Posted:3 months ago|
Platform:
Work from Office
Full Time
Transaction audits of emails, calls, cases , queries, chat recordings, media shell Preparing Daily Audit reports/defect reports Providing feedback to team on issues /defects raised during the audits Root Cause Analysis of any issues reported internally /externally Will be auditing recordings and media shell based on Quality checklists and client requirements for specific projects Creation of Quality documents and checklists and upkeep of systems Support in Floor management/hosting sessions in some projects, cross projects Cross project support on activity or case audits Process improvement initiatives like lean , process improvements
Niit Managed Training Services
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Education Technology / Corporate Training
5000+ Employees
9 Jobs
Key People
0.2 - 0.3 Lacs P.A.
Noida, Uttar Pradesh
0.2 - 0.3 Lacs P.A.
Experience: Not specified
0.15 - 0.15 Lacs P.A.
New Delhi, Gurugram, Delhi / NCR
2.0 - 3.5 Lacs P.A.
Ahmedabad
6.90195 - 6.90195 Lacs P.A.
Ahmedabad, Gujarat
6.90194 - 0.00092 Lacs P.A.
Coimbatore, Tamil Nadu, India
Experience: Not specified
Salary: Not disclosed
Chennai
3.0 - 7.0 Lacs P.A.
Chennai
Experience: Not specified
2.47608 - 3.05998 Lacs P.A.
Sector 48, Gurgaon/Gurugram
0.2 - 0.3 Lacs P.A.