945 Quality Audit Jobs - Page 18

Roles and Responsibilities: Responsible for identifying and assessing training needs within an organization, developing training plans, and implementing various training methods to enhance employee skills and performance. Monitor, evaluate, and score Outbound/inbound calls against established quality assurance. Identify and assess future and current training needs through job analysis and consultation with line managers. Audit calls to gauge call quality and gather actionable insights. Give feedback for the audited calls to drive quality and conversion improvement. Publish reports based on audit findings. Draw an overall or individualized training and development plan that addresses needs and expectations. Prepare and present performance analysis, QA reports, and/or other information on quality performance. Train, onboard, and evaluate new trainers. Monitor employee performance and response to training. Evaluate employee performance to gauge where skills are lacking. Develop training manuals that target tangible results. Conduct effective induction and orientation sessions. Monitor and evaluate the training programs effectiveness, success, and ROI periodically and report on them. Collaborate with various departments to ensure employees receive the necessary training and design training documents. Skills Required: Excellent communication and leadership skills. MS Office proficiency Strong writing and record-keeping ability for reports and training manuals. Proven work experience as a sales trainer and auditor. Ability to plan, multi-task, and manage time effectively. Qualification: Graduate & Above

Skill required: Banking Services - Banking Fundamentals Designation: Banking operation Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 Years Language - Ability: English - Intermediate What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Develop and deliver business solutions related to the mortgage (pledging of a property to a lender as security for a mortgage loan) products offered by banks and operate residential mortgage back office transactions from underwriting to closing. What are we looking for? Ability to establish strong client relationship Agility for quick learning Results orientation Problem-solving skills Adaptable and flexible Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Quality Checks - Operational Audit & Compliance Designation: Quality Assurance Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Quality control is a process by which entities review the quality of all factors involved in productionThe Operational Audit & Compliance team focuses on auditing and managing effective implementation and delivery of functional processes within operations to mitigate risks. The role may require for you to have a good understanding of anti-corruption, BCM and infosec policies, records management and contractor controls. The team is responsible for establishing processes to validate the effectiveness and drive improvements wherever required. What are we looking for? Quality Assurance (QA) Quality Management Adaptable and flexible Agility for quick learning Commitment to quality Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Call HR Sunanda 9945807247 Responsibilities of Call Quality Analyst: Monitoring Calls: Listening to live, recorded, and side-by-side calls to assess agent performance and identify areas needing improvement. Sal up to - 35k Need Immediate Joiners.

Roles & Responsibility :- Processes adequacy review of each process of the QMS with functions Site visits for QA audit, including Stores Audits Internal Audits every quarter in Bangalore Internal Auditors training program in Bangalore Review of Project Management Plans and Design Management Plans Preparation and updation of Project Quality Plans Monthly report system from each Site Fortnightly QA training for the Site QA persons Monthly QA review meetings External Audit preparations Risk tables updation with each department Preferred candidate profile Any Engineering Graduate with 2-6 years in Quality Exposure to working in Projects environment QMS training , at least as Internal Audit Quality certification such as ISO 9001 Lead Auditor, IRCA, or equivalent is preferred. Experince in Railways or Infrastructure preferred Detail-oriented with strong analytical and problem-solving skills. Proficient in Microsoft Office (Word, Excel, PowerPoint). Ability to work independently and manage multiple audits simultaneously.

