10178 Quality Management Jobs - Page 2

Role Overview: As a Team Leader in the international BPO sector, your main responsibility will be to lead and manage a team of 30 agents in an international voice process. You will be required to achieve SLA, quality, productivity, and compliance goals while monitoring performance using KRA/KPI metrics. Conducting coaching, feedback sessions, and performance reviews will also be part of your duties. Additionally, you will handle escalations, work on improving CSAT, and coordinate with clients. Tracking various reports such as shrinkage, attrition, and adherence will be crucial, along with collaborating with QA, HR, WFM, and Training teams. Driving team engagement, maintaining discipline, and...

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their busines...

As a Quality Analysts Supervisor, your role will involve supervising and mentoring the Quality Analysts team to ensure accurate call monitoring and feedback delivery. You will conduct regular audits of inbound and outbound calls, chat, or email interactions to evaluate agent performance. Identifying gaps in communication, compliance, and process adherence will be crucial, as you will need to share actionable insights with operations. Developing and implementing quality frameworks, standard operating procedures (SOPs), and best practices will be part of your responsibilities. Additionally, you will create and analyze quality reports and dashboards to identify trends and areas of improvement. ...

You will play a crucial role as a Cab Climate System Engineer in the Thermal Management Vehicle System and Products team. Your responsibilities will include: - Identifying customer needs and prioritizing development activities. - Leading concepts and ideas to reality for the technological transformation of the thermal organization. - Developing robust time plans and roadmaps for the system according to project milestones. - Validating the design through virtual and physical verifications. - Hands-on experience in developing and testing cooling, heating systems, and solutions. - Collaborating with various engineering disciplines to integrate cooling and heating systems. - Participating in tes...

As a QA Officer at Anhox Healthcare in Ahmedabad, your role will involve overseeing quality assurance management to ensure compliance with standards and protocols, maintaining and managing quality-related documentation, conducting rigorous product testing, monitoring compliance with regulatory requirements, preparing for audits, identifying areas for continuous improvement, collaborating with various departments, and providing training and mentorship to junior staff on quality assurance practices and regulatory requirements. Key Responsibilities: - Oversee compliance with quality assurance standards and protocols in all production processes - Maintain and manage quality-related documentation...

Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you Then it seems like you'd make a great addition to our vibrant team. Siemens founded the new business unit Siemens Foundational Technologies (formerly known as Siemens IoT Services) on April 1, 2019 with its headquarter in Munich, Germany. It has been crafted to unlock the digital future of its clients by offering end-to-end support on their outstanding digitalization journey. Siemens Foundational Technologies is a strate...

Role Overview: As a Junior Quality Analyst at VCATCH, you will play a crucial role in maintaining high-quality standards in customer service and project delivery. Your responsibilities will include conducting regular quality checks, analyzing feedback data, and collaborating with team members to ensure adherence to company standards. Your strong technical skills, communication abilities, and leadership qualities will be essential in effectively managing quality assurance processes. Key Responsibilities: - Conduct regular quality checks and audits on processes to ensure adherence to company standards - Collaborate with team members to coach and develop their skills in delivering outstanding c...

Summary Position Summary Enterprise Performance Our Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to support the delivery of holistic performance improvement and digital transformation. We support Deloitte client service teams of strategic advisors and architects, differentiated by our industry depth to help collaborate with leading insights providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable the heart of business solutions. Position Summary Level: Consultant or equivalent As an experienced Consultant at Deloitte Consulting Services, yo...

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description ?Participate in various stages of supply chain processes, in area of procurement/vendor management/logistics/ inventory/quality management to ensure service availability to the customers and at the same time driving cost efficiencies, quality management and timely delivery of orders. This is an operational role which is responsible for delivering results that have dire...

As a leading staffing and recruiting company in India, your role at Telamon HR Solutions will involve overseeing the delivery of multiple projects related to successful engagement or program execution. You will be responsible for managing project or complex programs end-to-end across all domains. Your ownership and execution of the program plan will include delivering its major elements such as programs business objectives, scope, and solution within quality criteria, on time and budget. It is crucial to demonstrate program success by ensuring customer and partner satisfaction, program finances, resources, and intellectual capital are well managed. Active risk, issue, dependency, scope, reso...

Role Overview: As a Digital Risk & Compliance Expert Controls Assurance at Sanofi, your role will involve driving the execution of assessment and testing campaigns such as GxP Periodic Reviews and Third Party Assessments. You will be part of the Digital Risk & Compliance team, working towards demonstrating risk & compliance health across critical digital solutions to protect patient safety and contribute to Sanofi's growth. Your impact will extend beyond the team as you support the Digital transformation efforts with a focus on accelerating the time from discovery to therapy. This role offers the opportunity to work in an international environment, collaborate with diverse business teams and...

