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1.0 - 6.0 years

11 - 12 Lacs

Pune

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Creates, executes and maintains tests according to test scripts and test plans. Is required to test either front end or back end software components (or both) and apply industry best practice. Reviews system requirements and business processes; codes, tests, and debugs software solutions. Reports issues found back to development and/or project management teams and/or implementation teams. May be required to develop and maintain testing tools to be used by the broader team. May also specialize in Quality Assurance, Quality Control and/or Process Improvement. Conducts a range of quality control tests and analyses under direct supervision to ensure that software meets or exceeds specified standards, development specifications or client requirements. Under direct supervision creates test data files with valid and invalid records to test program logic and verify system flow. Is learning to collaborate with internal or external team members to plan different forms of applicable test phases and is coached to ensure that applicable test phases are successfully completed and documented and there is a plan for problem resolution. When specializing in QA, administers and maintains the quality of products and processes, including standard procedures and quality audits/review. Education Required: Bachelor in Computer Science, Information Systems or related discipline, or equivalent work experience. Experience Required: At least 1 year Special Qualifications:

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12.0 - 18.0 years

20 - 35 Lacs

Navi Mumbai

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For AD, about 12 -16 years of overall experience with at least 5-7 years experience `in QA space; at least 2 years as Sr manager Quality in RCM space (AR, E2E, Pre Auth) Skills and Competencies: a. Strong RCM domain knowledge b. Strong quality function knowledge c. Reporting, good in MS Excel d. Excellent communication e. Experience in client interaction f. Strong in people management g. Inclination towards automation h. Exposure to analytics

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12.0 - 18.0 years

20 - 35 Lacs

Navi Mumbai

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For AD, about 12 -16 years of overall experience with at least 5-7 years experience `in QA space; at least 2 years as Sr manager Quality in RCM space (AR, E2E, Pre Auth) Skills and Competencies: a. Strong RCM domain knowledge b. Strong quality function knowledge c. Reporting, good in MS Excel d. Excellent communication e. Experience in client interaction f. Strong in people management g. Inclination towards automation h. Exposure to analytics

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2.0 - 7.0 years

4 - 9 Lacs

Bengaluru

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Claims Analyst The job profile for this position is Claims Analyst, which is a Band 2 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. YOUR JOB As an SME you will support the supervisor and team manager in your relevant process. Key to the role will be building/maintaining an in-depth knowledge of (part of) the process to continuously improve the processes and share that knowledge to deliver a high quality customer centric service offering. Your role includes: - Being responsible for managing a portfolio of key clients: you engage with clients to build relationships and you educate, i.e. communicating directly via email and telephone, or processing claims within the agreed service levels (based on the process you belong to) - Building and maintaining a solid in depth knowledge in (part of) your process - Being an expert user of any of the used tools within the team and/or any of the partner set-ups in place - Being the organizational ambassador for your knowledge area within your own team and across the wider organization. You are the go to person in case of questions on your area of expertise. - In that role, being able to represent the Process / Organisation in (enterprise wide) projects, stakeholder meetings, or act as a relationship manager towards some of our (internal/external) strategic partners or act as a trainer. - Option to take over SPOC role for particular clients/accounts if required - Being proactive in identifying improvement/enhancement opportunities and be active in seeking and sharing ideas for innovation in business processes. - Striving to provide excellent service to our members and clients - Playing an active role in a culture of continuous improvement - Taking ownership of any escalated cases and providing updates to the Supervisor on any issues - Taking ownership of solving any issues (if applicable) in your area of expertise - Proactively addressing and/or escalating any risks - Developing/maintaining proactive/effective business relationships, both internally and externally to ensure a seamless delivery of service. Specific for Claims SME s: - Support the financial verification of the team, including approval of manual payments - Support of quality audits (financial verification + extra verification) with a clear focus on the financial and procedural accuracy company KPI s. You document your findings, share them with the supervisor and you discuss corrective actions on individual and team level with the Supervisor. - Responsible to provide training on specific topics where you act as a subject matter expert, be it a process or a client, including the lead of the training organisation and coordination. - Support the on boarding and training phase of newbies, or colleagues taking up new accounts, including their performance reporting. YOUR PROFILE/SKILLS Strong performance track record International mind-set, with holistic and able to work remotely with peers across locations 2 years of Cigna experience Good communication skills, and knowledge of Window tools, e.g. Excel, PowerPoint, Windows A growth mind set with a positive attitude towards change and the ability to play an active role in implementing change initiatives within your own process Action-orientated problem-solving attitude Able to seek out best practice in order to effectively deal with diverse, complex and highly sensitive issues Accountability - assume ownership for achieving personal results and collective team goals