Role: Quality Analyst Exp: Min 6 months in BPO QA Edu: Graduate must Skills: Audits, RCA, Feedback, Reporting Comms: Excellent English required Shift: Day Shift Salary: Up to 32K CTC Job Type: Full-Time Loc: Gurugram HR Manager Manish 7062933674

Quality Analyst Hiring - Bangalore Min 1 yr exp as a QA Should have excellent oral and written communication Should be well aware of quality tool call audit feedback call monitoring 7QC Tools, RCA, 5WHY's Karishma.imaginators@gmail.com Required Candidate profile CTC will vary upon last CTC - Max hike upto 30% depending upon interview process

Responsible for Quality Checking/ Repairs of Mobile Handsets. Work on in-house software for mobile handsets grading. Required Candidate profile Candidate must have some prior experience in Quality Checking/Repairs of mobile handsets. Candidate must have basic excel knowledge. Candidate with Similar Work Experience preferred. Perks and benefits Best in the industry

Min 2 yr BPO Sr Quality Manager Exp from BPO Industry Manage BPO Quality Team Call Callibration, Audit, Score WFO- KOL/ Lucknow /BLR only- APPLY ONLY IF CAN RELOCATE - no position in Delhi/NCR , Hyderabad Required Candidate profile WFO- KOL/ Lucknow /BLR only- APPLY ONLY IF CAN RELOCATE -no position in Delhi/NCR and Hyderabad Call/whatsapp CV Sri 8851792136, Neha 8287267407

TENANCY MANAGEMENT 1+ Years Pune Job Responsibilities: The Tenancy Management will provide specialized services to Corporate housing on all below-mentioned key points. Ensuring timely/best solutions to client issues and coordinating with client, handling- Technician & Housekeeping staff. Skills: House-keeping quality audit of the Service Apartments Repair & Maintenance of the Service Apartments Inventory management of New Serviced Apartment Demand/Issue of Cleaning materials Admin matters of housekeeping staff Monthly performance report of HK Staff SA Furnishing of the apartment Procurement & Vendor management

Our Client is a global precision manufacturing company delivering high-performance plastic and metal components to the worlds leading technology brands. With manufacturing facilities in India and China, and a customer base spanning consumer electronics, industrial, and energy infrastructure, we are driven by quality, agility, and innovation. Our Chennai facility is an advanced manufacturing site producing components for smart devices and energy systems including relays and switchgear assemblies. We are looking for a Quality Manager to lead our quality systems and customer satisfaction strategy for these critical product lines. The Quality Manager will be responsible for establishing, maintaining, and improving quality systems, processes, and procedures across the production of switchgear components and electromagnetic relays. You will oversee quality planning, regulatory compliance, audits, and customer quality assurance. Key Responsibilities Lead the end-to-end Quality Assurance (QA) and Quality Control (QC) functions at the Oragadam plant. Manage and improve systems related to ISO 9001, ISO 14001, and IATF 16949 standards. Ensure product compliance to customer specifications in the switchgear and relay segments. Drive APQP, PPAP, FMEA, Control Plans, and MSA for new product launches and ongoing production. Analyze quality issues, implement root cause analysis (8D, CAPA), and ensure closure. Coordinate internal and external audits, including regulatory and customer audits. Collaborate with R&D, manufacturing, and supply chain teams for proactive quality planning - Implement statistical process control (SPC) and continuous improvement methodologies. - Mentor and manage the QA team, including inspectors and engineers. - Interface with key domestic and global customers to resolve issues and build trust. Requirements Education: B.E./B.Tech in Electrical, Mechanical, or Electronics Engineering Experience: 12 to 18 years in Quality Management industry Background: Experience in switchgear, relay manufacturing, or related electromechanical components is essential Strong knowledge of: IATF 16949 / ISO 9001 QMS, APQP / PPAP / FMEA / SPC / MSA Hands-on with quality tools such as 5 Whys, Pareto, 8D, DMAIC Strong leadership, team development, and cross-functional collaboration skills Experience working in high-mix, high-volume manufacturing preferred We are Looking candidates only in Switch Gear Manufacturing and Electromagnetic Relay Manfacturing and Precision Component Manufacturing Interested candidates Please call me at Thanks and Regards L Sainath Jayaram SAI HR CONSULTANTS DIRECTOR TALENT ACQUISITION 8015088704 sainathjayaram95@gmail.com

As a Quality Engineer, you ensure high quality of software solutions in collaboration with the whole development team. Your focus lies on effective testing, quality in automation, programming and deploying software. Automation of test activities plays an important part in your role. You understand and use the required tooling to support this. - Grade Specific You have >3 years experience as Quality Assurance and Test Engineer. You have respect and influence on customers and colleagues. You have experience with coaching and setting up new teams. You have several years of experience with various clients.

Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Hindi - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. As a Quality Auditor, you will be:Responsible for Quality Audits ensuring service meets the client and org goals and standards of quality. Need to enforce the defined policy guidelines for all workflows assigned under the Content Moderation scope.Need to ensure timely quality insights are shared to drive process improvements. Should ensure timely feedback and individual performance development is tracked and reported.Should work with the core Operations Team and drive overall quality standards defined as per the process.Note- The reviewed/audited content could be sensitive or of graphic natureAssess the quality of analysts on the project.Meet volume and quality targets for all quality assurance audits.Develop and maintain knowledge of client and their business needs processes.Develop and maintain an understanding of client Service Level Agreements and the department s key performance requirements.Develop and maintain product, industry, and business and professional skills by participating in on-the-job and classroom training. What are we looking for Participate in process calibration sessions with clients and cross-vendor.Take accountability for effectively handling escalations.Identify root causes for business-related issues and recommend solutions to improve overall client satisfaction.Assist with monitoring and tracking incidents to ensure timely resolution.Deliver individual and group feedback, provide coaching sessions, motivating, and encouraging analysts to improve performance.Content Moderation Guidelines:In-depth understanding of content moderation guidelines and policies specific to the platform or industry.Digital Literacy:Familiarity with various types of online content, including text, images, videos, and audio.Attention to Detail:Keen eye for identifying inappropriate, offensive, or harmful content.Policy Interpretation:Ability to interpret and apply content moderation policies consistently and accurately.Decision Making:Skill in making well-informed and consistent content approval or rejection decisions.Risk Assessment:Capability to assess the potential risks associated with various types of content.Data Analysis:Basic data analysis skills to identify trends, patterns, and areas of improvement.Communication Skills: Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions.Quality Assurance:Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in MS Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills in creating reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, and manage coaching logs.Cultural Sensitivity and Resilience:Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills. Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Previous experience evaluating quality preferred.At least 2 years overall experience and at least 1 year in Content Moderation related work Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shiftsStrong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and Hindi language skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsThis is a Work from Office RoleMust be open to working in a 24/7 environment. Qualification Any Graduation

Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. As a Quality Auditor, you will be:Responsible for Quality Audits ensuring service meets the client and org goals and standards of quality. Need to enforce the defined policy guidelines for all workflows assigned under the Content Moderation scope.Need to ensure timely quality insights are shared to drive process improvements.Should ensure timely feedback and individual performance development is tracked and reported.Should work with the core Operations Team and drive overall quality standards defined as per the process.Note- The reviewed/audited content could be sensitive or of graphic nature What are we looking for Assess the quality of analysts on the project.Meet volume and quality targets for all quality assurance audits.Develop and maintain knowledge of client and their business needs processes.Develop and maintain an understanding of client Service Level Agreements and the department s key performance requirements.Develop and maintain product, industry, and business and professional skills by participating in on-the-job and classroom training.Participate in process calibration sessions with clients and cross-vendor.Take accountability for effectively handling escalations.Identify root causes for business-related issues and recommend solutions to improve overall client satisfaction.Assist with monitoring and tracking incidents to ensure timely resolution.Deliver individual and group feedback, provide coaching sessions, motivating, and encouraging analysts to improve performance.Content Moderation Guidelines:In-depth understanding of content moderation guidelines and policies specific to the platform or industry.Digital Literacy:Familiarity with various types of online content, including text, images, videos, and audio.Attention to Detail:Keen eye for identifying inappropriate, offensive, or harmful content.Policy Interpretation:Ability to interpret and apply content moderation policies consistently and accurately.Decision Making:Skill in making well-informed and consistent content approval or rejection decisions.Risk Assessment:Capability to assess the potential risks associated with various types of content.Data Analysis:Basic data analysis skills to identify trends, patterns, and areas of improvement.Communication Skills: Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions.Quality Assurance:Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in MS Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills in creating reports. Data analysis Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shiftsData analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, and manage coaching logs.Cultural Sensitivity and Resilience:Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills. Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Previous experience evaluating quality preferred.At least 2 years overall experience and at least 1 year in Content Moderation related workThis is a Work from Office RoleMust be open to working in a 24/7 environment. Qualification Any Graduation

