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3.0 - 6.0 years
15 - 16 Lacs
Bengaluru
Hybrid
Technical Project Quality Auditor We are looking for a meticulous and results-driven Technical Project Quality Auditor to ensure that project execution aligns with defined scope, timelines, and delivery commitments. This role focuses on evaluating project lifecycle compliance, validating delivery against contractual and internal standards, and identifying areas of deviation or risk to ensure successful project outcomes. Key Responsibilities: Audit project documentation and execution against approved scope, schedules, and deliverables. Verify that projects follow defined governance models, stage-gate reviews, and compliance checkpoints. Assess alignment of delivered outcomes with project charters, business requirements, and technical specifications. Identify deviations in scope, schedule, budget, and quality; report variances with root cause insights. Review change request processes to ensure proper justification, approval, and impact analysis. Evaluate adherence to delivery methodologies (Agile, Waterfall, Hybrid) and project management best practices. Collaborate with PMs, delivery leads, and stakeholders to close non-conformities and ensure corrective actions. Maintain audit trails, compliance logs, and dashboards for reporting project health and delivery assurance. Participate in risk reviews and contribute to mitigation planning from a delivery compliance perspective. Support internal and external project audits, including client-facing reviews where applicable. Qualifications: Bachelors degree in Engineering, Information Technology, or Project Management. 35 years of experience in project auditing, PMO governance, or delivery assurance in a technical environment. Strong understanding of project lifecycle management, scope control, and delivery frameworks. Familiarity with project tracking tools (e.g., MS Project, JIRA, Asana, Smartsheet). Working knowledge of contractual delivery compliance and SLA adherence. Certifications such as PMP, PRINCE2, or CMMI Associate/Auditor preferred. Key Competencies: Analytical mindset with high attention to detail. Strong communication and reporting skills. Ability to manage cross-functional audits across multiple projects. Knowledge of risk and change management processes. Self-driven, with a strong sense of ownership and objectivity. Role & responsibilities Preferred candidate profile Note : Candidate should be available for F2F
Posted 2 weeks ago
1.0 - 5.0 years
4 - 4 Lacs
Chennai
Work from Office
Job description Hi, We are hiring experienced customer support professionals for UK shifts (1.30pm to 10.30pm ) Experience - 1 yr & above (only from customer support background) Work from office only Shift timings - 1.30pm to 10.30pm / 2.30pm to 11.30pm Should be able to join immediately 5 days working in a week and saturday and sunday fixed off Free cab facility provided for pick and drop(*25km radius, door step pick and drop) Good communication skill in English is required We are looking for immediate joiners only Interested candidates can Share your resume through WhatsApp to pavithra Hr -7845935727(No calls pls) Job Responsibilities: Responsible for reviewing associate's quality of phone and/or non-voice interactions based on client established quality measures. Responsible for monitoring associate's compliance to business rules and processes, and report any breaches identified. Responsible for completing monitoring forms, including comments detailing associate performance and saving all results in the database for review and reporting. Assist in making recommendations for quality assurance improvement, particularly around their workflow and knowledge guides Being able to work at speed, accurately to agreed targets Excellent analytical skills, ability to synthesize data from various sources Excellent time management and organizational skills Knowledge Basic knowledge of computers and use of software. Knowledge of quality assurance standards and methodologies, would be an advantage Education: Higher secondary & above Interested candidates kindly share your updated cv to the below contact number -(H.R PAVITHRA)- 7845935727
Posted 2 weeks ago
4.0 - 5.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Senior Executive Quality - Private Label FMCG (Non-Food: Home Care, Personal Care, Baby Care Products) Location: Bangalore Job Summary: Quality Private Label FMCG (Non-Food) will be responsible for ensuring the highest quality standards in the development, production, and delivery of Home Care, Personal Care, and Baby Care products. The role involves collaborating with cross-functional teams, managing supplier quality, and adhering to regulatory compliance to ensure customer satisfaction and brand reputation. Key Responsibilities: Define and implement quality standards, specifications, and guidelines for Home Care, Personal Care, and Baby Care product categories. Work closely with 3P Suppliers for R&D and product development to ensure products meet safety, performance, and quality benchmarks. Conduct product evaluations, sensory testing, and performance assessments during development phases. Ensure the products comply with regulatory standards- BIS,FDA,ISO, Ayush Conduct comprehensive audits of Home Care, Personal Care, and Baby Care product Suppliers to ensure compliance with quality standards and regulatory requirements. Ensure on boarding of New FMCG suppliers with adherence to quality and regulatory criteria. Analyze quality trends and implement continuous improvement initiatives across manufacturing and supply chain processes. Identify root causes for quality issues and drive corrective and preventive actions. Provide training and support to new suppliers to help them understand and comply with company standards. Responsible for handling end-to-end quality operations in the retail supply chain. Travel to multiple 3rd party supplier locations within the city and out of the city for Quality inspections and solving the issues. Framing of Specifications and SOPs for Home Care, Personal Care, and Baby Care Products Should have good command on leading the FMCG Nonfoods Project from development to Implementation. Strong Technical Knowledge on Drug &Cosmetic, Ayush license, LM , PCB & Labeling Guidelines. Develops and implements Nonfood regulatory and quality strategic plan for Private label brands in concert with corporate strategic plan. Address and resolve customer complaints related to product quality in a timely