714 Quality Analyst Jobs - Page 4

You ll review egocentric video data used for robotics training. Your work involves checking videos for clarity, framing, lighting, and relevance, and flagging anything that doesn t meet the checklist. Responsibilities Review videos using a predefined QA checklist Tag or reject low-quality footage Track work in sheets or tools provided Share recurring issues with the QA lead Coordinate with collection teams when needed Act as a substitute for data collection agents whenever required. Requirements No prior experience needed Strong attention to detail Comfortable with repetitive review work Basic computer skills (Google Sheets, file management) Compensation & Perks Daily lunch provided Snacks a...

As a Specialist Quality Analyst , you will play a critical role in ensuring service excellence by monitoring and reviewing customer interactions across channels. You will be responsible for auditing outbound calls and emails, identifying improvement opportunities, ensuring compliance, and coaching representatives to achieve quality and performance goals. This role requires strong attention to detail, problem-solving skills, and the ability to mentor and support team members in delivering exceptional customer experiences. Key Responsibilities: Conduct quality reviews of telephonic and email interactions to ensure adherence to service goals, standards, and compliance guidelines. Audit outbound...

4+ years of experience as Quality Analyst in Data Testing Proficiency in SQL for querying and any data visualization tools (Eg: Qlik) for testing reports and dashboards. Using advanced Excel functions (eg: VLOOKUP, Macros etc.) to support data analysis and reporting task. Maintain MIS reports to track data quality metrics and trends. Understand the business requirements and data models to perform Data validation, verification and reconciliation. Collaborate with developers, data engineer and business analysts to troubleshoot data discrepancies. Generate detailed reports on testing outcomes, including defects, metrics and recommendations. Knowledge of scripting languages (Eg: Python) for test...

Continual development to be an expert with knowledge of respective clients Credentialing specialties. Exp:1-7Years Location: Bangalore @ Noida Shift : Night Required Candidate profile 1+ years experience in provider enrollment/credentialing / Voice Process. Skill Set: EFP, EDI, ERA preferred Immediate joiners preferred Call or Whatsapp 9989051577 Email: manijob7@gmail.com

Designation: AR Caller / Senior AR Caller Should have 1 y to 5 Yrs of AR calling Exp Experience working in Complete Denials Management / AR Follow up Sound knowledge in healthcare concepts. Required Candidate profile Excellent Knowledge on Denial management proficient in calling the insurance companies. A brief understanding on the entire Medical Billing Cycle Email: manijob7@gmail.com Call or Whatsapp 9989051577

Designation : Executive - AR Exp : 1y to 5y Contact insurance companies for further explanation of denials & underpayments Should have experience working with Multiple Denials. Required Candidate profile Should have worked on appeals, AR Follow up, refiling & denial management Notice Period:Immediate joiners preferred Job Location Bangalore/ Chennai Email:manijob7@gmail.com Call or Whatsapp 9989051577

Languages Known - Tamil is Must Responsibilities:- High performance delivery on all quality parameters Audit chats/email interactions on Product/process, Communication and soft skills parameters Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion Data analysis and making designated reports/decks Participate in calibrations to ensure consistent scoring & feedback delivery approach Communicate to heighten awareness and focus on importance of positive customer experience Make recommendations and drive process improvement Reduce learning curve and help enhance product/process knowledge of new joinees Ensure that int...

Monitor and evaluate voice interactions for quality assurance. identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Collaborate with training and operations teams to improve service quality. Ensure adherence to company standards and compliance guidelines. Conduct calibration sessions to align with quality parameters. Preferred candidate profile Minimum 1 year of experience as a Quality analyst on papers. Proficient in MS Office. Excellent analytical and listening skills. Walk-in -- Monday to Saturday (10 am to 4 pm) Contact person and details: Kamolika 8336067060/8925881711 Email-Komolika.RoyChoudhury@imarque.co.in Address: iMar...