To work as a Quality Executive in Quality unit with relevant experience. Qualifications : Diploma or BE background. 1 positions for candidates with 3+ years of relevant experience 1 position for a fresher. Language Proficiency: Kannada or English. Positive attitude and ability to work as part of a team.

Responsibilities: * Conduct quality audits & ISO Standards,document findings * Ensure compliance with industry standards * Implement quality systems & processes * Oversee final inspections & manage quality control Health insurance Provident fund Office cab/shuttle

About the job Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment. Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and specialty threads. With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide. Following the acquisition of Texon and Rhenoflex, new Coats Footwear now has a complete range of footwear components to meet your needs, from heel counters to toe puffs and everything in-between. Through our technologically diverse product portfolio, we can cater to both current and future trends, setting new standards in the process, turning customer ideas into a reality and accelerating sustainability. Headquartered in the UK, Coats* connects talent, textiles, and technology to make a better and more sustainable world. For more info, visit our website: www.coats.com Job Description: Fabric Quality Assurance Manager Department: Technical / Quality Location: Ambas Reports To: Manufacturing Director - India Role Purpose: To ensure the consistent delivery of high-quality aramid fabrics by implementing and overseeing robust quality assurance systems across spinning, twisting, weaving, and dyeing processes. This role is essential in maintaining compliance with industry standards, customer specifications, and internal benchmarks, while also driving continuous improvement initiatives. Key Responsibilities: Quality Assurance Management Develop and implement quality control plans for aramid spinning, twisting, weaving, and dyeing processes. Monitor in-process and final fabric quality to ensure conformity with technical and customer specifications. Manage root cause analysis and corrective/preventive actions (CAPA) for quality-related issues. Process Auditing & Compliance Conduct regular internal audits across all stages of fabric production. Ensure compliance with ISO, OEKO-TEX, and other relevant standards. Collaborate with production teams to close quality gaps and drive process adherence. Customer & Certification Interface Act as the quality interface for key customers and external audits. Support technical documentation and lab testing for customer approvals and certifications. Data Analysis & Reporting Track key quality metrics (e.g., defect rates, first-pass yield, claims) and present insights to leadership. Use statistical tools and Six Sigma principles to drive continuous improvement. Team Leadership & Training Lead and develop a team of QA inspectors and technicians. Conduct training on quality standards, defect identification, and problem-solving tools. Key Skills & Competencies: Strong technical knowledge of aramid fiber properties and processing behavior. Deep understanding of textile quality systems, standards, and testing methods. Proficiency in weaving and dyeing defect analysis, shade control, and process stability. Excellent analytical, communication, and leadership skills. Familiarity with Lean, Six Sigma, or other quality improvement methodologies Qualifications & Experience: Degree in Textile Engineering / Technology or equivalent. Minimum 1015 years of relevant experience in aramid-based fabric manufacturing. Proven track record in a similar QA leadership role within technical or protective textiles. At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us. Apply now to be part of our dynamic team and help shape the future of textiles.

Role & responsibilities Review Customer complaints trend & CAPA action of customer complaints. Monitor IHR PPM/ defect trend. Monitor IHR PPM trend & CAPA phenomenon reduction. Updation of Quality documents like PFA/ In process report/ Control Plan/ SOP/ PDI as and when required. Supporting in closure of audit NCS and monitoring the evidences. Tooling improvement suggestions/ Process improvement suggestion. Monitor in process rejection and give action plan Reduce in process rejection and monitoring before coating Area.