and effective manner. Use customer feedback to drive product and process improvements. Develop supplier QA team continuously through training, knowledge sharing and follow up. Working and interacting daily with the 3 rd Party Suppliers and corporate QA Team on projects related to Quality and safety efficiencies. Guidance needs to be provided from time to time for the Supplier Quality Team. Key Skills: Ability to develop & lead the project Individually. Should have strong experience in managing stakeholders and understanding of the strategic sourcing process. Able to utilize and critically evaluate data from a variety of sources to identify root cause and lead teams towards resolution. Proven experience in NonFood Categories like Home care, Cosmetics, paper & disposables, party needs, puja articles, general merchandise etc. Process oriented with excellent communication and problem-solving skills. Strong communication skills verbal and written, ability to communicate effectively to varied audiences Self-motivated, able to perform role with minimal supervision Able to manage multiple priorities in a dynamic environment Ability to work in a team environment to consistently achieve results & achievement. Strong organizational skills Demonstrates a positive can-do excellent teamwork attitude with strong communication/ information sharing skills A self-starter capable of designing and implementing services/processes Team player who can collaborate across multiple functional areas Qualifications: Bachelors/Masters degree in Chemistry, Cosmetology Chemical Engineering Minimum 5 years in quality assurance/quality control, preferably in FMCG (Non-Food) Home Care, Personal Care, or Baby Care products. Familiarity with chemical formulations, product testing, and regulatory frameworks. Proficiency in quality management tools and techniques (e.g., FMEA, SPC, CAPA). Should have Good Knowledge on Data analysis & Excel, Word, PPT. How to Apply Interested Candidates please share your resumes at - sandhya.tiwari1_ch@external.swiggy.in
Posted 2 weeks ago
2.0 - 7.0 years
4 - 5 Lacs
Chennai
Work from Office
Handling Internal - Quality Audit- AP & P2P Exp in SAP -FICO & MM Modules Invoice management & transaction account Vendor Statement reconciliation Interact with Stakeholder / Vendors Emails & Calls Strong in MS office ,Macros & automation /PowerPoint
Posted 2 weeks ago
8.0 - 12.0 years
0 - 1 Lacs
India, Gujarat
Work from Office
Prepare Job specific Quality plans Facilitate RMC mix Design Trials/ approvals Deploy PQP at sites through orientation / training Monitor Quality performance of cluster jobs through audits Monitor Corrective & Preventive actions Liaison with Customer on QA related matters Organize Quality status reviews of sites Third party/Vendor inspections Trouble shooting in Quality matters Experience in QA / QC department in execution of jobs relating to foundation engineering. Experience in quality control requirements of various works involved in the project. Knowledge of method statements. Awareness of Codes and standards for various works in foundation engineering 6 to 13 years’ experience in QA/QC department of similar nature of a construction industry, out of which he shall be front line quality engineer for a period of 5 to 8 years.
Posted 2 weeks ago
1.0 - 5.0 years
1 - 3 Lacs
Kolkata
Work from Office
Job description: Well Versed with Training Metrics TNA, TNI, TTT, NHT/ PKT/Refresher. Excellent Communication required The Candidate should be able to handle 20 - 30 Trainee batches. Ability to multi-task with well-developed organizational skills. Designing and delivering engaging training program to improve employees Vocabulary, Pronunciation and fluency. The Candidate will be responsible for delivering high quality voice and accent training to our employees. Required Candidate profile: Minimum 1 years of experience as a Trainer (Sales or Collection Process) in Call center. Candidate must proficient in Hindi (speak) and English language. Soft skill training working experience. Good interpersonal skill. Strong understanding of and experience in product training preferably in domestic BPO domain Good in PPT & Excel.. Perks and benefits Interested can call Kamolika-8336067060 or can send cvto komolika.RoyChoudhury@imarque.co.in
Posted 2 weeks ago
5.0 - 8.0 years
4 - 4 Lacs
Chennai
Work from Office
Job Title: Senior Quality Control (QC) Engineer Building Construction Location : Chennai Experience : 5 to 8 Years Industry : Civil Construction / Infrastructure / Real Estate Qualification : B.E. / B.Tech in Civil Engineering Job Summary We are seeking an experienced and detail-oriented Senior QC Engineer to lead and manage the quality assurance and quality control processes across our building construction projects. The ideal candidate will have a strong background in civil engineering practices, quality management systems, and regulatory standards to ensure construction activities meet project specifications, safety norms, and industry benchmarks. Key Responsibilities: Lead site-based QC operations and ensure adherence to quality standards across all construction phases. Review and approve construction method statements, ITPs (Inspection & Test Plans), and material submittals. Inspect and verify construction work including RCC works, masonry, waterproofing, plastering, finishes, MEP coordination, etc. Monitor contractor and vendor compliance with project quality specifications and applicable codes. Manage internal and third-party inspections, testing procedures, and audits. Maintain complete and accurate documentation of QC inspections, material test reports (MTR), and non-conformance reports (NCR). Identify recurring quality issues and coordinate with site teams for timely resolution and preventive actions. Train and mentor junior QA/QC engineers and site supervisors on quality standards and procedures. Participate in client and consultant meetings related to quality assurance and corrective measures. Ensure compliance with ISO 9001:2015, local building codes, and safety regulations. Key Skills Required: In-depth knowledge of construction quality standards, QA/QC procedures, and building codes. Proficiency in reviewing structural and architectural drawings and specifications. Strong understanding of materials testing (concrete, steel, aggregates, etc.). Experience in managing site audits and preparing quality-related reports. Skilled in MS Office, AutoCAD, and quality management tools. Excellent leadership, coordination, and communication skills.
