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3.0 - 7.0 years

0 Lacs

kolkata, west bengal

On-site

Wipro Limited is a renowned technology services and consulting company dedicated to developing innovative solutions that cater to the most intricate digital transformation needs of clients. With a vast portfolio of consulting, design, engineering, and operational capabilities, Wipro enables clients to achieve their boldest ambitions and establish sustainable, future-ready businesses. With a global presence of over 230,000 employees and business partners spread across 65 countries, Wipro is committed to assisting customers, colleagues, and communities in thriving amidst evolving landscapes. The primary objective of the role is to act as a liaison between the customer and the Wipro delivery team, ensuring a clear understanding and analysis of customer requirements and effectively communicating these to the delivery teams to ensure accurate and suitable solutions for the customer. Responsibilities include: 1. **Customer Requirements Gathering and Engagement:** - Collaborate with client engagement partners to comprehend RFP/RFI requirements. - Detail scope documents, functional & non-functional requirements, and features to capture all customer needs. - Construct workflow charts and diagrams, write specifications based on research and analysis of customer requirements. - Engage with internal teams to design and provide timely responses to RFP/RFIs. - Understand and communicate the financial and operational impact of any changes. - Conduct regular interactions with customers to clarify and receive feedback on proposed solutions. - Empower customers through solution demonstrations and presentations. - Maintain customer relationships to enhance business integration and lead generation. - Implement ongoing reviews and feedback mechanisms to improve and deliver better value to customers. 2. **Engage with Delivery Team for Solution Delivery:** - Provide customer feedback and inputs to the delivery team. - Review test cases to ensure complete coverage of customer requirements. - Conduct root cause analysis before presenting solutions to customers. - Facilitate new change requests to meet customer needs. - Support QA team with testing and feedback. - Conduct Integration Testing and User Acceptance demos. - Analyze findings, design improvements, and ensure 100% utilization. - Stitch the proposed solution to the RFP/RFI before customer presentation. - Support Project Manager/Delivery Team in delivering solutions. - Define project milestones, drive successful execution, and ensure customer satisfaction. 3. **Build Domain Expertise and Contribute to Knowledge Repository:** - Collaborate with other BAs to share expertise and enhance domain knowledge. - Write whitepapers, research papers, and share insights with the consulting community. - Identify and create use cases for business enhancements. - Conduct market research for project development and customer satisfaction. Performance Parameters: - Customer Engagement and Delivery Management metrics. - Knowledge Management indicators. Join Wipro to be part of a team that thrives on reinvention and constant evolution. Realize your ambitions in a purpose-driven environment that encourages personal and professional growth. Applications from individuals with disabilities are encouraged to apply.,

Posted 2 weeks ago

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10.0 - 15.0 years

20 - 35 Lacs

Navi Mumbai

Work from Office

Hello, Greetings for the Day! We are having exciting opportunity for Design for Quality , Safety and Reliability leader at Navi Mumbai location. Interested candidates do share profiles on priyanka.ramteke@non.se.com Schneider Electric SE is a French multinational company that specializes in digital automation and energy management. Schneider Electric is a publicly traded Fortune Global 500 company, the company posted revenues of 34.2 billion. It addresses homes, buildings, data centre, infrastructure, and industries, by combining energy technologies, real-time automation, software, and services. Schneider Electric is the parent company of APC, Aveva, L&T E&A among so many. Lauritz Knudsen Electrical and Automation is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry. Position Title: DGM R&D (DFQSR) Work Location: Mahape, Navi Mumbai Experienc e: 12-15 years Qualificat ion: B.E/ B.Tech (Electrical) Key Responsibilities: Standardization of processes Digitization and automated process of customer complaint and service calls Strengthening Change management Field Failure return study and reliability establishment OSRC Pre-Review, Preparation as needed for i4g projects. OSM review and preparation for OSO and OSMAC Tracking DfQSR Implementation – Governance OSRC Review preparation and clearance - for all E&A projects Change Management - strengthening - eliminating need for change. Digitization and Data projects – Dashboards Interlinking V&V with Requirement mapping - Jama roll out. Digitizing severity and criticality mapping on components - SAP change Digitizing CTS/CTF mapping extract from drawing - Adopt implementation. Failure mode mapping in customer complaints - SAP change Change Impact Analysis - Digital products. Change Impact Analysis - All products - SAP workflow and checklist. EPDS vs SE OLM - mapping the Gate deliverables for synergy projects. Data Quality checks and deliverables Monthly insights review before circulation. End to end mapping for Product performance with Traceability. Deming documentation w.r.t Quality deliverables Technical Training and Onboarding sessions planning and roll-out. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate and we ‘embrace different’ as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices. You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Posted 2 months ago

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