998 Quality Analyst Jobs - Page 6

Join us as a Quality Analyst If you have a keen eye for detail, then this could be the role for you as you make sure that only well designed and built work packages get through quality testing Youll be assisting the feature team to define testable work and make sure that desired customer experiences and outcomes are achieved Joining us in this fast paced role, you'll have excellent opportunities for progression and developing your analyst capabilities We're offering this role at senior analyst level What you'll do As a Quality Analyst, youll be supporting the Quality Manager and the team in executing against the strategy and quality by determining and advising which tests should be automated...

We are looking for a highly skilled and experienced Quality Analyst to join our team in Bengaluru. The ideal candidate will have 1-6 years of experience in quality analysis, preferably in a domestic setting. Roles and Responsibility Conduct thorough quality checks on products or services to ensure they meet the required standards. Identify areas for improvement and implement changes to enhance overall quality. Collaborate with cross-functional teams to resolve quality-related issues. Develop and maintain quality control processes and procedures. Analyze data to identify trends and patterns in quality performance. Provide training and coaching to team members on quality procedures. Job Requir...

Join us as a Quality Analyst If you have a keen eye for detail, this could be the role for you, as youll make sure that only well designed and built work packages get through quality testing Youll make sure decisions made are based on robust data, return on investment and value measures that demonstrate thoughtful and intelligent cost management Joining us in this fast-paced role, you'll have excellent opportunities for progression and developing your analyst capabilities We're offering this role at associate vice president level What you'll do As a Quality Analyst, youll be assisting the feature team to define testable work that is technically robust, high performing, stable and secure, and...

About Axis Virtual Centre Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide ficial solutions via cross sell and upsell The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience The role of a Quality Analyst is to evaluate and score customer interactions with the aim of identifying key behaviors that drive sales and improve customer experience The role requires the abi...

We are looking for a skilled Quality Analyst to join our team in the domestic sector. The ideal candidate will have 5-9 years of experience in quality analysis, preferably in a BPO or call centre setting. Roles and Responsibility Monitor and evaluate agent performance to ensure high-quality service delivery. Develop and implement effective quality control processes to identify areas for improvement. Collaborate with team members to provide coaching and feedback on performance. Analyze data and trends to identify process improvements and recommend changes. Develop and maintain quality metrics and reports to track performance. Ensure compliance with industry standards and regulatory requiremen...

We are looking for a skilled Quality Analyst to join our team in the domestic sector. The ideal candidate will have 5-9 years of experience in quality analysis, preferably in a BPO or call centre setting. Roles and Responsibility Monitor and evaluate agent performance to ensure high-quality service delivery. Develop and implement effective quality control processes to identify areas for improvement. Collaborate with team members to provide coaching and feedback on performance. Analyze data and trends to identify process improvements and recommend changes. Develop and maintain quality metrics and reports to track performance. Ensure compliance with industry standards and regulatory requiremen...

Job Description What were looking for: 3 to 8 years of QA/QC experience, preferably with educational/legal books Strong in error and root cause analysis Proficient in Acrobat, MS Office; skilled in reporting and presentations Experience in quality reports and leading QA meetings

Role and Key Responsibilities Define, standardize and monitor quality parameters including both non-critical & critical parameters (End-User, Business critical, & Compliance) and thereafter make recommendations for ongoing improvements in the process. Ensure the team meets the assigned audit targets and compliances set as per SLA and performance scorecard for each process through continuous improvement methodologies. Design and document standard practices to be carried out- business processes. Work closely with all functions for consistent delivery of service standard. Interact actively with the clients at an operational level. Responsible for consistent delivery of service standards as per ...

Meet the Team: The MIG BEST (Baseline Engineering & System Test) team at Cisco has embarked on a groundbreaking journey with powerful technologies and Network Automation at the forefront. The high caliber team that prides itself on customer success, outcome orientation, happiness and positivity! The product line includes the industry leading Core, Edge, Access & Optical portfolio and the respective evolutions. You are invited to embark on this incredible journey and lead this change. Your Impact: We are seeking a highly analytical and thorough professional to join Ciscos MIG BEST (Baseline Engineering and System Test) organization as a Software Quality Analyst. Collaborating with the multi-f...

