945 Quality Audit Jobs - Page 20

Greetings From Prochant India Pvt Ltd Job Title: Openings for Quality Analyst Key Responsibilities and Duties: Quality Auditor, plans, coordinates, and implements the quality management and quality improvement programs for a healthcare facility. He/she monitors and provides assistance with quality assurance and compliance functions. Provides consultation and direction to ensure programs and services are implemented at the highest standards and patients receive the highest level of care. Ensures policies and procedures are monitored and updated to include regulatory changes. Knowledge Skills and Abilities: Exceptional typing and communication skills (verbal and written). Deep and thorough understanding of Prochant production policies and procedures. Advanced DME industry and DME billing knowledge and experience. Exceptional verbal, interpersonal, and written communication skills. Organized, detail-oriented and self-motivated. Ability to juggle multiple responsibilities. Exceptional problem-solving skills to analyze issues and identify potential liabilities. Strong leadership skills to promote personal and professional development and teamwork. Ability to maintain strong professional relationships with internal teams and management. Consistent demonstration of a professional, positive attitude. A strong, working understanding of computers and an ability to self-troubleshoot simple issues. Essential Functions: Process - Auditing complete process (Billing, Transmission and Cash). Feed Back - Send daily feedback to the respective FTEs on error Tracking - Track corrections based upon feedback given to the FTEs Reports - Weekly QA report to the respective Team Lead and Monthly reports to the Management. Monitoring - Conduct monthly QA feedback meeting with the respective teams and review with them the major errors of the team and finding solution to overcome. Training - Responsible for training newcomers based upon audit feedback. Note: QA Experience is mandatory (Exp: Min 4 years into US healthcare as an AR Caller) Benefits: Salary & Appraisal -Best in Industry Excellent learning platform with great opportunity to build career in Medical Billing Quarterly Rewards & Recognition Program Dinner for Night Shift Up front Leave Credit Accelerated career path for exceptional performers. Only 5 days working (Monday to Friday) Mode Of Interview: Virtual Contact Person: Albert James Contact Number: 8807264814 Mail: albertjames@prochant.com

Summary Focused management of security operations and or technology governance and external / internal interfaces in accordance with service operations and management processes About the Role Your responsibilities include, but are not limited to: Oversees identity and access management services offered to customers inside and outside of Novartis global IT Infrastructure. Oversees processes and resources delivering identity and access management services, ensuring the coordination of these teams in overall planning activities, service delivery, and issue resolution. Supports that all global supporting components of the service, including any associated SLAs, OLAs and UCs are managed as an integrated service. Supports and delivers overall continuous improvement, cost reduction and performance of the services. Assists with the regional and global monitoring, reviewing and reporting of performance against the SLA/OLA service and/or portfolio. Performs service reviews, qualifications and self assessments to e. g. ensure conformance with service-, quality-, audit, compliance, security and SOX requirements and industry best practices (Inhouse Operations, Third Party Suppliers and external Service Providers). Assists with the planning, (with Architecture, and Governance) to establish the overall services and the services delivery roadmaps. Ability to get involved with engineering and/or development activities to ensure timely delivery of objectives. Minimum requirements What you ll bring to the role: University working and thinking level, degree in computer science or comparable education and experience with 10 (or more) years of IT experience Excellent understanding of Identity and Access Management concepts. Engineering (L3) and Developer (coding) experience with Oracle Identity Manager (OIM). Experience in Onboarding of applications on OIM IAM tool. Experience is managing 24*7 Engineering (including L3 and code development) activities of OIM. Engineering (L3) or Developer (coding) or Operations experience in Saviynt will be preferred. Other knowledge like Active Directory, Azure MFA or Cyberark is added advantage. Experience with regulatory frameworks, such as SOX and GxP. Proven ability to manage multiple projects, initiatives, and deliverables which may involve service providers. To be able to work independently and with resources of service provider for delivering identity and access management services/solutions. To be able to oversee resources of service provider while delivering identity and access management services/solutions. Service provider management. To be constantly strive for business excellence and improvement. To be customer aware by effectively listening, anticipating customer needs, and sharing customers concerns. You ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. Commitment to Diversity and Inclusion: Accessibility and accommodation Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork. novartis. com/network Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