Posted 2 weeks ago
8.0 - 10.0 years
6 - 8 Lacs
Pune
Work from Office
Customer Quality Assurance Engineer - knowledge of testing electrical machines as per IS standards Coordinate activities in process inspection final inspection & testing Handle Customer Inspections independently Update in PPAP WI in-house checks OPL Required Candidate profile Preferred Age: 28 to 40 years Experience in Electrical Equipment Manufacturing Industry as a Customer Quality Assurance Engineer Quality Audit Customer PPAP Preparation, Approval & Sign off
Posted 2 weeks ago
6.0 - 11.0 years
20 - 25 Lacs
Pune
Work from Office
Grade I - Office/ CoreResponsible for supporting HR Services delivery which may include providing payroll services, supporting internal HR and cross HR Delivery Centre operational and service management reporting, resolving complex queries or provide guidance on the organisational data change process and to process organisational data change requests and mass data uploads. Entity: People, Culture & Communications HR Group Job Description: We re modernizing and simplifying the way we run People and Culture in bp and our Global P&C solutions and services team is at the heart of new ways of working. Every effort is taken to ensure consistency and standardization of the HR processes across the globe. However, we understand that every country has its outstanding legal, fiscal and regulatory requirements and there is a need to support them. The purpose of the People Data Specialist role is to provide guidance and information to employees, managers and HR on sophisticated employee processes and data changes, across the breadth of the Workday processes. The specialist coordinates employee data changes and manages any associated cases such as changes to work schedules, location, compensation, etc Key Accountabilities: Support with the Global Offer and onboarding processes, ensuring to create optimum experience for the candidates and managers Implement and monitor the Quality framework to ensure Quality Assurance, Quality Audit, Quality improvement and Knowledge management initiatives are running effectively Work closely with other Regional Development Centres (RDCs) and the wider Services & Solutions to contribute to client and/or enhance relationships and ways of working Ensure that candidate, employee, and organization data integrity is maintained during the workforce Understand the relevant procedures and processes for the relevant businesses, as well as the internal processes. Perform the review and approval steps to ensure these are in line with policy and established. Deliver record and document image management services according to agreed processes Main point of contact for wider bp teams i.e. Talent Acquisition, Payroll, Benefits, Squads, etc. and external vendors Administration processing, following data management processes and procedures. Identify, raise and apply continuous improvements to services. Work closely with other Core People Services team members within the P&C Services to ensure that overall operational objectives are met, ideas shared and lessons learned. Investigate, liaise and resolve complex issues involving multiple systems and stakeholders. Ensure alignment to process maps and standard data input forms. Support team members in resolving operational issues and understanding processes. Support the resolution of business critical issues Support acceptance testing for P&C Services technology changes. Ensures proper documentation and compliance for internal controls and audits Identify, analyze and improve the existing process by recommending and implementing solutions in an innovative and logical manner Identify opportunities to improve service to deliver a better customer experience and better efficiency Essential Education: A minimum of a bachelor s degree (or equivalent), master s degree or equivalent. Minimum of 6+ years of meaningful experience in HR Shared services and preferably experience in the Workday system Prior experience in Organization and Employee data management roles Proficient knowledge of CRM systems, MS Office Shift timings: 12:30 to 9:30 PM IST (may change to the general shift) Location: Pune (WFO 3 days a week) We are an equal opportunity employer and value diversity at our company! We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation . Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, Analytical Thinking, Communication, Creativity and Innovation, Customer service delivery excellence, Customer Service Design, Data Management, Decision Making, Developing and implementing strategy, Discovered resource estimation and assurance, Employee and labour relations, Extract, transform and load, Global Perspective, Information Security, Leading transformation, Management Reporting, Managing change, Managing strategic partnerships, Measurement and metrics, Organizational knowledge, Performance and planning, Project and programme management, Stakeholder Engagement, Stakeholder Management {+ 2 more}
Posted 2 weeks ago
