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0.0 - 5.0 years
1 - 4 Lacs
Vapi, Dadra & Nagar Haveli, Daman & Diu
Work from Office
1 An industry-specific standard must be used by the quality Professional to measure the quality of products or services.
Posted 1 month ago
2.0 - 7.0 years
5 - 5 Lacs
Kolkata, Bengaluru
Work from Office
Quality Analyst//Sr Quality Evaluator Leading BPO in Bangalore & Kolkata International Voice Process Must be working as Quality Analyst for minimum 1 Year on papers Must be Excellent in 7QC Tools CTC UPTO 5.5LPA based on Last CTC Cabs in Odd Hours Looking for Candidates with Max 1Month of Notice Period PLEASE NOTE- THIS IS NOT TESTING PROFILE Role and Key Responsibilities: • Conduct Quality audits on Email, Chat & Calls and share feedback with agents. • Conduct compliance and Quality checks and ensure timely reporting. • Drive continuous improvement - make recommendations and drive improvement. • Data analysis and creation of designated reports/ presentations. • Strengthen Quality management processes/ framework to improve quality delivery. • Ensure data management for all deliverables and be accessible without any delay. • Client Escalation Management. • Participate in internal & external calibrations to ensure consistent scoring & feedback delivery approach. Key skills & knowledge: • Good verbal and written communication skills. • Hands on experience in MS Excel, Power Point presentations and Reporting knowledge. • Flexible to work in Shifts 24/7 Environment. • Ability to work under pressure and in strict timelines. • Exposure to online retail/ recovery will be an added advantage. Interested Candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in
Posted 1 month ago
3.0 - 8.0 years
3 - 6 Lacs
Kolkata, Mumbai, Pune
Work from Office
Need Min 1+yrs exp as a Quality Analyst from International Voice Process BPO. Quality Analyst on papers from International Voice process. Must know RCA/QC tools/Audit Process. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com
Posted 1 month ago
3.0 - 8.0 years
3 - 6 Lacs
Thane, Pune, Mumbai (All Areas)
Work from Office
MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER MUST BANKING PROCESS EXP -Call Whatsapp AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy
Posted 1 month ago
4.0 - 9.0 years
5 - 8 Lacs
Chennai
Work from Office
Job Title: Radiology and Pathology Auditor Location: Guindy, Chennai. Job Type: [Full-Time/Part-Time/Contract] Department: Medical Audit / Quality Assurance Reports To: Audit Manager / Medical Director Job Summary: The Radiology and Pathology Auditor is responsible for conducting detailed reviews of medical records, diagnostic imaging, and pathology reports to ensure accuracy, compliance with coding standards, medical necessity, and adherence to clinical guidelines. The auditor works closely with medical coders, clinicians, and compliance teams to maintain high standards in clinical documentation and reimbursement practices. Key Responsibilities: Review radiology and pathology reports for accuracy, consistency, and compliance with internal and external guidelines. Audit diagnostic and procedural coding (ICD, CPT, HCPCS) to ensure proper documentation and billing. Validate the medical necessity of tests and procedures based on patient history and clinical indications. Identify discrepancies, errors, and potential fraud or overutilization in diagnostic services. Collaborate with radiologists, pathologists, and medical coders for clarification and resolution of audit findings. Prepare detailed audit reports, highlighting trends, compliance issues, and recommendations for improvement. Assist in developing and updating audit tools, checklists, and standard operating procedures (SOPs). Stay up to date with regulatory changes (e.g., NABL, ACR, CAP, CMS) and ensure compliance with applicable standards. Provide feedback and training to internal teams on documentation improvement and regulatory adherence. Support internal and external audits, including payer or accreditation body reviews. If you are interested, please share your updated resume to the below Whatsapp Number. Sreejith - 7397746781 Contact us on Monday to Friday between 11.30 am to 8.30 pm Regards HR Team Qway Technologies
Posted 1 month ago
1.0 - 4.0 years
1 - 6 Lacs
Pune
Work from Office
Hiring Quality Analyst with 1+ yr experience in BPO/telemarketing. Monitor & evaluate calls, provide feedback, ensure script compliance & service quality. Strong English, QA tools knowledge & outbound sales QA experience preferred.
