876 Quality Audit Jobs - Page 35

Having Minimum 2 to 5 years of Quality Analyst in BPO. Experience in Call barging & auditing in BPO. Must have good communication in English,Hindi and analytical skills. Track Associate performance. Required Candidate profile 1.Communication Skills 2.Must be from BPO 3.Customer Service 4.Problem-Solving 5.Technical Proficiency 6.Adaptability Perks and benefits Performance Linked Incentive

Must be a local candidate from Tirupur.Strong knowledge of knits and kids apparel production, including quality control processes.Conduct various quality audits, including: PPM (Pre-Production Meeting).Inline inspections.Mid-production audits Required Candidate profile Final inspections as per AQL (Acceptable Quality Level) system and buyer requirements. Strong computer skills for documentation, reporting, and communication.Good communication skills to coordinate

Roles and Responsibilities: Responsible for ensuring quality Standards for EMS Manufacturing- Surface mount, Through hole and Product assembly Representing customer for quality requirements (including international clients) In depth Knowledge in all the manufacturing processes of electronic industry. Monitoring of process performance through process audits, product audits, internal audits as part of Quality management systems, ISO 9001, IATF 16949, AS9100. Knowledge in 14001, 45001, 27001 preferred. Monitoring of daily line rejection and ensuring control of rejection through suggested actions. Best Practice implementation of similar industry. Monitoring and handling of customer complaints. Preparing and monitoring of corrective & preventive action for customers. Responsible for customer audits and timely closure of the action plans Ensuring Process non-conformances are raised and actions taken timely to mitigate them. Evaluating NPI projects with CFT Team, make time plan for production launch w.r.t Quality. Cross functional interaction to meet the requirements through CFT as and when required Hands-on working in the PFMEA and Control plan. Knowledge in SPC, MSA, MSL, IPC 610, Poka Yoke, Kaizen, six sigma, PPAP Knowledge in regulatory compliance RoHS, REACH, conflict minerals and IMDS Participate in supplier qualification, on boarding, supplier audits. Skills Required Good communication skill, ability to take initiative, creativity. Quick learner, hardworking, commitment dedication Taking challenge under any circumstances & willing to work in pressure. Good knowledge in sap quality management About Company: Avalon Technologies Private Limited (ATPL), Chennai is part of US based Sienna group. The Sienna group is in the business of Electronic Manufacturing Services (EMS) and the group has strategically chosen to focus on a vertically integrated product proposition in EMS space & holds a unique position in EMS landscape in India / US. The group has design and manufacturing facilities in USA as well as in India (Chennai & Bangalore) and focuses on high-mix, complex, mission critical, integrated solutions with high engineering content. The group operates in B2B space catering to multiple large industries such as Power, Railways, Aerospace, Communication, Automotive, and Medical which is spread across sectors. The group today is a preferred supplier to worlds leading companies, viz., Alpha, Kyosan, Alstom, Robert Bosch, Continental, Tesla, Cummins etc. in the ESM and in aerospace business. The Sienna group is a USD 100 MM revenue (FY 2018-19) enterprise while ATPL along with other Indian group companies (ATS and Sienna ECAD) contributes to ~ INR 500 Cr of the annual turnover to Sienna group. The group has a well-rounded professional team across USA & India with employee strength of 2000+ (in US & India). The group has an excellent track record of 20+ years with a thorough list of customers predominantly in US and growing list in India.

