12 Quality Benchmarks Jobs

Primary Role: Lead and oversee the entire academic ecosystem, ensuring innovation, quality, and timely delivery of curriculum. Responsibilities : - Design and implement academic policies, frameworks, and quality benchmarks. - Supervise full-time and part-time faculty across Levels 14. - Conduct performance reviews and provide mentorship to faculty. - Align academic outcomes with institutional goals. - Coordinate with Technical Head to integrate academic requirements into digital platforms. - Monitor student learning outcomes and recommend interventions. - Represent academics in stakeholder/partner meetings. - Introduce new teaching methodologies and innovation practices. - Conduct regular fa...

Job Summary: The ideal candidate will have experience in outbound sales, financial products (especially SME/business/personal loans), and team management in a contact center environment. This role demands strong leadership, process adherence, and a sharp focus on sales conversion and customer experience. Key Responsibilities: Process Oversight: Supervise daily operations of the business loan sales process, ensuring adherence to SLAs and quality benchmarks. Team Management: Lead, coach, and develop a team of sales executives to meet and exceed sales targets. Sales Performance: Monitor individual and team KPIs including lead conversion, call quality, and productivity. Target Achievement: Drive...

We are seeking an experienced Finishing Supervisor / Engineer to oversee and manage all finishing activities across our real estate projects. The candidate will be responsible for ensuring high-quality execution, timely delivery, and strict adherence to specifications. Key Responsibilities: Supervise finishing works including painting, flooring, false ceiling, carpentry, joinery, aluminum/glass works, waterproofing, and interiors. Ensure work is carried out as per drawings, material approvals, and quality benchmarks. Coordinate with project managers, architects, consultants, contractors, and vendors for smooth execution. Monitor contractor performance and ensure adherence to project timeline...

Key Responsibilities: - Lead and oversee a large team of Tier 3 support agents to ensure productivity and compliance are maintained at high levels. - Define key performance indicators (KPIs), service level agreements (SLAs), and quality benchmarks to drive operational excellence. - Conduct regular team reviews, provide coaching, and conduct performance assessments to uphold superior service standards. Trust & Safety Compliance & Policy Enforcement: - Supervise the review and enforcement of E-commerce - Marketplace Store policies to ensure compliance standards are met. - Manage escalations and high-risk cases, collaborating with policy, legal, and product teams for resolutions. - Identify tre...

Strategic Clinical Leadership: Define clinical vision, medical policies, and protocols to ensure patient-centric outcomes and strengthen healthcare delivery. Technology Integration: Champion the adoption of cutting-edge technologies, digital platforms, and AI-enabled tools to revolutionize healthcare practices. Regulatory Compliance & Quality: Ensure adherence to healthcare regulations, compliance standards, and quality benchmarks across all operations. Research & Innovation: Drive clinical research collaborations, foster medical innovation, and bring novel therapies or new age content for HCPs. Stakeholder Collaboration: Partner with agencies, healthcare providers, and industry leaders to s...

Role Overview: As a Process Trainer at Fusion CX in Siliguri, your primary responsibility will be to conduct effective training sessions for customer support associates working with e-commerce accounts. You will be instrumental in preparing new hires, providing continuous support for learning, and reinforcing process updates to ensure a high level of service delivery and compliance. Your role will contribute to the overall excellence of the team. Key Responsibilities: - Delivering training sessions for new hires. - Conducting process-specific training and providing refresher courses for e-commerce campaigns. - Ensuring that all trainees meet quality benchmarks and performance expectations du...

Provide strategic leadership to ensure academic excellence, research, compliance, and innovation. Oversee operations, foster faculty development, build stakeholder relations, promote digitization, and drive industry collaboration and student success. Required Candidate profile 10 years of experience as a professor or equivalent in a reputed academic institution. Experience in managing autonomous institutions will be an added advantage

You are a direct-to-consumer (D2C) lifestyle brand with a vision to advocate the SAADAA way of living and provide better basics for everyone. Ranked among the top 1% Shopify stores in India, you have grown from a 100 sq. ft. garage to a 150+ member team in just 4 years by staying true to your mission of simplicity and quality. As a detail-oriented individual with a strong understanding of garment production workflows, you will be responsible for managing the full backend cycle at SAADAA. Your key responsibilities will include: - Taking ownership of the entire product lifecycle, with a focus on production planning and vendor coordination. - Creating detailed Tech Packs with specifications, me...

As an Intern at Housy Point, your day-to-day responsibilities will include: Accompanying the civil engineer during on-site inspections of residential units to gain practical exposure. Assisting in assessing various architectural and interior finishing work like flooring, painting, tiling, carpentry, electrical fittings, plumbing, and fixtures under close supervision. Observing and identifying any workmanship issues or deviations from construction drawings and quality standards to ensure high-quality outcomes. Documenting inspection findings by taking photographs and maintaining well-organized notes for future reference. Participating in team discussions to understand feedback processes and c...

As a Production Engineer, you will play a key role in managing and overseeing production processes at our facility in Bhosari. Your responsibilities will include ensuring compliance with safety protocols and quality standards, developing efficient production schedules, and collaborating with various teams to enhance production efficiency. Additionally, you will be tasked with identifying opportunities for process improvement, troubleshooting production issues, and providing technical support to production staff. You will need to have a Bachelor's degree in Mechanical Engineering or a related field and ideally possess 0-1 year of experience in a similar role within a production or manufacturi...

Provide strategic leadership to ensure academic excellence, research, compliance, and innovation. Oversee operations, foster faculty development, build stakeholder relations, promote digitization, and drive industry collaboration and student success. Required Candidate profile 10 years of experience as a professor or equivalent in a reputed academic institution. Experience in managing autonomous institutions will be an added advantage

As a Senior Recruitment Operations Manager, you will be responsible for overseeing recruitment operations, managing a team of recruiters, ensuring delivery excellence, client satisfaction, and operational efficiency. Your strategic role will involve optimizing recruitment processes, managing client accounts, and scaling business outcomes. You will lead end-to-end recruitment operations for both domestic and international clients, executing high-volume, lateral, and leadership hiring within specified TAT and cost metrics. It will be your responsibility to standardize recruitment workflows, establish KPIs, and define quality benchmarks to ensure consistency and efficiency. Managing a team of 1...