Amneal Pharmaceuticals is looking for Trainee Officer, Quality Control to join our dynamic team and embark on a rewarding career journey. Assisting experienced employees with their daily tasks and responsibilities Observing and gaining hands-on experience in various aspects of the job Receiving feedback and guidance from supervisors and mentors Completing assigned projects and tasks under the supervision of experienced employees Collaborating with team members and contributing to team projects Demonstrating a strong work ethic, positive attitude, and a willingness to learn and grow

Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Leading Operations Team Ensures that goals are being translated to the team as they relate to guest tracking and productivity. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. Ensures that the team has the capabilities to meet expectations. Leads by example demonstrating self-confidence, energy and enthusiasm. Assists employees in understanding guests ever-changing needs and expectations, and exceeding them. Managing Property Operations Function(s) Follows property specific second effort and recovery plan. Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. Takes proactive approaches when dealing with employee concerns. Extends professionalism and courtesy to employees at all times. Communicates/updates all goals and results with employees. Meets semiannually with staff on a one-to-one basis. Assists/teaches the team scheduling against guest and hours/occupied room goals. Performs hourly job functions as needed. Managing and Monitoring Activities that Affect the Guest Experience Provides excellent customer service by being readily available/approachable for all guests. Takes proactive approaches when dealing with guest concerns. Extends professionalism and courtesy to guests at all times. Responds timely to customer service department request. Ensures all team members meet or exceed all hospitality requirements. Managing Profitability Assists in performing required annual Quality audit with GM & RD. Ensures a viable key control program is in place. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Conducting Human Resources Activities Interviews and assists in making hiring decisions. Receives hiring recommendations from team supervisors. Ensures orientations for new team members are thorough and completed in a timely fashion. .

Sr. Technical Officer/ Tech. Officer/ Jr. Tech. Officer CAMO | Air Works Posted: 2 days ago Job ID: 22417 Sr. Technical Officer/ Tech. Officer/ Jr. Tech. Officer CAMO Role and Responsibilities Ensure recording, preservation, control, archival, and retrieval of continuous airworthiness records and delivery documents. Administer all aircraft technical records and associated archives as per regulatory requirement. Review the completed tech log pages, work orders, and associated paperwork and ensure that the documentation is complete in all aspects and meets regulatory (DGCA) requirements. Establish tracking sheet of Component Operating and Storage Limitations (COSL) in accordance with the Approved Maintenance Program (AMP). Review and update aircraft, engine, radio, and component logbooks. Prepare AMP, Schedules, Work packages, Minimum Equipment List (MEL), and Airworthiness Review Certificate (ARC) files. Update Technical publication status (SB, AD, OEM documents etc.). Update CMP must possess knowledge about RAMCO, CAMP. Ensure secure storage of all original technical records. Monitor the due dates of work orders and scheduled events and ensure that any non-compliances observed during Quality audits are rectified before due dates. Qualifications Candidate must possess a Diploma/ Graduate in Aircraft Maintenance Engineering/ Aeronautical engineering. Applicant must have a minimum of 2-5 years experience in the CAMO functions. Skills Required Candidate must be technically sound and possess a deep understanding of DGCA regulations and CAR-M Team player with great interpersonal and communication skills Committed, result oriented, with attention to detail.

