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6.0 - 9.0 years
1 - 5 Lacs
thane
Work from Office
We are looking for a highly skilled and experienced Quality Analyst to join our team at TASKUS INDIA PRIVATE LIMITED. The ideal candidate will have 6-9 years of experience in the BPO industry, with expertise in quality analysis and process improvement. Roles and Responsibility Conduct thorough quality audits to ensure compliance with industry standards and company policies. Develop and implement effective quality control processes to enhance customer satisfaction. Collaborate with cross-functional teams to identify areas for improvement and implement changes. Analyze data and trends to inform quality improvement initiatives and optimize processes. Provide training and coaching to team member...
Posted 4 weeks ago
2.0 - 6.0 years
0 Lacs
hoshiarpur, punjab
On-site
Role Overview: As a Quality Analyst in the food manufacturing industry, you will be responsible for ensuring the quality and safety standards of our products. Your attention to detail and analytical thinking will be crucial in maintaining accurate documentation and supporting continuous improvement initiatives. Key Responsibilities: - Conduct routine quality checks to ensure product quality - Monitor production processes to identify any deviations - Ensure compliance with food safety standards - Maintain accurate documentation of quality control processes - Support continuous improvement initiatives to enhance product quality Qualification Required: - Strong understanding of food safety norm...
Posted 4 weeks ago
4.0 - 9.0 years
3 - 5 Lacs
noida, gurugram, delhi / ncr
Work from Office
MIN 4YR EXP, 1 yr AS BPO QA ON paper -Inbound customer service Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER CalL/Whatsapp cv Neha 8287267407 Required Candidate profile WORK FORM OFFICE in Gurgaon CalL/Whatsapp cv Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy
Posted 4 weeks ago
4.0 - 8.0 years
0 Lacs
chennai, all india
On-site
As a Maximo Functional Consultant DevOps Engineer at RapidData, you will play a crucial role in driving digital transformation for businesses. Our company is dedicated to delivering services to clients with unprecedented scale and speed, leveraging the expertise of our agile scrum teams to ignite innovation in every project. Key Responsibilities: - Utilize your expertise to provide functional consulting services using Maximo - Collaborate with cross-functional teams to implement DevOps practices and tools - Manage IT finance operations and ensure efficient resource allocation - Conduct quality analysis to ensure high performance and reliability of digital solutions Qualifications Required: -...
Posted 1 month ago
13.0 - 17.0 years
0 Lacs
delhi, all india
On-site
As a Sales Trainer (Quality Analyst) at Nikah Forever, you will play a crucial role in enhancing the performance and productivity of our sales team. Your responsibilities will include monitoring and evaluating sales calls, conducting training sessions, identifying performance gaps, motivating and guiding sales executives, and collaborating with management to refine sales processes. Key Responsibilities: - Monitor and evaluate sales calls to ensure adherence to company standards. - Conduct sales training sessions, workshops, and one-on-one coaching sessions. - Identify performance gaps and create improvement plans accordingly. - Motivate, mentor, and guide sales executives to achieve their ta...
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
mohali, all india
On-site
As a Quality Analyst at DuckTale IT Services Pvt. Ltd., your role will involve the following responsibilities: - Develop and execute test plans, test cases, and test scripts to ensure product quality. - Identify, document, and track software defects and inconsistencies. - Collaborate with developers and project managers to ensure smooth issue resolution. - Conduct manual and automated testing for web and mobile applications. - Ensure that all deliverables meet quality standards and client expectations. - Participate in requirement reviews and provide feedback on testability. - Continuously improve testing processes and tools. If you have 1 to 4 years of experience in IT Software Testing and ...
Posted 1 month ago
0.0 - 3.0 years
3 - 4 Lacs
chennai
Work from Office
Job Title: Client Operations Specialist Job Type: Permanent Job location : Nungambakkam, Chennai Working Days : Monday to Friday Shift Time: US Shift - 5.30 PM to 2.30 AM Role & responsibilities 1. Execute transactional and recurring tasks to offload operational load from the U.S. Ops team, contributing to overall efficiency. 2. Support the MSP value chain, ensuring seamless coordination and execution of operations within client programs and performing the activities in a VMS System. 3. Maintain clean and well-organized VMS (Vendor Management System) tools to enhance reporting accuracy and operational reliability. 4. Perform daily reviews of invoice spreadsheets to ensure data accuracy and c...
Posted 1 month ago
3.0 - 5.0 years
2 - 6 Lacs
pune
Work from Office
Job Description Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction Do 1. Conduct process quality audits as per plan Conduct various process audits as per guidelines and SPOs defined in QMS Prepare findings from the report and share it with the account/ project leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher tr...
Posted 1 month ago
3.0 - 5.0 years
2 - 6 Lacs
pune
Work from Office
Job Description Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction Do 1. Conduct process quality audits as per plan Conduct various process audits as per guidelines and SPOs defined in QMS Prepare findings from the report and share it with the account/ project leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher tr...