Job Title: Quality Analyst Location: Bangalore Working Days: 6 Days a Week ( Sunday week off ) Must Know anyone (1) of these regional language : 1.Hindi 2. Marathi 3.Gujarati 4.Kannada 5.Tamil 6.Malayalam 7.Telugu 8.Bengali Salary: As per the candidates last drawn salary and experience Roles and Responsibilities Conduct quality analysis to identify areas of improvement in call center operations. Perform root cause analysis on customer complaints and feedback to resolve issues promptly. Develop and implement quality improvement initiatives using tools like Pareto charts, Fishbone diagrams, and Control Charts. Collaborate with team members to ensure adherence to quality standards during call monitoring sessions. Provide training and coaching to agents on quality processes and procedures. Desired Candidate Profile 2-7 years of experience in BPO/Call Center industry with a focus on Quality Analysis or related field. Strong understanding of QC tools such as Call Audit, Call Calibration, Feedback, Pareto Analysis, Root Cause Analysis (RCA), Six Sigma Quality Methodologies. Excellent communication skills for effective collaboration with cross-functional teams. Interested candidates are welcomed to apply by sharing your CV at rozy.rozy1@teleperformancedibs.com

Long Description • Define productivity metrics and align operating definitions with QC teams. • Simplify and digitize data for reporting QC productivity metrics. • Publish monthly QC productivity metrics reports for all labs. • Identify improvement levers for QC productivity and develop action plans to address them, reporting progress regularly. • Manage projects and track the deployment of new technology in QC. Technical/Functional Skills: • Hands-on experience in operations, with a strong understanding of Lean Manufacturing methodologies. • Proficient in data analysis using Excel/Minitab. • Proven track record of executing high-value projects. Competencies Developing Talent Innovation & Creativity Result Orientation Strategic Agility Process Excellence Customer Centricity Collaboration Stakeholder Management Education Masters in Business Administration Graduation in Biopharmaceutics 6 - 8 Years of Work Experience

Ensure contractor compliance with GMP and regulatory standards.Conduct audits and inspections of contractors, manufacturers, and suppliers.Review and approve Batch Records, SOPs, and quality documents. Required Candidate profile Manage deviations, CAPA, and ensure timely corrective actions. Liaise between contractors and internal teams for smooth operations.

About The Role ResponsiblefortheImplementation,executionandmonitoringofInternalaudits,RiskManagement, Client audits & compliances, IT Governance audits, Vendor audits,Information security incident management and Information security training andawarenessintheorganization RepresentorganizationduringExternal/Clientaudits Provide guidance and global perspective to the development and annual updating ofinformationsecuritypolicies,standards,baselines,andproceduresandalignthemwithISO27001 standards, Security / data privacyregulation andbestpractices followed inthe industry Responsible to develop Internal audit plan for the year and monitoring and tracking theidentifiedgapstill closures Preparingauditchecklistandauditreport Performing risk assessments of functions, processes, infrastructure, and facilities whichincludes identifying threats, vulnerabilities, and compensation controls developing a riskprofile for the assessed environment, and developing a risk reduction plan for theenvironment Understand client compliance requirements affecting and required for informationsecurity, ensure related compliance requirements are being met and provide compliancereportingartifacts insupportofregulatory exams ProofreadingoftheclientMSAandextractinginformationsecurityrequirementsfromitandcommunicatingittotherelevantstakeholderforthecommission ofbusinesssetup ScrubbingMSAtoidentifytheauditableareaandtoprepareauditablechecklistfromit Continuousmonitoringofclientcompliancesbyconductingvariousinternalauditandgovernance activities giving guidance and forming checklist for the team to carry outtheseactivates Conductingthevendoraudits Conductingorientation&trainingprogramsandpresentinginformation security awareness to new joiners and taking refresher training for theexistingemployeestomeetorganizationsecurity posture Promoteawarenessintheorganizationthroughmailers,screensavers,puttingupposters, conducingquizetc. Identifying and driving new Information Security projects that help in improving information security posture in the organization

