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15.0 - 22.0 years
15 - 30 Lacs
Thane, Maharashtra, India
On-site
We are actively seeking a highly experienced and strategic Quality Head to lead the QA/QC function for residential real estate projects on behalf of our client through Acme Services . This pivotal leadership role requires an individual with a proven track record in establishing and managing quality assurance and control across multiple sites. The ideal candidate will be responsible for building and auditing quality teams, resolving issues, ensuring stringent compliance, driving Quality Risk Management (QRM) and MIS, meticulously tracking quality metrics, evaluating vendors, approving materials, and overseeing all inspections to guarantee superior project delivery. Key Responsibilities QA/QC Leadership & Team Management : Lead the entire QA/QC function for residential real estate projects . This includes setting up the QA/QC team across various sites , providing leadership, guidance, and training to ensure high performance. Quality Audits & Issue Resolution : Conduct regular audits of quality processes and outputs across all project sites. Proactively resolve quality issues identified, implementing effective corrective and preventive actions. Compliance & Standards Adherence : Ensure strict compliance with all relevant quality standards, building codes, regulatory requirements, and internal policies throughout the project lifecycle. Quality Risk Management (QRM) & MIS : Drive Quality Risk Management (QRM) initiatives to identify, assess, and mitigate quality-related risks. Develop and maintain robust MIS (Management Information Systems) for comprehensive quality reporting and analysis. Performance Tracking & Vendor Management : Track quality metrics meticulously, analyze trends, and report on performance. Evaluate vendors based on quality parameters and approve materials for use in projects, ensuring they meet specified standards. Inspection Management : Oversee and manage all inspections , from raw materials to finished products and construction phases, ensuring adherence to quality benchmarks. Skills Extensive experience in leading QA/QC functions for residential real estate projects . Proven ability to set up QA/QC teams across sites . Expertise in conducting quality audits and resolving quality issues . Strong understanding of and ability to ensure compliance with industry standards and regulations. Proficiency in driving Quality Risk Management (QRM) and managing Quality MIS . Skilled in tracking quality metrics and analyzing performance. Experience in evaluating vendors and approving materials . Competence in handling and overseeing various types of inspections . Exceptional leadership, communication, and analytical skills. Qualifications Bachelor's degree in Civil Engineering, Construction Management, or a related field. Proven track record of success in a senior quality management role within the residential real estate or construction industry. Relevant quality certifications (e.g., ISO 9001 Lead Auditor) are a plus.
Posted 1 month ago
15.0 - 22.0 years
15 - 30 Lacs
Nashik, Maharashtra, India
On-site
We are actively seeking a highly experienced and strategic Quality Head to lead the QA/QC function for residential real estate projects on behalf of our client through Acme Services . This pivotal leadership role requires an individual with a proven track record in establishing and managing quality assurance and control across multiple sites. The ideal candidate will be responsible for building and auditing quality teams, resolving issues, ensuring stringent compliance, driving Quality Risk Management (QRM) and MIS, meticulously tracking quality metrics, evaluating vendors, approving materials, and overseeing all inspections to guarantee superior project delivery. Key Responsibilities QA/QC Leadership & Team Management : Lead the entire QA/QC function for residential real estate projects . This includes setting up the QA/QC team across various sites , providing leadership, guidance, and training to ensure high performance. Quality Audits & Issue Resolution : Conduct regular audits of quality processes and outputs across all project sites. Proactively resolve quality issues identified, implementing effective corrective and preventive actions. Compliance & Standards Adherence : Ensure strict compliance with all relevant quality standards, building codes, regulatory requirements, and internal policies throughout the project lifecycle. Quality Risk Management (QRM) & MIS : Drive Quality Risk Management (QRM) initiatives to identify, assess, and mitigate quality-related risks. Develop and maintain robust MIS (Management Information Systems) for comprehensive quality reporting and analysis. Performance Tracking & Vendor Management : Track quality metrics meticulously, analyze trends, and report on performance. Evaluate vendors based on quality parameters and approve materials for use in projects, ensuring they meet specified standards. Inspection Management : Oversee and manage all inspections , from raw materials to finished products and construction phases, ensuring adherence to quality benchmarks. Skills Extensive experience in leading QA/QC functions for residential real estate projects . Proven ability to set up QA/QC teams across sites . Expertise in conducting quality audits and resolving quality issues . Strong understanding of and ability to ensure compliance with industry standards and regulations. Proficiency in driving Quality Risk Management (QRM) and managing Quality MIS . Skilled in tracking quality metrics and analyzing performance. Experience in evaluating vendors and approving materials . Competence in handling and overseeing various types of inspections . Exceptional leadership, communication, and analytical skills. Qualifications Bachelor's degree in Civil Engineering, Construction Management, or a related field. Proven track record of success in a senior quality management role within the residential real estate or construction industry. Relevant quality certifications (e.g., ISO 9001 Lead Auditor) are a plus.