Establish and implement quality management system across the hospital. Monitor and analyze the same for improvement Ensure the compliance of all the accreditation and certifications standards implemented in the system through close monitoring Liaisoning with the external bodies of accreditation and certifications for the regular audit programs. Preparing and revising all the hospital policies, procedures, work instructions and department manuals periodically as per the hospital policy in coordination with the corporate quality team. Conducting process audits assigned by the corporate quality team in the defined tool and reporting the same on monthly basis. Conducting active medical records audit as per the sample require NABH sample size. Establishing a mechanism to identify, manage and mitigate potential risks in coordination with the concerned stakeholders. To coordinate and ensure the facility/safety rounds has been conducted at regular intervals Implementation of quality indicators across the hospital. Monitor, analyze, validate, and utilize the data for process and system improvement. Reporting the same in a standardized format to the head-quality on monthly basis. Guide, educate and support all departments in implementation of standard requirements and quality indicators Coordinating with all departments for establishing department-oriented objectives and its revision whenever required. Conducting internal audits throughout the hospital once in a quarter and coordinating with all department for taking corrective and preventive actions based on observations and findings and reporting the same to the top management. Preparation of quality assurance programs at all required areas in coordination with the concerned department heads. Conducting minimum 2 quality improvement projects annually in coordination with the Head-Quality by adopting various quality tool (FOCUS-PDCA, FMEA, Lean management etc.) on different aspects and indictors. Overall management of hospital committees and its compliance as per the defined TOR. Generating a compliance report on quarterly basis and report the same to the management and Head- Quality. Conducting quality rounds regularly as per the schedule and taking actions as per the deviations noted. Reporting the same to center head and concerned department heads. Establishing a system to track and monitor all the statutory requirements and licenses and reviewing it every month to ensure the compliance. Coordinating with various committees and departments for conducting mock drills periodically and keeping the records for the same. Overall management of hospital incidents To ensure all hospital incidents are reported, analyzed and appropriate RCA and CAPA has been taken for the same. Reporting the same to management and Head-quality regularly. Conducting training and orientation to the staff on quality and accreditation standards. Any other works assigned by the quality head and center head.

If youre looking We are seeking a detail-oriented and skilled Quality Analyst to join our team. This role is critical in ensuring the continuous improvement of organizational processes by auditing work to maintain quality, compliance, and efficiency. Key Responsibilities: 1. Work Audit and Quality Assurance: o Regularly audit team workflows, processes, and outputs to ensure adherence to company policies and standards. o Identify gaps, inefficiencies, or errors in work processes and provide actionable feedback. o Develop and maintain an audit checklist and documentation for transparency and accountability. o Collaborate with teams to implement corrective actions and process improvements. 2. Performance Monitoring and Reporting: o Generate detailed reports on audit findings, training outcomes, and compliance issues. o Present recommendations to management for enhancing team productivity and quality. 4. Compliance and Standardization: o Ensure all audit programs and work processes align with organizational policies and legal regulations. o Standardize operating procedures and ensure employees are consistently following them. 5. Continuous Improvement: o Stay updated on industry best practices and incorporate them into auditing strategies. o Foster a culture of continuous learning and quality improvement within the organization. Qualifications and Skills: Bachelors degree in Business Administration, Quality Management, or a related field. Proven experience in quality assurance, or work auditing roles. Excellent communication and presentation skills. Strong analytical and problem-solving abilities. Proficiency in Audit tools, software, and audit management systems. Attention to detail and ability to manage multiple tasks simultaneously. Knowledge of industry-specific compliance standards is a plus. Work Environment: Collaboration with cross-functional teams and departments.

Technical Skills Material Testing and Analysis: Lab Equipment Handling: Standards and Compliance: Awareness of ISO standards (e.g., ISO 9001:2015, ISO 17025 for testing labs). Basic knowledge of MS Office (Excel, Word) for report preparation. Health insurance Provident fund