Posted 1 month ago
1.0 - 4.0 years
0 - 3 Lacs
Noida
Work from Office
Quality Analyst Profile In Noida Location Call Auditing Salary upto 3 lac 6 days working Day shifts Location:- Noida sec 62 whatsapp :- 9311447553 Required Candidate profile Domestic calling Experience Required Experience in Auditing the calls and giving feedback to the agents Minimum 6 to 12 months of experience in QA profile English should be Good
Posted 1 month ago
3.0 - 8.0 years
6 - 7 Lacs
Chennai
Work from Office
Must be Graduate in any stream Excellent written and verbal communication skills Minimum 3 years of experience in Dental RCM services Mandatory 12-18 months of experience as Quality Assurance Analyst (Dental Only) Proven knowledge and experience in all aspects of the Dental revenue cycle Proven ability to effectively lead a group and support fellow leadership members Proven knowledge and experience in analytics and problem solving with the ability to recognize trends or anomalies Demonstrated ability to work in a team environment that requires quick turnaround and quality output Working knowledge of MS Office Products (Excel, Outlook, PowerPoint) Hands on to Dental software will be an added advantage The primary focus of this position is to consistently review the detail of working accounts and processes to maintain a current knowledge base of overall project performance and individual strengths and weaknesses providing consistent feedback to operational leadership Develops and produces Quality Assurance measures which report any trends or process improvement opportunities for each project, office, and RCM division Reviews all Quality indicators to monitor trends and determine where training deficiencies exist Implements corrective action plans as necessary to deploy training modules to both individual colleagues and project leadership Monitors and assists in process and problem resolution, integrating efforts with training needs and quality monitoring Develop, implement, communicate, and maintain a quality assurance and training plan based on the need of the individual colleague or project leader Provide feedback on the existing QA tracking tool and drive any suggested improvements to completion Maintain product knowledge expertise including new product rollouts, upgrades, and enhancements Maintain a professional attitude & confidentiality all time
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
We are hiring for "Medical Coder" & Quality Auditor"- Work From office Specialty : " ENM IP /OP (Coders/ QA) Location : Chennai, Bangalore & Hyderabad Certified/ Non Certified Exp : 1+yrs Immediate Joiner / 15 days Speciality : Anesthesia Coders Location : Hyderabad Certified Only Exp : 1+yrs Immediate / 15days Specialty : Denial coders Location : Chennai & Bangalore Certified/ Non Certified Exp : 1+yrs Immediate / 15days Specialty : IVR Coder/ QA Location : Chennai Exp : 1+yrs Certified only Immediate / 15days Specialty : Home health ( HHC ) Location : Chennai Certified / Non certified Exp : 1+yrs 1 months notice period accepted
Posted 1 month ago
1.0 - 2.0 years
4 - 5 Lacs
Chennai, Thiruvananthapuram
Work from Office
Job Family : Coding OP (India) Travel Required : None Clearance Required : None Responsibility Accurately transforms medical diagnoses and procedures into designated alphanumerical codes in ICD-10-CM , CPT and HCPCS codes. Ensure that the daily coding volumes for the team are turned around accurately within the specified Turnaround Time. Checking input volumes allotted by TL Coding reports as per client guidelines and coding guidelines by maintaining operational quality and productivity. Regular interaction with TL and getting feedbacks. This position requires that one performs well independently and in a collaborative manner with their entire coding team. Understands in detail the workflow, procedures and specific criteria for the assigned client. Ensures he/she meets the monthly target with above 95% accuracy consistently Attend the Weekly QA / Team meetings without fail and respond in two way communication with the Quality analyst/Team Lead. Shall understand and abide by the organizations information security policy and protect the confidentiality, integrity and availability of all information assets. Shall report incidents related to security of information to concerned authorities. What You will do: Accurately transforms medical diagnoses and procedures into designated alphanumerical codes in ICD-10-CM , CPT and HCPCS codes. Ensure that the daily coding volumes for the team are turned around accurately within the specified Turnaround Time. Checking input volumes allotted by TL Coding reports as per client guidelines and coding guidelines by maintaining operational quality and productivity. Regular interaction with TL and getting feedbacks. This position requires that one performs well independently and in a collaborative manner with their entire coding team. Understands in detail the workflow, procedures and specific criteria for the assigned client. What You will need Minimum Qualification Any Life science, Paramedical Graduates and Postgraduates Minimum Experience and skills Minimum Experience: 1-2 years experience. A valid certification from AAPC or AHIMA Basic Skill set: Strong ability to interpret medical records of the patients in different specialties. What Would be Nice to Have Ability to communicate, have excellent interpersonal, listening skills and organizational skills. Ability to work with speed and accuracy. Good analytic skills and expertise to be proficient in accurately coding medical records utilizing ICD-10-CM and CPT conventions especially emergency room coding, exposure to radiology , ancillary work types, Denial work types.