Posted 1 month ago
2.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
As a Mortgage Origination & Servicing Analyst/Sr Analyst/Team Lead, you will play a crucial role in ensuring the smooth processing of UK/US mortgage applications. Your responsibilities will include reviewing residential and buy-to-let mortgage applications, validating various documents such as income proofs, ID/address, credit reports, and Companies House records. Your keen eye for detail will be essential in ensuring compliance with UK mortgage regulations, AML, and fraud checks. Handling high volumes of applications within specified SLAs and KPIs will be a key part of your daily tasks. Collaboration with onshore teams for complex cases or escalations will also be necessary. Utilizing tools like Quest, Lender Hub, and KAMA will aid you in your day-to-day activities. Supporting origination, servicing, and quality audits from end-to-end will further contribute to the efficiency of the mortgage processing workflow. To excel in this role, you are expected to have at least 2-10 years of experience in Mortgage Origination/Servicing in the UK or US market. Quality check experience is a mandatory requirement, while exposure to Lean/Six Sigma methodologies is preferred. Strong English communication skills, both written and verbal, are essential. A typing speed of 45+ words per minute is desired. Deep knowledge of AML, CDD, and Risk Checks will be beneficial in performing your duties effectively. Being proactive, detail-oriented, and flexible with shifts are qualities that will help you succeed in this position. If you possess the required skills and experience, we encourage you to apply by sending your CV to the provided email address or by directly messaging the recruiter. Immediate joiners or candidates with short notice periods are preferred. Join us in our mission to not just close houses but also close deals successfully.,
Posted 1 month ago
2.0 - 3.0 years
4 - 5 Lacs
Nagpur
Work from Office
We are looking for a skilled and experienced Process Trainer to train and support teams handling backend operations for US Healthcare. The ideal candidate will have strong knowledge of healthcare processes and systems Required Candidate profile Conduct new hire training and refresher sessions across US Healthcare domains (RCM, Insurance, Claims, Billing, AR, etc.). Develop and update SOPs, process documents, training modules, and assessments
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
kolhapur, maharashtra
On-site
The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback. You will be responsible for developing standardized production, quality, and customer-service standards. Additionally, you will need to identify potential risks before they become a problem, focusing on root cause analysis and preventive action. Your role will involve performing internal and external quality audits and compiling detailed reports of findings. You will also play a key part in building a strong team through coaching, mentoring, specific training, and performance evaluations. To be successful in this position, you should have a Bachelor's degree or equivalent experience in Engineering, along with at least 5 years of relevant work experience. You should be highly organized with excellent attention to detail.,
Posted 2 months ago
12.0 - 18.0 years
0 Lacs
punjab
On-site
You are a seasoned General Manager specializing in Construction & Civil, responsible for overseeing end-to-end construction operations for a reputed real estate company in Mohali. Your role involves managing project execution, civil engineering, and construction management to ensure timely and budget-friendly delivery of residential/commercial projects. Your key responsibilities include supervising daily site operations to meet quality standards, leading project planning and resource allocation, coordinating with various stakeholders for smooth execution, monitoring construction progress, and ensuring compliance with legal and safety regulations. You will also be involved in approving construction plans, managing costs and procurement, conducting site inspections, and presenting progress reports to senior management. To excel in this role, you should hold a Bachelor's Degree in Civil Engineering (Masters preferred) with 12-18 years of experience in real estate construction. You must possess strong technical knowledge of construction techniques, project management, and structural design, along with hands-on experience in managing multiple construction sites concurrently. Excellent leadership, communication, and decision-making skills are essential, alongside proficiency in MS Project, AutoCAD, and other project management tools. Knowledge of local building codes, by-laws, and environmental regulations is also required. This is a full-time, permanent position based in Mohali, Punjab. Your extensive experience of 10 years in construction is preferred for this role, and your physical presence at the work location is mandatory to drive operational excellence and process improvements effectively.,