Role & responsibilities Key Responsibilities Quality Assurance: Oversee the quality assurance process for all digital marketing campaigns, ensuring they meet the company's standards and client expectations. Campaign Monitoring: Regularly monitor and evaluate the performance of Ads campaigns to identify areas for improvement. Continuous Improvement: Develop and implement strategies for continuous improvement in campaign quality and performance. Qualifications and Experience Minimum Experience : At least 1 year of experience in quality management and digital marketing, with a focus on Ads . Education : A bachelor's degree in marketing, business administration, or a related field is preferred. ...

MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call Whatsapp AMIT 8851792136, Neha 8287267407 Required Candidate profile Those Who can relocate to Kolkata can also apply Perks and benefits PF & ESIC plus Good Leave policy

Locations : Hyderabad, Telangana, India Role ID 211717 Worker Type Intern - Temporary Employee Studio/Department EA Studios - Quality Verification Work Model Hybrid Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Quality Analyst Intern Overview A Quality Analyst, as part of the Quality Verification team, ensures that EA games are top-notch. Your job will involve analysing the game, planning and ex...

Job Description Job Categories Coding Job Type Full Time Chennai Requirements Identify top critical error in the process, create case study for each error no. of touches and present it to the stakeholders. Derive Action plan to reduce the error rate in the process. Expert in Hospital Physician AR process. Should be doing Super audits. Develop Process / audit checklist - Create audit parameters for each process / team. Identify fatal non-fatal errors. SOP - Involve QAs Ops leads in creating the SOPs for the process. RCA - Identify Root cause action plan for internal external errors / issues. Training - Monitor the effectiveness of training (Internal OJT). Identify frequent errors and provide ...

Continual development to be an expert with knowledge of respective clients Credentialing specialties. Exp:1-7Years Location: Bangalore @ Noida Shift : Night Required Candidate profile 1+ years experience in provider enrollment/credentialing / Voice Process. Skill Set: EFP, EDI, ERA preferred Immediate joiners preferred Call or Whatsapp 9989051577 Email: manijob7@gmail.com

How to Apply Interested candidates can share their updated CV at: Karishmap@itm.edu 8433973130 (Karishma) Organization: ITM Group of Institutions Location: Nerul, Navi Mumbai Website: itm.edu About the Role Were looking for a sharp, attentive Quality Analyst (Fresher) to join our dynamic content team. If you have a keen eye for detail and a passion for ensuring flawless digital experiences, this role is your ideal entry into the digital marketing ecosystem. Key Responsibilities Quality-check content across websites, landing pages, and digital campaigns. Test functionality of forms, links, interactions, CTAs, email journeys, and WhatsApp bot trails. Identify content or design inconsistencies,...

Job Summary: We are seeking a highly skilled QA Engineer to join our team. The successful candidate will be responsible for ensuring the quality and reliability of our software applications through both manual and automated testing processes. The ideal candidate should have experience in both manual and automation testing, as well as a strong understanding of software development processes. Responsibilities : Develop, maintain, and execute test plans and test cases for software applications Perform manual testing of applications to identify bugs and defects Develop and maintain automated test suites using industry-standard tools and frameworks Collaborate with cross-functional teams to ident...

Job Overview Supports the development and continuous improvement of business quality management systems and facilities. Job Requirements Assisting in the development and maintenance of quality policies and processes; attending training sessions on quality concepts and tools. Assisting in the development and implementation of quality plans, programs, and procedures using quality control statistics, lean manufacturing concepts, and six-sigma tools. Working with various teams to facilitate internal and external quality issue resolution. Working with suppliers to confirm understanding of inspection techniques, and reviewing, analyzing, and reporting on quality discrepancies. What your background...