Posted 1 month ago
2.0 - 3.0 years
3 - 7 Lacs
kochi
Work from Office
Senior QA Engineer We are looking for a skilled Senior QA Engineer with 2-3 years of relevant experience to join our team. You will play a critical role in ensuring product quality through both manual and automation testing, focusing on designing and executing test cases, defect tracking, and supporting timely releases. If you have strong knowledge of Selenium and a passion for delivering high-quality software, this role is a perfect fit for you. Key Responsibilities: Design, develop, and execute both manual and automated test cases Track, report, and manage defects throughout the development lifecycle Collaborate closely with development teams to maintain product quality Participate activel...
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
pune, ahmedabad, surat
Work from Office
Frontend Developer Location Surat / Ahmedabad / Pune Experience Required 4-8 years Qualification MSc.IT, MCA, BE, or Equivalent Job Description Skills Strong proficiency in Next.js (Basic to Advanced concepts like SSR, API routes, and middleware) Knowledge of cache management techniques (server/client caching, SWR(stale-while-revalidate), etc.) Solid understanding of React.js (Hooks, Context API, Lifecycle, Optimization, etc.) In-depth knowledge of JavaScript and ECMAScript (ES6+) standards Experience with TypeScript for type-safe and scalable applications Hands-on experience with TailwindCSS for responsive UI development Familiar with Radix UI component primitives and accessibility standard...
Posted 1 month ago
4.0 - 8.0 years
10 - 12 Lacs
pune
Remote
Role Overview: We are looking for an experienced Quality Manager to lead our quality assurance function across both call monitoring and data quality audits. This leadership role involves managing the QA team, overseeing quality processes for the Appointment Generation (AG) teams calls, and ensuring the accuracy and integrity of data from CDQA and other departments. The ideal candidate will be a strategic thinker, capable of implementing scalable quality frameworks, driving continuous improvement, and ensuring our output meets or exceeds client expectations. Key Responsibilities: Leadership & Team Management: Lead, mentor, and develop the QA team to deliver consistent, high-quality performanc...
Posted 1 month ago
1.0 - 3.0 years
7 - 11 Lacs
mumbai
Work from Office
About The Role Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Marketing Platform Auto Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more ...
Posted 1 month ago
1.0 - 5.0 years
2 - 5 Lacs
mysuru, bengaluru
Work from Office
Designation: AR Caller / Senior AR Caller Experience: Minimum 1 years Strong understanding of UB04 claim forms and related processes Required Candidate profile Notice Period: Immediate joiners or candidates with a maximum 15-day notice period are highly preferred. Job Location Bangalore Email: manijob7@gmail.com Call or Whatsapp 9989051577
Posted 1 month ago
1.0 - 5.0 years
2 - 5 Lacs
mysuru, bengaluru
Work from Office
Designation : AR Callers / Senior AR Callers Exp: 1 Y to 5 y Required Skills: Expertise in Physician Billing (CMS-1500) Strong understanding of CMS-1500 claim forms and related processes Strong in Denial Management Good communication skills Required Candidate profile Notice Period: Immediate joiners or candidates with a max 7 day notice period are preferred Shift: Night Shift Job Location: Bangalore / Mysuru Email:manijob7@gmail.com Call / Whatsapp 9989051577
Posted 1 month ago
5.0 - 10.0 years
5 - 10 Lacs
hyderabad, gurugram, bengaluru
Work from Office
Position Overview RSM US LLP is seeking a highly skilled and detail-oriented Senior Quality Analyst to join our Assurance Technology team. This role is instrumental in ensuring the quality, reliability, and performance of digital solutions that support our audit and assurance services. The ideal candidate will bring deep QA expertise, a collaborative mindset, and a passion for continuous improvement. Key Responsibilities Lead quality assurance efforts across digital assurance platforms, including test planning, execution, and reporting. Develop and implement test strategies for AI-driven tools, chatbot flows, and prompt-based interfaces Collaborate with developers, product owners, and analys...
Posted 1 month ago
2.0 - 7.0 years
2 - 5 Lacs
noida, gurugram
Work from Office
We are looking for a skilled Quality Analyst with 2 to 7 years of experience in software testing, preferably in mobile applications. The ideal candidate should have knowledge of Bug Tracking Tools, such as JIRA, and experience working on Android/IOS apps. This position is based in Gurgaon. Roles and Responsibility Plan, design, execute, and report software tests for mobile applications. Identify and track bugs using Bug Tracking Tools like JIRA. Develop and implement test cases for mobile applications. Collaborate with cross-functional teams to ensure high-quality products. Analyze test results and provide recommendations for improvement. Ensure timely delivery of high-quality products. Job ...