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As a QA/QC Engineer at SPECTRON Engineers Private Limited in Mumbai, you will be responsible for developing and implementing QA/QC procedures for both on-site and off-site project execution. Your key responsibilities will include conducting inspections and quality control of electrical, instrumentation, and mechanical works, reviewing WPS, PQR, ITPs, method statements, and third-party test reports, performing material inspection, calibration of instruments, and equipment verification. You will also be coordinating with clients, third-party inspectors, and internal teams for quality audits, ensuring compliance with applicable standards such as IS, API, ISO, and ASTM, as well as project specifications. Additionally, maintaining quality records, site checklists, and NCRs, reporting deviations, proposing corrective actions, and ensuring project quality deliverables will be part of your role. To qualify for this position, you should have a B.E./B.Tech in Mechanical/Electrical/Instrumentation Engineering with a minimum of 5 years of relevant experience in QA/QC roles, preferably in Oil & Gas or EPC projects. You are expected to have a working knowledge of relevant codes, standards, and quality systems, familiarity with QMS documentation, ISO audits, and site safety practices, as well as excellent communication and reporting skills. If you meet the required skills and qualifications, you can apply directly or share your CV at hrd@spectron.in. For more information about SPECTRON Engineers Private Limited, visit www.spectron.in.,
Posted 2 months ago
8.0 - 12.0 years
0 Lacs
noida, uttar pradesh
On-site
As an experienced and detail-oriented Electrical Project Manager at Innovatiview India, you will be responsible for leading the planning and execution of electrical infrastructure for examination centers across various locations. Your expertise in electrical project planning, BOQ preparation, scheduling, vendor coordination, and stakeholder management will be crucial in ensuring safe, reliable, and timely electrical setup in line with project standards and regulatory norms. Your key responsibilities will include leading end-to-end management of electrical setup for examination center projects, preparing and validating detailed Bills of Quantities (BOQ), developing and maintaining project schedules, coordinating with internal teams, vendors, contractors, and clients, conducting site surveys and technical assessments, ensuring safety standards and compliance with regulations, supervising installations, resolving project-related issues, and providing regular project updates to internal leadership and client teams. To excel in this role, you should have a Bachelor's Degree/Diploma in Electrical Engineering or a related discipline with 8-12 years of experience in managing electrical infrastructure projects, preferably in the examination, education, or facility management domain. Strong knowledge of electrical design, load calculation, safety norms, and regulatory compliance is essential. Experience with BOQ creation, project costing, vendor negotiations, and quality audits will be beneficial. Excellent leadership, coordination, and communication skills are required for effective stakeholder management. You should also be able to manage multiple projects simultaneously across different geographies and be willing to travel extensively for project site visits and execution. Your role will be critical in ensuring the successful implementation of electrical infrastructure projects for examination centers.,
Posted 2 months ago
6.0 - 10.0 years
0 Lacs
maharashtra
On-site
Build Con is seeking a highly experienced and meticulous Head of Quality Control to lead the quality assurance and control operations at our Ready Mix Concrete (RMC) plant in Dombivli. This role is pivotal in ensuring that all concrete produced meets the highest standards of quality, adhering to IS codes, client requirements, and statutory regulations. Key Responsibilities: Lead and manage the entire Quality Control (QC) function of the RMC plant. Develop, implement, and monitor concrete mix designs in line with IS standards and project specifications. Oversee routine testing of raw materials (aggregates, cement, admixtures, water) and finished concrete to ensure consistency and compliance. Review and approve daily batch reports, cube test results, and all related quality documentation. Identify, analyze, and resolve quality-related issues efficiently to prevent operational disruptions. Ensure the calibration, maintenance, and proper functioning of all laboratory equipment and testing instruments. Maintain comprehensive records of test reports, mix designs, and quality audits. Collaborate with site engineers, clients, and project teams to address concrete performance and quality concerns. Implement corrective and preventive actions for any identified non-conformities. Supervise, guide, and develop the QC team, promoting a strong culture of quality awareness and continuous improvement. Ensure compliance with safety, environmental, and regulatory guidelines in all QC operations. Candidate Profile: Degree or Diploma in Civil Engineering / Materials Engineering. Minimum 7 years of experience in Quality Control operations, preferably in RMC plants or concrete batching facilities. In-depth knowledge of relevant IS codes and concrete material testing procedures. Proficient in concrete mix design, laboratory management, and quality control systems. Strong leadership, problem-solving, and decision-making abilities. Ability to manage teams effectively and work under tight project deadlines. Familiarity with batching software and reporting tools is an added advantage. Candidates based in or willing to relocate to Dombivli, Thane are preferred. Job Type: Full-time Benefits: Provident Fund Schedule: Day shift Night shift Work Location: In person,
