4580 Quality Audit Jobs - Page 34

Job Title: QA/QC Engineer Project Site Job Role: Ensure construction quality for residential buildings (civil, structural, finishing works) Inspect materials, workmanship, and site activities as per approved drawings and standards Coordinate with site engineers, subcontractors, and consultants for quality checks Maintain QA/QC documentation and daily inspection reports Assist in resolving quality issues and non-conformities Requirements: 3 to 8 years of QA/QC experience in residential or building projects Knowledge of construction standards and inspection procedures Work Location: Chennai / Mumbai (Project Sites)

Position AM/Deputy Manager/ Manager Quality for Pune location Role & responsibilities Gap Analysis for Healthcare Accreditation Implementation of Policies/Protocols for accreditation. Internal Quality Audit and closure of the audit findings. To implement, collect data, and prepare monthly report on Quality Indicators Participate in quality improvement activities. To co drive Continuous Quality Improvement. To coordinate quality training of the staff. To coordinate conduct of center level committee meeting & closure of action points To coordinate mock drills at the center and closure of observations. To coordinate service excellence activities at the center. To ensure proper measurement of pa...

IF YOU HAVE ALREADY BEEN PROCESSED AT RESOURCE PRO FOR THIS ROLE AND HAVE TAKEN THE PROCEDURE WRITING ASSESSMENT.PLEASE DO NOT APPLY FOR THIS ROLE. Looking for immediate to 1 month notice period. Role & responsibilities Proven work experience in Insurance Operations (must) Has good understanding of operational metrics involved in Insurance processing Has been a part of training/quality audit team performing process training for new hires, perform audits, provide coaching and feedback to new hires Experience in process documentation is a must Demonstrable experience with excel reports, and exposure to business analytic tools will be an advantage Analytical and goal oriented Excellent stakehol...

About the Job Were looking for a skilled and passionate AI Specialist to join our team and play a pivotal role in enhancing our operations. You'll be instrumental in optimizing our AI-powered bots, refining our knowledge base, and driving improvements in our AI prompt engineering for superior customer and agent experiences. As an AI Specialist, You Will Train, test, and fine-tune AI bots to improve their accuracy, understanding, and responsiveness. Identify and resolve common bot escalation points and areas for improvement through ongoing analysis of bot interactions. Collaborate with agents and supervisors to gather feedback and identify training gaps for the bots. Develop, update, and main...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of this role is to conduct audits to ensure quality compliance within the account. Do Conduct process quality audits as per plan Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines For agents identified in the bottom quartile of performance, conduct 3 audits/ agent/ week Prepare findings from the report and share it with the client and the account leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Quality Audits: Conduct regular quality audits of HR admin processes and service delivery across regions. Review workflows, documentation, and communications for SOP compliance and accuracy. Performance Evaluation: Assess the accuracy, efficiency, and consistency of HR admin outputs. Deliver clear, actionable feedback to drive performance improvements. Reporting and Insights: Prepare quality audit reports with actionable insights and recommendations. Share quality trends and findings with program leadership during weekly, monthly, and quarterly reviews. Compliance Monitoring: Ensure adherence to policies, legal requirements, and data privacy regulations. Identify and flag non-compliance issu...

Role & responsibilities Detailed JD - -To interact with other functions (e.g. warehouse operations, Business Development, Customer Support etc.), if required, to collect data to keep check over the processes. -To ensure delegated activities are carried out as per plan. -Working Knowledge of basic sampling schemes & standard. -Conduct and Document process and system audits using written procedures as audit standards and close the NCs as per plan. -Shall actively be involved in Root Cause Analysis of customer complaints and initiating corrective/preventive actions through operations. -To maintain the Quality Audit metrics, required to ensure the effectiveness of the new and the old processes. ...

Job Summary: We are hiring a Quality Analyst with proven experience in AR (Accounts Receivable) within the US Healthcare RCM domain . The ideal candidate will be responsible for monitoring, evaluating, and enhancing the quality of AR Calling operations. Only candidates with relevant experience in AR RCM will be considered. Freshers and candidates from non-RCM backgrounds will not be shortlisted. Key Responsibilities: Audit AR caller calls and back-end transactions for accuracy, completeness, and compliance. Provide detailed feedback and conduct quality coaching sessions. Identify process gaps and recommend improvement strategies. Monitor performance trends and prepare quality reports for man...

Service Desk Operations - This AR has been raised to support the ongoing BAU activities for Hiscox. We are currently coordinating with the Solution Assurance (SA) team to enrich the AR, and will update it as soon as we receive the necessary inputs from them.

We are seeking a highly skilled and detail-oriented Quality Analyst (QA) with prior experience in BPO Voice processes and strong knowledge of the Website Selling Process. The QA will be responsible for monitoring, evaluating, and improving the quality of calls to ensure compliance with process guidelines, enhance customer experience, and drive business results.Key Responsibilities:Monitor and evaluate inbound and outbound voice calls of telesales/website selling process.Assess call quality against defined parameters such as sales pitch, process adherence, customer handling, objection management, and closure techniques.Identify gaps in communication, process compliance, and sales techniques, ...