Monitor and evaluate voice interactions for quality assurance. identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Collaborate with training and operations teams to improve service quality. Ensure adherence to company standards and compliance guidelines. Conduct calibration sessions to align with quality parameters. Preferred candidate profile Minimum 1 year of experience as a Quality analyst on papers. Proficient in MS Office. Excellent analytical and listening skills. Walk-in -- Monday to Saturday (10 am to 4 pm) Contact person and details: Kamolika 8336067060/8925881711 Email-Komolika.RoyChoudhury@imarque.co.in Address: iMar...

As a Quality Analyst, you will play a crucial role in ensuring the quality of products, services, or processes meets the established standards and customer expectations. Your responsibilities will include: - Monitoring and evaluating process performance and outputs against defined quality standards. - Performing regular audits and providing feedback to enhance team performance. - Identifying areas for improvement and recommending actionable solutions. - Maintaining documentation related to quality processes and performance metrics. - Collaborating with cross-functional teams to develop and implement quality improvement initiatives. - Investigating and resolving quality issues or customer com...

As a Quality Analyst, your role involves monitoring, assessing, and enhancing the performance of the calling team to ensure service quality, compliance, and customer satisfaction. You will evaluate customer interactions, identify trends, and provide actionable insights. Key Responsibilities: - Monitor and evaluate inbound and outbound calls to assess quality, compliance, and adherence to scripts and procedures. - Score calls based on defined quality parameters such as accuracy, empathy, product knowledge, and resolution. - Provide detailed feedback to agents and team leaders for performance improvement. - Collaborate with trainers and supervisors to identify training needs and assist in cont...

As a Quality Analyst in BPO/BPM (Chat, Email & Voice Process), your role involves monitoring and evaluating customer interactions to ensure quality and compliance. You will provide feedback and coaching to agents to enhance their performance. Conducting audits, calibrations, and root cause analysis (RCA) will be part of your responsibilities. It is crucial to ensure adherence to company policies and customer experience standards. Additionally, you will be responsible for generating reports and suggesting process improvements. Key Responsibilities: - Monitor & evaluate customer interactions for quality and compliance. - Provide feedback & coaching to improve agent performance. - Conduct audit...

Key responsibilities include: 1.Identifying key problem areas in different regions and helping them in resolutions. 2. To ensure 100% execution of the SOPs in the region by sharing compliance or by calling stores. 3. Coordinating with Store managers, Area Managers for implementing the correct SOPs within the timeline. 4. Connect with various departments to ensure smooth store operations. 5. Conduct internal audits in the stores and report discrepancies if found. Requirements: 1.Working knowledge of MS Office 2. Data analytics skills- beginner level 3. Performance rating of 3 & above 4. Good verbal communication skills required.

Conduct Quality Control (QC) audits of underwriter files, ensuring alignment with product guidelines and internal standards. Provide real-time feedback to underwriters on audit findings to support continuous improvement. Organize and conduct weekly review sessions with underwriters to share overall QC results, trends, and areas of opportunity. Perform QC checks on a minimum of 5% of the overall underwriting production volume. Maintain a quality target of 97% accuracy in all QC evaluations. Document and track findings and support leadership with actionable insights and recommendations. Collaborate with the training and underwriting teams to drive process improvements and close quality gaps. S...

Greetings from Vee Healthtek...! We have an Immediate Opening for Quality Analyst - AR (US Healthcare) Note - Looking for on papers QA Designation: Quality Analyst/ Senior Quality Analyst Department: Medical Billing Experience: 3+Years Skills required: Good Domain Knowledge Good Oral & Written Communication skills Proficient in MS Word/Excel Excellent analytical skills with understanding of health care claims processing. Ability to multi-task Willingness to be a team player and show initiative where needed. Willingness to work in Flexible Shifts On Papers Quality Analyst is Appreciable Roles & responsibilities: Ensure all Quality parameters are met by removing errors. Work towards Service Le...