Posted 1 month ago
2.0 - 5.0 years
2 - 5 Lacs
noida, new delhi, gurugram
Work from Office
We are looking for a skilled Quality Analyst with 2-5 years of experience to join our team in Gurgaon. The ideal candidate will have a strong background in software testing, preferably in mobile applications. Roles and Responsibility Plan, design, execute, and report software tests for mobile applications. Identify and track bugs using Bug Tracking Tools like JIRA. Develop and implement test cases for mobile apps. Collaborate with cross-functional teams to ensure high-quality products. Analyze test results and provide recommendations for improvement. Ensure timely delivery of high-quality products. Job Requirements Experience in software testing, preferably in mobile applications. Knowledge ...
Posted 1 month ago
6.0 - 10.0 years
22 - 27 Lacs
chennai
Work from Office
What you'll do As a Quality Analyst, youll be assisting the feature team to define testable work that is technically robust, high performing, stable and secure, and ensures excellent customer experiences and outcomes. Promoting continuous improvement, youll identify opportunities to maximise the customer experience and reduce the test cycle time by improving techniques, tooling, eliminating waste and creating a collaborative, proactive approach to quality in the feature team. As well as this, youll be: Supporting your Quality Manager and team in executing against the test strategy and quality by determining and advising which tests should be automated at which layer Working in conjunction wi...
Posted 1 month ago
6.0 - 10.0 years
22 - 27 Lacs
chennai
Work from Office
What you'll do As a Quality Analyst, youll be assisting the feature team to define testable work that is technically robust, high performing, stable and secure, and ensures excellent customer experiences and outcomes. Promoting continuous improvement, youll identify opportunities to maximise the customer experience and reduce the test cycle time by improving techniques, tooling, eliminating waste and creating a collaborative, proactive approach to quality in the feature team. As well as this, youll be: Supporting your Quality Manager and team in executing against the test strategy and quality by determining and advising which tests should be automated at which layer Working in conjunction wi...
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
kolkata
Work from Office
We are looking for a highly skilled and experienced Quality Analyst to join our team at Airful Consulting. The ideal candidate will have a strong background in quality analysis and assurance, with excellent analytical and problem-solving skills. Roles and Responsibility Conduct thorough quality audits to ensure compliance with industry standards and regulations. Develop and implement effective quality control processes and procedures. Collaborate with cross-functional teams to identify and resolve quality issues. Analyze data and trends to identify areas for improvement and optimize quality metrics. Develop and maintain quality metrics and reports to track performance. Ensure all quality-rel...
Posted 1 month ago
1.0 - 2.0 years
1 - 5 Lacs
gurugram
Work from Office
Roles and Responsibility Monitor and evaluate the quality of inbound and outbound telephone calls and other customer contact methods. Document quality issues and performance measures for management review. Provide feedback and formal education to individuals on the phone. Develop and implement effective quality control processes. Collaborate with team members to achieve high-quality standards. Analyze data to identify trends and areas for improvement. Job Requirements Minimum 1 year of experience in quality analysis or a related field. Strong knowledge of quality control principles and practices. Excellent communication and interpersonal skills. Ability to work independently and as part of a...
Posted 1 month ago
1.0 - 2.0 years
1 - 5 Lacs
kolkata
Work from Office
Roles and Responsibility Monitor and evaluate the quality of inbound and outbound telephone calls and other customer contact methods. Document quality issues and performance measures for management review. Provide feedback and formal education to individuals on the phone. Develop and implement effective quality control processes. Collaborate with team members to achieve high-quality standards. Analyze data to identify trends and areas for improvement. Job Requirements Minimum 1 year of experience in quality analysis or a related field. Strong knowledge of quality control principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment an...
Posted 1 month ago
1.0 - 4.0 years
1 - 5 Lacs
chennai
Work from Office
Roles and Responsibility Conduct thorough quality checks on customer interactions to ensure high standards. Analyze data and trends to identify areas for improvement and implement changes. Collaborate with team members to develop and implement process improvements. Develop and maintain quality metrics and reports to track performance. Provide coaching and feedback to team members to enhance their skills. Identify and escalate issues or concerns to senior management as needed. Job Requirements Strong analytical and problem-solving skills with attention to detail. Excellent communication and interpersonal skills, with the ability to work effectively in a team. Ability to adapt to changing prio...
Posted 1 month ago
1.0 - 6.0 years
1 - 5 Lacs
jaipur
Work from Office
Roles and Responsibility Monitor and evaluate call quality to ensure high standards of customer service. Develop and implement quality control processes to identify areas for improvement. Collaborate with team members to provide coaching and feedback on performance. Analyze data and trends to identify process improvements and recommend changes. Develop and maintain reports to track quality metrics and performance. Participate in training sessions to enhance skills and knowledge. Job Requirements Strong analytical and problem-solving skills with attention to detail. Excellent communication and interpersonal skills, with the ability to work effectively in a team. Ability to adapt to changing s...
Posted 1 month ago
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