8.0 - 10.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Key Responsibilities Patient Consultations: o Conduct virtual consultations with patients via virtual telehealth platform o Evaluate patient medical histories, symptoms, and complaints through digital communication. o Provide medical advice, diagnose conditions, and develop treatment plans. Clinical Documentation: o Maintain accurate and detailed patient records in the electronic health record (EHR) system. o Ensure compliance with healthcare regulations and privacy standards. Patient Education: o Educate patients on their medical conditions, treatment plans, and preventive healthcare measures. o Address patient questions and concerns promptly and professionally. Team Management: o Manage the team of Medical Officers - Rostering, leave management, conducting seminars or group discussions, team meetings o Quality Audit - Audit the consultations done by Medical Officers, share the feedback, monitor the performance to ensure that good quality consultations are provided for all the patients as per the set protocols o Hiring, onboarding and training new doctors Supportive Role: o Co ordinate and ensure smooth functioning of health camps (Online and offline) o Health talks as per the schedules o Provide clinical insights and support the marketing team in further growth o Guide or assist the team in clinical queries or concerns Coordination of Care: o Collaborate with other healthcare professionals, including primary care providers, specialists, and support staff, to ensure comprehensive patient care. o Refer patients to in-person consultations or other healthcare services when necessary. o Adhere to telemedicine best practices and organizational protocols. o Participate in quality assurance activities to improve telehealth service delivery Qualification Education : o Medical degree (MBBS with or without MD or DNB) Experience : o Minimum of 8 to 10 years of clinical experience in a healthcare setting o Experience in working on an online platform is preferable o Previous experience in managing a team and quality audits is highly desirable. Skills : o Strong clinical assessment and diagnostic skills. o Excellent verbal and written communication skills. o Proficiency with telehealth platforms and electronic health records (EHR). o Empathy and patient-centric approach. o Proficiency with MS Word, MS PowerPoint, MS Excel
Posted 2 weeks ago
8.0 - 10.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Key Responsibilities Patient Consultations: o Conduct virtual consultations with patients via virtual telehealth platform o Evaluate patient medical histories, symptoms, and complaints through digital communication. o Provide medical advice, diagnose conditions, and develop treatment plans. Clinical Documentation: o Maintain accurate and detailed patient records in the electronic health record (EHR) system. o Ensure compliance with healthcare regulations and privacy standards. Patient Education: o Educate patients on their medical conditions, treatment plans, and preventive healthcare measures. o Address patient questions and concerns promptly and professionally. Team Management: o Manage the team of Medical Officers - Rostering, leave management, conducting seminars or group discussions, team meetings o Quality Audit - Audit the consultations done by Medical Officers, share the feedback, monitor the performance to ensure that good quality consultations are provided for all the patients as per the set protocols o Hiring, onboarding and training new doctors Supportive Role: o Co ordinate and ensure smooth functioning of health camps (Online and offline) o Health talks as per the schedules o Provide clinical insights and support the marketing team in further growth o Guide or assist the team in clinical queries or concerns Coordination of Care: o Collaborate with other healthcare professionals, including primary care providers, specialists, and support staff, to ensure comprehensive patient care. o Refer patients to in-person consultations or other healthcare services when necessary. o Adhere to telemedicine best practices and organizational protocols. o Participate in quality assurance activities to improve telehealth service delivery Qualification Education : o Medical degree (MBBS with or without MD or DNB) Experience : o Minimum of 8 to 10 years of clinical experience in a healthcare setting o Experience in working on an online platform is preferable o Previous experience in managing a team and quality audits is highly desirable. Skills : o Strong clinical assessment and diagnostic skills. o Excellent verbal and written communication skills. o Proficiency with telehealth platforms and electronic health records (EHR). o Empathy and patient-centric approach. o Proficiency with MS Word, MS PowerPoint, MS Excel
Posted 2 weeks ago
12.0 - 15.0 years
35 - 40 Lacs
Noida
Work from Office