Posted 1 month ago
3.0 - 7.0 years
6 - 7 Lacs
Chennai, Thiruvananthapuram
Work from Office
Job Family : Coding OP (India) Travel Required : None Clearance Required : None Responsibility Accurately transforms medical diagnoses and procedures into designated alphanumerical codes in ICD-10-CM , CPT and HCPCS codes. Ensure that the daily coding volumes for the team are turned around accurately within the specified Turnaround Time. Checking input volumes allotted by TL Coding reports as per client guidelines and coding guidelines by maintaining operational quality and productivity. Regular interaction with TL and getting feedbacks. This position requires that one performs well independently and in a collaborative manner with their entire coding team. Understands in detail the workflow, procedures and specific criteria for the assigned client. Ensures he/she meets the monthly target with above 95% accuracy consistently Attend the Weekly QA / Team meetings without fail and respond in two way communication with the Quality analyst/Team Lead. Shall understand and abide by the organizations information security policy and protect the confidentiality, integrity and availability of all information assets. Shall report incidents related to security of information to concerned authorities. What You will do: Accurately transforms medical diagnoses and procedures into designated alphanumerical codes in ICD-10-CM , CPT and HCPCS codes. Ensure that the daily coding volumes for the team are turned around accurately within the specified Turnaround Time. Checking input volumes allotted by TL Coding reports as per client guidelines and coding guidelines by maintaining operational quality and productivity. Regular interaction with TL and getting feedbacks. This position requires that one performs well independently and in a collaborative manner with their entire coding team. Understands in detail the workflow, procedures and specific criteria for the assigned client. What You will need Minimum Qualification Any Life science, Paramedical Graduates and Postgraduates Minimum Experience and skills Minimum Experience: 3-7 years experience. A valid certification from AAPC or AHIMA Basic Skill set: Strong ability to interpret medical records of the patients in different specialties. What Would be Nice to Have Ability to communicate, have excellent interpersonal, listening skills and organizational skills. Ability to work with speed and accuracy. Good analytic skills and expertise to be proficient in accurately coding medical records utilizing ICD-10-CM and CPT conventions especially emergency room coding, exposure to radiology , ancillary work types, Denial work types.
Posted 1 month ago
3.0 - 6.0 years
8 - 11 Lacs
Chennai, Thiruvananthapuram
Work from Office
Job Family : Coding OP (India) Travel Required : None Clearance Required : None Responsibility Accurately transforms medical diagnoses and procedures into designated alphanumerical codes in ICD-10-CM , CPT and HCPCS codes. Ensure that the daily coding volumes for the team are turned around accurately within the specified Turnaround Time. Checking input volumes allotted by TL Coding reports as per client guidelines and coding guidelines by maintaining operational quality and productivity. Regular interaction with TL and getting feedbacks. This position requires that one performs well independently and in a collaborative manner with their entire coding team. Understands in detail the workflow, procedures and specific criteria for the assigned client. Ensures he/she meets the monthly target with above 95% accuracy consistently Attend the Weekly QA / Team meetings without fail and respond in two way communication with the Quality analyst/Team Lead. Shall understand and abide by the organizations information security policy and protect the confidentiality, integrity and availability of all information assets. Shall report incidents related to security of information to concerned authorities. What You will do: Accurately transforms medical diagnoses and procedures into designated alphanumerical codes in ICD-10-CM , CPT and HCPCS codes. Ensure that the daily coding volumes for the team are turned around accurately within the specified Turnaround Time. Checking input volumes allotted by TL Coding reports as per client guidelines and coding guidelines by maintaining operational quality and productivity. Regular interaction with TL and getting feedbacks. This position requires that one performs well independently and in a collaborative manner with their entire coding team. Understands in detail the workflow, procedures and specific criteria for the assigned client. What You will need Minimum Qualification Any Life science, Paramedical Graduates and Postgraduates Minimum Experience and skills Minimum Experience: 3-6 years experience. A valid certification from AAPC or AHIMA Basic Skill set: Strong ability to interpret medical records of the patients in different specialties.