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2.0 - 3.0 years

1 - 2 Lacs

Mathura

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Looking for a Quality Executive to join our team at our Galvanized Iron (GIplant. The ideal candidate will be responsible for ensuring the quality of our products throughout the production process from raw material inspection to final product testing

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8.0 - 13.0 years

12 - 13 Lacs

Chennai

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Leading BPO in Chennai Hiring for Quality & Manager Domestic Banking Process Must be a Manager Quality or tenured Deputy Manager On papers in a BPO in Domestic Banking process Over All Experience 8+ Years CTC UPTO 13LPA based on Last CTC & experience 6 Days Working Looking for LOCAL CANDIDATES Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Role & responsibilities Act as a primary POC between the QA teams, OPS & clients. • Recommended responsibilities include but are not limited to the following: • Lead, manage, motivate, and mentor a team of Quality Analysts • Drive consistency to ensure the strong quality performance and alignment across all programs • Deliver process as well as agent level insights to continuously improve and deliver outstanding customer experience across the program • Work alongside Ops and hiring team to provide on-boarding, coaching, remediation, training and development for QAs and QA Leads • Implement and drive the QA process and structure • Identify possible issues and trends and give actionable insights while communicating them to relevant stakeholders • Implement initiatives and projects to counteract any possible trends, drive business KPIs • Aggregate audit findings and analyses gaps in processes, identifying innovative ways to solve problems upstream, help improve customer experience and drive higher efficiency • Analyses quality and performance trends to provide recommendations for program improvement • Responsible for the delivery of vendor quality metrics at management reviews Key skills & knowledge: Excellent communication & interpersonal skills Excellent MS Office skills (presentation & excel) Should have good knowledge of FMEA identification and mitigation of vulnerabilities Excellent knowledge of Quality & Analytical tools Should be well versed with Qualitative concepts Should have worked on process improvement projects driving Customer Experience, Process Improvements & Profitability Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

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8.0 - 13.0 years

12 - 13 Lacs

Visakhapatnam

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Leading BPO in VIZAG Hiring for Quality Manager Domestic Process Must be a Manager Quality or tenured Deputy Manager On papers in a BPO in Domestic process Experience in Domestic Process is Mandatory Over All Experience 8+ Years CTC UPTO 13LPA based on Last CTC & experience 6 Days Working Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Role & responsibilities Act as a primary POC between the QA teams, OPS & clients. • Recommended responsibilities include but are not limited to the following: • Lead, manage, motivate, and mentor a team of Quality Analysts • Drive consistency to ensure the strong quality performance and alignment across all programs • Deliver process as well as agent level insights to continuously improve and deliver outstanding customer experience across the program • Work alongside Ops and hiring team to provide on-boarding, coaching, remediation, training and development for QAs and QA Leads • Implement and drive the QA process and structure • Identify possible issues and trends and give actionable insights while communicating them to relevant stakeholders • Implement initiatives and projects to counteract any possible trends, drive business KPIs • Aggregate audit findings and analyses gaps in processes, identifying innovative ways to solve problems upstream, help improve customer experience and drive higher efficiency • Analyses quality and performance trends to provide recommendations for program improvement • Responsible for the delivery of vendor quality metrics at management reviews Key skills & knowledge: Excellent communication & interpersonal skills Excellent MS Office skills (presentation & excel) Should have good knowledge of FMEA identification and mitigation of vulnerabilities Excellent knowledge of Quality & Analytical tools Should be well versed with Qualitative concepts Should have worked on process improvement projects driving Customer Experience, Process Improvements & Profitability Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

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3.0 - 5.0 years

3 - 6 Lacs

Kochi

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Develop and Maintain the Quality Manual, procedure, Work Instructions and formats/records that ensures compliance with polices with its intended function and also the quality of the services conforms to the established .