We are looking for a skilled Quality Analyst to join our team in the BPO industry. The ideal candidate will have 3 to 7 years of experience and a strong background in quality analysis, with excellent communication and problem-solving skills. Roles and Responsibility Monitor and evaluate call quality to ensure high standards of customer service. Develop and implement quality control processes to identify areas for improvement. Collaborate with team members to provide coaching and feedback on performance. Analyze data and trends to identify patterns and areas for improvement. Develop reports and presentations to communicate quality metrics to management. Participate in continuous improvement i...

Exp : 1-4 Years in AR Calling Must have Good Comm Skills Strong Knowledge in US Healthcare Professional Billing or Physician Billing experience is preferred Manage A/R, Denials and Rejections accounts by ensuring effective and timely follow-up. Required Candidate profile Notice Period: Immediate joiners or candidates with a maximum 15-day notice period are highly preferred. Job Location Bangalore Email: manijob7@gmail.com Call or Whatsapp 9989051577

Experience: 1-4 years in AR calling (US healthcare) Exp in denial management and handling AR calls Exp with healthcare billing software Ensure accurate & timely follow up where required. Required Candidate profile Immediate Joiners are preferred Should have worked on appeals, AR Follow-up, refiling & denial management Job Location: Mysore, Bangalore Chennai Email: manijob7@gmail.com Call or Whatsapp 9989051577

Seeking a Market Research Quality Lead to run survey quality checks, validate data, conduct audits, and coordinate with teams. Requires 1–2 yrs MR experience, strong analytics, Excel skills, attention to detail. Call Husain at 7990477483

Job Overview TE Connectivity's Quality Assurance Teams are responsible for all or part of an organization's Quality Management System, including conformance and continuous improvement initiatives. They work on systemic evaluation of products, services, facilities, manufacturing or business processes, to ensure that standards of quality are being met. Develop and implement quality plans, programs and procedures using quality control statistics, lean manufacturing concepts, and six-sigma tools and analyses. They reviews, analyze and report on quality discrepancies, investigate problems and executes quality audits, and develops disposition and corrective actions for recurring discrepancies. The...

Technical Competencies: (Job related) 1. Trade Prematching; Ensure that all trades are 100% pre-matched and settled within market/client deadlines. 2. Trade Settlement- Timely process/authorize Trade settlement instructions (FX, Forwards and other OTC Products) New Issues settlement, Netting, Pair offs, Trade Partials etc Effectively process settlement of FX trades (Gross, CLS and Forwards Deals) and manage the various settlement queues with strict adherence to currency cut-offs and mitigating issues in timely manner. Prioritize the trades as per market cut off time and Value to avoid charges on our account. Liaise with brokers/dealers/Counterparties/Front Office in the event of non-receipt ...

As a Quality Monitoring Analyst with expertise in French Language at TELUS Digital, your role involves monitoring quality and ensuring exceptional customer service through your expertise in French. **Key Responsibilities:** - Monitor call quality to ensure high standards are met - Analyze customer interactions to identify areas for improvement - Provide feedback and coaching to agents for performance enhancement - Collaborate with team members to implement quality improvement strategies - Maintain accurate records of monitoring results and feedback provided **Qualifications Required:** - Minimum of 2 years of experience in Call Monitoring/Quality Analyst roles - Proficiency in French languag...

As a Quality Analyst for Customer Support (Voice / Chat) in Bangalore, your role will involve evaluating and enhancing performance in customer interactions. You will focus on monitoring voice and chat communications to identify gaps and ensure adherence to quality and compliance standards. Key Responsibilities: - Audit calls, chats, and tickets to assess process adherence and communication quality. - Provide detailed and actionable feedback to agents and team leaders. - Conduct calibration sessions and maintain QA reports. - Identify training and performance improvement needs. - Support continuous process improvement through trend analysis and root cause identification. - Collaborate with tr...