Posted 2 months ago
0.0 - 4.0 years
0 Lacs
maharashtra
On-site
As a Quality Control Tester, you will be responsible for designing and implementing testing plans to monitor products for quality and consistency. You will conduct quality improvement research, recommend new procedures, and analyze data to identify areas for enhancement. Your role will involve ensuring quality control by removing or discarding products that do not meet specifications. Regular audits and inspections will be conducted by you to guarantee compliance with quality standards. Additionally, you will maintain records of audit reports, customer-related records, and quality documentation. This is a Full-time job opportunity suitable for Freshers. The benefits include Provident Fund. The work schedule is during the Day shift. A Diploma is preferred as an educational qualification. The work location is in person.,
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a Quality Control Manager, you will be responsible for understanding customer and stakeholder requirements in order to develop effective quality control processes. You will devise specifications for products and processes, set raw material requirements for suppliers, and monitor their compliance. Additionally, you will conduct an assessment of the company's production processes and develop in-house quality policies to ensure compliance with both local and global production standards. Collaboration with quality personnel will be essential for the implementation of systems, procedures, and standards of operation. You will also be responsible for conducting quality audits to ensure adherence to quality policies, as well as training quality assurance personnel to build a strong work unit. Establishing procedures for sampling, recording, and reporting data will be a key part of your role. This is a full-time position that requires a minimum of 5 years of experience in quality control, preferably in the glass manufacturing industry. The work location is in person. If you have the required experience and expertise in quality control processes, we encourage you to apply for this exciting opportunity.,
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
As a seasoned professional in the insurance industry, you will take on the role of leading and guiding a team of Operations professionals specializing in life insurance new business underwriting. Your primary objective will be to ensure timely and accurate resolution of service requests from Advisors/clients, in accordance with defined Service Levels and operating procedures. You will serve as the point-person and operational expert, collaborating with Business counterparts, senior Leaders, and team members to effectively manage and resolve process level issues on a daily basis. Your key responsibilities will include: Team Leadership & People Management: Lead, mentor, and develop a team of at least 20 resources within the new business and underwriting department. You will be responsible for ensuring high levels of performance, engagement, and productivity among team members. Additionally, you will review and approve insurance applications within assigned authority levels, ensuring adherence to underwriting practices in line with company guidelines, local regulations, and market conditions. New Business Development: Oversee the onboarding and processing of new business associates, processors, analysts, and process leads. Your focus will be on handling applications efficiently and accurately, with a strong emphasis on customer satisfaction and regulatory compliance. Risk Assessment: Collaborate closely with the stateside new business and underwriting team to assess and analyze potential risks in insurance applications. Your expertise will provide guidance on complex or high-value cases, ensuring thorough risk assessment. Compliance and Quality Assurance: Ensure strict adherence to regulatory requirements, internal policies, and quality standards specific to the GCC market within all underwriting and new business processes. Stakeholder Management: Engage with stakeholders across departments to streamline the new business process and support business growth objectives effectively. Performance Metrics: Monitor and report on key performance indicators (KPIs) related to new business activities, providing regular updates to senior management. You will also review team