Solenis is a leading global producer of specialty chemicals, delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, our innovative portfolio includes advanced water treatment chemistries, process aids, functional additives, and state-of-the-art monitoring and control systems. These technologies enable our customers to optimize operations, enhance product quality, protect critical assets, and achieve their sustainability goals. Headquartered in Wilmington, Delaware, Solenis operates 69 manufacturing facilities worldwide and employs over 16, 100 professionals across 130 countries . Recognized as a 2025 US Best Managed Company for the third consecutive year, Solenis is committed to fostering a culture of safety, diversity, and professional growth. At our Global Excellence Center (GEC) in Hyderabad , we support Solenis global operations by driving excellence in IT, analytics, finance, and other critical business functions. Located in the heart of the IT hub, the GEC offers a dynamic work environment with strong career development opportunities in a rapidly growing yet stable organization. Employees benefit from world-class infrastructure, including an on-campus gym, recreation facilities, creche services, and convenient access to public transport. For more information about Solenis, please visit www. solenis. com . Were Hiring: Accounts Payable Associate Location: Hyderabad India - Hybrid Full-Time | Permanent Position Two way and three-way match invoice processing Processing of 3rd party freight invoices, Legal, HR Invoices Review and action on discrepancies and fallouts Analyze vendor and system improvement opportunities Review blocks and action as required Review suspected duplicate invoices Processing of Urgent Payment requests Quality check audit and review on invoices Regular process knowledge sessions as part of Quality Audit Creations and Update of process documents New vendor set-ups and changes Clearing of Blocked invoices (MRBR Report) Month end reports Metrics reporting (Data consolidation) Queries and Helpdesk Emails Process improvement ideas Implementations SIX Sigma and RPA projects Analysis and Root Causes for any discrepancies What we offer Competitive health + wellness benefit plan Gym or fitness centre on site, free for Solenis employees/access to external gym membership Night Shift Allowance Cab Facilities - Night shift Internet Allowance Creche Free parking on site Staff hangout spaces Continuous professional development with many opportunities for growth Access to a wide variety of internal and external training courses on our learning system. Access to self-paced language training on our learning system (free) No-meeting Fridays Competitive Salary and bonuses Relocation assistance available Hybrid work arrangement eg. 3 days in office. About Us At Solenis, we understand that not every candidate will meet every qualification listed. If you believe your skills and experience can bring value to the role, we encourage you to apply. We recognize our people as our greatest asset and offer competitive compensation, comprehensive benefits, and ample opportunities for professional growth and development. If you re looking to be part of a world-class organization and contribute to meaningful work, we look forward to hearing from you. Solenis is an Equal Opportunity Employer.

Role & responsibilities Raw material inspection, In-house production quality, Subcontract Inspection. Maintenance of Quality Control equipment and calibration. Coordinate Quality plans with respect to Contract plan. Handle rejection and quality issues. Coordinate with management representation (MR) for AS9100 and ISO Standards. Vendor evaluation. Preferred candidate profile Experience in mechanical engineering industry.