Posted 1 month ago
1.0 - 5.0 years
2 - 5 Lacs
Chennai, Bengaluru
Work from Office
We're hiring AR Associate / Senior AR Associate - Voice (AR Denial Management) Looking for Immediate Joiners Education : Any Graduate / 10+2 /Diploma (10+3) Location : Noida Note : Work from office only Designation : Associate / Senior Associate Required Candidate profile Working Time : 5.30pm to 2.30am (Only Night Shift) Working Days : Monday to Friday Experience : 1 year to 4years 2-Way Cab Health insurance Email: manijob7@gmail.com Call or Whatsapp 9989051577
Posted 1 month ago
1.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
1. Location : Bangalore 2. Exp : 1 - 4 Years exp in AR process and Denial management 3. Salary : Upto 40k take home 4. Interview mode : Virtual (online) 5. PF Account is mandatory 6. Shift : Day Shift Required Candidate profile Knowledge of denials management and AR fundamentals is preferred. Experience in end-to-end RCM is preferred. Email: manijob7@gmail.com Call or Whatsapp 9989051577
Posted 1 month ago
0.0 - 1.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Quality Analyst (Fresher) by Advantal Technologies | May 22, 2025 | Jobs | 0 comments Job Title: Quality Analyst (Fresher) Location: Bangalore, India Experience: 0-6 Months Job Type: Full-Time Work from Office/Client Site Job Summary Advantal Technologies is looking for a detail-oriented and motivated Quality Analyst (QA) to join our team. This entry-level position is ideal for recent graduates or candidates with up to 6 months of experience who are passionate about software quality and eager to learn QA processes in a fast-paced IT environment. Key Responsibilities: Assist in manual testing of web and mobile applications. Understand business requirements and translate them into test scenarios and test cases . Execute test cases and identify/report bugs and errors to the development team. Collaborate with developers and business analysts to ensure quality standards are met. Help in regression, integration , and system testing . Document test results and provide detailed reports to the QA lead. Continuously learn and adapt to new tools, techniques, and methodologies. Required Skills & Qualifications: Bachelor s degree in Computer Science, Information Technology , or a related field. Strong understanding of SDLC and STLC . Basic knowledge of manual testing concepts . Familiarity with bug tracking tools like Jira or Bugzilla is a plus. Good analytical and problem-solving skills . Strong attention to detail and a keen eye for spotting issues. Ability to work effectively in a team-oriented environment . Excellent verbal and written communication skills . Internship or academic project experience in QA or software testing. Exposure to basic automation tools like Selenium or Postman for API testing. Knowledge of Agile methodology. Why Join Us? Work with an innovative and growing IT company in Bangalore. Opportunity to learn from experienced professionals and grow in the QA domain. Friendly work culture with opportunities for career advancement . How to Apply: Send your resume to hr@advantal.net with the subject line Application for Quality Analyst - Fresher - Bangalore .
