3968 Quality Assurance Jobs - Page 46

IMMEUREKA ANIMAL HEALTH is looking for Assistant Manager to join our dynamic team and embark on a rewarding career journey. Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

GIC INDUSTRIAL COMPONENTS LLP is looking for Quality engineer to join our dynamic team and embark on a rewarding career journey. Developing and implementing quality standards. Developing and implementing quality control systems. Monitoring and analyzing quality performance. Inspecting and testing materials, equipment, processes, and products to ensure quality specifications are met. Collaborating with operations managers to develop and implement controls and improvements. Ensuring that workflows, processes, and products comply with safety regulations. Investigating and troubleshooting product or production issues. Developing corrective actions, solutions, and improvements. Reviewing codes, specifications, and processes.

Shakti Architectural Products is looking for ASSITANT MANAGER to join our dynamic team and embark on a rewarding career journey. Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

National Builders Infrastructures Pvt. Ltd. is looking for QA QC BE Civil / DCE to join our dynamic team and embark on a rewarding career journey. Developing and implementing quality standards. Developing and implementing quality control systems. Monitoring and analyzing quality performance. Inspecting and testing materials, equipment, processes, and products to ensure quality specifications are met. Collaborating with operations managers to develop and implement controls and improvements. Ensuring that workflows, processes, and products comply with safety regulations. Investigating and troubleshooting product or production issues. Developing corrective actions, solutions, and improvements. Reviewing codes, specifications, and processes.

Job Overviews Designation: Software Engineer Location: Ahmedabad Work Mode: Work from Office Vacancy: 1 Experience: 2.0 To 4.0 ManekTech is looking for QC Engineer to join our dynamic team and embark on a rewarding career journey. Develop and implement quality control plans, procedures, and documentation based on industry standards and customer requirements Perform inspections and tests on raw materials, components, and finished products to ensure compliance with quality standards Conduct root cause analysis to identify and resolve quality issues, and implement corrective and preventive actions Collect and analyze quality data, generate reports, and provide recommendations for process improvements Collaborate with production, engineering, and other departments to resolve quality-related problems and implement quality improvement initiatives Train and educate staff on quality control procedures and best practices Monitor and audit production processes to ensure adherence to quality standards and specifications Participate in supplier evaluations and audits to ensure the quality of purchased materials and components Stay updated with industry standards, regulations, and advancements in quality control practices Participate in quality management system (QMS) activities, including internal audits and compliance assessments Qualifications:Bachelor's degree in engineering or a related field Previous experience in quality control, quality assurance, or a similar role Solid understanding of quality management principles, methodologies, and tools Proficient in using quality control equipment, measurement instruments, and software applications Strong analytical and problem-solving skills with attention to detail Excellent written and verbal communication skills Ability to work collaboratively in cross-functional teams Knowledge of relevant industry standards and regulations Experience with ISO or other quality management systems is a plus Certifications in quality control or quality management (e.g., Six Sigma, ASQ) are desirable

Roles and responsibilities: Conduct in-process, pre-dispatch, and final inspections as per defined quality standards and protocols. Ensure 100% compliance with export customer specifications and inspection checklists. Perform root cause analysis (RCA) and implement corrective and preventive actions (CAPA) for non-conformities. Prepare and maintain inspection reports, NCR documentation, and quality records. Support third-party inspections and represent the plant during customer quality visits. Collaborate with cross-functional teams including Production, Stores, and Warehouse for quality assurance. Participate in internal audits and assist in process improvement initiatives. Drive quality system compliance in line with ISO standards and customer requirements. Required candidate eligibility: Minimum 5 years of on-floor quality experience in manufacturing, preferably automotive or FMCG sector. Candidates with ASQ Certification (Certified Quality Auditor / Engineer) will be preferred. Understanding of material & product Manufacturing process Product understanding Hands-on experience in conducting visual and functional inspections Knowledge of MS office (Word, Excel and power point)