members" performance, document progress checks, conduct annual reviews, and make recommendations for merit increases and promotions. Market and Competitor Analysis: Stay informed about market trends and competitor activities within the GCC insurance market. Adjust strategies as needed to remain competitive in the industry. To qualify for this role, you should possess the following qualifications: - Bachelor's degree in finance, Business Administration, Insurance, or a related field. - 5+ years of relevant experience in insurance new business/underwriting roles, preferably within the GCC market. - Minimum 2-3 years of people leadership experience. - Proven leadership experience in managing and developing teams. - Strong understanding of insurance new business, underwriting principles, insurance regulations, and risk management. - Excellent communication and interpersonal skills to engage effectively with internal and external stakeholders. - Proficiency in underwriting software and tools, with strong analytical skills. - Knowledge of the GCC insurance market and its regulatory environment is highly desirable. - Experience in process transition and set up, training and development, as well as quality control and audits for insurance new business & underwriting functions. Preferred qualifications include certifications such as LOMA- ALMI, FLMI, AALU, FALU, III, MBA, and experience in US healthcare, particularly in Life and disability Insurance new business and underwriting functions. Additionally, familiarity with Life and Disability insurance industry product knowledge and underwriting risk selection basics will be advantageous. About Our Company: Ameriprise India LLP has been a trusted provider of client-based financial solutions for 125 years, helping clients plan and achieve their financial objectives. As a part of our team, you will contribute to our focus areas including Asset Management and Advice, Retirement Planning, and Insurance Protection. Join us in an inclusive and collaborative culture that values your contributions and offers opportunities for personal and professional growth. This is a full-time position with working hours scheduled from 8:00 PM to 4:30 AM. If you are a driven professional with a passion for the insurance industry and a dedication to delivering excellent service, Ameriprise India LLP offers you the platform to excel in your career and make a difference in the community. Join us and be a part of a strong ethical company that cares about its employees" growth and success.,
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be working as a full-time Quality Specialist in Chennai at M AND S AGENCIES. Your primary responsibilities will include conducting quality control, quality auditing, and quality assurance tasks. It is essential to possess strong analytical skills with attention to detail, along with prior experience in quality control and quality assurance. You should be capable of performing quality audits effectively and have excellent communication skills to excel in this role.,
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
Position: General Manager Organization: The Hosteller url: www.thehosteller.com Understanding of the hospitality/hotel industry, various functions in the sector, human resource (both white & blue collar) requirements, vendor management, guest relations, housekeeping, R&M, etc. Understanding the company's vision, business expansion plans, operational standards, etc. Understanding the nuances of managing a hotel under a network and optimizing its operations with a birds-eye view Understanding of hotel launches, setups, day-to-day operations, staff fulfilment, etc. Knowledge of various departments including front desk, housekeeping, F&B, and experiences Knowledge of task-based SOPs/TATs, vendor negotiations/management, etc. Performing various quality audits about infrastructure, services, staff, operations, etc. to ensure high service quality standards on a timely basis Handle complaints, settle disputes, and resolving grievances and conflicts, or otherwise negotiate with others Interacts with customers to obtain feedback on the quality of products, service levels, and overall satisfaction Ensuring cost-effectiveness as per company standards in operating the hotel/hostel to maximize operational margins Motivating, mentoring, and aligning co-staff as per company-defined procedures and policies Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc., and ensuring a cordial relationship. Coordinating with other departments within the company to help resolve issues. Job Type: Full-time Benefits: Health insurance Schedule: Day shift Performance bonus Work Location: In person Expected Start Date: 18/06/2024,
Posted 2 months ago
5.0 - 7.0 years
7 - 9 Lacs
Phaltan
Work from Office