Purpose & Scope of Position Engineering Manager (EM) is responsible for engineering and design matters on the project and assists the project manager. An EM will fill 3 main roles during the execution of a project. These are Manager, Technical Leader and Communicator. The EM on a project is responsible for scope definition and manages the planning, resourcing and scheduling all the engineering related activities. In addition, the EM provides technical leadership, integrates the disciplines and resolves issues. The EM is responsible for delivery of all the technical deliverables to achieve the project objectives within the specified time frame and budget. Experience Typically 12-15 years of experience in a multi-disciplinary environment on major projects Typically 3 years experience in managing design engineering teams working on major projects Qualification Postgraduate or graduate in an engineering discipline Registration as a professional engineer with the governing authority (preferable) Key Responsibilities Ensure the scope of work is developed and effective change management system is in place Provide input into the monthly progress report with respect to design progress and issues of concern and recommended changes if required to achieve overall objectives Contribute to the development of the project execution plan together with the project leadership team and allocate roles and responsibilities Make Contact with client management at key milestones / tollgates throughout project to ensure that engineering deliverables are meeting client requirements. Direct and review the engineering activities to ensure that the work quality is satisfactory and appropriate technical personnel development programs are conducted Involve specialist expertise from within TCE or externally as necessary. work with Technology Organization and DHs for mandatory reviews Raise safety awareness and ensure the design for safety principles are applied to the projects Ensure Engineering risk assessments are carried out and all identified issues are addressed Arrange and facilitate design reviews and participate as required in engineering and management reviews Co-ordinate quality audit verifications to ensure compliance with all relevant engineering standards and internal procedures for all design activities. Instigate corrective actions as required. Cooperate with the TCE engineering practice of other BU s as directed on matters involving sharing of available expertise. Responsible to ensure timely availability of inter-disciplinary data, integration of the same and resolution of any issues and challenges Obtain regular feedback from customer and take appropriate action Document value additions and best practices and ensure communication of the same to other project teams and leadership Recommend rewards and recognition for exemplary performance from project resources
Posted 2 weeks ago
2.0 - 5.0 years
6 - 10 Lacs
Gurugram
Work from Office
0px> Who are we? In one sentence Be the key engineer to design/draft the copper/fiber network as per customer standards by maintaining the quality. Guide and support to the team and work as a team player. What will your job look like? Performs all aspects of OSP engineering for fiber projects according to customer requirements and guidelines. Copper knowledge along with Fiber is the key requirement for this role. Serves as Copper/ Fiber network expert, provides mentorship/knowledge transfer to team members. Provide best route planning to support construction requirements. Ensures customer network access is reliable and highly maintained. Attaches fiber/copper cables to poles and place underground cables according to construction requirements. Identifies and executes permit plan requirements according to local authorities in multiple jurisdictions Perform all tasks as assigned by quality audits team. Provides high quality delivery of all assigned tasks within timeline. All you need is... B.Tech in any Engineering or equivalent ; or Diploma in any Engineering or equivalent Why you will love this job: You will be challenged with drafting of copper/fiber network technical standards. You will have the opportunity to work fiber core team and work as key employee in the future. We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!
Posted 2 weeks ago
0.0 - 4.0 years
3 Lacs
Chennai
Work from Office
The primary responsibility of the role is to perform analysis, quality checks and edits on digital content for the eBook readers, to validate the accurate conversion to the digital and print format. The role will require the candidate to quickly understand the eBook and pBook content requirements, editing tools and operation workflow tools. The associate need to continuously adapt and learn new features on the Editors and improve on his/her acumen to quickly edit and fix up contents. The associate has to follow editing SOP to spot/catch errors in the content. The associate needs to perform content quality check to qualify user experience for content viewing (flow and format quality) and usage on the Kindle device. The associate will need to use software tools for quality audit, content editing and data capture. The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %) and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals. The associate should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process. The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed. Speak, write, and read fluently in English Bachelors degree Experience with Microsoft Office products and applications Experience with Microsoft Office products and applications. Basic knowledge of XML and HTML standards, proven interpersonal skills & time management and exposure to eBooks.