Job Title: Subject Matter Expert for Escrow Reporting to: Team Leader Objectives Associate would be responsible for reviewing information on the mortgage document and entering the information from mortgage document to Client System, Performing due diligence by validating the information on documents, review the conditions and sign off basis the availability of required documents. Flag out any discrepancy issues found on any of the required mortgage documents back to customer. Key Result Areas (KRAs) Productivity: SMEs on production is expected to meet or exceed the set / agreed target in a given timeframe, both during the training period and in the period following training. The productivity targets will be revised based on the tenure and any such changes will be made known to the associate. Quality: SMEs are expected to meet and exceed the minimum quality benchmark according to the guidelines specified. The quality targets will be revised based on the tenure and any such changes will be made known to the associate. Feedback: SMEs are expected to conduct quality audits on the work items processed in process and deliver feedback to the processing associates. They are also required to maintain quality dashboards, Production MIS & SOPs Qualification: Graduate/Diploma (4 year) in any discipline. Bachelor’s degree in accounting or finance or related field would be preferable Skill Sets More than 72 months experience being part of below functions: Experience of working in US Mortgage Escrow experience Understand escrow lines or products Knowledge of core logic, lareta, proctor or assurant activities Understood Tax amount reporting, pre-boarding loans, comprehension of HUD and Initial escrow statement Experience of working in Escrow set-up, Analysis and Cancellations. Knowledge of mobile homes (good to have) Mortgage Insurance cancellations Hazard Insurance Decent oral and written communication skill with mortgage domain experience Good analytical and reasoning skills Good keyboard skills – Formal Training in Typing would be an added advantage. Typing speed of 30 wpm. Ability to work with multiple teams Stress tolerance - Ability to work accurately under pressure. Good Team Player Willingness to work in night shifts(6.30 pm IST to 4:30 am IST) Willingness to work from office locations

Job Title: Quality and Regulatory Manager (Medical Devices) Reports to: Director of Quality / Head of Operations Job Summary The Quality and Regulatory Manager is responsible for ensuring that all medical device products comply with global regulatory requirements (e.g., US FDA, EU MDR, ISO 13485), maintaining effective quality management systems, and facilitating successful regulatory submissions. The role involves leading internal and external audits, managing documentation, and supporting cross-functional teams to ensure the safety, efficacy, and compliance of medical devices throughout the product lifecycle. Key Responsibilities Quality Management System (QMS): Develop, implement, and maintain the QMS in accordance with ISO 13485, FDA 21 CFR Part 820, and other applicable regulations. Lead internal and external audits, and manage corrective and preventive action (CAPA) processes. Ensure proper documentation, control, and retention of quality records and regulatory files. Oversee product nonconformance investigations and ensure timely closure of deviations. Regulatory Affairs: Prepare, compile, and submit regulatory filings (510(k), CE Mark Technical Files, etc.) for new and existing products in global markets. Monitor and interpret global regulatory changes, ensuring the company remains in compliance. Serve as primary contact for regulatory agencies and notified bodies during inspections and audits. Develop and maintain product registration dossiers and technical documentation. Risk Management: Lead risk management activities in accordance with ISO 14971, including hazard analysis and post-market surveillance. Support product recalls, field safety corrective actions, and complaint investigations. Training & Continuous Improvement: Train and mentor staff on quality and regulatory requirements. Drive continuous improvement initiatives for product and process quality. Cross-Functional Support: Collaborate with R&D, Manufacturing, Supply Chain, and Marketing to ensure compliance in product design, labeling, packaging, and advertising. Support new product development teams with regulatory strategy and submission pathways. Qualifications & Requirements Bachelors or Master’s degree in Engineering, Life Sciences, Pharmacy, or related field. Minimum 2 years’ experience in quality and/or regulatory roles in the medical device industry. Strong knowledge of ISO 13485, FDA 21 CFR Part 820, EU MDR/IVDR, and related standards/regulations. Experience preparing regulatory submissions (510(k), PMA, CE Mark, etc.). Lead Auditor certification for ISO 13485 (preferred). Excellent written and verbal communication skills. Strong organizational and project management abilities. Key Competencies Detail-oriented and analytical. Problem-solving and decision-making skills. Ability to work cross-functionally and lead teams. Up-to-date with global regulatory trends and requirements. Location: [Insert location] Employment Type: [Full-time/Part-time/Contract] Let me know if you want to add anything about company culture, reporting structure, or specific product lines!