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role: The purpose of the role is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance and sustain customer satisfaction levels. The role is expected to support in enhancing customer advocacy by predicting and preventing customer escalations & dissatisfactions and drive a culture of continuous improvement in the assigned accounts. ? Do: Implement deployment quality strategy for the assigned Accounts Provide inputs in the development of strategy for the assigned accounts while considering the quality standards, client expectations, quality, and monitoring mechanisms Review and reallocate the priorities to align with the overall strategy of the line of business / business unit Quality control and Customer satisfaction Support the completion of Annual Customer Satisfaction survey by ensuring completion of survey by the account customers, representatives for various projects within the account. Ensure completion of survey and address any queries in a timely manner. Support in conceptualizing the action planning by communicating with clients and interacting with Delivery Managers, vertical delivery heads and service delivery heads Drive the account wise tracking of action planning identified for sustained CSAT in various projects. Drive the Quarterly pulse survey for selected accounts or projects for periodic check-ins. Support the Account Leadership teams for tracking and managing client escalation for closure. Early Warnings and Business partnership Drive the implementation of mechanisms for preventing client escalations / dis-satisfactions by creating an early warning system in DigiQ covering aspects like delivery quality, delivery schedule, resources constraints, financial issues (overloading of effort / over-run potential), productivity, and slippages on milestones. Participate in Monthly and Quarterly Business review along with Business and Account leadership to ensure adherence of defined quality processes, define new life cycle models and ensure gating processes are followed the projects within the accounts. Drive the upskilling of delivery teams on quality management tools, knowledge management and create mechanisms for sharing of best practices. Support the collection of metrics on the performance / health of process and regular publishing of compliance and metrics dashboards. Continuous Improvement Drive a culture of continuous improvement in the assigned accounts to ensure enhance efficiency and productivity of resources Create mechanisms between the projects in the account for sharing knowledge, quality issues, risk mitigation methods within the accounts to drive the continuous improvement Plan and drive year on year improvement goals in various projects by way of process streamlining & improvements and automation, leading to cost savings and / or efficiency Support the collection of metrics to show the improvements- efficiency / productivity improvement. ? Team Management Team Management Clearly define the expectations for the team Assign goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Guide the team members in acquiring relevant knowledge and develop their professional competence Drive geography specific trainings for the quality team, designed basis the statutory norms that apply in different countries Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the tea Track team satisfaction scores and identify initiatives to build engagement within the team ? Deliver No. Performance Parameter Measure 1. Quality Control and Customer satisfaction CSAT Score-BU/Account/Portfolio level Process Compliance/Exceptions Scores Audit Coverage percentage Schedule performance Scores Planned vs actual project effort Resource productivity scores 2. Capability Building New Employee Onboarding New Employee Certifications 3. Continuous Improvement Lean projects implemented per year Productivity improvement of resources Continuous Improvement Processes implemented per year 4. Team Management Team attrition % Employee satisfaction scores 5. Capability Building % trained on domain and location specific skills, % of team trained in necessary leadership skills ? Competencies Client Centricity Execution Excellence Collaborative Working Problem Solving & Decision Making Effective communication Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction ? Do 1. Conduct process quality audits as per plan Conduct various process audits as per guidelines and SPO’s defined in QMS Prepare findings from the report and share it with the account/ project leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes 2. Conduct analysis, report generation and process compliance in different areas like metrics office, CAG, Process Definition Ensure processes to be followed in Wipro in terms of all quality norms in the areas of project management and highlight potential risks Provide insights and process guidance to the projects as per the need Prepare timely dashboards, reports, insights and share with the central quality and delivery teams to ensure minimum client escalation From time to time highlight any critical escalations where the central quality team’s intervention is required in any BU project team Automate the report generations etc to ensure minimization of non-value added tasks, ensuring maximum utilization of existing platforms and their increased adoption ? Deliver No. Performance Parameter Measure 1. Quality Standards Timely generation of reports, dashboards, insights to the respective team Accuracy of the data Feedback from the project teams on the insights Quality of insights shared with the team ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Description for Quality Manager Overview: As a Quality Manager within our organic products company, you will be responsible for overseeing and implementing quality control procedures throughout the production process. Your role is crucial in ensuring that our organic products meet and exceed industry standards, providing consumers with the highest level of quality and satisfaction. Key Responsibilities: Quality Control Oversight : Develop, implement, and manage quality control systems and procedures and monitor and evaluate the effectiveness of quality assurance programs. Team Leadership : Lead a team of quality control professionals, providing guidance and support and conducting training sessions to enhance the team's skills and knowledge. Regulatory Compliance: Stay informed about industry regulations and standards related to organic products and ensure compliance with local and international quality and safety standards. Product Testing and Analysis : Establish protocols for testing raw materials, in-process samples, and finished products and collaborate with laboratory technicians to analyse and interpret test results. Continuous Improvement : Identify opportunities for process improvement, implement corrective actions and drive continuous improvement initiatives to enhance overall product quality. Quality Reporting : Generate and analyse quality reports to identify trends and areas for improvement and present regular quality performance updates to management. Supplier Quality Management : Collaborate with procurement to evaluate and qualify suppliers based on quality criteria and conduct regular audits of suppliers to ensure adherence to quality standards. Customer Complaint Resolution : Address customer complaints related to product quality, implement corrective actions and implement strategies to minimize customer quality-related concerns. Cross-functional collaboration: Work closely with production, R&D, and other departments to address quality-related issues and provide support during the introduction of new products or processes. Qualifications: Bachelors degree in Quality Management, Food Science, or a related field. Proven experience in quality management, preferably in the organic products industry. In-depth knowledge of quality control procedures, regulations, and best practices. Strong leadership and team management skills. Excellent analytical and problem-solving abilities. Effective communication and interpersonal skills.