The Site Quality Leader is responsible for driving quality excellence at our new India Engine Business manufacturing facility in Phaltan. This role manages plant-level quality operations, ensures compliance with global standards, and supports key initiatives aligned with Cummins Operating System (COS). The leader fosters a culture of continuous improvement, builds and develops a high-performing quality team, and champions customer satisfaction through robust quality planning, problem-solving, and digital transformation. Key Responsibilities Lead and manage the development, implementation, and maintenance of the plant quality system. Establish and maintain quality assurance methods, expectations, and processes for the site. Align quality objectives with plant operational goals and the Cummins Operating System. Drive execution of the sites Annual Operating Plan in alignment with quality goals. Ensure product quality and enforce work stoppage protocols when defects affecting the product are identified. Prioritize and organize site-level quality projects; manage resources effectively. Monitor and guide continuous improvement efforts (e.g., RFT, Cost of Poor Quality, Product Quality Council). Conduct quality audits and assessments; lead post-event reviews to capture learnings. Oversee compliance with APQP, PPAP, IATF, and customer-specific quality standards. Manage Value Package Introduction (VPI) quality planning activities. Utilize Lean Manufacturing, 7-step problem solving, and Intelligent Quality Tools and Methods (IQTM). Lead Six Sigma initiatives and track certification progress. Manage and develop the Quality Engineers, Calibration, and Metrology team. Leverage advanced technologies and Quality 4.0 tools to enhance product and process quality. Identify and drive greenhouse emission reduction opportunities in product and process. Act as a change agent and strategic partner to align quality with evolving business needs. External Qualifications and Competencies Skills and Experience Experience: 5-7 years of relevant experience in Manufacturing, Engineering, or Program Management within automotive or similarly regulated industries. Minimum 3 years of managerial experience is preferred. Hands-on experience with engine critical components (Cylinder Block, Cylinder Heads, Camshaft, etc.) and castings. Strong machining knowledge and supplier development capabilities. Technical Competencies: Advanced Product Quality Planning (APQP), PPAP, FMEA, SPC, and Process Audits Cummins Operating System (COS) and Total Quality Management (TQM) practices Strong command of statistical tools, problem-solving methodologies, and Lean principles Quality Systems Management and compliance with IATF standards Quality 4.0: digital twin, simulation, adaptive intelligence, cloud-native software, connected systems Leadership & Behavioral Competencies: Customer Focus Quality Influence & Project Resource Management Quality Leadership and Continuous Improvement Mindset Talent Development and Team Management Ability to Attract Top Talent and Build Diverse Teams Strategic Thinking with Execution Excellence Values Differences and Fosters Inclusion Additional Responsibilities Unique to this Position Required Qualifications Bachelor's Degree in Engineering or a related technical or scientific field is required. Demonstrated capability in managing quality functions in a manufacturing environment. This position may require licensing for compliance with export control or sanctions regulations.
Posted 2 months ago
10.0 - 14.0 years
30 - 35 Lacs
Chandigarh
Work from Office
We are looking for a dedicated and experienced Assistant Manager US Customer Support to lead and support our customer service operations focused on our US clientele. The ideal candidate should have a background in handling international customers, strong problem-solving skills, and experience in leading a team to deliver an exceptional customer experience. Key Responsibilities: Supervise day-to-day operations of the US customer support team. Ensure timely and effective resolution of customer inquiries via email, chat, and phone. Act as the point of escalation for critical or complex customer issues. Monitor team performance through KPIs and service metrics (AHT, CSAT, FCR, etc.). Coordinate with cross-functional teams (product, tech, QA, sales) to resolve customer queries and enhance satisfaction. Conduct regular team training, quality audits, and performance reviews. Ensure documentation, SOPs, and helpdesk resources are up to date. Provide daily/weekly/monthly reports on team performance and customer feedback. Collaborate with US-based stakeholders and internal leadership for strategic initiatives. Required Skills & Qualifications: Bachelors degree in any discipline (preferred: Business Administration, IT, or related field). 4-6 years of total experience, with at least 12 years in a supervisory/lead role in international (US) customer support. Excellent written and verbal English communication skills. Strong problem-solving ability and customer-first mindset. Hands-on experience with CRM/helpdesk tools (e.g., Zendesk, Freshdesk, Jira, Salesforce). Ability to manage and mentor a team effectively. Comfortable working night shifts aligned with US time zones. Nice to Have: Experience in FinTech, SaaS, or enterprise software domain. Knowledge of escalation management, SLAs, and workflow automation. Exposure to tools like Confluence, Google Suite, MS Office.