Quality analyst International BPO Rotational Shifts 5 days working

Job Title: Transaction Quality Analyst Insurance Domain Location: Coimbatore, India Job Type: [Full-time / WFO] Experience Level: 2–5 years Department: Quality Assurance Reports To: Quality Manager Job Summary: We are looking for a meticulous and process-driven Transaction Quality Analyst with experience in the insurance domain to monitor, evaluate, and improve the quality of transactions across operational teams. The ideal candidate will ensure compliance with process standards, identify gaps, and drive continuous improvement in service delivery. Key Responsibilities: Conduct regular audits of insurance process transactions (e.g., claims processing, policy issuance, endorsements, renewals, ...

Continual development to be an expert with knowledge of respective clients Credentialing specialties. Exp:1-7Years Location: Bangalore @ Noida Shift : Night Required Candidate profile 1+ years experience in provider enrollment/credentialing / Voice Process. Skill Set: EFP, EDI, ERA preferred Immediate joiners preferred Call or Whatsapp 9989051577 Email: manijob7@gmail.com

Experience: 1-4 years in AR calling (US healthcare) Exp in denial management and handling AR calls Exp with healthcare billing software Ensure accurate & timely follow up where required. Required Candidate profile Immediate Joiners are preferred Should have worked on appeals, AR Follow-up, refiling & denial management Job Location: Mysore, Bangalore Chennai Email: manijob7@gmail.com Call or Whatsapp 9989051577

Job description Should have at least 2 years of experience as a quality analyst preferably from Telecom customer service background. Should have hands on experience with 7QC tools and should be part of feedback and coaching. Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement. Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance. Quality Analysts contact all the dissatisfied customers and provide a detailed analysis to improve cus...

Greetings from Vee Healthtek...! We have an Immediate Opening for Quality Analyst - AR (US Healthcare) Note - Looking for on papers QA Designation: Quality Analyst/ Senior Quality Analyst Department: Medical Billing Experience: 3+Years Skills required: Good Domain Knowledge Good Oral & Written Communication skills Proficient in MS Word/Excel Excellent analytical skills with understanding of health care claims processing. Ability to multi-task Willingness to be a team player and show initiative where needed. Willingness to work in Flexible Shifts On Papers Quality Analyst is Appreciable Roles & responsibilities: Ensure all Quality parameters are met by removing errors. Work towards Service Le...

As a Quality Analyst AR at Neolytix, your role will involve auditing and evaluating various AR functions to ensure accuracy and effectiveness. Your insights will directly contribute to maintaining process integrity and achieving client KPIs. Key Responsibilities: - Audit AR-related activities such as insurance follow-ups, aging buckets, denial handling, and collections - Review claim resolution workflows to ensure compliance with client-specific guidelines - Provide actionable feedback to AR executives and team leads based on identified quality gaps - Track error trends, conduct root cause analysis, and recommend corrective measures - Maintain detailed documentation of audit results and part...

Role: Quality Analyst-GDS (Galileo & Sabre) Experience: 5+ Years Location: Gurgaon Key Skills: Quality Check, Galileo, Sabre Shift: Night Shift (US Shift)

Patent proofreading is a process which ensures identification & correction of errors as well as precision of the details which affect the enforceability of patents. This process is used by both corporate and law firm customers as an indispensable step either before grant of patent via a pre-issuance review or post grant of a patent. The Patent Proofreader provides the report on identified errors according to established policies and procedures, performs all functions relating to review of files, and exercises discretion and confidentiality as per service level agreement. Job Responsibilities: Quality Check of the proofread US Issued Patents and US Patent Applications, COC prepared, PTA and E...

Role Overview: You will be responsible for ensuring the delivery of high-quality training programs and maintaining excellence in customer service through effective quality assurance. As the Trainer/Quality Analyst - Assistant Manager for the call centre (Outsource Partner) handling the travel process, your role will be crucial in upholding the standards of service delivery. Key Responsibilities: - Designing and delivering training programs for call centre staff to enhance their skills and knowledge in the travel process. - Conducting quality assurance evaluations to monitor and improve the performance of call centre agents. - Providing feedback and coaching to agents to ensure consistent del...