Greetings From Prochant India Pvt Ltd Job Title: Openings for Quality Analyst Key Responsibilities and Duties: Quality Auditor, plans, coordinates, and implements the quality management and quality improvement programs for a healthcare facility. He/she monitors and provides assistance with quality assurance and compliance functions. Provides consultation and direction to ensure programs and services are implemented at the highest standards and patients receive the highest level of care. Ensures policies and procedures are monitored and updated to include regulatory changes. Knowledge Skills and Abilities: Exceptional typing and communication skills (verbal and written). Deep and thorough understanding of Prochant production policies and procedures. Advanced DME industry and DME billing knowledge and experience. Exceptional verbal, interpersonal, and written communication skills. Organized, detail-oriented and self-motivated. Ability to juggle multiple responsibilities. Exceptional problem-solving skills to analyze issues and identify potential liabilities. Strong leadership skills to promote personal and professional development and teamwork. Ability to maintain strong professional relationships with internal teams and management. Consistent demonstration of a professional, positive attitude. A strong, working understanding of computers and an ability to self-troubleshoot simple issues. Essential Functions: Process - Auditing complete process (Billing, Transmission and Cash). Feed Back - Send daily feedback to the respective FTEs on error Tracking - Track corrections based upon feedback given to the FTEs Reports - Weekly QA report to the respective Team Lead and Monthly reports to the Management. Monitoring - Conduct monthly QA feedback meeting with the respective teams and review with them the major errors of the team and finding solution to overcome. Training - Responsible for training newcomers based upon audit feedback. Note: QA Experience is mandatory (Exp: Min 4 years into US healthcare as an AR Caller) Benefits: Salary & Appraisal -Best in Industry Excellent learning platform with great opportunity to build career in Medical Billing Quarterly Rewards & Recognition Program Dinner for Night Shift Up front Leave Credit Accelerated career path for exceptional performers. Only 5 days working (Monday to Friday) Mode Of Interview: Virtual Contact Person: Harini P Contact Number: 8870459635 Mail: harinip@prochant.com

Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for Ability to work well in a teamAdaptable and flexibleCommitment to qualityWritten and verbal communicationAgility for quick learning Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for Ability to work well in a teamAdaptable and flexibleCommitment to qualityWritten and verbal communicationAgility for quick learning Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Responsibilities: Lead and manage quality control operations for safe, effective healthcare delivery. Oversee quality assurance across clinical and non-clinical areas, ensuring compliance with NABH, JCI, and relevant standards. Supervise laboratory processes to meet quality and regulatory requirements. Collaborate with cross-functional teams to design and maintain quality management systems (QMS). Regularly review performance data and recommend improvements. Develop and manage reports on quality metrics, audit findings, and corrective actions. Prepare for internal and external audits by ensuring all documentation and processes are ready.

Skill required: Digital Inside Sales - Inside Sales Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. What are we looking for Quality Analyst who can monitor calls and emails and ensure that the errors are reduced and Performance driven factors are adhered.Continually seeks opportunities to increase customer satisfaction and deepen client relationships.Excellent technical aptitude with the ability to analyze and decipher large amounts of customer data.Excellent communication skills, including issue tracking, triaging and crisis management.Ability to efficiently manage multiple customer projects simultaneously. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : Aerospace & Defense (A&D) Fundamentals Good to have skills : Quality ManagementMinimum 2 year(s) of experience is required Educational Qualification : BE Mechanical or BE Aeronautics Summary :As an Engineering Services Practitioner, you will assist with end-to-end engineering services to develop technical engineering solutions that address complex challenges and meet business objectives. Roles & Responsibilities:- Develop process documents, manuals (A24XX,), and user guides.- Ensure technical writing supports the effective adoption of new non-conformity management systems.- Participate in change management processes to ensure smooth transitions.- Implement strategies for effective communication and training during changes.- Manage projects related to non-conformity management systems.- Coordinate with various teams to ensure timely delivery of project milestones.- Ensure compliance with quality standards in all documentation and processes.- Conduct regular reviews and audits to maintain high-quality outputs.- Assist in developing process manuals, handbooks, user guides, and learning sessions for the Airbus Unified NC Process (MC.QU.02.04).- Provide support for the implementation of new non-conformity management systems.- Address the lack of an integrated NC framework to effectively contain, address, and prevent Unified Non-Conformity across the organization.- Align with Airbus X-Prop project requirements by providing necessary documentation support. Professional & Technical Skills: - Strong technical writing skills with attention to detail.- Excellent project management capabilities including planning, execution, and monitoring.- Proficiency in change management techniques and tools.- Ability to work collaboratively within a team environment.- Strong analytical skills for quality assurance purposes. Additional Information:- The candidate should have a minimum of 3 years of experience in technical writing or quality management roles.- This position requires to work from office and is based at Bengaluru.- A Bachelors or masters degree in Mechanical or Aeronautical Engineering is required. Qualification BE Mechanical or BE Aeronautics

