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16.0 - 19.0 years
40 - 45 Lacs
bengaluru
Hybrid
Senior Manager QA with 12–18 yrs experience to lead QA strategy, automation, release governance, and quality analytics. Drive partner validation, defect prevention, and cross-functional collaboration in a product-based, print domain organization. Required Candidate profile Experienced QA leader with 15+ yrs in product-based firms. Skilled in QA strategy, automation, release governance, RCA, and team leadership. Strong in quality analytics and partner collaboration.
Posted 2 weeks ago
0.0 - 2.0 years
1 - 1 Lacs
hyderabad
Work from Office
Role & responsibilities Preferred candidate profile
Posted 3 weeks ago
13.0 - 17.0 years
0 - 0 Lacs
dehradun, uttarakhand
On-site
As a QA (Quality Analytics) Executive at our company based in Bailparao, Nainital, Uttarakhand, your role will involve monitoring, collecting, and analyzing production and quality data to ensure compliance with internal standards. You will be responsible for preparing quality reports and dashboards for management review, performing root cause analysis (RCA) on quality failures and deviations, and identifying trends and improvement opportunities based on analytics. Additionally, you will support the implementation of quality improvement plans across departments and ensure data accuracy and integrity across quality check records. Collaboration with QC and Production teams for data-driven decis...
Posted 1 month ago
2.0 - 4.0 years
4 - 6 Lacs
Pune
Work from Office
Role- Quality Analyst Location- Pune Experience- 2 Years Immediate Joiners only Skills- BPO International voice experience only Quality analyst on papers is must Call auditing, QC tools Contact- 7742324144
Posted 4 months ago
8.0 - 13.0 years
9 - 15 Lacs
Hyderabad, Bengaluru
Work from Office
8+ years in Interaction analytics & Quality analytics. Establish and maintain Interaction Analytics standards and practices , metrics, and performance targets across all interaction analytics accounts. Conduct assessments of contact center operations to identify areas for improvement and potential projects Set clear performance expectations, provide regular feedback, and conduct performance reviews with the team and operations stakeholders Drive analytics initiatives across all contact center operations. Collaborate with cross-functional teams (e.g., Training, Operations, Customer Service) to implement process changes and address identified issues. Engaging with Interaction Analytics Platfor...
Posted 5 months ago
0.0 - 2.0 years
1 - 1 Lacs
hyderabad
Work from Office
Role & responsibilities Preferred candidate profile
Posted Date not available
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