11 Quality Feedback Jobs

Job Description: As a Collection Manager for Two Wheeler portfolio, your role involves overseeing the Bkt Collection and Write-off recovery. You will be responsible for managing a team of Collection Associates/Officers and agencies to ensure timely collection efficiency. Your key responsibilities will include ensuring adequate manpower and agencies for portfolio coverage meeting CAPE norms, 100% Mobile App usage with quality feedback/trails updated, specific focus on Non-starters and visiting delinquent cases, coordination with Sales, Credit underwriting, and RIC team for portfolio quality management, recommending legal actions for critical cases, and ensuring no delay in deposition of money...

Role Overview: As a Senior Quality Controller (Apparels) at the Buying House in Ludhiana, your role will involve participating in factory level PP meetings, reviewing size set samples, receiving quality feedback from buyers, implementing corrective actions, planning and completing pilot runs, evaluating outcomes of garment after wash, and conducting line walks with factory production and quality managers/supervisors. Key Responsibilities: - Participate in factory level PP Meeting and record the discussions. - Review in detail the size set samples. - Receive Quality feedback of buyers on our TOP Samples/Shipment Samples and implement corrective actions at the factory. - Plan & Complete the PI...

As a member of the team responsible for developing, integrating, and testing the KYC6 product, your role will involve translating high-level requirements into actionable user stories, conducting manual testing, collaborating with developers, driving test execution, and continuously improving testing processes and methodologies. Key Responsibilities: - Exhibit consistent excellence in written and verbal communication - Translate high-level requirements into actionable user stories and testable features - Conduct manual testing to ensure the quality and functionality of software applications - Collaborate with developers to understand testing requirements and ensure comprehensive test coverage...

As an Installer at KONE India, you will be a crucial part of the team during an exciting growth phase. Your role will involve ensuring the safe, high-quality, and timely installation of equipment in accordance with KONE installation methods. Here is what you can expect in this role: - Manage customer relationships and oversee the installation environment - Communicate effectively with customers and builders for smooth operations To excel in this position, you should meet the following qualifications: - Hold an ITI or Diploma in Engineering (Electrical/Mechanical) or equivalent - Have a minimum of 2 years of experience in High Rise Elevator or Escalator Installation - Possess strong verbal an...

As a Collection Manager in the Auto Loan portfolio, your primary responsibilities will include overseeing the recovery of Bucket Collections and Loss on Sale. You will be leading a team of Collection Associates, ensuring sufficient manpower to meet portfolio coverage requirements as per CAPE norms. It will be your duty to guarantee 100% Mobile App usage among the team and maintain updated quality feedback and trails. A key focus will be on Non-starters and revenue collection, along with identifying asset deployment strategies and conducting meetings with delinquent customers. You will be responsible for initiating legal actions for critical cases and ensuring that asset repossession is carri...

You will be responsible for Bkt Collection and W-off recovery in the Consumer Durable portfolio. This includes managing a team of Collection Associates and agencies, ensuring adequate manpower agencies for portfolio coverage meeting CAPE norms, and ensuring that Mobile App usage is 100% with quality feedback/trails updated. Your specific focus will be on Non starters and visiting delinquent cases. You will also be required to coordinate with the Sales, Credit underwriting, and RIC team for portfolio quality management and recommend legal actions for critical cases. Ensuring no delay in the deposition of money is crucial. Your key responsibilities will include achieving collection efficiency ...

The job role involves being responsible for bucket collection and recovery on loss on sale in the commercial vehicle portfolio. You will be managing a team of collection associates, ensuring adequate manpower for portfolio coverage meeting CAPE norms, and maintaining 100% mobile app usage with quality feedback/trails updated. Your specific focus will be on nonstarters and revenue collection, identifying deployment of assets, and meeting with delinquent customers. Initiating legal actions for critical cases and ensuring repossession of assets is done in compliance with standard operating processes are also part of your responsibilities. You must ensure no delay in the deposition of money. Key...

You will be responsible for Bkt Collection and W-off recovery in the Consumer Durable portfolio. This includes managing a team of Collection Associates and agencies. It will be your duty to ensure adequate manpower agencies for portfolio coverage meeting CAPE norms. You will also need to ensure that Mobile App usage is at 100% and that quality feedback/trails are regularly updated. Your specific focus will be on Non starters and visiting delinquent cases. Co-ordination with the Sales, Credit underwriting, and RIC team for portfolio quality management is a key aspect of this role. Recommending legal actions for critical cases will also fall under your purview. It is imperative that there is n...

Key Responsibilities Manage basic process metrics such as throughput, FAP, CSAT scores, call quality, and product test scores Provide agent-level feedback on quality and product performance Report basic escalations to supervisors for timely resolution Conduct BQM, refreshers, calibrations, NHT, TNA, TNI, OJT, and mock calls as part of training initiatives Maintain clear documentation, training records, and escalation logs Demonstrate effective leadership, mentoring, and team-building capabilities Communicate effectively across all management levels Strategize and implement solutions for process and performance improvement Manage multiple schedules, priorities, and team needs efficiently Ensu...

Perform call audits and evaluate agent performance against defined quality parameters Provide constructive feedback to agents and conduct quality coaching sessions Track trends, identify training needs, and recommend process improvements Required Candidate profile Work with the operations training teams to improve customer satisfaction metrics Ensure compliance with internal and client-specific quality standards Prepare reports, dashboards Perks and benefits Perks and Benefits

Material order management, SYSTEMS EVALAUATION & ANALYSIS Feedback Engineer will be responsible for understanding and interpreting the components of elevator systems, understand the issue related to its performance and provide workable resolution to the end user. This position interfaces with other Engineering groups, Field Engineers, and Suppliers to provide world class customer support Location: Chennai Responsibilities:- Interpret engineering drawings and other technical documents Be able to identify correct elevator material that is required Follow up with suppliers, factories for material ordered and escalate appropriately Handle Feedbacks without delays Achieve and exceed set targets (...