Skill required: Finance & Accounting - Risk Management Designation: Quality Auditing Associate Qualifications: BCom/Master of Business Administration Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.General Accounting practicesAnticipate, plan for, and react to risks and issues to the project, including categorizing their severity, taking into account the likelihood of occurrence, mitigation & contingency planning. Follow an agile approach that builds risk management into scrum roles, artifacts, and events and helps in continuous project delivery. What are we looking for Candidate must have SOX control testing experience in finance & accounts. Candidate must have SOX control testing experience in finance & accounts. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom,Master of Business Administration

Team Lease ! Urgently Looking for Quality Executive. Location- Udaipur. Qualification Preference - B.Tech or Equivalent 2) Budget for the role - 22K NTH 3) Contract Duration - 12 months 4) Detailed JD - Quality Executive Role. 5) Number of Positions - 1 6) Minimum Experience Required - 0-1 yrs 7) Shift timings(If Applicable) - General shift (9am - 6pm) 8) Is WFH available? - No 9) Work location (full Address) - Plot No - 48 to 51, Saveena to Sec - 14, 100 Ft Link Road, Nr.Hosing Board Colony, Udaipur, Rajastan - 313001 10) Qualification Preference - B.Tech or Equivalent 11) Gender Preference - Male Role & responsibilities To interact with other functions (e.g. Business development, Customer support, etc.), if required, to collect data to keep check over the processes. To ensure delegated activities are carried out as per plan. Working knowledge of basic sampling schemes & standard. Conduct and document process and product audits using written procedures as audit standards and close the NCs as per plan, Shall actively be involved in Root Cause Analysis of customer complaints and initiating corrective / preventive actions through operations. To maintain the Quality Audit metrics required to ensure the effectiveness of the new and the old processes To help in identifying the gaps in process and to suggest on the resolution of the gap / process improvement. To drive the whole framework till the closure. Willingness to work in night shifts Preferred candidate profile Salary -22K NTH. Bike is must . Contact Person- HR Manjunath . 9148651089

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure1Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others.

PRINCIPLE PURPOSE OF JOB Quality analysts role is to develop, measure and maintain the quality standards and drive continuous improvement initiatives. Primary role of quality analyst is to ensure that associates undergo a thorough quality check process and adhere to the process specific requirements. quality analyst is also expected to analyze data, identify and flag potential risk areas & recommend preventive action. quality analyst works closely with the operations team in achieving and maintaining accuracy and overall efficiency on the program. JOB RESPONSIBILITIES End to end deployment of quality function in assigned projects. Driving six sigma initiatives in assigned projects. Responsible for call/data quality monitoring. Provide feedback to agents using prescribed feedback model. Mentoring and coaching agents on process level issues. Monitor adherence to compliance procedure and processes. Responsible for reporting program level quality score to the process owners. Responsible for conducting calibration and performance review call in terms of quality with client as well as the internal team. Conduct refresher training on the basis of the errors identified. Maintaining update log and communicate process updates by conducting a session Perform weekly analysis aiming at improving SLA. Perform brainstorming and root cause analysis to analyze data and provide tips or suggestions to operation/management team. Identify and highlight potential risk areas and recommend preventive action. Maintaining a robust monitoring system to ensure key program metrics are adhered to and required level of quality is maintained across the board. ATTRIBUTES AND BEHAVIORS Develops and maintains positive working relationships with others. Shares ideas and information. Assists colleagues unprompted. Takes pride in the achievement of team objectives. Has credibility with peers and senior managers. Self-motivated – driven to achieve results. Works with a sense of urgency. High customer service ethic – is passionate about meeting customer expectations and improving service levels. Keeps pace with change – acquires knowledge/skills as the business evolves. Handles confidential information with sensitivity. RELEVANT EXPERIENCE & EDUCATIONAL REQUIREMENTS Clearance of all major exams (SSC, HSC, qualifying degree). Graduate Experience in US healthcare. At least 2 to 3 years of experience as a quality analyst. Adequate knowledge of quality tools (Green belt certification to be an added advantage). SKILLS & COMPETENCIES Excellent verbal and written communication skills. Excellent documentation and business writing skills. Excel proficiency. Ability to work well under pressure and meet deadline. Ability to work on multiple projects simultaneously. Ability to work creatively and analytically in a problem solving environment. JOB DEMANDS Occasional requirement to travel (primarily related to training and company meetings) within India/US. Ability to work seated at a computer for long periods of time. Candidate should be ready to work in different shifts, including night shift. KEY CONSTITUENTS No direct reports. Internal: Quality Manager and Team Leader. Operations Manager and Team Leader. Production Resources. External: Client interactions as and when required.