Posted 2 months ago
9.0 - 18.0 years
9 - 17 Lacs
Bengaluru, Karnataka, India
On-site
Key Responsibilities Control attrition by resolving employee issues through a transparent and supportive approach Assist new hires in adjusting to the work environment and performance expectations Track potential attrition cases and intervene to retain employees Participate in warning systems and use EWS (Early Warning System), open houses, and retention tools effectively Drive quality control through daily audits and feedback by TLs/QAs, focusing on new and underperforming agents Utilize agent tenure and banding data for quality monitoring and targeted improvement Handle client escalations, maintain and track escalation closure using tracker sheets Manage day-to-day staffing to ensure low shrinkage and adherence to roster shifts through daily commitment checks Lead performance management efforts, set targets using goal sheets, and provide regular feedback Conduct daily briefings and reviews to communicate updates and maintain team alignment with targets and product knowledge
Posted 2 months ago
1.0 - 6.0 years
1 - 6 Lacs
Indore, Madhya Pradesh, India
On-site
Key Responsibilities Minimum 6 months of experience as a Quality Analyst in inbound BPO Willingness to work in rotational shifts Identify training or coaching needs of team members and communicate them to the Manager Provide effective feedback and coaching to improve performance Arrange and conduct calibration sessions with partner sites Identify opportunity areas for improvement in processes Should be proficient in Excel reporting, building charts, graphs, pivot tables, and VLOOKUP
Posted 2 months ago
10.0 - 15.0 years
10 - 15 Lacs
Bengaluru, Karnataka, India
On-site
1.Responsible for Supplier & Product Development of Wind Farm Site WTG Lifting and Assembly tools which works on Mechanical, Hydraulic and Electrical Assistance for efforts reduction of Operators 2.Manage Supplier Quality across Life Cycle Management and Issue Resolution timely 3.Handle Global/Regional Suppliers and Handle Defect/Issue using Quality Tools 8D/CAPA Approach and claim cost based on Envision process. 4.Work in Product Development Quality Engineering Team to identify the potential risk and workout risk mitigation plan and actions for Implementation. 5.Introduce and Qualify the Best Fit New Suppliers according to Envision Quality requirements for India and International Business 6.Manage suppliers design or engineering change to meet Envision s requirements. 7.Perform regular Product, Process, System Audit at supplier side according to yearly plan and during the New Supplier Introduction 8.Work as the supplier process specialist to optimize and standardize supplier processes to ensure Stable and Consistent Quality. Job Requirement with Education & Experience: 1.Bachelor's degree in mechanical engineering 2.10-12 years experience with Supplier Quality and Development, Supplier Continuous Improvement or Quality Assurance. 3.Preference of 2-5years Wind Sector experience especially WTG Big Aggregates Lifting and Assembly of Nacelle, Hub, Blade and Tower and or Equivalent Heavy Industries 4.Expertise and Mater in Core Quality Tools like APQP, PPAP, SPC, MSA, FMEA, Control Plan, 8D, CAPA, NC and NC Claim etc. 5.Experience in working with International, MNC Company Environment and Teams on Supplier Quality Management is added advantage 6.Result orientation with strong Driving Force. 7.Attitude to learn and adopt and work new skill and new challenges. 8.Multi-culture work approach in environment like Asia and Europe preferred
Posted 2 months ago
7.0 - 12.0 years
7 - 12 Lacs
Thoothukudi, Tamil Nadu, India
On-site
Key Responsibilities: Responsible for Supplier Quality Control of Blade Manufacturing and Blades Final inspection aligned QAP, ITP, Customer requirements Identify and resolve Blades field failures causes and action to overcome during Manufacturing Understanding Rotor Blade flaw detection and repair process pre molding, molding, demolding to final product finishing Blades Site or field QC and inspection support experience will add advantages Blade RM understanding and related inspection also will be an advantage Wind Rotor Blade Manufacturing in-process and Finish Blade Quality Inspection and Product, Process Audit experience is added advantage Work at Blade Manufacturing Site, Factory as Resident Quality Management and Supervise to ensure from R2P Quality Control (Raw material to final Product) Manage Blade QC to meet Envision's requirements Participate Product, Process, System Audit at supplier side according to yearly plan and during the New Supplier Introduction Report daily and weekly basis the Work Progress