Posted 2 weeks ago
4.0 - 7.0 years
4 - 6 Lacs
Hyderabad
Work from Office
Statement of Purpose for this role Responsible for improving and sustaining the transaction Quality of the Process Summary of essential job functions Responsible for improving and sustaining the transaction Quality of the Process Assisting Operations and team leaders in innovative methods on improving the overall call quality score Perform assigned functions according to standardized policies and procedures. Interaction with clients and head of operations Job Responsibilities 1. Manage Operations Quality Team a. Effective resource utilization b. Meeting & exceeding defined KPIs c. Able to motivate team members d. Initiate KPI projects 2. Assures effective process and policy mechanisms are in place 3. Develops and assures compliance with the Service Level Agreements between internal and external customers 4. Assures confidentiality and integrity of data 5. Assures implementation of compliance with the Information Technology Standards (System checks, whitelist) 6. To oversee risk management activities across the Program 7. Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements. This includes a system of education and training to promote compliance awareness. 8. Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit. 9. Ensure audits like contractual, compliance are conducted. Also assessments with various departments Minimum requirements (Education Qualification & Work Experience) Education Qualification Graduates & above. Work Experience 4-5 years of work experience in Transaction quality Certification / Trainings if any knowledge on ISO 9001 & ISO 27001, 7 QC tools, GB trained
Posted 2 weeks ago
1.0 - 2.0 years
5 - 9 Lacs
Patiala
Work from Office
Overview Conducting quality checks of RM/PM material received in the plant to ensure that all FLI standards of quality are met. Monitoring RM/PM tests, reporting of non-compliance of service providers and communication about the corrective action. Maintaining accurate and comprehensive reports for communication to all the people concerned. Conducting regular audits of RM/PM stores for storage condition and FIFO/FEFO implementation. Ensure the smooth implementation of food safety policies at plant. 2) Ensuring best quality of RM/PM received in through quality checks and inspection. 3) Implementing right quality control systems/standards for the vendors / suppliers. 4) Responsible for ensuring the maintenance of implementation of GMP, GHK GLP and internal / external audits (HACCP, AIB, Personal Hygiene, Process audit) at Plant. 5) Communication to vendors in relation to the Root cause and failure analysis for deviations and follow up for the implementation of the corrective actions. 6) Ensure receiving of quality RM/PM material as per the FLI standards. Reporting of Deviation/Discrepancies to vendors/purchase and follow-up for the corrective and preventive steps. Responsibilities Accountabilities list in priority order the main accountabilities/deliverables of the role, including key measures. These should be clearly the responsibilities of the JOB HOLDER. Conducting quality checks of RM/PM material received in the plant to ensure that all FLI standards of quality are met. Monitoring RM/PM tests, reporting of non-compliance of service providers and communication about the corrective action. Maintaining accurate and comprehensive reports for communication to all the people concerned. Conducting regular audits of RM/PM stores for storage condition and FIFO/FEFO implementation. Ensure the smooth implementation of food safety policies at plant. 2) Ensuring best quality of RM/PM received in through quality checks and inspection. 3) Implementing right quality control systems/standards for the vendors / suppliers. 4) Responsible for ensuring the maintenance of implementation of GMP, GHK GLP and internal / external audits (HACCP, AIB, Personal Hygiene, Process audit) at Plant. 5) Communication to vendors in relation to the Root cause and failure analysis for deviations and follow up for the implementation of the corrective actions. 6) Ensure receiving of quality RM/PM material as per the FLI standards. Reporting of Deviation/Discrepancies to vendors/purchase and follow-up for the corrective and preventive steps. Qualifications B.Sc/ B.E./B.Tech/M.Sc - Food Technology B.Sc/ B.E./B.Tech/M.Sc - Food Technology Accountabilities list in priority order the main accountabilities/deliverables of the role, including key measures. These should be clearly the responsibilities of the JOB HOLDER. Conducting quality checks of RM/PM material received in the plant to ensure that all FLI standards of quality are met. Monitoring RM/PM tests, reporting of non-compliance of service providers and communication about the corrective action. Maintaining accurate and comprehensive reports for communication to all the people concerned. Conducting regular audits of RM/PM stores for storage condition and FIFO/FEFO implementation. Ensure the smooth implementation of food safety policies at plant. 2) Ensuring best quality of RM/PM received in through quality checks and inspection. 3) Implementing right quality control systems/standards for the vendors / suppliers. 4) Responsible for ensuring the maintenance of implementation of GMP, GHK GLP and internal / external audits (HACCP, AIB, Personal Hygiene, Process audit) at Plant. 5) Communication to vendors in relation to the Root cause and failure analysis for deviations and follow up for the implementation of the corrective actions. 6) Ensure receiving of quality RM/PM material as per the FLI standards. Reporting of Deviation/Discrepancies to vendors/purchase and follow-up for the corrective and preventive steps.
Posted 2 weeks ago
3.0 - 7.0 years
5 - 6 Lacs
Pune
Work from Office
Develop & implement quality control procedures & inspection protocols. Familiarity with quality standards such as ISO 9001,Six Sigma. Knowledge of QA/QC tools(FMEA/SPC/8D/CAPA) Experience in measurement & testing equipment--calipers/micrometers/CMMs Required Candidate profile Certification in CQE(Certified Quality Engineer) or Six Sigma Green/Black Belt. Experience in [industry-specific tools or systems, e.g., automotive, electrical, etc.] & Lean Manufacturing principles.