Role & responsibilities Need to have knowledge about Health Care. NABH need to done Preferred candidate profile Once who completed MBA or MHA in hospital administration.

Role & responsibilities To assist the Compliance Monitoring Manager (CMM) to monitor Safran Aircrafts Engine Services India (SAESI) compliance of with Part 145 regulatory requirements. a. Periodically review the MOE and Quality Assurance Manual to meet the changing organizational requirements while meeting the applicable and current regulatory requirements. b. To assist CMM in managing and monitoring QA Department budget. c. To maintain an up-to-date record for the QA authorization system for evaluating and granting of approvals to qualified personnel. d. Prepare an approved yearly audit schedule/programme to review SAESI organization procedures and operations including Product audits for conformance to regulatory and company requirements. e. Report through audit reports, non-compliance, and deviations from approved standards to relevant Departments for remedial or improvement actions. Coordinate meetings to review recommendation/implementation of new policies and procedures as necessary. f. To assist CMM to oversee the Technical Services functions to ensure all Aviation Authorities requirements are adhered to. g. May be delegated the duties of the CMM in his nor extended absence. h. To carry out any other task as directed by the superior. Preferred candidate profile A bachelor's degree in engineering, Licensed Aircraft Engineer or any related field is typically required. b. More than 15 years of working experience in aviation, with at least 8 years of working experience in Quality Assurance - CAR/PART 145 background is essential. c. Experience in the MRO industry is an added advantage, with knowledge of EASA part 145 and FAA part 145 would be preferred. Perks and benefits As per company standards

Min 2 yr BPO Sr Quality Manager Exp from BPO Industry Manage BPO Quality Team Call Callibration, Audit, Score WFO- KOL/ Lucknow only- APPLY ONLY IF CAN RELOCATE in Kolkata and Lucknow not any position in Delhi/NCR and Bangalore,Hyderabad and Pune Required Candidate profile WFO- KOL/ Lucknow only- APPLY ONLY IF CAN RELOCATE in Kolkata and Lucknow not any position in Delhi/NCR and Bangalore,Hyderabad and Pune Call/whatsapp CV Amit 8851792136, Neha 8287267407

Candidate should be working as a Team leader OR Quality analyst on papers in US Healthcare for Claims adjudication process. Qualification - Graduate Shift - US rotational shifts Work Location - Chennai Required Candidate profile Immediate Joiners OR Max 1 month notice period candidates can apply Call HR Swapna @ 7411718707 for more details.