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10.0 - 15.0 years

12 - 13 Lacs

Chennai

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Role & responsibilities Collaborate with senior management to optimize QMS processes and drive continuous improvement initiatives. Develop, implement, and maintain all documentation related to the QMS including manuals, policies, procedures, and flowcharts. Manage QA/QC team operations, including recruitment, training, performance evaluation, and disciplinary actions. Review project specifications to ensure full compliance with client, regulatory, and international requirements. Ensure effective implementation of project-specific quality plans and secure client approvals. Coordinate with Third Party Inspection (TPI) agencies and certification bodies for audits and renewals. Lead internal and external audits and ensure findings are recorded, reported, and corrective actions tracked. Monitor subcontractor performance to ensure adherence to quality requirements. Drive root cause analysis, corrective and preventive action (CAPA), and follow-up to prevent recurrence of non-conformances. Track quality objectives, KPIs, and report regularly to management. Participate in risk assessments and mitigation planning. Conduct regular cross-functional quality review meetings and action planning sessions. Support overall quality culture within the organization. Job Requirements: Bachelors Degree in Mechanical Engineering. Minimum 10 years of relevant experience in QA/QC, preferably within oil & gas modular fabrication or manufacturing. Proven experience in handling Saudi Aramco, ADNOC , or similar project frameworks. In-depth understanding of QA/QC processes during pre-commissioning, fabrication, and delivery stages. Must be available and willing to travel across GCC countries as required. Technical Competencies: ISO 9001:2015 QMS Lead Auditor certification (IRCA or equivalent). Strong knowledge of ISO 9001, ISO 14001, ISO 45001, and other relevant QHSE standards. Proficient with international codes and standards (API, ASME, AWS, ASNT, CSWIP, etc.). Expertise in root cause analysis, problem-solving tools, and CAPA methodology. Ability to read and interpret engineering drawings, diagrams, and technical documents. Proficiency in Microsoft Office (Word, Excel, Outlook), AutoCAD, and QA/QC-related software. Key Skills: Strong leadership and team management abilities Effective verbal and written communication skills Decision-making and analytical thinking High attention to detail and organizational skills

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4.0 - 8.0 years

6 - 10 Lacs

Mumbai

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The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you The Role: Understand the global outsourcing policy and framework and support the Global Outsourcing Team in ensuring the business comply with this and supporting in annual refresh of policy and process. To join regular calls and meetings with the Global Outsourcing Team to shadow and learn the business and operating model from an outsourcing perspective. Support the regulated businesses across Apex with maintenance of the Nexus Assurance Navigator system. Take responsibility and ownership of Nexus Navigator and validation and integrity of data within. Work with various technology stakeholders across the business to ensure there is accurate and seamless data feeds and support with development of reporting in and out of the platform. At as project manager for any system, data or reporting projects and initiatives Support the regulated businesses across Apex with Outsourcing tasks within the platform Perform analytics on data outputs Create reports from excel outputs and support with development of dashboards to present data Support the India Outsourcing Lead, GSC and local businesses with maintenance of the Nexus Assurance Navigator system and to support with preparation of reports. Support the India Outsourcing Lead and Local MGT with amending, preparing and reviewing outsourcing spreadsheets Support the India Outsourcing Lead and Local MGT with signing of all outsourcing documents and uploading into the system Support with Nexus Assurance on-going development and system enhancement projects. Act as super user on Nexus, providing support globally and over time supporting with delivering training and guidance on the system Support with various outsourcing projects with internal stakeholders. Maintaining outsourcing registers in excel and on systems. Preparing and presenting quarterly and ad-hoc reporting packs. Assisting in audits including internal audits and risk assessments and reviews from an outsourcing perspective. Maintaining and updating trackers internally and ensuring data integrity and confidentiality of internal information. Be a member of the Global Outsourcing working group and take part in joining each of the initiatives/project teams that this group are tasked with. Preparation of annual due diligence reports Quality assurance and control The Skills: Strong communication and drafting skills including drafting of presentations and reports and supporting in writing policies and procedures Ability to learn and grasp new compliance/risk/regulatory concepts and understanding these across multiple global jurisdictions within the business. Strong work ethic. Adapting and flexible approach towards learning new systems and operational procedures. Ability to work under pressure and tight timelines, excellent time management and multi-tasking skills. Strong interpersonal, verbal and non-verbal communication skills. Team Player with excellent collaborative, analytical, problem solving and organisational skills. Result oriented, detail oriented, team player with ability to work effectively with minimum supervision, in a fast paced, complex and dynamic environment. Very strong MS Office skills (including MS Excel Outlook, MS Word, MS PowerPoint) DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