We’re hiring a Senior Quality Manager with 10–20 years’ experience in textile/apparel quality control. The role includes leading QA/QC teams, ensuring buyer & ISO standards, managing inspections, and driving quality improvements.

Role Summary - Ensure compliance, assess process quality, and drive improvements across insurance operations including claims, underwriting, and customer service. Responsibilities - Conduct audits and report findings Ensure regulatory and internal compliance Recommend process improvements Track corrective actions Requirements - Bachelors degree 3+ years in insurance audit/QA, Freshers can apply Knowledge of IRDAI guidelines Strong analytical and communication skills Interested candidates kindly share resume at rashmika.manjrekar@sbigeneral.in

Candidate should be from API industry having knowledge of handling & troubleshooting of sophisticated Analytical Instruments. Like HPLC, GC, IR, UV, KF ETC He should be able to work, adopt and guide subordinates and juniors in following Good Laboratory Practices. He should be well versed with various regulatory & Statutory requirements should be able to face regulatory and customer audits independently. Candidate Profile : - Should have minimum 10 years experience including minimum 3 years as Deputy Manager. He should be able to guide the team for completing the task assigned. Also should be able to complete task timely assigned by the management Qualification : - B Sc / B Pharm M Sc./M Phar...

Job description Greetings!! Openings for " Immediate Openings-Claims Adjudication-Quality Analyst " - Bangalore Required Skills: Subject matter expert in Claims process. Able to perform Quality Audits. Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Proficiency with the necessary technology, including computers, software applications, phone systems, etc. Ability to improve and/or transform teams processes across functions within the organization. Ability to understand basic data and take appropriate action. Ability to drive individual and team efficiency and productivity through effective and efficient metric man...

QC for F&V – inbound, storage, handling & dispatch, Ensure compliance with FSSAI & food safety norms, Conduct regular quality audits & inspections, Monitor & act on key KPIs Knowledge of cold chain, post-harvest tech, , HACCP, GHP, GMP

QC Head 1 Pos based in Kathua, Jammu & Kashmir. The ideal candidate brings 12 - 15 yrs exp. and a strong record of GMP/cGMP compliance within regulated pharma, chemicals or biotech environments. Key responsibilities include ownership of day-to-day operations, documentation integrity, SOP creation/review, deviation/OOS handling, CAPA and change control management, audit readiness, cross-functional coordination with Production, QC, Engineering and Supply Chain, and proactive risk assessment to protect product quality and patient safety. The role requires hands-on problem solving, stakeholder communication, coaching junior staff, and contribution to continuous improvement (5S/Lean/Kaizen). Mana...

ACL Digital is seeking an experienced MIS and Quality Lead to compile and analyze support metrics for monthly reviews, drive continuous improvement, and ensure high-quality service delivery for our Oracle Managed Services project. The role involves collaborating closely with client leads to manage small enhancements based on team capacity and oversee the quality assurance processes. Responsibilities: Compile and analyze support metrics for monthly reviews Collaborate closely with client leads to drive continuous improvement Manage small enhancements based on team capacity Oversee quality assurance processes to ensure high-quality service delivery Develop and maintain MIS reports and dashboar...

Responsibilities: * Lead quality initiatives * Ensure compliance with ISO standards * Oversee internal audits & inspections * Implement QMS strategies * Develop & maintain quality policies & procedures Food allowance Health insurance Annual bonus Provident fund

Greetings from Vee Healthtek...! We have an Immediate Opening for Quality Analyst - AR (US Healthcare) Note - Looking for on papers QA Designation: Quality Analyst/ Senior Quality Analyst Department: Medical Billing Experience: 3+Years Skills required: Good Domain Knowledge Good Oral & Written Communication skills Proficient in MS Word/Excel Excellent analytical skills with understanding of health care claims processing. Ability to multi-task Willingness to be a team player and show initiative where needed. Willingness to work in Flexible Shifts On Papers Quality Analyst is Appreciable Roles & responsibilities: Ensure all Quality parameters are met by removing errors. Work towards Service Le...

ACL Digital is seeking an experienced MIS and Quality Lead to compile and analyze support metrics for monthly reviews, drive continuous improvement, and ensure high-quality service delivery for our Oracle Managed Services project. The role involves collaborating closely with client leads to manage small enhancements based on team capacity and oversee the quality assurance processes. Responsibilities : Compile and analyze support metrics for monthly reviews. Collaborate closely with client leads to drive continuous improvement. Manage small enhancements based on team capacity. Oversee quality assurance processes to ensure high-quality service delivery. Develop and maintain MIS reports and das...

Developing and Implementing Quality Control Systems, Performing Inspections and Tests, Identifying and Resolving Quality Issues, Recommending Process Improvements, Ensuring Compliance ,Collaboration ,Continuous Improvement