Candidate should be working as a Process Trainer / QA / SME for F&A process in a BPO. Work Location - Bangalore Shift - Rotational shifts Immediate Joiners OR Max 15 days notice period candidates can apply Required Candidate profile Call HR Manager Reejo @ 9886360719 for more details.

Manage overall Quality (Supplier Quality, Product Quality, Customer complaints), Audits(IATF, Customer, supplier, process etc) Product / Process improvements through Kaizen. Compliances to 5S & Safety. Training and skill building of Team.

Job Role: Quality Manager - Petroleum, Petrochemical, and Natural Gas Industries Company: RBM Infracon Limited Location: Jamnagar & Mundra, Gujarat Experience Required: 10 to 15 Years Key Responsibilities: Quality Management Systems: Develop and manage QMS (ISO 9001, ISO/TS 29001, API Q1), ensuring compliance with industry standards and regulations. Fabrication Quality Assurance: Oversee quality control for fabrication, collaborate with teams to resolve issues. Documentation & Reporting: Maintain quality documentation, prepare and present quality reports. Team Management: Lead and mentor quality team, foster a culture of quality and improvement. Audit & Inspection: Conduct audits, manage CAPAs, ensure QMS and regulatory compliance. Continuous Improvement: Implement process improvements, lead Lean, Six Sigma initiatives. Customer & Supplier Relations: Address quality concerns, evaluate suppliers, and enhance quality. Safety & Environmental Compliance: Ensure adherence to safety and environmental regulations. Required Skills and Qualifications: Education: Bachelors/Masters in Mechanical Engineering, Quality Management, or related field. Experience: 10-15 years in quality management within relevant industries, including 2 years in a Regional Technical role. Technical Skills: Knowledge of QMS standards, quality control techniques, and management tools. Management Skills: Strong leadership, project management, and organizational skills. Analytical Skills: Advanced problem-solving, data analysis, and statistical skills. Communication Skills: Exceptional written and verbal skills, report preparation, and presentation. must be conversant with applicable code with respect to piping and structure welding, fabrication and erection. Additional Info: Compensation: 10 – 15 lakh Per Annum Accommodation: Provided by the Company How to Apply: Submit resume and cover letter to careers@rbminfracon.com with subject “Quality Manager - Petroleum, Petrochemical, and Natural Gas Industries Application – [Your Name]”

compliance with GMP and quality policie Approve RM/PM vendors and conduct regular quality audit validation, qualification, and batch release. GMP training $ support factory-wide implementation. Manage change control, deviation, and QMS execution.

