Quality Assurance and Language Testing Manager

Role Overview: As the Quality Assurance and Language Testing Manager at Oxford Languages, you will be a key player in ensuring the integrity, consistency, and accuracy of language data products. Your role will involve owning and implementing the QA strategy, defining testing protocols, managing QA/QC operations, monitoring quality metrics, driving automation initiatives, and collaborating with internal teams and external partners. Your impact will be crucial in delivering reliable, high-quality language data products that uphold Oxford Languages" global reputation for excellence. Key Responsibilities: - Own and implement the end-to-end QA strategy for language data delivery. - Define testing protocols and lead process improvements across multiple delivery streams. - Manage QA/QC operations, including third-party testing teams. - Monitor quality metrics, defect rates, and tool effectiveness. - Drive automation initiatives and embed QA practices throughout the data lifecycle. - Collaborate with internal teams and external partners to efficiently resolve quality issues. Qualification Required: - Expertise in QA methodologies and frameworks for structured and unstructured language data. - Experience with automated and manual testing tools such as Selenium, Postman, and linguistic QA platforms. - Ability to define and monitor quality metrics and defect rates. - Strong grasp of data validation techniques and linguistic consistency standards. - Knowledge of JIRA, Confluence, or similar tools. - Exceptional attention to detail and effective communication skills with technical and non-technical stakeholders. Note: The job description does not contain any additional details about the company beyond the role and responsibilities provided above.,