Urgent Hiring For Quality Analytics ( BPO ) Mount Talent Consulting

1.0 - 3.0 years

1 - 2 Lacs

Noida, Ghaziabad, Greater Noida

Work from Office

Job Title: Quality Analyst Company: Mount Talent Consulting Pvt. Ltd. Location: A51, Sector 16, Noida Work Type: Full-time, On-site Experience Required: 2 to 5 years Working Days: Sunday Fixed Off Industry: BPO / Consulting / Recruitment Job Summary: We are seeking a detail-oriented and experienced Quality Analyst to monitor and evaluate the quality of calls and processes in our BPO operations. The ideal candidate should have strong analytical skills, a keen ear for customer interactions, and a passion for continuous improvement in service delivery. Key Responsibilities: Monitor and evaluate inbound and outbound calls to ensure quality standards. Identify gaps in communication and provide co...

Posted 2 months ago

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