Collection Manager - SF HDB Financial Services Ltd.

3.0 - 7.0 years

0 Lacs

jabalpur, madhya pradesh

On-site

You will be responsible for Bkt Collection and W-off recovery in the Consumer Durable portfolio. This includes managing a team of Collection Associates and agencies, ensuring adequate manpower agencies for portfolio coverage meeting CAPE norms, and ensuring that Mobile App usage is 100% with quality feedback/trails updated. Your specific focus will be on Non starters and visiting delinquent cases. You will also be required to coordinate with the Sales, Credit underwriting, and RIC team for portfolio quality management and recommend legal actions for critical cases. Ensuring no delay in the deposition of money is crucial. Your key responsibilities will include achieving collection efficiency in a timely manner to deliver targeted performance, effective cost management, and maintaining a healthy portfolio.,

Posted 2 weeks ago

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Collection Manager - TL HDB Financial Services Ltd.

3.0 - 7.0 years

0 Lacs

satna, madhya pradesh

On-site

The job role involves being responsible for bucket collection and recovery on loss on sale in the commercial vehicle portfolio. You will be managing a team of collection associates, ensuring adequate manpower for portfolio coverage meeting CAPE norms, and maintaining 100% mobile app usage with quality feedback/trails updated. Your specific focus will be on nonstarters and revenue collection, identifying deployment of assets, and meeting with delinquent customers. Initiating legal actions for critical cases and ensuring repossession of assets is done in compliance with standard operating processes are also part of your responsibilities. You must ensure no delay in the deposition of money. Key responsibilities include achieving collection efficiency in a timely manner to deliver targeted performance, effective cost management, and understanding and managing a healthy portfolio.,

Posted 2 weeks ago

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Collection Manager HDB Financial Services Ltd.

3.0 - 7.0 years

0 Lacs

jabalpur, madhya pradesh

On-site

You will be responsible for Bkt Collection and W-off recovery in the Consumer Durable portfolio. This includes managing a team of Collection Associates and agencies. It will be your duty to ensure adequate manpower agencies for portfolio coverage meeting CAPE norms. You will also need to ensure that Mobile App usage is at 100% and that quality feedback/trails are regularly updated. Your specific focus will be on Non starters and visiting delinquent cases. Co-ordination with the Sales, Credit underwriting, and RIC team for portfolio quality management is a key aspect of this role. Recommending legal actions for critical cases will also fall under your purview. It is imperative that there is no delay in the deposition of money. Your key responsibilities will include ensuring collection efficiency in a timely manner to deliver targeted performance. You will also be responsible for effective cost management and managing a healthy portfolio.,

Posted 2 weeks ago

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Process Trainer (Inbound/Outbound) 1point1

1.0 - 4.0 years

1 - 4 Lacs

Gurgaon, Haryana, India

On-site

Key Responsibilities Manage basic process metrics such as throughput, FAP, CSAT scores, call quality, and product test scores Provide agent-level feedback on quality and product performance Report basic escalations to supervisors for timely resolution Conduct BQM, refreshers, calibrations, NHT, TNA, TNI, OJT, and mock calls as part of training initiatives Maintain clear documentation, training records, and escalation logs Demonstrate effective leadership, mentoring, and team-building capabilities Communicate effectively across all management levels Strategize and implement solutions for process and performance improvement Manage multiple schedules, priorities, and team needs efficiently Ensure strong awareness of both process and product

Posted 1 month ago

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Urgent Hiring: Quality Analyst International Inbound Voice Bangalore White Horse Manpower Consultancy

4.0 - 9.0 years

6 - 6 Lacs

Bengaluru

Work from Office

Perform call audits and evaluate agent performance against defined quality parameters Provide constructive feedback to agents and conduct quality coaching sessions Track trends, identify training needs, and recommend process improvements Required Candidate profile Work with the operations training teams to improve customer satisfaction metrics Ensure compliance with internal and client-specific quality standards Prepare reports, dashboards Perks and benefits Perks and Benefits

Posted 2 months ago

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Process Associate / Analyst || Chennai HCLTech

1.0 - 4.0 years

3 - 4 Lacs

Chennai

Work from Office

Material order management, SYSTEMS EVALAUATION & ANALYSIS Feedback Engineer will be responsible for understanding and interpreting the components of elevator systems, understand the issue related to its performance and provide workable resolution to the end user. This position interfaces with other Engineering groups, Field Engineers, and Suppliers to provide world class customer support Location: Chennai Responsibilities:- Interpret engineering drawings and other technical documents Be able to identify correct elevator material that is required Follow up with suppliers, factories for material ordered and escalate appropriately Handle Feedbacks without delays Achieve and exceed set targets (Performance, Quality) Meet metrics for safety, sustainability, quality, delivery and cost as a general function of the role Possess the ability to closely follow instructions and pre-established procedures/SOP to perform the functions of the job required. QUALIFICATIONS Degrees, Certifications, Experience Mechatronics or B.Tech/ B.E - Mechanical/Electrical/ Electronics Candidates from Manufacturing background with an Elevator experience will be preferred 0 - 2 years of experience in Manufacturing space

Posted 2 months ago

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