Solenis is a leading global producer of specialty chemicals, delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, our innovative portfolio includes advanced water treatment chemistries, process aids, functional additives, and state-of-the-art monitoring and control systems. These technologies enable our customers to optimize operations, enhance product quality, protect critical assets, and achieve their sustainability goals. Headquartered in Wilmington, Delaware, Solenis operates 69 manufacturing facilities worldwide and employs over 16, 100 professionals across 130 countries . Recognized as a 2025 US Best Managed Company for the third consecutive year, Solenis is committed to fostering a culture of safety, diversity, and professional growth. At our Global Excellence Center (GEC) in Hyderabad , we support Solenis global operations by driving excellence in IT, analytics, finance, and other critical business functions. Located in the heart of the IT hub, the GEC offers a dynamic work environment with strong career development opportunities in a rapidly growing yet stable organization. Employees benefit from world-class infrastructure, including an on-campus gym, recreation facilities, creche services, and convenient access to public transport. For more information about Solenis, please visit www. solenis. com . Were Hiring: Accounts Payable Associate Location: Hyderabad India - Hybrid Full-Time | Permanent Position Should have prior experience in Accounts Payable Invoice Processing Strong Knowledge on Accounts Payable Domain Must have experience in SAP Two way and three way match invoice processing Processing of 3rd party freight invoices, Legal, HR Invoices Review and action on discrepancies and fallouts Analyze vendor and system improvement opportunities Review blocks and action as required Review suspected duplicate invoices Processing of Urgent Payment requests Quality check audit and review on invoices Regular process knowledge sessions as part of Quality Audit Creations and Update of process documents New vendor set-ups and changes Clearing of Blocked invoices (MRBR Report) Month end reports Metrics reporting (Data consolidation) Queries and Helpdesk Emails What we offer Competitive health + wellness benefit plan Gym or fitness centre on site, free for Solenis employees/access to external gym membership Night Shift Allowance Cab Facilities - Night shift Internet Allowance Creche Free parking on site Staff hangout spaces Continuous professional development with many opportunities for growth Access to a wide variety of internal and external training courses on our learning system. Access to self-paced language training on our learning system (free) No-meeting Fridays Competitive Salary and bonuses Relocation assistance available Hybrid work arrangement eg. 3 days in office. About Us At Solenis, we understand that not every candidate will meet every qualification listed. If you believe your skills and experience can bring value to the role, we encourage you to apply. We recognize our people as our greatest asset and offer competitive compensation, comprehensive benefits, and ample opportunities for professional growth and development. If you re looking to be part of a world-class organization and contribute to meaningful work, we look forward to hearing from you. Solenis is an Equal Opportunity Employer.

Walk-in Drive for Quality Analyst & Quality Team Lead- 3rd June 25 Timings: 11:00AM- 12:00PM Shift: Night Shift(US Shift) Work Location: Sholinganallur_Chennai JOB SUMMARY This position is responsible for the daily quality review of transactions and calls from voice staff in support of healthcare operations, overseeing quality assurance and improvement. Additionally, the position entails identifying, recommending, and implementing quality improvement programs and practices aimed at enhancing process improvement, customer experience and ensuring high-performing operation. It will be an individual contributor. KEY WORDS Quality Analyst, Good Communication, Customer feedback response handling, Agent feedback and coaching, RCA, CAPA, Quality Tools, RCM, US Healthcare. ESSENTIAL RESPONSIBILITIES : Achieve daily QA targets Review and assess transactions, including calls Provide fair, concise, and objective feedback Report findings to agents and leads for training and improvement Collaborate on quality processes and scoring techniques Timely report quality monitoring for agents Raise and resolve QA concerns promptly Coach and provide feedback to monitored personnel and supervisors Identify quality improvement opportunities using business tools Calibrate scores objectively Ensure consistency across sites and teams focusing on customer experience and performance Analyze quality data to identify root causes and recommend improvements Prepare monthly and ad hoc QA reports timely Work with leads and training team to address areas for improvement from QA results. SKILLS AND COMPETENCIES Provides regular coaching and feedback to agents Motivates employees for better results Strong communication and listening skills Capable of coaching for performance improvement Knowledgeable about the US Healthcare industry Understands healthcare provider business policies and practices Advanced interpersonal, presentation, and communication skills Effective problem-solving, decision-making, and innovative thinking Proficient in Microsoft Office. FORMAL EDUCATION AND EXPERIENCE Graduation in any stream Experience in denial management and calling. 1-2 years of experience as full time quality analyst in US Healthcare