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Chennai
Work from Office
Full Position SummaryThe Mortgage underwriting associate evaluate and determine the eligibility of loan applications of residential mortgage (1-4 family) loans. Mortgage underwriting associate role includes but not limited to analyzing and verifying loan applications, review of all 4 C s, evaluating risks, and making loan eligibility decisions. The incumbent ensures the accurate, efficient, and timely flow of information/documentation for offering quality and efficient services. Responsibilities Knowledge of mortgage underwriting and Agency automated underwriting systems Demonstrate a full understanding of agency guidelines as well as posted Lender internal guidelines Review all mortgage applications and documentation for accuracy and completeness Review and be able to complete a full analysis of all types of income (Self/Rental/Wage/etc), Assets, Liabilities, Credit and Collateral. Analyze credit, income, and assets on a loan-by-loan basis to properly assess individual risk, and promptly provide underwriting decisions to Mortgage Originators Review property documentation including title commitments, sales contracts, insurance, and flood determinations Maintain a well-developed knowledge of loan product guidelines and industry regulations, including assisting in the prevention, detection, and resolution of mortgage fraud Review and analyze appraisals for value and compliance with industry requirements Demonstrate the ability to independently make sound decisions based on the creditworthiness of the applicants based on established underwriting guidelines, policies, procedures, knowledge, and experience Provide exceptional customer care (both internal and external) in a manner that satisfies the individual needs of each customer and builds loyalty to the client Maintain confidentiality of all customer and employee information Respond positively to feedback and redirection Fully utilize systems, tools, training, and resources provided to maximize potential Assist other departments as needed Meeting daily production . Meeting the daily SLA requirement Meeting the daily Quality requirements Qualifications EducationBachelors in any stream. Experience2+ years increasingly responsible experience in related areas. Knowledge/Skills/Abilities: Experienced mortgage professional with 2-3 years with mortgage underwriting. Has a complete understanding of Conventional, FHA and VA underwriting guidelines. Has working knowledge of real estate lending criteria and federal, state, and agency compliance Can multi-task and manage time efficiently Has strong organizational skills, attention to detail, and basic Microsoft Office skills Good analytical and problem-solving skills. Strong organization and verbal and written communications skills. Highly adaptive and open to changes as the organization grows and its needs evolve.
Posted 2 weeks ago
10.0 - 15.0 years
9 - 12 Lacs
Tumkur
Work from Office
Job Title: Head QMS & Management Representative (MR) Location: Tumkur, Karnataka (Willing to relocate is mandatory) Reporting to: Vice President Operations Experience Required: Minimum 10 years in Quality Management Systems (QMS) with proven audit and certification exposure. Role Summary: We are seeking a highly experienced and dynamic professional to lead the Quality Management Systems function across five manufacturing units. The incumbent will act as the Management Representative (MR) for all key standards applicable to the FIBC industry, ensuring compliance, continuous improvement, and readiness for customer and third-party audits. While experience in the FIBC (Flexible Intermediate Bulk Container) industry is preferred, candidates from regulated industries such as food, pharma, packaging, or chemical with similar certifications are welcome to apply. Key Responsibilities: Lead the implementation, maintenance, and continual improvement of QMS across 5 FIBC factories. Act as the Management Representative (MR) for the following standards: ISO 9001:2015 Quality Management ISO 14001:2015 – Environmental Management ISO 45001:2018 – Occupational Health & Safety BRCGS Packaging FIBC-Specific ISO Standards (e.g., ISO 21898) GMP – Good Manufacturing Practices Kosher & Halal Certifications Ensure compliance and certification readiness for 5+ external and customer audits per standard. Drive document control, internal audits, management reviews, risk assessments, and CAPA systems. Liaise with certification bodies, customers, and internal stakeholders for all quality matters. Coach and develop site QMS leads and ensure uniform implementation across units. Develop and monitor QMS KPIs and dashboards to drive performance and compliance. Conduct training and awareness programs across functions and levels. Required Qualifications & Skills: Graduate Engineer (Mechanical, Chemical, Textile, Industrial, or related discipline). Minimum 10 years of experience in managing QMS in a multi-plant setup. Must have faced and managed 5+ audits in each of the above standards. Excellent knowledge of system implementation, documentation, and audit handling. Strong leadership, coordination, and communication skills. Analytical mindset with problem-solving orientation. Preferred Background: Experience in FIBC / Technical Textile / Packaging / Food-grade manufacturing is a strong advantage. Knowledge of statutory, regulatory, and customer-specific requirements in the export industry. Work Environment & Travel: Role is based in Tumkur – candidates must be open to relocate. Involves regular inter-factory travel across 5 production units.
Posted 2 weeks ago
0.0 - 1.0 years
1 - 1 Lacs
Chennai
Work from Office
Role & responsibilities Conduct quality inspections of electrical and mechanical components to ensure compliance with industry standards. Perform quality checks on incoming materials, outgoing products, and production processes to identify defects or anomalies. Collaborate with cross-functional teams to implement corrective actions for non-conforming products or processes. Develop and maintain documentation of inspection results, test reports, and certifications. Participate in continuous improvement initiatives by providing feedback on process improvements.