As an experienced Consulting Practice Director in the field of testing solutions, you will be responsible for understanding industry best practices, various business testing methodologies/processes, and technology designs within a product/technology family. Operating independently, you will drive test strategy across agile and waterfall projects, ensuring the delivery of quality work products to engagements. Your role will involve performing varied and complex duties that require independent judgment to implement Oracle products and technology to meet customer needs while applying Oracle methodology, company procedures, and leading practices. Your primary responsibilities will include: - Bri...

Role Overview: You will be responsible for overseeing daily work allocations to ensure tasks are completed on time with high levels of accuracy and quality. Additionally, you will review productivity and quality reports, collaborate with cross-functional teams to address operational challenges, and conduct team meetings to foster a high-performing environment. You will also identify process gaps, recommend improvements, and support hiring, training, and onboarding activities for new team members. Key Responsibilities: - Monitor daily work allocations to ensure timely task completion with high levels of accuracy and quality. - Review and manage productivity and quality reports, taking correct...

You will be responsible for the following key responsibilities: - Minimum experience as a SAP Business Analyst, with a focus on EWM and Logistics processes - Strong understanding of SAP EWM and MM modules, including warehouse management, transportation management, yard management, procurement, inventory management, and quality management - Proficient in translating business requirements into detailed EWM and MM design specifications and configurations - Demonstrated experience in utilizing agile project management methodologies and tools, such as Scrum and Kanban - Excellent analytical and problem-solving skills with the ability to identify and recommend innovative solutions - Effective comm...

You have good Computer navigation skills and keyboarding skills. You should be familiar with MS Office. Your typing speed must be between 30-35 wpm with 95% accuracy. You possess necessary knowledge of business concepts to effectively perform the job. You make decisions in a timely manner; showing good judgment about when to make decisions independently and when to collect more information or involve others. You commit to achieving specific objectives and take ownership for accomplishing them. You are responsible for handling high volumes of transactions. You effectively balance quality, timeliness, and productivity standards. You have Webchat/Digital knowledge. You demonstrate self-discipli...

Assist in developing and implementing quality management systems. Conduct routine inspections and testing of products. Document and report quality issues and test results. Participate in root cause analysis and corrective action processes.

Job Title: QA Manager Overview: We are seeking a highly skilled and experienced Quality Assurance (QA) Manager to lead our QA team. The QA Manager will be responsible for overseeing all aspects of quality assurance processes and procedures within respective Operation Team. This role requires strong leadership abilities, excellent communication skills, and a deep understanding of quality management principles. The ideal candidate will have a proven track record of implementing and managing QA strategies to ensure the delivery of high-quality products or services. Roles and Responsibilities: Leadership and Team Management: 1. Lead, mentor, and motivate the QA team to achieve specific departmen...

About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.valgenesis.com/about About the Role: Responsibilities Overall change and review responsibility for Quality Management Processes in line with the standard requirements of ISO 9001:2015 and ISO: 27001:2013. Knowledge of Risk-Based Approach to Compli...

Responsibilities: * Ensure project quality through site inspections & supervision * Prepare tenders with focus on quality control * Manage tender process from start to finish Provident fund

Creating and maintaining SOPs (Standard Operating Procedures), quality assurance checklists, and other documentation to ensure consistent quality, Conduct Audits, Analyze Test Results,

Responsible to prepare and coordinate the network hospitals for Accreditation / Quality Certification like ISO 9001:2000, NABL, NABH, JCIA and Quality system implementation. Responsible to implement, monitor and manage the Continuous Quality Improvement (CQI) programs. To coordinate and monitor activities related to QA Office basic requirements. To monitor and update QA Department Records To prepare / amend / distribute Documents. To coordinate with identified Quality coordinators. To carry out the following for standards of ISO / NABL / NABH / JCIA / OTHERS etc. Gap List preparation Document and Records Preparation / Amendment / Distribution Training and follow up Implementation Internal Qu...

Title: Senior Manager-2/Manager-1 Business Unit: CQ IT Job Grade G9B/G10 Location : Vadodara Key Responsibilities At Sun Pharma, we commit to helping you “ Create your own sunshine ”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine? As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.” JOB DESCRIPTION – Ensure compliance of all GxP com...

About The Role Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Must have skills : SAP BusinessObjects Data Services Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will develop and configure software systems, either end-to-end or for specific stages of the product lifecycle. Your typical day will involve collaborating with v...

About The Role Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Must have skills : SAP Quality Management (QM) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with cross-funct...

About The Role Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : SAP Integrated Business Planning (IBP) Good to have skills : SAP MM Materials Management, SAP PP Production Planning & Control Discrete Industries Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Proces...