Roles & Responsibilities: Multi-Plant Operations Management: Team & Site Coordination: Quality Assurance & Compliance: Resource Management: Maintenance & Equipment Uptime: Logistics & Inventory Oversight: Sustainability & Reporting: Responsibilities: Multi-Plant Operations Management: Oversee daily production operations across multiple briquetting and pelleting plant sites, ensuring consistency in output and operational excellence. Develop and implement uniform Standard Operating Procedures (SOPs) and best practices across all units. Coordinate production planning and capacity utilization in alignment with demand forecasts and supply commitments. Team & Site Coordination: Lead a network of plant in charge, supervisors, and field technical staff spread across various locations. Conduct regular site visits to monitor operations, troubleshoot issues, and ensure staff training and motivation. Recruit, onboard, and develop skilled manpower at each location in collaboration with HR. Quality Assurance & Compliance: Work with QA teams to ensure uniform implementation of product quality standards (moisture, GCV, ash, size). Enforce quality control using field test kits and centralized lab verification. Ensure compliance with regulatory norms, including pollution control, labor safety, and biomass handling protocols. Resource Management: Ensure the availability and efficient use of raw materials, consumables, fuel, and spare parts across all units. Monitor utility consumption (power, water, diesel) and optimize operational cost per ton of production. Maintenance & Equipment Uptime: Establish preventive maintenance schedules and response plans for breakdowns at each unit. Ensure critical spares and service support are coordinated centrally to reduce downtime. Logistics & Inventory Oversight: Coordinate inward logistics of Agro/biomass raw materials and outward dispatch of briquettes and pellets. Maintain visibility and control of inventory levels (raw, in-process, finished goods) across all sites. Sustainability & Reporting: Align multi-site operations with Enviras sustainability objectives. Generate periodic reports on production, quality, safety, and environmental metrics for management review.

Job requirements Key Responsibilities Customer Services Meet & Greet the customers Assisting customers throughout the shopping journey Sharing product features & benefit with the customers Explaining services , building trust & loyalty Resolving Customers queries pre & post Sale Ensure product delivery to the customer on time Receive feedback from the customer on services & product Inventory Management Daily quick count of all the PIDs available in the store Receive bulk shipment , physical count & mark receive in the system on daily basis Daily replenishment to fill the display gap Check the bad inventory /damage product & keep it on designated place Ensure daily handover & receiving product from VRX through HOP app Highlight inventory mismatch /discrepancy to the Store Manager Operational Process Following the VM guidelines Maintain cleanliness & hygiene in the store Update all the SOPs file on daily basis Reconcile daily cash & card sale

Responsibilities: * Conduct quality analyses * Ensure product compliance with standards * Collaborate on QA initiatives * Monitor production processes * Implement quality control measures

SUMMARY Retail Associate at Leading Apparel Brand Location: Gurgaon Our client, a UAE-based multinational conglomerate headquartered in Dubai, is seeking male candidates for the position of Retail Associate at their leading apparel brand in Gurgaon. Job Responsibilities Customer Service Adhere to grooming standards Welcome and greet customers Use standard phrases when interacting with customers Introduce yourself and offer a shopping bag to every customer Guide customers to find the right product within the store Assist customers as needed Communicate product range, style, new innovations, and store promotions/offers to customers Share customer and merchandise feedback with DMs Target Achievement Meet set sales targets Use selling techniques to increase basket size Adhere to retail standards Responsible for displaying received stocks Fold garments and stack them Cube sizes and use hangers correctly Ensure all merchandise has barcodes Maintain a carton-free floor Adhere to plan-o-gram Maintain displays, props, and signage as per VM guidelines Contribute to shrinkage control through merchandise recovery from trial rooms and cash counters Requirements Requirements: Minimum 10th pass 0-3 years of retail experience Age between 18-25 years 6 days working (week off between Monday to Thursday, any day) Open to male candidates Benefits Salary- 15000 NTH + PF & ESIC

Responsibilities: * Lead QA team, develop strategies & improve processes. * Ensure product/service compliance with standards. * Conduct regular audits & quality checks. Food allowance Job/soft skill training Capability building program Performance bonus Annual bonus

