714 Quality Analyst Jobs - Page 8

Quality Analyst – Domestic BPO Location: Mohali Experience: 1+ year as QA in BPO (Documented experience) Inbound/Outbound Sales experience Qualification: Graduate Salary: Up to 4 LPA 6 Days working Good Communication Skills required. Required Candidate profile Apply Now: hr.skyway603@gmail.com Contact: 7696495267 -Bhumika Gupta

We are pleased to inform you that we are conducting a Walk-in Drive from 12:00 PM to 3:00 PM at our Bangalore location • Exp: Min 1 to 4 years in AR domain/ Denial Management Role: Associate / Senior AR Associates/ Analyst/Credentialing Specialist Required Candidate profile Process: Physician Billing or Hospital Billing - Denial Management Voice Priority: High – quality profiles are requested Job Location Bangalore Email: manijob7@gmail.com Call or Whatsapp 9989051577

Role & responsibilities Conduct Transaction Quality Audits Conduct Audit Data Analysis & Error Analysis Provide Transaction Quality Metrics Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Drive Quality Initiatives Provide data inputs to internal stakeholders Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability, and Integrity of Data Customer Service experience required Preferred Competencies Knowledge: Understanding of the process, evaluation & feedback, reporting and analysis Establish controls on Transaction Processing aiming for a Zero-Defect Output Report and Publish Transaction Quality Metrics Publ...

MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call Whatsapp AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

Design quality monitoring frameworks, standards, and procedures. Analyze quality data to pinpoint recurring issues, process gaps, and training needs. Participate in calibration sessions to ensure consistent Create regular reports on quality metric

You will be responsible for lateral hiring in a BPO/Call Center, specifically for roles such as Team Leader, Quality Analyst, Process Trainer, Assistant Managers, etc. Your key responsibilities will include: - Conducting end-to-end recruitment process for lateral positions - Sourcing and screening candidates through various channels - Coordinating with hiring managers for interviews and feedback - Negotiating offers and closing positions in a timely manner As a potential candidate, you should meet the following qualifications: - Graduation degree, preferably MBA in Human Resource - 2-3 years of experience in lateral hiring within a BPO/Call Center environment - Proven track record of hiring ...

Role Overview: You will be responsible for leading and managing a team of quality analysts focused on voice processes. Your main goal will be to ensure top-notch voice interactions within the customer service team by monitoring, evaluating, and improving quality standards. Additionally, you will develop and implement quality assurance strategies, conduct root cause analysis, and prepare detailed quality reports for the leadership team. Key Responsibilities: - Lead and manage a team of quality analysts specializing in voice processes. - Monitor, evaluate, and enhance voice interactions to meet quality standards. - Develop and execute quality assurance strategies, call evaluation frameworks, a...

Hiring for Quality Analyst _ ( Only Whats up 9738998874 Salman ) Core Competencies & Requirements: Minimum of 2 years experience in the Customer Care Center with at least 1year experience in auditing calls, emails or chats. Must be rated satisfactory or better in all areas of performance and currently not on any policy violation. Must be at a senior associate level or higher Requires the application of special or skill knowledge and/or pertinent techniques to work assignments Requires the ability to work and make decisions independently Requires the ability to communicate effectively (verbally and written) Requires analytical skills with ability to visualize and articulate concepts. Maintain...

Designation: AR Caller / Senior AR Caller Experience: Minimum 1 years Strong understanding of UB04 claim forms and related processes Required Candidate profile Notice Period: Immediate joiners or candidates with a maximum 15-day notice period are highly preferred. Job Location Bangalore Email: manijob7@gmail.com Call or Whatsapp 9989051577

Continual development to be an expert with knowledge of respective clients Credentialing specialties. Exp:1-7Years Location: Bangalore @ Noida Shift : Night Required Candidate profile 1+ years experience in provider enrollment/credentialing / Voice Process. Skill Set: EFP, EDI, ERA preferred Immediate joiners preferred Call or Whatsapp 9989051577 Email: manijob7@gmail.com