1.Lead the process quality team. 2.Manage all quality-related issues with the manufacturing team (e.g., internal, supplier, customer). 3.Identify root causes and implement permanent corrective actions for product quality issues. Required Candidate profile 4.Communicate efficiently across the shop floor and with both internal and customer management. 5.Handle PPAP, SPC, and other quality documentation. 5.Provide training and development to team members.

Role & responsibilities Quality Auditor: Experience / Knowledge of Credit Card or BFSI products is necessary Experience of at least two years in training in the field of soft skills and communications. Key responsibilities of a call center Quality Auditor: Call Monitoring: Regularly listen to recorded customer calls to assess agent performance against established quality standards, including communication skills, product knowledge, issue resolution, and compliance with company policies. Performance Evaluation: Use standardized scoring systems to evaluate agent performance based on key metrics like customer satisfaction, sales conversion rates, adherence to scripting, and handling of difficult situations. Feedback and Coaching: Provide detailed feedback to agents, highlighting areas of strength and areas for improvement, through individual coaching sessions or team training programs. Trend Analysis: Analyze call data to identify patterns and trends in agent performance, including common customer issues, areas where training may be needed, and potential systemic problems. Quality Standard Development: Contribute to the development and maintenance of quality standards and performance metrics aligned with company goals and customer expectations. Calibration Sessions: Participate in regular call calibration sessions with other quality auditors to ensure consistent evaluation criteria and standards are applied across the team. Reporting and Data Analysis: Generate reports on call quality metrics, identify areas for improvement, and present findings to management to inform decision-making. Compliance Monitoring: Ensure agents are adhering to regulatory requirements and company policies regarding customer interactions. Required Skills for a Call Center Quality Auditor: Strong Listening Skills: Ability to actively listen to customer interactions and accurately assess agent performance based on conversation details. Analytical Skills: Analyze data and identify patterns to pinpoint areas for improvement and develop targeted training solutions. Communication Skills: Effectively communicate feedback to agents, both verbally and in written form, with constructive criticism and clear expectations. Customer Service Knowledge: Understanding of customer service best practices and the ability to identify areas where customer experience can be enhanced. Technical Proficiency: Familiarity with call recording systems, quality monitoring software, and CRM platforms.

Role & responsibilities Assesses the Quality Assurance process and actively looks for opportunities to increase efficiency and proactively brings to Leadership attention. Evaluate operational and management Quality Audit policies/procedures and provide input into the annual review workplan. Performs Quality reviews across multiple clients, working in a variety of host systems. Coordinate with service line leaders and partner with upper level Leadership, to identify areas of risk and assist leadership in developing a quarterly/ annual review plan. Develop a thorough understanding of business processes in scope for assigned reviews and document the processes. Perform account level review to ensure consistency with best practices including but not limited to Quality Audit to confirm implementation and effectiveness of policies/procedures. Performs reviews to measure compliance with policies, procedures, workflow, and other applicable requirements. Identify and document operational, compliance, and quality risks and make recommendations to mitigate risks. Prepare and assist in presenting quality reports of review findings and recommendations to direct leadership for review and approval. Participate in pre- & post-review meetings, providing support and recommendations for issues presented. Ensure past review recommendations are implemented in the current review process. Maintain current knowledge of laws/regulations regarding medical necessity, clinical documentation, compliance standards, other general clinical and/or business matters related to the service line they are working. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties, requirements, or working conditions associated with the job. Associates may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. Preferred candidate profile Graduate in any discipline (B.Sc./M.Sc. Nursing, B. Pharm, M. Pharm, or Life Sciences education is preferred) Certification in Medical Billing and Coding (CPC, CCS, or equivalent) preferred. 3+ years of overall experience with 2+ years of experience in Quality Analysis within the healthcare / RCM domain. Strong understanding of end-to-end RCM processes including charge entry, payment posting, denial management, and AR follow-up. Knowledge of HIPAA and healthcare compliance standards. Proficiency in using billing software (e.g., Epic, Athena, Kareo) and QA tools. Excellent communication skills for feedback and reporting.