We are looking for Immediate joiners only. Job Summary We are seeking a highly organized and result-driven Call Center Manager (age below 35 years) to lead and manage our call center operations. The ideal candidate will be responsible for supervising the day-to-day activities of the call center team, ensuring performance targets are met, and delivering an exceptional customer experience across all touchpoints. The role requires strong leadership, team management, and data-driven decision-making capabilities. Key Responsibilities Supervise and manage daily operations of the call center including inbound and outbound teams. Set performance goals and KPIs for the team and ensure consistent achievement. Monitor calls and provide constructive feedback to improve service quality. Conduct regular team meetings, coaching, and performance reviews. Prepare reports on team performance, call metrics, and customer feedback. Coordinate with internal departments for smooth resolution of customer issues. Handle escalated calls and ensure prompt issue resolution. Help in Recruit, train, and onboard new call center agents as needed. Implement best practices and process improvements to increase productivity and efficiency. Ensure adherence to company policies, scripts, and quality standards. Requirements Bachelors degree in any discipline; additional certification in customer service is a plus. Minimum 8 years of experience in a call center, with at least 5 years in a team lead or managerial role. Strong communication and interpersonal skills. Proven ability to lead and motivate a team to achieve targets. Knowledge of call center software, CRM tools, and reporting systems. Excellent analytical and problem-solving skills. Ability to work under pressure and manage stressful situations calmly. Strong customer focus with a passion for delivering excellent service. Age must be below 35 years. Proficiency in MS Office, especially Excel and reporting dashboards. Why Join Caf Desire? A Culture of Growth: We believe in nurturing talent and providing continuous learning opportunities. Whether its skill enhancement, career progression, or leadership development, we empower our employees to reach their full potential. Work with a Market Leader: Caf Desire is a trusted name in the beverage vending industry , serving thousands of customers across industries. By joining us, you become a part of a brand that is respected, innovative, and growing rapidly. Recognition & Rewards: We celebrate our employees achievements, big and small. Our performance-driven culture ensures that your hard work is recognized and rewarded. A Supportive Team: We foster a collaborative and positive work environment where teamwork, respect, and mutual support are at the core of our success. Bringing Joy in Every Sip: As part of Caf Desire, you’ll contribute to enhancing workplace experiences for countless businesses by delivering high-quality products and excellent customer service. Career Growth Opportunities: We don’t just offer jobs; we offer careers ! If you're looking for stability, career advancement, and a company that values your ambitions , you’ve come to the right place. Be Part of Something Bigger: Join Caf Desire and be part of a mission to redefine the way people enjoy their beverages, one cup at a time! About the Company Radiant Consumer Appliances Pvt. Ltd., the parent company of Caf Desire , is a leader in the hot beverage vending industry , offering state-of-the-art coffee and tea vending machines along with premium-quality premixes. Since our inception, we have been revolutionizing workplaces by providing hassle-free, on-demand beverages that keep businesses running smoothly. With a strong presence across India and expanding globally, Caf Desire is known for its commitment to quality, innovation, and customer satisfaction . Our customers range from small businesses to large enterprises, and our goal is to deliver joy in every sip . We are not just a brand; we are a community of passionate individuals dedicated to creating delightful customer experiences. If you’re looking for a career where your skills and enthusiasm will be valued, this is the place for you! Visit us at www.cafedesire.co.in

Responsibilities: * Collaborate with cross-functional teams on product development * Monitor quality metrics and report findings * Conduct regular audits and inspections * Ensure compliance with industry standards

. Prepare and review the Product Quality Review. . Investigation related to Deviation, Queries received from the customers and regulatory department related to Product Quality Review. . Adherence and compliance to cGMP requirements. Required Candidate profile Applicant must be Pharmacy graduate / post graduate with experience of IPQA Activity in Oral Liquid / Tablets/ Capsule/Dry Syrup.

Specialized field: Electronic/Mechanical Major Preference: Experienced in Power Bank Manufacturing Experience : Minimum 2 Years Location: Sector 57 Noida