Job Title: Senior Executive - Quality Company Name: Manipal Hospitals Job Description: Manipal Hospitals is seeking a dedicated and experienced Senior Executive - Quality to join our dynamic team. In this pivotal role, you will be responsible for ensuring that our healthcare services meet the highest standards of quality and compliance. The ideal candidate will possess a strong background in quality management within the healthcare sector and a commitment to continuous improvement. Key Responsibilities: - Develop, implement, and maintain quality management systems in alignment with regulatory and accreditation requirements. - Conduct regular audits and assessments to evaluate adherence to quality standards and identify areas for improvement. - Collaborate with multidisciplinary teams to promote a culture of quality and patient safety across the organization. - Analyze data related to quality metrics and patient outcomes, providing actionable insights to improve service delivery. - Facilitate training and development programs for staff on quality improvement initiatives and best practices. - Support the preparation and participation in external accreditation surveys and assessments. - Stay updated on industry trends and changes in regulations related to quality in healthcare. Qualifications: - Bachelors degree in a relevant field; a Masters degree or relevant certifications (such as Six Sigma or Lean) is preferred. - Minimum of 5 years of experience in quality management within a healthcare setting. - Strong knowledge of healthcare regulations, accreditation standards, and quality improvement methodologies. - Excellent analytical, problem-solving, and organizational skills. - Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams. - Proficient in using quality management tools and software systems. We offer a competitive salary and benefits package, along with opportunities for professional growth within our organization. If you are passionate about ensuring high-quality healthcare and have the expertise to drive quality initiatives, we invite you to apply for the Senior Executive - Quality position at Manipal Hospitals. Job Title: Senior Executive - Quality Company Name: Manipal Hospitals Roles and Responsibilities: 1. Develop and implement quality management systems and procedures to ensure compliance with regulatory requirements and accreditation standards. 2. Conduct regular audits and assessments of hospital processes and services to identify areas for improvement and maintain high-quality care standards. 3. Collaborate with department heads to establish quality improvement initiatives and ensure effective communication of quality policies across the organization. 4. Analyze data related to patient outcomes, satisfaction, and operational efficiency to drive continuous quality improvement efforts. 5. Facilitate training programs for staff on quality management principles, best practices, and regulatory updates to enhance overall performance. 6. Monitor and evaluate the effectiveness of quality improvement initiatives, providing support and guidance to teams to achieve desired results. 7. Coordinate with external regulatory bodies during inspections and accreditation processes, ensuring all documentation and compliance measures are in place. 8. Prepare and present reports on quality metrics, performance trends, and initiatives to senior management and other stakeholders. 9. Lead root cause analysis for incidents and complaints, developing action plans to address underlying issues and prevent recurrence. 10. Stay updated on industry trends, best practices, and regulatory changes related to healthcare quality management, sharing insights with relevant teams.

Engineering Manager (EM) is responsible for engineering and design matters on the project and assists the project manager An EM will fill 3 main roles during the execution of a project These are Manager, Technical Leader and Communicator The EM on a project is responsible for scope definition and manages the planning, resourcing and scheduling all the engineering related activities In addition, the EM provides technical leadership, integrates the disciplines and resolves issues The EM is responsible for delivery of all the technical deliverables to achieve the project objectives within the specified time frame and budge Experience Typically 12-15 years of experience in a multi-disciplinary environment on major projects Typically 3 years experience in managing design engineering teams working on major projects Qualification Postgraduate or graduate in an engineering discipline Registration as a professional engineer with the governing authority (preferable) Key Responsibilities Ensure the scope of work is developed and effective change management system is in place Provide input into the monthly prozress report with respect to design progress and issues of concern and recommended changes if required to achieve overall objectives Contribute to the development of the project execution plan together with the project leadership team and allocate roles and responsibilitie Make Contact with client management at key milestones / tollgates throughout project to ensure that engineering deliverables are meeting client requirement Direct and review the engineering activities to ensure that the work quality is satisfactory and appropriate technical personnel development programs are conducted 6 Involve specialist expertise from within TCE or externally as necessary work with Technology Organization and DHs for mandatory reviews 7 Raise safety awareness and ensure the design for safety principles are applied to the projects 8 Ensure Engineering risk assessments are carried out and all identified issues are addressed 9 Arrange and facilitate design reviews and participate as required in engineering and management reviews 10 Co-ordinate quality audit verifications to ensure compliance with all relevant engineering standards and internal procedures for all design activities Instigate corrective actions as required Cooperate with the TCE engineering practice of other BU s as directed on matters involving sharing of available expertise Responsible to ensure timely availability of inter-disciplinary data, integration of the same and resolution of any issues and challenges 13 Obtain regular feedback from customer and take appropriate action 14 Document value additions and best practices and ensure communication of the same to other project teams and leadership 15 Recommend rewards and recognition for exemplary performance from project resources Competencies Manages Conflict Self-Development Drives Results Ensures Accountability Optimizes Work processes Plans and Aligns Decision Quality Situational Adaptability

Max Life Insurance Company Limited is looking for Executive - Customer Engagement to join our dynamic team and embark on a rewarding career journey Develop and implement strategies to enhance customer engagement and satisfaction. Address and resolve customer inquiries and complaints promptly. Conduct customer feedback surveys and analyze results to identify areas for improvement. Collaborate with marketing and sales teams to create engaging customer experiences. Maintain detailed records of customer interactions and feedback. Prepare and present reports on customer engagement activities.

