good typing skill and attention to detail.Good working knowledge of MS ExcelGood time management skillsAbility to work independently Roles and Responsibilities: Assist Client Facing personnel on middle office and back-office activities.Support Plan Sponsors and Administrators on plan level activities that include but are not limited to contribution services, withdrawals & distributions, loans, reporting & Recordkeeping system updates, involuntary distributions and lost earnings calculations Support clients on research and resolution of issues related to benefit services like Eligibility Services, Online Salary Deferral & Enrollments, Auto Services, Vesting calculations. Support Plan Management activities like Plan Document Services, Plan reporting & audit, Adjustments and remediations, Participant escalations, plan focus support.Assist clients in correction of any plan / participant level data issues. Co-ordinate between client facing and operations teams to resolve client issues/escalations.12 + Years in US Retirement Services Domain 5+ Years of Managerial experience with peoples span of 35 -50 resources Hands on with process reporting:SLA , TAT, Quality, AHT, NIGO , RCA Excellent People Leadership skills Qualification Any Graduation

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2.0 - 5.0 years

2 - 5 Lacs

Ahmedabad

Remote

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Role & responsibilities : - Man Power management - HVAC Technical solution provider - Material Followups over phone call & Mail - Material Entry and Billing - Project Execution - Execution Quality checking and Controlling - Measurement verification - Installation Measurement and Invoice - HVAC Validation - Material Follow ups over phone call & Mail Preferred candidate profile

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12.0 - 15.0 years

12 - 15 Lacs

Lucknow

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Roles and Responsibilities Conduct quality audits to identify areas of improvement in processes and procedures. Develop and implement quality management systems to ensure compliance with industry standards. Collaborate with cross-functional teams to resolve customer complaints and improve overall product quality. Analyze data from various sources (e.g., CAPA reports) to track trends and make recommendations for process improvements. Provide training on quality control procedures to employees at all levels within the organization. Desired Candidate Profile 12-15 years of experience 2 Years as Senior Manager Quality in Quality Management, Quality Audit, or related field. Excellent analytical skills with ability to interpret complex data sets and develop actionable insights. Effective communication skills with ability to present findings and recommendations to both technical and non-technical stakeholders.

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8.0 - 12.0 years

8 - 14 Lacs

Moradabad

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Looking for Senior Manager-Corporate Quality Assurance with 8 to 15 yrs of relevant experience in QMS- Wooden furniture for Wooden Furniture Export House, Moradabad, UP. - Must have sound experience in QMS with wooden furniture exports house/Buying house, Liaison Offices, etc. - CTC: 10 to 14LPA - Email: jobs@rjcube.com Job Descriptions: To ensure that Quality of products, processes and services are established, monitored and maintained within the plant. Quality objectives are established, monitored and maintained against the defined Goals. Work closely with Production & NPD team in determining best methods to accomplish desired results. Specifically aware about Exports Buyers like TARGET / H&M / WSI / RUSTA / IKEA / PB etc To establish Strong Customer Base while performing Internal / External Audits & Plant Improvements. Develop and maintain Quality Standards and check procedures throughout the facility. Analyzing the rejections / rework / statistical data to take corrective and preventive actions to eliminate the root cause of the problems in order to prevent the recurrence of the problem. Develop a plan, promote, facilitate, and organizes training activities for all respective persons related to product quality and standards in quality assurance. Responsible for quality inspection failing; final inspection, in-process/inline quality audit, and inspection. Responsible for customer (buyer) quality claim and all technical audits and implementation of customer technical requirements. Ensure people/ process adhere to Company norms /standards, 5S, QC & improvement activities etc. Skills / Knowledge: Know about: Wood Manufacturing Process and physical characteristics of wood Knowledge of solid woods, Metal & Veneer natural manufacturing defects and characteristics. Good comm skills Proficient with MS Office. Critical thinking and problem-solving skills Ed. Qualification: Graduation / Graduation (Wood Technology) / B.Sc. Wood Technology / B. Tech (Mechanical) B. Tech (Wood Technology) / MBA (Preferred)