We are pleased to inform you that we are conducting a Walk-in Drive from 12:00 PM to 3:00 PM at our Bangalore location. • Experience: Minimum 1 to 4 years in AR domain/ Denial Management Role: Associate / Senior AR Associates/ Analyst Required Candidate profile Process: Physician Billing or Hospital Billing - Denial Management Voice Priority: High – quality profiles are requested Job Location Bangalore Email: manijob7@gmail.com Call or Whatsapp 9989051577

Greetings from Access healthcare!!!! We are hiring Group Leaders for coding Role: Group leader Domain: Operation coding function Reporting: Manager or above Coding certification: CPC Specialization: HCC Must have minimum 6+ years of experience Fluent in communication Responsibilities: 1. Quality Assurance & Compliance Conduct audits of coded medical records to ensure accuracy, completeness, and adherence to coding guidelines (CPT, ICD-10, HCPCS). Ensure compliance with regulatory standards such as HIPAA, CMS, and payer-specific requirements. Implement corrective actions and training based on audit findings. Stay updated on coding guidelines, regulations, and industry best practices. 2. Team ...

Role: Assistant Delivery Manager | Domain: Operation coding SQ function | Reporting: Delivery Manager or above Role summary: The Assistant Manager of Medical Coding Quality is responsible for overseeing and enhancing the accuracy, compliance, and overall quality of medical coding operations. This role involves managing a team of coding professionals, ensuring adherence to regulatory standards, and implementing quality assurance processes. The Senior Manager will collaborate with cross-functional teams to optimize coding practices, support revenue cycle operations, and mitigate compliance risks. Education Experience & Other requirements Graduation: Any Coding certification: CPC or Any Relevan...

Greetings from Vee Healthtek...! We have an Immediate Opening for Quality Analyst - AR (US Healthcare) Note - Looking for on papers QA Designation: Quality Analyst/ Senior Quality Analyst Department: Medical Billing Experience: 3+Years Skills required: Good Domain Knowledge Good Oral & Written Communication skills Proficient in MS Word/Excel Excellent analytical skills with understanding of health care claims processing. Ability to multi-task Willingness to be a team player and show initiative where needed. Willingness to work in Flexible Shifts On Papers Quality Analyst is Appreciable Roles & responsibilities: Ensure all Quality parameters are met by removing errors. Work towards Service Le...

Greetings !! Hope you all are doing well ! Hiring For Quality Analyst Service Desk Role at Pune & Bangalore Location Candidates residing in Pune or Bangalore or open for relocation post Selection can apply for same. *Kindly note this a work from office role. *1 Year International Call Quality analyst Experience is mandatory. Minimum 2 years of relevant experience (i.e L1 helpdesk / tech support process) including at least one year as a quality auditor Profile - Quality Analyst (Voice) Qualification :- * Graduates Willingness to work in rotational shifts Working days -5 Salary - Upto Rs 6 LPA For Pune Location Salary - Upto Rs 7 LPA For Bnagalore Location Technical Skills - General support kn...

Quality analyst- Develop health medical billing International BPO Rotational Shifts 5 days working

Are you a fresher looking to kickstart your career in IT Here's your chance to join a fast-growing company and work on exciting projects! At DuckTale IT Services Pvt. Ltd., we provide a wide range of Development and Marketing services designed to meet diverse business needs. Our team of skilled Quality Analysts, experienced programmers, and creative design engineers works together to deliver end-to-end software solutions from concept to deployment with a focus on quality and innovation. At DuckTale IT Services Pvt. Ltd., we don't just build careers, we build growth stories. You will love being a part of our team because we offer Flexible Working Hours, a Positive Work Environment, Career Gro...

The Quality Analyst position involves the responsibility of monitoring and evaluating customer interactions in the call center to ensure adherence to processes, compliance with regulations, and achievement of customer satisfaction goals. Your role will include analyzing agent performance, identifying areas for improvement, and providing constructive feedback to enhance service quality. You will be expected to conduct regular monitoring of customer interactions such as phone calls, chats, and emails to assess the quality of service provided by agents. By analyzing quality data, you will identify trends, patterns, and areas that require improvement. Your insights and recommendations based on p...