and Main Defects, Issues to Line Supervisor and Category DQE Lead Job Requirement with Education & Experience: Diploma or Degree in Polymer or Chemical Engineering or Mechanical Engineering Industry work experience in Wind Blade manufacturing is preferred 57 years experience with Supplier Quality and Development, Supplier Continuous Improvement or Quality Assurance with 1 to 2-year Wind Sector experience of handling above components especially Blade, GFRP and Internal parts preferred Expertise and Subject Matter Knowledge on Blade IQC, IPQ, FGQ Defects is MUST QC support in NDT Testing work experience will add an advantage Result orientation with a strong self-drive mindset Attitude to learn and adopt and work new skills and new challenges Multi-culture work approach in environment like Asia and Europe preferred
Posted 2 months ago
2.0 - 5.0 years
3 - 4 Lacs
Navi Mumbai, Ahmedabad, Bengaluru
Work from Office
Incharge of operations during his/her shift. Supervise all departments. Attend to customer complaints. Wastage Control Measures. Grievance handling & solving issues. Ensure the Training Certification of team members. Process Indicators: Ensuring all the documentation related to the restaurant is done on time Ensuring the Quality Audits done on day to day basis. Implementation of SOPs. Efficient utilization of the manpower by means of effective charting out of the duty roster. Integrity, cost controls and Waste Management. Ensuring 90% score in the Management Visit Report
Posted 2 months ago
4.0 - 9.0 years
2 - 11 Lacs
Vadodara, Gujarat, India
On-site
Support factory teams to fully comply with the process parameters. Work with production and QA teams to clarify the issues and ensure that right process is followed in the factory. Work with QA teams to enhance check points and control mechanism as necessary to avoid any deviation. Lead/support RCA process, with deeper analysis of the issue in case of NCRs or quality issues. Work with GPG experts to roll out latest developments in the process. Also, feedback to experts the suggestions from factory for improvement in the process. Actively participate in process FMEAs Input to operations teams for EOC related with manufacturing capability. Lead/ support continuous improvement projects related with productivity as well quality improvement. Reduction in Test Failures & COPQ, improving the overall Q&O performance and customer satisfaction. Support quality teams for process audits and control Support supplier process audit and vendor development Support in capex project execution Training of workmen and new engineers and supporting with relevant training material
Posted 2 months ago
3.0 - 8.0 years
3 - 8 Lacs
Gurgaon, Haryana, India
On-site
Key Responsibilities: Supporting Unit service delivery, monitoring, and observing customer interactions across the touchpoints. Assisting if required, frontline employees in smoothly engaging with customers. Leading and managing the internal service quality audits. Co-designing the Operational improvement plans and facilitating their implementation. Working with each Unit to close audit-related gaps. Contribute to Service Excellence Training Modules/content creation, conduct coaching and workshops to ensure classroom training implementation. Accountable for the customer experience at Units.
Posted 2 months ago
2.0 - 6.0 years
4 - 8 Lacs
Guwahati, Ahmedabad, Jaipur
Work from Office
Incharge of operations during his/her shift. Supervise all departments. Attend to customer complaints. Wastage Control Measures. Grievance handling & solving issues. Ensure the Training Certification of team members. Process Indicators: Ensuring all the documentation related to the caf is done on time (Sales Reports/ Caf Registers). Ensuring the Quality Audits done on day to day basis. Implementation of SOPs. Efficient utilization of the manpower by means of effective charting out of the duty roster. Integrity, cost controls and Waste Management. Ensuring 90% score in the Management Visit Report Must have PAN, AADHAR Experienced candidates must have prior work experience certificates
Posted 2 months ago
8.0 - 13.0 years
32 - 47 Lacs
Bengaluru
Work from Office
Ensure correct application of Oil & Gas Engg Stanards, manage deviations, conduct training, provide compliance guidance, interface with SMEs, gather feedback, and drive continuous improvement in technical standards across engineering projects. Required Candidate profile Experienced engineer with 8–12 yrs in oil & gas or EPC, strong in CES, API/ASME codes, risk assessment, MOC, and compliance. Skilled in stakeholder coordination, audits, etc
Posted 2 months ago
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