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7.0 - 11.0 years

8 - 11 Lacs

Chennai

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HCLTech Walk-in Drive for Senior Team Lead Opeartions - Collections - 2nd &3rd of June 25 Timings: 11:00AM- 2:00PM Venue: 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119. JOB SUMMARY Responsible for overseeing daily operations for a team of 15 to 25, ensuring production targets are met with quality output. Additionally, responsible for maintaining compliance, standards and following regulations. coordinate with agents, management and clients to ensure process & performance streamlining. KEY WORDS International call center, US Healthcare, RCM, Team Management, Quality management, Provider RCM, Attrition and Shrinkage Control, Team motivation and engagement, Client calls. ESSENTIAL RESPONSIBILITIES : Responsible for the day-to-day management of 15 25 front level agents Adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximize customer satisfaction Minimize errors/feedback and increase first touch resolution through effective coaching, support, supplemental training and understanding of departmental procedures to maximize utilization of resources Provide feedback on performance, monitoring attendance, leave requests, ensure accuracy of hours worked and adherence to company policies and procedures Recommend and/or make decisions in personnel related matters (Attrition, disciplinary actions, and terminations). Assist with attendance documentation, weekly timesheet validation and schedule adherence. Monitor and adjust staffing levels to ensure service levels are being met with continued focus on exceeding performance requirements. Act as point of contact for escalated account issues or problems that occur by directly responding to escalated calls from customers Timely response to emails. SKILLS AND COMPETENCIES Proficiency in Microsoft Office (Excel and PPT) High proficiency in communication (Written and spoken) Focuses on delivering a positive customer experience. Proven leadership experience. Should be a team player. Ability to develop, lead and motivate a team. Ability to identify process improvement ideas for implementation Ability to provide and support a vision and direction. Proficiency to assemble, organize and sequence work. FORMAL EDUCATION AND EXPERIENCE Bachelors degree in any stream and progressive work experience in Healthcare RCM Minimum 1-2 year of experience as team leader 4-6 years of overall experience

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2.0 - 7.0 years

4 - 7 Lacs

Hyderabad, Pune, Bengaluru

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Gather business requirements design solutions using SAP PP & QM modules Configure SAP PP for MRP, work centers, routings, production orders, etc. Set up and manage QM processes including inspection plans, notifications, results recording Required Candidate profile Provide post-go-live support, enhancements, and user training Collaborate with cross-functional teams including MM, SD, and WM modules Hands-on configuration implementation experience in SAP PP and QM Perks and benefits Perks and Benefits

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4.0 - 7.0 years

8 - 16 Lacs

Bengaluru

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Adobe Analytics Specialist - Product Owner | Master Data Management | Quality Management Job Description: We are seeking a dedicated Product Owner for Master Data Management with a focus on Quality Management to lead data initiatives within our organization. In this role, you will define and prioritize the product backlog, ensuring alignment with business goals and data governance standards. The ideal candidate will have strong expertise in master data, quality processes, and stakeholder collaboration. Proven experience in agile methodologies and a strategic mindset are essential for success. Minimum Experience: 4 or more years of experience in designing, developing and maintaining interactive PBI dashboard Preferred Qualification: Candidates with a bachelors/master's degree and additional certifications in Digital Analytics, Computer Science, or a related area will be given preference. Responsibilities: 1. Responsible for the further development and management of the "Master Data Management (MDM) Data Quality" area 2. Collecting, assessing, and prioritizing requirements in close collaboration with business units and IT 3. Leading the implementation of data quality initiatives and ensuring high data quality across the organization 4. Reporting, analysing, and visualizing data quality metrics (using tools such as PowerBI) 5. Data Integration, creation of Dashboards Skillset: 1. PowerBI, Backend Development, DENODO, SAP R3, S4 HANA, Data Integration 2. Excellent stakeholder management and moderation skills 3. Structured, solution-oriented, and independent working style 4. Exceptional communication and collaboration skills. 5. Demonstrated experience working in an Agile environment. 6. Proven ability to adapt to changing priorities and collaborate effectively with cross-functional teams. Work Location: BSH Whitefield Office, Bangalore

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5.0 - 10.0 years

3 - 5 Lacs

Gurugram, Manesar, Sohna

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Must have contributed to Customer Audit (Maruti VSA System) Inspect incoming materials, raw components, and in-process products Monitor manufacturing processes, Data inspections, testing,trends, patterns,potential quality issues. Required Candidate profile knowledge of PPAP, MSA, SPC, CAPA, PFMEA mandate Investigate quality issues, identify root causes, and implement corrective and preventive actions to prevent future defect Collaborate with other dept

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3.0 - 7.0 years

3 - 7 Lacs

Alwar

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Lead quality initiatives & drive continuous improvement Develop & implement quality strategies Conduct regular audits & inspections. Ensure compliance with industry standard Ensure that products meet quality standards and customer expectations.

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