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20.0 - 30.0 years

30 - 40 Lacs

Dharuhera

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In-Process Quality, SQA, Customer Quality, Lab & Metrology, knowledge of PPAP, APQP, FMEA, MSA, SPC, Gear Manufacturing, Machining, Heat Treatment, Grinding Assembly, QMS Audit , IATF 16949:2016, ISO9001, ISO14001, ISO4500, TQM, Six Sigma, Kaizen Required Candidate profile Strategic Thinking Decision Making, Leadership People Development, Problem Solving & Root Cause Analysis, Customer Orientation, Change Management, Cross-functional Collaboration, handling OEM Customer

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2.0 - 6.0 years

3 - 5 Lacs

Lucknow

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Job description As a Quality Executive, you will see the quality operations ensuring compliance with the statutory requirements and liaising with external and internal teams related to Quality Management Systems (egcertification and accreditation bodies) Your role includes coordinating with all departmental heads for quality indicators and internal feedback, and auditing departments/functions based on our policies and procedures Responsibilities Receive and analyze quality indicators, trends, and reports from every department. Receive reports of patient feedback from customer care. Receive incident reports and assist in formulating action plans. Identifying training needs and creating awareness about quality assurance initiatives. Provide support and feedback to departments for developing their departmental QA programs. Organize and conduct internal audits with the internal audit team.

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1.0 - 3.0 years

2 - 4 Lacs

Medak

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Printing of GMP documents i.e. SOPs (ENSUR) other related documents. Handling of ENSUR system for SOP generation, issuance, and retrieval from concern departments. ATRs, STPs, Stability Protocols and other documents Photocopying, Stamping, Numbering, and Issuance and retrieval from concern departments. Hard Books & Losse Formats Issuance SOPs STPs obsolete documents destruction and filing of the master copy. ENSUR trouble shooting and to ensure the timely completion of SOP generation from the system. Supporting during Audits for fast retrieval of documents. Handling of reserve samples Review of Executed BMRs and ECRs. Issue of Product labels for dispatch related activity. Observe unsafe acts and conditions and take corrective & preventive actions immediately. Report any incident / accident / near miss / illness to the superiors. Identify unsafe conditions and unsafe acts and report to superiors. Issuance of archival documents. Issuance of Executed BMRs, BPRs. And any other job as may be assigned to you from time to time. Also responsible for the work of his senior in the absence of senior. Qualifications B.Sc/B. Pharmacy/M.Sc

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3.0 - 6.0 years

2 - 6 Lacs

Hyderabad

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Preparation and Review of the SOP’s, STP’s, COA’S, Specifications and formats Preparation and review of all Protocols, BMR, BPR and reports Handling of Vendor Qualification and IQ, OQ, PQ Handling of the Quality Management System and Internal Audits