About the Role: As a Lead ETL QA Engineer, you will drive the QA strategy and execution for a major data pipeline modernization initiative on Azure and Snowflake. This role requires a deep understanding of data quality frameworks, test planning, and stakeholder engagement. The candidate should possess leadership capabilities and be hands-on with SQL and automation. The job responsibilities are as follows: Own QA strategy and execution for Azure-based data engineering projects. Define test plans and ensure traceability across test artifacts, requirements, and defects. Lead validation of Snowflake-based data lakes, transformations, and Power BI dashboards. Guide the QA team in testing complex SQL logic, Data Vault structures, and downstream integrations. Coordinate with product owners, architects, and developers to align test coverage with business logic. Manage test data setup, environment readiness, and pipeline triggers for testing in CI/CD workflows. Mentor junior team members and review their test deliverables for completeness and accuracy. Drive test automation initiatives using Python and Selenium, where applicable. Prepare quality metrics and test status reports for leadership and stakeholders. Desired skills and experience Must Have: 610 years of QA experience with strong exposure to Azure Data Factory pipelines. Expert in SQL, data profiling, complex joins, set operations, and anomaly detection. Experience validating Snowflake external/internal tables and pipeline integrations. Knowledge of Power BI reporting and back-end data validation. Experience in test management tools, Agile ceremonies, and client interaction. Ability to lead end-to-end test planning and delivery for large data programs. Good to Have: Working knowledge of Data Vault modeling and related test patterns. Automation knowledge using Selenium with Python for data workflow and Business Logic validations. Familiarity with DevOps pipelines for test integration and execution. Why work here Be a key part of this fast-growing team of smart and passionate people who strive continuously to build a great place to work with, and work for. We were recently named #914 in the Inc.5000 fastest growing companies in America and have no plans on slowing down. After the recent acquisition by AT Kearney, this journey is about to get even more exciting. If you are looking to move your career into the fast lane, look no further. Cervello is a dynamic technology company that is focused on business analytics and planning. We take an innovative approach to making complex solutions simple so our clients can focus on running their businesses. Our services and applications enable our clients to gain the benefits of a world-class analytics and planning capability without the headaches. Equal Employment Opportunity and Non-discrimination Cervello prides itself on providing a culture that allows employees to bring their best selves to work every day. Our people can feel comfortable, confident, and joyful to do great things for our firm, our teams, and our clients. Cervello aims to build diverse capabilities to help our clients solve their most mission critical problems. Cervello is committed to building a diverse,unbiased, and inclusive workforce. Cervello is an equal opportunity employer; we recruit, hire,train, promote, develop, and provide other conditions of employment without regard to a person’s gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences consistent with applicable laws. This includes providing reasonable accommodation for disabilities, or religious beliefs and practices. Members of communities historically underrepresented in analytics and consulting are encouraged to apply. CERVELLO Version 21.05.2025

#LI-Onsite “This position is for our Nagpur, Pune offices and you are expected to work out any of these locations only. Key Skills: Strong hands-on automation skills using Selenium with Java or Python Good working knowledge of TestNG/ Pytest Good experience in API Testing Solid understanding of testing principles, STLC, and bug life cycle Version control using Git, and CI tools like Jenkins Roles & Responsibilities: Develop, execute, and maintain automated test scripts for UI and API Create modular and reusable automation components Collaborate with developers, testers, and DevOps teams Actively participate in sprint planning, story grooming, and retrospectives Prepare test data and validate results against expected outcomes Document test cases, automation coverage, and defect logs Report testing progress, risks, and issues to test leads/project managers Value Add: Good to have API automation using Rest-Assured Experience working in Agile/Scrum environments Exposure to tools like JIRA, Confluence Basic SQL knowledge for database validation

Job Description: Bookwater Tech Pvt Ltd is seeking a diligent and detail-oriented Quality Controller to join our water plant team. The Quality Controller will be responsible for ensuring that all water treatment processes meet the highest standards of quality and regulatory compliance. The ideal candidate should have a strong background in water treatment processes, quality control procedures, and regulatory requirements. Responsibilities: Conduct regular quality checks on raw water, treated water, and finished products to ensure compliance with quality standards. Monitor and analyze water treatment processes to identify any deviations or abnormalities and take corrective actions as necessary. Perform chemical and microbiological analysis of water samples using appropriate testing methods and equipment. Maintain accurate records of quality control tests, observations, and corrective actions taken. Implement and enforce quality control procedures and protocols to ensure consistency and reliability in water treatment processes. Collaborate with the production team to address quality issues and implement improvements in processes and equipment. Ensure compliance with regulatory requirements and standards set by local authorities and regulatory bodies. Conduct training sessions for plant personnel on quality control procedures and best practices. Participate in internal and external audits to assess compliance with quality standards and regulations. Stay updated on industry trends, technological advancements, and regulatory changes related to water treatment and quality control. Requirements: Proven experience in quality control or quality assurance, preferably in a water treatment plant or similar environment. Strong knowledge of water treatment processes, chemical analysis techniques, and quality control principles. Familiarity with regulatory requirements and standards related to water quality, such as WHO guidelines, EPA regulations, etc. Experience with laboratory testing equipment and instruments. Excellent analytical and problem-solving skills. Detail-oriented with a strong focus on accuracy and precision. Effective communication skills, both verbal and written. Ability to work independently and as part of a team. Certification in quality management or relevant field is a plus.

Sheet Metal welding/Fabrication Stage and Final Inspection Instrument Inspection Material Inspection Calibration record maintenance of measuring instruments Incoming Material Inspection In-Process Inspection ISO Documentation Required Candidate profile Diploma / BE Mechanical with 4+ years of experience in Quality department of engineering company specially into Fabrication and Sheet-metal engineering. Good knowledge of QC and documentation is must.