Primary responsibility is to provide support for Quality initiatives in supplier quality, facility operations. The Position will ensure conformity to global quality processes defined in the Caterpillar Quality Management System (QMS) within the assigned work area by providing expertise feedback on supplier parts inspection. Job Duties: The incumbent will assure parts supplied by suppliers meets the Caterpillar specifications. Planning the supplier parts inspection and sampling plan strategy. Maintain and publish defect reports that are recorded and reported at Incoming Quality level. The incumbent will inspect the quality of supplier components, (Machined, Castings, fabrication, Tubes etc). Ensure defect free components are issued to production by carrying out sorting & minor defect rework, and flag major defects. Develop and Update inspection plan based on specification. Conduct MRC review meeting and disposition of NC parts. Support parts development through sample and PPAP lot inspection & disposition. Perform root cause analysis to investigate quality issues and reporting. You will follow lean manufacturing, continuous improvement, waste elimination and standard work to problem solve and complete job tasks. The incumbent is accountable for conformity to global quality processes and reporting to management on QMS process execution. The role is responsible for setting priorities, establishing review schedules for product and equipment quality control and managing Incoming Quality Audit area with good knowledge of GD&T, CMM. Ensure Emergency response & Interim containment Action Plans for Incoming Part nonconformance and protect the production schedule. Work with cross Functional team encompassing Supplier Quality, Product Engineering, Packaging team & Logistic team for root cause analysis & issue resolution. Background/Experience: 1. A bachelors degree in mechanical engineering with an excellent understanding of Quality management practices. 2. Minimum 5 years of work experience in Incoming quality inspection of Machined parts, Castings, fabrication, Tubes & Hoses is desired. 3. Strong Technical knowledge of Machining process of precision Steel & Cast-Iron parts 4. Understanding & analysis of CMM inspection reports. 5. Requires strong communication, cooperation, and influence skills to work with all levels of employees and customers. 6. Requires quality tools knowledge and to be able to teach other on how to properly apply quality tools or techniques. 7. Advanced computer applications, good oral and written communications skills are a must. Relocation is available for this position.

Conduct quality inspections on raw materials, in-process production, and finished products. Develop and implement quality control processes to improve product reliability and performance. Ensure compliance with industry standards Required Candidate profile Diploma / Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or a related field. Strong understanding of quality standards such as ISO, ASTM, or other relevant regulations. Perks and benefits Pick & Drop Facility from Nallasopara

Job Description: We are seeking a highly skilled and experienced QA Executive. In this role, you will collaborate with cross-functional teams to develop and implement quality systems, policies, and procedures. You will conduct regular audits, analyze data, and generate reports to identify areas for improvement. Additionally, you will provide training to employees on quality standards and best practices. Key Responsibilities: 1. Mentor and develop the team. 2. Evaluate calls by way of Live call Barging, Mock calls, Recorded calls, chats and e-mails. 3. To Monitor the Quality performance of employees during the calls & provide feedback 4. To enhance the quality, productivity & presentation of calls 5. To prepare a report after evaluating all employees 6. Assisting in process improvement initiatives 7. Need to take projects 8. Execute and follow up on the Coaching & Action Plans 9. To follow quality processes thoroughly using checklist standards 10. Participate in huddle sessions, and share inputs with Team members related to error trends, process updates, and tech issues. Working in close tandem with Asst. Mgrs and other owners on the process for an excellent team and process performance 11. Coordinate calibration sessions and adherence towards enhancing calibrated process performance. 12. Identify training needs and organize training interventions to meet quality standards. 13. Need to identify the projects & review project improvement teams and results.