Posted 2 weeks ago
2.0 - 7.0 years
4 - 5 Lacs
Halol, Vadodara
Work from Office
a. Primary Responsibility (Critical to the function Must be done) 1) Customer complaint handling 2) Product Quality monitoring. 3) Product audit effectiveness 4) Process audit effectiveness 5) Cost of poor quality 6) Internal & external rejection control 7) Adherence to system document 8) Finished Good inspection. 9) Instrument calibration plan Vs Achieved 10) Conducting internal & external audit
Posted 2 weeks ago
1.0 - 5.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Job Overview: The Quality Analyst for Sales Calls is responsible for monitoring, evaluating, and improving the quality of sales calls handled by sales representatives or agents. The primary goal is to ensure that sales calls meet company standards for professionalism, compliance, customer engagement, and effectiveness in driving sales. The role involves analyzing call recordings, providing feedback to sales agents, and collaborating with management to enhance sales processes and outcomes. Key Responsibilities: Monitor and Evaluate Calls: Listen to and evaluate recorded sales calls to ensure adherence to company scripts, policies, and quality standards. Assess call quality based on customer engagement, sales pitch effectiveness, product knowledge, and overall professionalism. Provide Feedback: Provide constructive feedback to sales agents, highlighting strengths and areas for improvement. Conduct one-on-one coaching sessions with agents to improve sales techniques, customer interaction, and call outcomes. Reporting and Documentation: Document call evaluations and performance trends, tracking metrics such as call quality, conversion rates, and customer satisfaction. Create regular performance reports for sales team managers, highlighting areas for training or improvement. Compliance and Process Improvement Key skills & Qualification: Experience: Prior experience in a call center, sales, or quality assurance role preferred. Familiarity with sales processes and understanding of sales goals and KPls. Analytical Skills: Strong attention to detail, with the ability to identify trends, patterns, and areas for improvement in sales calls. Ability to analyze data and create actionable insights for sales teams. Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. Problem-Solving: Strong problem-solving skills to identify root causes of performance issues and suggest improvements. Technical Proficiency: Familiarity with call monitoring software, CRM systems, and Microsoft Office Suite (Excel, Word, etc.)
Posted 2 weeks ago
2.0 - 7.0 years
5 - 8 Lacs
Hyderabad, Pune
Work from Office
1)Require skill: service desk domain- working location Pune., 24/7 shift, must have exp. to audit call or ticketing tools 2)Require skill: gaming console domain- working location : Hyd- 24/7 Shift, must have exp. to audit technical chats 3) Require skill: Windows domain – working location : Hyd- 24/7 shift, must have exp. to audit technical chats Overall exp. more than 2 years and 1 or 1.5 years in quality Have knowledge of QC tools, call calibration, types of feedbacks. call aditi@7795311459
Posted 2 weeks ago
1.0 - 5.0 years
1 - 4 Lacs
Mohali
Hybrid
This role is for Quality Analyst, Mohali location The working hours for this position: 6:30 PM IST to 3:30 AM IST (night shift) If interested, please share your resumes at Kirti.rapta@spectraforce.com Role & responsibilities Minimum 2 years of experience as a Quality Analyst/Quality Auditor/Call Auditor Ability to seamlessly manage conflicts Should have a basic understanding of BPI tools (Pareto etc.) Proficiency in MS Excel required Self-motivator Positive attitude & Flexible Ability to perform with minimum supervision Excellent communication and interpersonal skills Knowledge, Skills, and Attributes: Positive, flexible & assertive work approach. Excellent communication skills (verbal and written). Ability to work independently with minimum supervision in a fast-paced agency environment. A strong will to learn and stay up to date with new technologies. Professional, adaptable, and resilient - ability to withstand setbacks, yet apply 100% effort throughout the workday. Goal-oriented and ambitious. Advanced computer skills, especially in MS Word, MS PowerPoint, and MS Outlook. A highly motivated individual and a quick learner of complex technologies and tools. Must have demonstrated ability to work within tight deadlines. Willing to work night shifts.
Posted 2 weeks ago
4.0 - 9.0 years
4 - 6 Lacs
Mumbai
Work from Office
Job Description: We are looking for a dedicated and detail-oriented Quality Engineer to join our team. The ideal candidate will be responsible for ensuring the quality and standards of our construction projects are met from inception to completion. Key Responsibilities: Develop and implement quality control procedures and standards for all projects. Conduct regular site inspections to ensure compliance with safety regulations and quality standards. Review project specifications and blueprints to provide feedback on potential quality issues. Collaborate with project managers and construction teams to address quality-related concerns. Ensure materials and workmanship meet the required specifications and standards. Monitor and report on quality performance metrics and implement corrective actions as necessary. Conduct quality audits and provide recommendations for improvements. Train construction staff on quality standards and best practices. Maintain comprehensive documentation of quality control activities and reports. Qualifications: Bachelor's degree in Civil Engineering, Construction Management, or a related field. 1-5 years of experience in quality control or quality assurance in the construction or real estate industry. Strong knowledge of construction processes, materials, and quality standards. Excellent attention to detail and problem-solving skills. Proficient in using quality management software and tools. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Knowledge of relevant safety regulations and building codes.
Posted 2 weeks ago
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