Company Description: We see ourselves as a bunch of crazy maniacs who refuse to understand "It Can Not Happen". People know us for building the most awesome e-bikes (electric bicycles) but, how we see it is "We believe we are changing the world, one e-bike at a time, and playing a part in bringing India to the Global map for EVs." The company aims to bring across top-quality eBikes which would currently cost way more in the Indian market at an affordable price utilizing its local sourcing and manufacturing capabilities. Let's talk numbers We are currently the market leader in India across the e-bike category and are just on the verge of announcing our series C. Having grown from a team of 5 to 150+ across the globe, from a small garage to offices across 15 countries and clocking in INR 300+ Cr revenue in first three years of operations. We have raised a series B from global investors. We think this is a great start to our exciting journey. We think this is a great start to our exciting journey. Come, join us, help us transform the world, mobility, and have a blast while doing it! Think you are the right fit? Feel free to apply! Assistant Manager Process Quality Control will be responsible for ensuring that manufacturing and assembly processes meet quality standards, regulatory requirements, and customer expectations. The role requires expertise in quality management systems, process control, and defect prevention to enhance product reliability and minimize rework. The ideal candidate will lead process audits, defect analysis, and quality improvements to uphold Emotorads commitment to excellence in the EV industry. Key Responsibilities : 1. Quality Control & Assurance Define and implement process quality control strategies to enhance product performance and durability. Ensure compliance with ISO 9001, IATF 16949, and other industry-specific quality management standards. Develop, implement, and monitor Statistical Process Control (SPC) to minimize defects and improve production efficiency. Identify critical-to-quality (CTQ) parameters and establish process controls to ensure adherence to specifications. Monitor and analyze First Pass Yield (FPY), Defect Per Million Opportunities (DPMO), and Cost of Poor Quality (COPQ) metrics to drive improvements. 2. Process Audits & Compliance Conduct regular process audits to identify deviations from standard operating procedures (SOPs). Ensure adherence to Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP) standards. Manage quality documentation, including Failure Mode and Effects Analysis (FMEA), Control Plans, and Process Flow Diagrams. Lead internal and external quality audits and assist in compliance with global quality regulations. 3. Root Cause Analysis (RCA) & Continuous Improvement Lead 8D problem-solving, CAPA (Corrective and Preventive Action), and Fishbone (Ishikawa) analysis for defect resolution. Implement Lean Manufacturing and Six Sigma principles to reduce waste and improve production efficiency. Collaborate with production and R&D teams to identify areas for process optimization and automation. Utilize Kaizen methodologies to drive continuous quality improvement initiatives. 4. Supplier Quality & Vendor Management Establish and maintain supplier quality requirements, ensuring incoming materials meet predefined standards. Conduct supplier audits, inspections, and Supplier Performance Evaluations to ensure consistent material quality. Develop strong relationships with suppliers and provide feedback for quality enhancements. 5. Training & Team Development Train and mentor quality control inspectors and production staff on quality standards and best practices. Conduct workshops on 5S, Poka-Yoke (error-proofing), and Zero Defect manufacturing. Develop and implement Standard Work Instructions (SWIs) and training manuals for quality procedures. Required Skills & Qualifications: Educational Qualifications: B.E./B.Tech in Mechanical, Electrical, Automobile, or Industrial Engineering. A certification in Six Sigma (Green/Black Belt), Lean Manufacturing, or Quality Management Systems is a plus. Experience: 5-7 years of experience in process quality control within the EV, automobile, or manufacturing industry. Strong expertise in quality management frameworks (ISO 9001, IATF 16949, APQP, PPAP, FMEA, SPC, and MSA). Technical Skills: Proficiency in statistical process control (SPC) and data analysis tools (Minitab, Excel, etc.). Experience with automated quality inspection systems and digital quality control tools. Strong knowledge of root cause analysis (RCA) techniques and defect prevention methodologies. Soft Skills: Strong problem-solving and analytical skills. Excellent leadership, communication, and cross-functional collaboration abilities .Ability to manage multiple tasks and drive results in a fast-paced environment.

Candidate should have Exp. in pharma API & Intermediate. Handling of OOS/OOTs Review of Analytic data received from QC. Handling Audits and conducting internal Audits.