Elevate Customer Support effectiveness by monitoring calls, emails, and chats; assessing agent demeanor, technical accuracy, service quality, and policy adherence; and delivering actionable coaching and insights that improve performance, accuracy, efficiency, and the overall customer experience. In this opportunity as Quality Analyst , you will: Exceptional verbal and written communication; strong business writing with precise vocabulary, grammar, and structure Active listener who seeks clarification to ensure full understanding before taking action Builds strong, collaborative relationships across and beyond Customer Support Exercises sound judgment and discretion to drive outcomes that ben...

Greetings from Vee Healthtek...! We have an Immediate Opening for Quality Analyst - AR (US Healthcare) Note - Looking for on papers QA Designation: Quality Analyst/ Senior Quality Analyst Department: Medical Billing Experience: 3+Years Skills required: Good Domain Knowledge Good Oral & Written Communication skills Proficient in MS Word/Excel Excellent analytical skills with understanding of health care claims processing. Ability to multi-task Willingness to be a team player and show initiative where needed. Willingness to work in Flexible Shifts On Papers Quality Analyst is Appreciable Roles & responsibilities: Ensure all Quality parameters are met by removing errors. Work towards Service Le...

The Quality Analyst (Support or Service Desk) position based in Chennai & Indore requires a candidate with a minimum of 4 years of experience. As a Quality Analyst, your responsibilities will include monitoring and evaluating support interactions such as calls, chats, and emails to ensure compliance with quality standards and SLOs. You will be expected to identify trends, gaps, and areas of improvement in agent performance and customer experience, providing actionable feedback and coaching to enhance communication, technical accuracy, and customer satisfaction. Collaboration with training and operations teams to update SOPs and knowledge base content is crucial, as well as conducting root ca...

IMMEDIATE OPENINGS FOR QUALITY CONTROL ANALYST - AR VOICE WORK FROM OFFICE MODE OF INTERVIEW - VIRTUAL JOB LOCATION - HYDERABAD EXPERIENCE - 4 TO 9 YRS. SALARY - MAX.47K TAKE HOME (EASY SELECTION, RELIEVING LETTER NOT MANDATORY) (NEED IMMEDIATE JOINERS) Interested Candidates, Please call/watsapp me @ 9962492242 or send your Updated resume to info@mmcsjobs.com Please share this information, also with your friends. Thank you very much for the support

You are looking for a Quality Analyst with experience in the Insurance background. The ideal candidate should possess the following skillsets: - Quality Analyst - Performing ATA Reports - Preparing Dashboards - Voice+Chat Audits - Change Request - Problem Tickets - Service Requests The job location for this position is Noida. It is important to note that the candidate should be flexible to work night shifts and from the office. Experience and Salary ranges are as follows: - 3.6 Years to 8 Years (Quality Analyst): 5.50LPA - 7.50LPA + Variables - 10 Years to 16 Years (Quality Analyst Lead): 11LPA - 17LPA fixed + Variables Qualifications required for this position include any graduate and postg...

As a dynamic and compassionate Quality Analyst & Process Trainer at TELUS Digital, located in Gurugram, Haryana, you will play a pivotal role in leading a high-performing team responsible for service quality and compliance in healthcare support operations. Your hybrid leadership position will involve overseeing both QA and training functions to ensure that every customer interaction upholds TELUS's high standards of care, privacy, and professionalism. In the Quality Analyst capacity, you will be responsible for auditing transactions, creating and updating customer experience reports, conducting targeted analysis to drive account performance, investigating customer complaints, and facilitatin...

Continual development to be an expert with knowledge of respective clients Credentialing specialties. Exp:1-7Years Location: Bangalore @ Noida Shift : Night Required Candidate profile 1+ years experience in provider enrollment/credentialing / Voice Process. Skill Set: EFP, EDI, ERA preferred Immediate joiners preferred Call or Whatsapp 9989051577 Email: manijob7@gmail.com