Quality Control Analyst

The Byke Group of Hotels and Resorts is a leading hospitality group in India, offering a unique experience with a portfolio of 19 hotels and resorts across 9 states and 16 cities. Our Pure Vegetarian Hotels & Resorts combine tradition with modern amenities, ensuring exceptional business and leisure experiences with a touch of Indian culture and hospitality. Join Our MIS Team at The Byke Hospitality Limited! We are seeking a dynamic and enthusiastic individual to fill the role of Quality Control Assurance. As a pivotal member of our team, you will play a crucial role in ensuring the success of our workforce in a unique and innovative environment. We value dedication and offer rewarding career development opportunities in the Quality Control Assurance field. Responsibilities: - Act as the primary point of contact for Learning & Development (L&D) inquiries, collaborating with the HR team as necessary. - Review call recordings and generate daily call audit reports. - Support the learning and development process by extracting relevant reports to enhance team performance. Desired Profile: We are looking for candidates with: - Proficiency in creating and maintaining Excel spreadsheets. - Strong IT skills, including proficiency in MS Office. - Exceptional attention to detail. - Ability to adapt quickly to the evolving nature of the job. - Fluency in English is required, while proficiency in a second language (Marathi, Hindi, Gujarati & Tamil) is a plus. Qualifications: Bachelor's or Diploma in Hospitality (Hotel Management) or a related field. Freshers are encouraged to apply. If you are eager to kickstart a rewarding career journey and contribute to the success of our MIS Team, we welcome you to apply and be a part of shaping the future of The Byke Hospitality Limited! Job Type: Full-time Benefits: Food provided Shift: Day shift,