Responsibilities: Ensuring in-process inspection & Maintaining inspection reports Planning layout & Conducting layout inspection Submission of Kaizens to customers against flash reports & Maintaining quality records Annual bonus Provident fund

Exp : 15+ Years Qualification : M.Sc - Agri Work Location : Hyderabad Notice Period : Upto 30 Days Purpose of the position: 1.Monitor compliance to Fld QA norms as per NSL Quality policy at all growth stages in the field crops & FSP . 2.Handling market complaints , investigation of root cause & making proposals for redressal . 3.Alerting the management in the case of serious quality problems. 4.Bringing awareness of quality consciousness . 5.Active participation in successful completion of internal & external audits. 6.Preparation of Capex & Opex budget of Fld Q.A. Deptt. Periodical Review & Implementing measures to keep the expenses within the budget. 7. Conducting monthly VCF meeting . Giving monthly report of Fld QA operations status. Role & responsibilities 1 .Coordination with production team for knowing the progress of sowing in each season. Planning & fixing targets of Field Inspections of Field Crops Incl FSP with the Fld QA Team. 2. Working out manpower requirement & planning of hiring temporary staff. 3. Ensure Fld QA audit of 100% of FSP area & about 70 % of HSP area. 4. Coordination with Production Team for conducting Fld QA audits , Periodical review of the progress of Field Inspections by the field QA Team Vis -a-Vis target. 5. Ensuring rectification of non- conformity plots, through timely follow up with production team.

1. Responsibilities Daily prioritization and assignment of defects during the feature development phase or maturation phase of the program Together with the Delivery QA lead, responsible for establishing the appropriate workflow in JIRA for defect management. This should align wherever possible to the standard program approach and exceptions only introduced for critical customer requirements Remove blockers wherever possible to ensure continuous working of defects and escalate to Solutions Manager when blocker cannot be removed by the Error Manager Create and support JIRA dashboards on defect work that provide input to the program health QA dashboard Raise the alarm when defect metrics are not being met or bottlenecks in the process exist Responsible for RCA when program targets on defects are not being met Responsible for escalating performance issues when KPI goals are not being met Work with Delivery QA Lead and counterparts on other programs to implement process improvements for defect work Manage backlog of defects for the maturation teams (delivery only) when in this phase of the program (Open Question for Standard Product and for defects during feature work?) Facilitate triage meetings Ensure defects are scheduled accordingly and monitor the through put of defect closure Represent your program for the periodic health of program review within the delivery team Responsible to provide metrics to evaluate state of the system, bug fixing velocity, bug closing velocity and prediction models 2. Authorities To conduct bug triaging sessions with the team Authorized to initiate RCA for recurring bugs Authorize to ask for fix versions of the bugs(commitments from engineering teams) in order to predict and communicate to customer point of contact for Error Management process

Key Responsibilities: Lead the Quality Assurance (QA) and Quality Control (QC) functions across the plant. Ensure consistent product quality from raw material to final dispatch. Develop and implement quality systems and standard operating procedures (SOPs). Monitor and control product parameters like thickness, density, surface finish, and mechanical strength. Handle customer complaints, conduct root cause analysis (RCA), and implement corrective actions. Conduct in-process quality checks and maintain proper documentation. Ensure compliance with BIS standards, ISO certifications, and other regulatory norms. Face internal and external quality audits, including customer and third-party audits. Train and guide quality team members to improve skills and adherence to processes. Work closely with production, maintenance, and R&D teams for process improvements. Review lab reports, testing data, and batch records for accuracy and traceability. Drive continuous improvement initiatives to reduce defects and enhance customer satisfaction. Implement tools like CAPA, FMEA, 5 Whys, and SPC for quality improvement. Ensure cost-effective quality practices without compromising standards. Report key quality metrics and ensure timely communication to senior management. Perform any other work or responsibility assigned by management as per requirement. Qualifications & Experience: Education: B.Tech / M.Tech in Polymer Science, Chemical Engineering, Mechanical Engineering, or equivalent. Experience: Minimum 10 years of experience in quality assurance/control in Building Material Manufacturing Industry, with at least 5 years in a leadership role. Certifications (Preferred): ISO 9001 Lead Auditor, Six Sigma (Green/Black Belt), TQM. Key Skills & Competencies: Deep knowledge of formulations, extrusion, calendaring, lamination, and printing. Analytical mindset with expertise in quality tools (RCA, FMEA, 5 Whys, Pareto, etc.) Proficiency in lab testing instruments and statistical software (Minitab, SPC). Strong communication, leadership, and problem-solving skills. Knowledge of lean manufacturing and process optimization.