Posted 1 month ago
2.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
Quality Analyst Location: Gurgaon Role Summary: We are looking for an experienced and detail-oriented Quality Analyst to join our team in Gurgaon. This role focuses on ensuring consistent quality standards and performance across operations, identifying improvement opportunities, and collaborating with multiple teams to maintain and elevate service delivery. The ideal candidate will have a strong background in BPO or contact center operations, with specific expertise in monitoring, coaching, and implementing quality improvements. What You Will Be Doing: Quality Goal Execution: Transform quality objectives into actionable daily tasks for teams, ensuring consistent performance and zero errors. SLA Management: Lead initiatives to meet contractual SLAs related to quality audit targets, ensuring timely and accurate delivery. Risk Identification & Feedback: Identify operational risks and provide feedback with actionable recommendations based on audited interactions, adhering to specified timelines. Team Briefings: Conduct regular team briefings to discuss performance, share qualitative insights, address process updates, and review top errors identified through monitoring and Q&A sessions. Calibration & Quality Sessions: Lead calibration sessions and transaction checks with cross-functional teams to ensure the alignment and consistency of quality standards. Data Analysis: Produce and monitor variance and flux analysis to pinpoint improvement opportunities in processes and operations. Regular Performance Checks: Conduct routine checks to detect and address abnormalities, ensuring these are communicated to relevant internal teams for timely resolutions. Coaching & Mentoring: Coach agents on key performance metrics (FCR, C-SAT, AHT), provide ongoing feedback for continuous improvement, and foster a culture of self-improvement. Visual Management: Track team-wise daily and month-to-date (MTD) performance in quality, CSAT, and CCR, identifying gaps and recommending actionable solutions for improvement. Collaboration: Partner with training and supervisory teams to update training materials and address focus areas for continuous quality enhancement. Mentorship: Mentor junior team members, supporting their skill development and overall growth within the team. Client Liaison: Collaborate with clients to propose and implement quality improvement initiatives, ensuring that all recommendations align with client expectations and business goals. Knowledge & Skills: Language Proficiency: Fluency in English with strong verbal and written communication skills. Interpersonal Skills: Ability to engage and build rapport with a diverse, multicultural team. Coaching & Feedback: Strong coaching skills, with the ability to provide constructive feedback and support team development. Analytical & Listening Skills: Excellent listening abilities and strong analytical skills to identify issues, suggest improvements, and drive data-based decisions. Experience: At least 1 year of experience in a similar role within a BPO or contact center environment. Experience in chat processes is mandatory. Technical Skills: Proficiency in MS Office (Excel, Word, PowerPoint). Education: Graduate in any discipline. Whats Expected: Ability to mentor and coach teams, driving continuous improvement in quality performance. Passion for delivering measurable quality outcomes and client satisfaction. Strong problem-solving skills with the ability to implement data-driven solutions. Expertise in managing multiple stakeholders and clients to achieve operational excellence. What Are You Signing Up For? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development Promising career progression Extensive training and development throughout your tenure A world-class work culture you wont want to miss! Interested candidates can apply directly or share their resume on sonam.singh1@igtsolutions.com
Posted 1 month ago
1.0 - 5.0 years
2 - 5 Lacs
Noida, Chennai, Bengaluru
Work from Office
Experience: 1-2 years in AR calling (US healthcare) Exp in denial management and handling AR calls Exp with healthcare billing software Ensure accurate & timely follow up where required. Required Candidate profile Immediate Joiners are preferred Should have worked on appeals, AR Follow-up, refiling & denial management Job Location: Mysore, Bangalore Chennai Email: manijob7@gmail.com Call or Whatsapp 9989051577
Posted 1 month ago
1.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Position 1: AR Caller / Senior AR Caller Experience: 2 to 5 years Required Skills: Expertise in Hospital Billing (UB04) Strong understanding of UB04 claim forms and related processes Strong in Denial Management Good communication skills Required Candidate profile Notice Period: Immediate joiners or candidates with a maximum 15-day notice period are highly preferred Shift: Night shift only Location: Bangalore Email: manijob7@gmail.com Call / Whatsapp 9989051577
Posted 1 month ago
1.0 - 6.0 years
3 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Multiple Position || ONLY International NO FRESHER US Travel / Quality Analyst/Tech Sales(Printer /Antivirus call) /US Sales Location - Delhi NCR Salary - 25 k to 65k Cab/ TA + Meals + Unlimited Incentives Contact Me / Drop Cv 7991129288
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
New Delhi, Gurugram
Work from Office
Need English Senior Quality Analyst. 1+ yr of PPC Travel experience mandatory Night and Evening shift. Salary up to 45K cabs +meal 5 days working Call Or whatsapp your cv +918864946771 Required Candidate profile Excellent communication skills in english immediate joiners or max 10 days only travel background voice process call 8864946771 Perks and benefits both sided cabs meals