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4.0 - 9.0 years

5 - 9 Lacs

Chennai

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Walk-in Drive for Quality Analyst & Quality Team Lead- 3rd June 25 Timings: 11:00AM- 12:00PM Shift: Night Shift(US Shift) Work Location: Sholinganallur_Chennai JOB SUMMARY This position is responsible for the daily quality review of transactions and calls from voice staff in support of healthcare operations, overseeing quality assurance and improvement. Additionally, the position entails identifying, recommending, and implementing quality improvement programs and practices aimed at enhancing process improvement, customer experience and ensuring high-performing operation. It will be an individual contributor. KEY WORDS Quality Analyst, Good Communication, Customer feedback response handling, Agent feedback and coaching, RCA, CAPA, Quality Tools, RCM, US Healthcare. ESSENTIAL RESPONSIBILITIES : Achieve daily QA targets Review and assess transactions, including calls Provide fair, concise, and objective feedback Report findings to agents and leads for training and improvement Collaborate on quality processes and scoring techniques Timely report quality monitoring for agents Raise and resolve QA concerns promptly Coach and provide feedback to monitored personnel and supervisors Identify quality improvement opportunities using business tools Calibrate scores objectively Ensure consistency across sites and teams focusing on customer experience and performance Analyze quality data to identify root causes and recommend improvements Prepare monthly and ad hoc QA reports timely Work with leads and training team to address areas for improvement from QA results. SKILLS AND COMPETENCIES Provides regular coaching and feedback to agents Motivates employees for better results Strong communication and listening skills Capable of coaching for performance improvement Knowledgeable about the US Healthcare industry Understands healthcare provider business policies and practices Advanced interpersonal, presentation, and communication skills Effective problem-solving, decision-making, and innovative thinking Proficient in Microsoft Office. FORMAL EDUCATION AND EXPERIENCE Graduation in any stream Experience in denial management and calling. 1-2 years of experience as full time quality analyst in US Healthcare

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0.0 - 2.0 years

1 - 2 Lacs

Coimbatore

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Responsibilities: * Conduct quality audits and inspections * Ensure compliance with industry standards * Develop and implement quality plans and Production Plans. * Analyze product data for improvement opportunities Food allowance Employee state insurance Annual bonus Provident fund

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1.0 - 4.0 years

1 - 4 Lacs

Kheda, Ahmedabad

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Role & responsibilities Review of Incoming & in-process product inspection. Approve or reject product with respect to quality standards and inspection Select output samples and check them using appropriate methods Maintaining and improving departmental operational performance, to meet the requirements of regulatory authorities, company Standard Operating Procedures with respect to quality, service, lead time and cost. Responsible for Quality Compliance as per Quality Plan. Reports quality problems or findings to Sr. Engineer & QC Incharge and follows up to ensure that corrective action has/will take place. Responsible for release of Product for next stage after ensuring that all activities have been carried out as per quality Plan Acting as the main point of contact on all Quality matters internally. Responsible for Control of Measuring and Monitoring Devices. To look after the quality of the products and to ensure that only the accepted material will go to next process. Sending rejection material with proper NC report to QC In charge. Processing NC product for rework as per quality criteria and taking corrective action. Follow and maintain Company standards of Quality in accordance with quality policy. Fill route card and process product for next stage Coordinate with Sr. Engineer & QC In charge for any failure or discrepancies in product To check, approve documents related to quality department. Can reject if product is not as per sample piece or Drawings and technical specification. Can reject if product is damaged or not processed properly If product is not as per documentation than can send for rework Preferred candidate profile Good communication, Technical Knowledge of Medical Device. Background or prior experience in MedTech/Orthopaedic domain is a plus. 0-5 yrs experience, B.E Mechanical/Diploma in Mechanical. Perks and benefits Bus Facility is available from Vatva,Narol to Kheda Plant Canteen Facility is available Interested candidate call on 7984420926 on hrd@miraclus.com

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17.0 - 19.0 years

12 - 13 Lacs

Gurugram, Manesar

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Handle all quality activities: internal processes, customer complaints, quality analysis, audits (ISO 9001:2015, ISO 14001, OHSAS 18001), PPM monitoring, QC tools, rejection/rework analysis, Strong NPD knowledge, and continuous improvement. Required Candidate profile Exp in quality sys, ISO,QC tools.Confident in implementing processes and handling customer issue. Electrical background pref.Strong communicator with skills in leading teams and continuous improvement

