13294 Quality Management Jobs - Page 10

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of this role is to conduct audits to ensure quality compliance within the account. Do Conduct process quality audits as per plan Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines For agents identified in the bottom quartile of performance, conduct 3 audits/ agent/ week Prepare findings from the report and share it with the client and the account leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap...

Role Purpose Managing Consultants are expected to sell and manage the delivery of complex consulting propositions within their area of expertise, driving measurable value for clients. They will also be responsible for leading development of consulting solutions and providing support to practice growth and development. This role is engaged in developing strong client relationships and managing large engagements, accounts (single/multiple) or designing and leading large and complex consulting programs for customers. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations The Managing Consultant must achi...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

About The Role Job Purpose Wipro is currently look for an experienced Program Manager to join our ranks. The Program Manager will be responsible for the overall technical transformation implementation at the client end. Objectives of this role - Strategize, implement, and maintain program initiatives that adhere to organizational and client objectives. - Develop program assessment protocols for evaluation and improvement of Digital Transformation projects. - Maintain organizational standards of satisfaction, quality, and performance. - Oversee multiple project teams, ensuring program goals are reached. - Manage budget and funding channels for maximum productivity. ??? Roles and Responsibilit...

About The Role Job Purpose Wipro is currently look for an experienced Program Manager to join our ranks. The Program Manager will be responsible for the overall technical transformation implementation at the client end. Objectives of this role - Strategize, implement, and maintain program initiatives that adhere to organizational and client objectives. - Develop program assessment protocols for evaluation and improvement of Digital Transformation projects. - Maintain organizational standards of satisfaction, quality, and performance. - Oversee multiple project teams, ensuring program goals are reached. - Manage budget and funding channels for maximum productivity. ??? Roles and Responsibilit...

About The Role Description for the role b. In this role he will be responsible for testing Femtocell Solution in E2E 4G/5G Network . The testing areas comprises of doing E2E Network Integration, Functional regression, Call Processing & OAM feature testing, debugging of complex issues in the lab and field will also be part. Basic test planning, writing them, creating CRs and follow-ups. Reviews of feature requirements, Customer documentation and provide comments to them. c. The ideal candidate should possess a strong technical background and a good understanding of Femtocell ( Small Cells ) and 4G/5G technology. He should have worked in End-to-End test and verification in 5G area . Has a good...

Your work profile. As Senior Consultant in our SAP Team, you ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - SAP MM Professional should have: Roles & responsibilities Hands On experience on MM Configurations and implementation Must have very strong solution designing, configuration, integration with other SAP modules and third-party systems and testing Responsibilities include working with the client to design and implement new SAP systems. He will be also responsible for training users on new SAP solutions and working with other developers to ensure the smooth running of SAP systems. Collaborate with clients to i...

Job Summary: Responsible for managing Quality Control activities to ensure product quality, safety, and compliance with regulatory standards. Key Responsibilities: Oversee analysis of raw materials, in-process samples, and finished products. Ensure adherence to cGMP, GLP, and regulatory requirements. Review analytical data, COAs, and stability reports. Handle OOS, deviations, change controls, and CAPA. Manage analytical instrument calibration and validation. Support audits and regulatory inspections. Ensure proper documentation and data integrity. Lead and mentor QC team members. Qualifications & Skills: B.Pharm/M.Pharm/MSc with relevant experience. 10-12 years in pharma QC. Strong knowledge...

SUMMARY Specialist - Design (Jigs, Fixtures & Tooling) Ahmedabad, INDIA Position Code: 1204AS About the Role: We are looking for a Specialist - Design (Jigs, Fixtures & Tooling), who thrives in a high performance and fast paced technical environment. As a Specialist within the Design (Jigs, Fixtures & Tooling) team, you will be responsible for performing all critical tasks, ensuring that our customer receives a great product. What you'll deliver: Work to team plan & deliver your tasks on-time & within budget Evaluate your work progress to the plan and make required course corrections Detail part and assembly design, stress calculations & FEA to validate design considerations Optimise design ...

We are looking for a highly skilled Quality Assurance Specialist to join our team at OUTCARE MEDICAL DEVICES PVT LTD. The ideal candidate will have a strong background in quality assurance and a passion for delivering exceptional results. Roles and Responsibility Develop and implement comprehensive quality control processes to ensure compliance with industry standards. Conduct regular audits and inspections to identify areas for improvement and implement corrective actions. Collaborate with cross-functional teams to resolve quality-related issues and enhance overall product quality. Analyze data and trends to identify opportunities for process improvements and optimize quality control measur...

SUMMARY Specialist - Design (Jigs, Fixtures & Tooling) Ahmedabad, INDIA Position Code: 1204AS About the Role: We are looking for a Specialist - Design (Jigs, Fixtures & Tooling), who thrives in a high performance and fast paced technical environment. As a Specialist within the Design (Jigs, Fixtures & Tooling) team, you will be responsible for performing all critical tasks, ensuring that our customer receives a great product. What you'll deliver: Work to team plan & deliver your tasks on-time & within budget Evaluate your work progress to the plan and make required course corrections Detail part and assembly design, stress calculations & FEA to validate design considerations Optimise design ...

Your work profile. As a Manager in our SAP Team, you ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - SAP FICO Professional should have: SAP FICO (Financial Accounting and Controlling) Manager is responsible for leading and overseeing the implementation, configuration, and support of SAP FICO modules within an organization. They play a key role in ensuring that financial processes are aligned with business objectives and that the SAP system effectively supports financial reporting and control. Should have worked on Min 5-7 End to End Implementation Projects. Leading and managing SAP FICO implementation projects fro...

SAP CPI Professional should have: Roles & responsibilities Design, develop, and deploy end-to-end integrations using SAP CPI (Cloud Integration). Build iFlows using adapters such as OData, SOAP, IDoc, SFTP, REST, RFC, and HTTPS. Develop complex message mappings, value mappings, and content modifiers. Implement exception handling, retries, alerts, and monitoring mechanisms. Optimize integration performance, payload handling, and throughput. Support unit testing, integration testing, UAT, and production deployment. Perform root cause analysis for integration failures and production incidents. Strong hands-on experience with SAP CPI (Cloud Integration). Expertise in message mapping, Groovy scri...

SUMMARY Specialist - Design (Jigs, Fixtures & Tooling) Ahmedabad, INDIA Position Code: 1204AS About the Role: We are looking for a Specialist - Design (Jigs, Fixtures & Tooling), who thrives in a high performance and fast paced technical environment. As a Specialist within the Design (Jigs, Fixtures & Tooling) team, you will be responsible for performing all critical tasks, ensuring that our customer receives a great product. What you'll deliver: Work to team plan & deliver your tasks on-time & within budget Evaluate your work progress to the plan and make required course corrections Detail part and assembly design, stress calculations & FEA to validate design considerations Optimise design ...

We are looking for a highly skilled and experienced Specialist-EFRMS I4C Deputation to join our team at Ujjivan Small Finance Bank limited. The ideal candidate will have a strong background in banking and experience with EFRMS I4C deputation. Roles and Responsibility Manage and implement effective risk management strategies to minimize potential risks. Conduct thorough analysis of financial data to identify trends and areas for improvement. Develop and maintain relationships with key stakeholders, including customers and colleagues. Provide expert advice on financial products and services to clients. Collaborate with cross-functional teams to achieve business objectives. Identify and mitigat...