Posted 1 month ago
2.0 - 7.0 years
3 - 5 Lacs
Mohali
Work from Office
As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? Thats definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! Were looking for someone who has strong verbal and written communication and comprehension skills, has done RCA, prepared dashboards, has knowledge about 7QC Tools, Coaching, Feedback, Corrective actions & preventative actions, etc. 1 year International experience is mandate as a QA. We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who’s resourceful, able to multitask and has high attention to details will be a great addition to the team. If you’re someone who’s self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you. We are looking for non technical experience in BPO industry Interested person can share their resume at "rajal.garg@taskus.com" or call on 8141444230. Thanks & Regards, Rajal Garg 8141444230
Posted 1 month ago
2.0 - 7.0 years
1 - 5 Lacs
Mohali
Work from Office
We seek a detail-oriented Quality Analyst (Manual Testing) to join our team. The ideal candidate will play a crucial role in ensuring the quality of our software products by performing manual testing, identifying bugs, and ensuring that our solutions meet client and company standards. Skill set/Experience we require for QA:- 2+ years of proven experience as a Quality Assurance Engineer Experience in API, web and Mobile testing. Expertise in Performing Smoke, Functional, Regression & integration Testing. Roles & Responsibilities: Drive and support the development process with a focus on efficiency, quality, and performance Collaborate closely with developers to identify issues early and continuously improve software quality Designed and executed detailed test cases based on requirements and user stories. Document and track bugs, and ensure timely resolution Contribute to the enhancement of QA processes, tools, and best practices
Posted 1 month ago
3.0 - 6.0 years
1 - 5 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes. We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels. Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step. Job Description for a Delivery Quality Analyst Responsibilities Participate in Discovery / Requirement Gathering sessions with customers, business analysts and solution architects to understand product fit w.r.t. requirements and the resulting gaps. Ability to visualize and write down test scenarios and test cases Work with the implementation team consisting of Solution Architects , Salesforce Developers, UI Developers and Business Analysts to deliver as per sprint plan. Ability to understand the product functionality and appreciate the data layout Participate in customer interactions throughout the project for requirements and solutioning, integrations, sprint reviews, UAT fixes and management, live cutover and transition support. Be a contact point for Terafina support team for handling delivery issues reported by customers via the support team. Sound knowledge of non-functional testing like security, performance and accessibility Proven ability to handle parallel tasks simultaneously with minimal supervision Ability to interpret results, identify trends and communicate appropriately Handle testing across various form factors and devices like Mobile, Tablets, Desktops etc Ability to conduct and present sprint demos to the customer Experience & Skills Required 3 to 6 years of experience in testing functional solutions Exposure to test automation process would be an added advantage Experience in Banking Domain is must. Strong domain experience and ability to identify weak areas in the solution Strong attention to detail and excellent problem solving skills Strong verbal and written communication and data presentation skills, including an ability to effectively communicate with internal business, technical teams and also US based clients. Exposure to the Agile methodology Experience with projects or products in banking domain is preferred but not required Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement Integrated into our shared values is Candescent s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Candescent is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at Candescent has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.
Posted 1 month ago
1.0 - 5.0 years
2 - 5 Lacs
Noida, Chennai, Bengaluru
Work from Office
Experience: 1-4years in AR calling (US healthcare) Exp in denial management and handling AR calls Exp with healthcare billing software Ensure accurate & timely follow up where required. Required Candidate profile Immediate Joiners are preferred Should have worked on appeals, AR Follow-up, refiling & denial management Job Location: Noida,Bangalore Chennai Email: manijob7@gmail.com Call or Whatsapp 9989051577
Posted 1 month ago
1.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Position 1: AR Caller / Senior AR Caller Experience: 2 to 5 years Required Skills: Expertise in Hospital Billing (UB04) Strong understanding of UB04 claim forms and related processes Strong in Denial Management Good communication skills Required Candidate profile Notice Period: Immediate joiners or candidates with a maximum 15-day notice period are highly preferred Shift: Night shift only Location: Bangalore Email: manijob7@gmail.com Call / Whatsapp 9989051577
Posted 1 month ago
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