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2.0 - 4.0 years

2 - 5 Lacs

Chennai

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Diploma in Instrumentation with 3 years of Exp in customer complaint handling & service activities Understand the various ISO standards requirements Updating of customer complaint tracker Field service and resolving complaints Call 7397778272

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1.0 - 5.0 years

1 - 5 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

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Roles & Responsibilities Need to ensure Quality Control are in place in Warehouse Need to ensure QMS is implemented Need to ensure the incoming and outgoing Quality of the product at warehouse Need to ensure all the MIS related to Quality and QMS are maintained Need to ensure Safety practices are followed at the site and regular audit onthe same is getting carried out at the warehouse Technical Skills Time Management Skills Primary Responsibilities: Quality Control, QMS implementation, MIS for QMS, Quality Audit at warehouse

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3.0 - 6.0 years

5 - 9 Lacs

Chennai

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HCLTech Walk-in Drive for Quality Analyst- 14th of June 25 Timings: 11:00AM- 2:00PM Venue: 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119. JOB SUMMARY This position is responsible for the daily quality review of transactions and calls from voice staff in support of healthcare operations, overseeing quality assurance and improvement. Additionally, the position entails identifying, recommending, and implementing quality improvement programs and practices aimed at enhancing process improvement, customer experience and ensuring high-performing operation. It will be an individual contributor. KEY WORDS Quality Analyst, Good Communication, Customer feedback response handling, Agent feedback and coaching, RCA, CAPA, Quality Tools, RCM, US Healthcare. ESSENTIAL RESPONSIBILITIES : Achieve daily QA targets Review and assess transactions, including calls Provide fair, concise, and objective feedback Report findings to agents and leads for training and improvement Collaborate on quality processes and scoring techniques Timely report quality monitoring for agents Raise and resolve QA concerns promptly Coach and provide feedback to monitored personnel and supervisors Identify quality improvement opportunities using business tools Calibrate scores objectively Ensure consistency across sites and teams focusing on customer experience and performance Analyze quality data to identify root causes and recommend improvements Prepare monthly and ad hoc QA reports timely Work with leads and training team to address areas for improvement from QA results. SKILLS AND COMPETENCIES Provides regular coaching and feedback to agents Motivates employees for better results Strong communication and listening skills Capable of coaching for performance improvement Knowledgeable about the US Healthcare industry Understands healthcare provider business policies and practices Advanced interpersonal, presentation, and communication skills Effective problem-solving, decision-making, and innovative thinking Proficient in Microsoft Office. FORMAL EDUCATION AND EXPERIENCE Graduation in any stream Experience in denial management and calling. 1-2 years of experience as full time quality analyst in US Healthcare

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2.0 - 7.0 years

1 - 3 Lacs

Noida, Greater Noida

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The IT Infrastructure Ticket Quality Analyst is responsible for monitoring, evaluating, and improving the quality of IT support tickets logged and resolved by the service desk and infrastructure teams. Immediate Joiners .

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1.0 - 3.0 years

1 - 4 Lacs

Mumbai

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Skill required: Marketing Operations - Creative Design Designation: Quality Auditing Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.The QA Specialist be a part of the team responsible for auditing website for various markets that deliver of marketing services to our client regarding the campaign and content management processes. Auditing campaigns and online content for the websiteCompleting audits as per clients requirements and agreed timelinesEnsure quality and timely completion of auditsEnsure clear feedback on errors Flag risks to quality to the leads and reporting of audit resultsExperience in content/campaign management systems like SDL Tridion, AEM,ACM,SFMC etcKnowledge/basic experience in HTML coding and CSS What are we looking for Strong Interpersonal and communication skills including ability to interact with senior members in the project board.Ability to work independently with minimal supervision as a self-starter and chase down people/teams to achieve closure when required.Ability to take end-to-end ownership of audits by collaborating across teams and individuals.An organized and planned approach to work with the ability to move things swiftly despite several dependencies. Appreciation of the need for documentation.Identify operational risks and issues related to current process and indicate to operationsBe flexible to work in shift hours ensuring complete overlap with markets and stakeholdersHelp in overall teams work-load by managing own deliverables and help team when required Roles and Responsibilities: Audit requests for all types of work using standard checklistsTracking audit resultsCompleting audits based on targets and timelinesAdhere to the audit framework when conducting auditsIdentify common defects and devise measures and actions for improvementReporting audit results, feedback and progress on improvements at frequency defined by managementCoach individuals to improve their output qualityMaintain checklists versions and communicate updates to the team Qualification Any Graduation