Greetings from Vee Healthtek...! We have an Immediate Opening for Quality Analyst - AR (US Healthcare) Note - Looking for on papers QA Designation: Quality Analyst/ Senior Quality Analyst Department: Medical Billing Experience: 3+Years Location: Mohali Skills required: Good Domain Knowledge Good Oral & Written Communication skills Proficient in MS Word/Excel Excellent analytical skills with understanding of health care claims processing. Ability to multi-task Willingness to be a team player and show initiative where needed. Willingness to work in Flexible Shifts On Papers Quality Analyst is Appreciable Roles & responsibilities: Ensure all Quality parameters are met by removing errors. Work towards Service Levels and meet the productivity and quality requirements. Counsel the team members on quality issues. Document all errors and feedback given to each team membe r in the prescribed format. Ensure all client updates are recorded and shared across the team. Execute quality check are done as per the latest updates. Ensure timely communication with the clients. Identify and update your supervisor on the training requirements of your team. Interested candidates can reach out to Name - Bhagyashree V Contact Number - 9741406191 Mail Id - bhagyashree.v@veehealthtek.com

KRA's: Quality check of all raw materials, in-process and finished goods on a FIFO basis QMS Implementation Audit Documentation Internal/ external as well as 3rd party/ regulatory audit compliances Required Candidate profile 5+ years of experience in Quality [quality inspection, auditing, testing, reporting] in a medical device/ pharmaceutical manufacturing co. Should be ready to travel or relocate to Taloja Navi Mumbai

We're seeking a Quality Assurance Analyst to assess the quality of service processes, monitor interactions, and provide feedback to improve scores. Key Responsibilities: - Audit calls and emails to assess product/process, communication, and soft skills. - Conduct audits and provide feedback to agents. - Share daily reports and quality scores with the team. - Participate in internal and external calibration sessions. Requirements: - 1 year of experience in handling quality audits. - Excellent verbal, written, and interpersonal communication skills. - Excellent listening and analytical skills. - Proficient in MS Office (Word, PowerPoint, and Excel). - Effective feedback and coaching skills. Additional Details: - Location: Gurgaon - Working Days: 6 days - Shift: Day shift How to Apply: ' , vrindagulati@pbpartners.com

Min 2 yr BPO Sr Quality Manager Exp from BPO Industry Manage BPO Quality Team Call Callibration, Audit, Score WFO- KOL/ Lucknow only- APPLY ONLY IF CAN RELOCATE in Kolkata and Lucknow not any position in Delhi/NCR and Bangalore,Hyderabad Required Candidate profile WFO- KOL/ Lucknow only- APPLY ONLY IF CAN RELOCATE in Kolkata and Lucknow not any position in Delhi/NCR and Bangalore,Hyderabad Call/whatsapp CV Amit 8851792136, Neha 8287267407

QMS Implementation Audit facilitation: will represent the company during regulatory/ 3rd party audits: MHRA, USFDA, MCC, WHO, etc. Products: temperature-controlled packaging & temperature monitoring systems used for storage & transit of medicines Required Candidate profile Any science graduates 10-15 years' experience in quality, ideally in pharma/ medical devices/ equipment manufacturing industry International Audit Experience mandatory Should be open for global travel