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3.0 - 5.0 years

1 - 5 Lacs

Mumbai

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Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for Ability to work well in a teamAdaptable and flexibleCommitment to qualityWritten and verbal communicationAgility for quick learningNA Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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3.0 - 8.0 years

5 - 14 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Quality Analyst – Compliance | 3–5 yrs in debt collection compliance. Strong in International Debt Collection process. Lead audits, review processes, manage complaints, train teams & assess risks. Bachelor’s degree a must. Location: Thane.

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Exploring Quality Audit Jobs in India

The quality audit job market in India is thriving, with a growing demand for professionals who can ensure the quality standards of products and services. Quality audit roles are crucial in various industries such as manufacturing, healthcare, IT, and more. Job seekers looking to pursue a career in quality audit have abundant opportunities in India.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Pune
  4. Chennai
  5. Delhi

These cities are known for their industrial presence and offer numerous job openings for quality audit professionals.

Average Salary Range

The average salary range for quality audit professionals in India varies based on experience levels: - Entry-level: INR 3-5 lakhs per annum - Mid-level: INR 6-10 lakhs per annum - Experienced: INR 12-20 lakhs per annum

Salaries may vary based on the industry, location, and company size.

Career Path

A typical career path in quality audit may include progression from: - Quality Auditor - Senior Quality Auditor - Quality Assurance Manager - Quality Assurance Director

Advancing in this field often requires gaining certifications, acquiring in-depth knowledge of quality standards, and demonstrating strong leadership skills.

Related Skills

In addition to quality audit expertise, professionals in this field are often expected to have skills such as: - Root Cause Analysis - Statistical Process Control - Six Sigma - ISO Standards Knowledge - Auditing Techniques

Interview Questions

  • What is the difference between quality assurance and quality control? (basic)
  • How do you ensure compliance with ISO standards in an audit process? (medium)
  • Can you explain the importance of root cause analysis in quality auditing? (medium)
  • How do you handle conflicts with team members during an audit? (medium)
  • What metrics do you consider while evaluating the effectiveness of a quality management system? (medium)
  • Describe a challenging audit you conducted and how you resolved issues that arose. (advanced)
  • How do you stay updated on industry trends and changes in quality standards? (basic)
  • What are the key components of a quality audit checklist? (basic)
  • How do you prioritize tasks when conducting multiple audits simultaneously? (medium)
  • Share an experience where you identified a major quality issue and implemented corrective actions. (advanced)
  • How do you communicate audit findings to stakeholders effectively? (basic)
  • What software tools do you use for quality auditing and why? (basic)
  • Describe a situation where you had to make a quick decision during an audit. How did you handle it? (medium)
  • What steps do you take to ensure confidentiality and data security during audits? (basic)
  • How do you handle non-compliance issues discovered during an audit? (medium)
  • Share your experience in conducting supplier audits. What criteria do you consider? (medium)
  • How do you ensure continuous improvement in quality processes within an organization? (medium)
  • What are the challenges you face when auditing a complex supply chain network? (advanced)
  • How do you maintain objectivity and independence as an auditor? (basic)
  • Describe your experience in leading a team of auditors for a large-scale audit project. (advanced)
  • How do you handle resistance to change when implementing quality improvements based on audit findings? (medium)
  • What are the key elements of an effective internal audit program? (basic)
  • How do you ensure that audit recommendations are implemented by the organization? (medium)
  • What strategies do you use to keep audit processes efficient and effective? (medium)

Closing Remark

As you prepare for quality audit job opportunities in India, remember to showcase your expertise, experience, and passion for maintaining high-quality standards. Stay updated on industry trends, continuously improve your skills, and approach interviews with confidence. Best of luck in your job search!

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