714 Quality Analyst Jobs - Page 3

Role Overview: As a Quality Analyst specializing in Call Audit, your main responsibility will be to ensure high performance delivery on all quality parameters. You will be auditing calls, chats/email interactions on various parameters such as Product/process, Communication, and soft skills. Your role will also involve conducting audits and providing feedback to improve scores for training throughput or conversion. Additionally, you will be responsible for data analysis, preparing designated reports/decks, participating in calibrations, and communicating effectively to enhance customer experience. Furthermore, you will play a key role in driving process improvements, reducing the learning cur...

Role: AR Caller / Senior AR Caller Experience: 1 to 5 years Locations: Bangalore & Chennai Shift Timing: Night Shift (Mandatory) Notice Period: Immediate joiners or candidates with a maximum notice period of 15 days are highly preferred Required Candidate profile Expertise in Hospital Billing (UB04) Strong understanding of UB04 claim forms Proficiency in Denial Management Excellent comm skills Email: manijob7@gmail.com Call or Whatsapp 9989051577

Continual development to be an expert with knowledge of respective clients Credentialing specialties. Exp:1-7Years Location: Bangalore @ Noida Shift : Night Required Candidate profile 1+ years experience in provider enrollment/credentialing / Voice Process. Skill Set: EFP, EDI, ERA preferred Immediate joiners preferred Call or Whatsapp 9989051577 Email: manijob7@gmail.com

Bulk Hiring for US Travel Sales Process Minimum 2 Year Experience in US Travel Sales Team leader US Travel Car Rental/ flight Quality Analyst Bilingual Spanish PPC Sales agent HR Recruiter Flight / Car Rental Sales Agent Drop Your CV 7011890554

We're hiring a Quality Analyst with min 1 year of Sales force Audit experience. Salary up to 7 LPA. Share your CV at sowmiyaizeemanpower@gmail.com or call 8951638400. Share your profile only if you have relevant experience.

Job Family : Coding IP (India) Travel Required : None Clearance Required : None What you will do: Accurately transforms medical diagnoses and procedures into designated alphanumerical codes in ICD-10-CM and ICD-10-PCS codes. Ensure that the daily coding volumes for the team are turned around accurately within the specified Turnaround Time. Checking input volumes allotted by TL Coding reports as per client guidelines and coding guidelines by maintaining operational quality and productivity. Regular interaction with TL and getting feedbacks. This position requires that one performs well independently and in a collaborative manner with their entire coding team. Understands in detail the workflo...

Job Description : Randomly audit required number of calls on daily basis. Providing timely and accurate feedback to agents for improvement areas . Take corrective actions by doing data analysis to improve process efficiency. Work upon the action plans to improve Quality scores. Candidate Profile : 1-4 years experience in call auditing Skills Quality analyst in BPO/Call center. Excellent Communication Skills Multilingual are added advantage. Immediate Joiners Preferable.

Hiring for Sr.Quality Analyst _ ( Only Whats up 9738998874 Salman ) Core Competencies & Requirements: Minimum of 5 years experience in a Customer Care Center with at least 2-3 years of dedicated experience in a quality assurance role, auditing calls and chats. Must be rated satisfactory or better in all areas of performance and currently not on any policy violation. Must be at a senior associate/analyst level or higher, with proven experience in a similar capacity. Requires the ability to perform all tasks with minimal to no supervision and make sound, independent decisions. Requires excellent communication skills (verbal and written) with the ability to articulate complex feedback and findi...

Job Title : Quality Analyst Collections (BPO) Location : [Rabale.] Experience Required : Minimum 1 year (on paper) as a Quality Analyst in the BPO sector (mandatory) Prior experience in collections process is required Roles & Responsibilities : Perform RAG analysis and identify improvement areas Conduct BQM (Business Quality Monitoring) and deliver detailed feedback to agents Prepare and maintain QA reports and dashboards Use QC tools effectively to drive process improvements Key Skills Required : Call auditing and feedback delivery Strong documentation and reporting skills Qualifications : Graduate in any discipline Minimum 1 year of Quality Analyst experience in a BPO (on paper) Experience...

Monitor and evaluate BD team interactions to ensure quality and process adherence. Audit calls, presentations, and proposals for alignment with business goals. Review RFPs and proposals for customization and value. Collaborate with the BD team to improve outreach and client engagement. Identify training needs and provide performance feedback. Track KPIs, analyze trends, and recommend improvements. Support CRM updates and maintain quality documentation. Skills & Requirements: Minimum 1 year of experience in inside sales or business development (US/UK market). Strong understanding of sales pipelines and lead management. Excellent written and verbal communication skills. Proficient in Microsoft...

Work with the development teams to ensure each release meets high quality standards Create test plans and test cases from wire frames Execute manual test cases, report and track issues in ticketing systems, and verify fixes Building a strong working relationship with all the teams Requirements: Atleast 0-2 years of experience Should have good communication skills Should have experience in Usability testing, UI testing and writing Test cases Should have Web application and Mobile testing experience Must have good Analytical skills (i.e should be able to well understand the requirements.

MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call Whatsapp ONLY IF HAVING BANKING PROCESS EXP -AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

About Position: We are seeking a highly skilled Data Validation Quality Analyst to join our Cloud Data Modernization project team. This role involves migrating an on-premises Enterprise Data Warehouse (SQLServer) to a target cloud tech stack utilizing Azure Cloud data tools (ADF, SHIR, Logic Apps, ADLS Gen2, Blob Storage, etc.) and Snowflake. The primary responsibility is to ensure data consistency and integrity between the on-premises and cloud environments through rigorous data validation testing. Role: Data Validation Quality Analyst Location: All Persistent Locations Experience: 5+ years Job Type: Full Time Employment What You'll Do: Perform data validation testing to ensure data consist...

Hi All, we infinx healthcare hiring quality auditors for payment posting department for navi mumbai location, interested candidates can apply via jeeviya.s@infinx.com. JD: Minimum 3yrs to maximum 5yrs experience in payment posting department. Senior Associates can apply. Epic software knowledge is must. Location- Turbhe, Navi Mumbai. Regards, HR Team.

Process Trainer: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Process Trainer Is mandatory. CTC Upto 5 LPA Quality Analyst: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Quality Analyst Is mandatory. CTC Upto 5 LPA Sales Trainer: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Sales Trainer Is mandatory. CTC Upto 8 LPA. Experience From E- Commerce Process in Call Center BPO is Added Advantage. Also Hiring For Manager For Training & Manager For Quality Roles for Customer Service & Sales with Relevant Experience...

We are hiring for candidates who have experienced in AR Caller - Denial Management for medical billing in the US Healthcare industry. Exp - 1 to 4 years excellent communication skill Sound knowledge in healthcare concepts. Required Candidate profile Excellent Knowledge on Denial management proficient in calling the insurance companies. A brief understanding on the entire Medical Billing Cycle Email: manijob7@gmail.com Call or Whatsapp 9989051577

Greetings from Vee Healthtek...! We have an Immediate Opening for Quality Analyst - AR (US Healthcare) Note - Looking for on papers QA Designation: Quality Analyst/ Senior Quality Analyst Department: Medical Billing Experience: 3+Years Skills required: Good Domain Knowledge Good Oral & Written Communication skills Proficient in MS Word/Excel Excellent analytical skills with understanding of health care claims processing. Ability to multi-task Willingness to be a team player and show initiative where needed. Willingness to work in Flexible Shifts On Papers Quality Analyst is Appreciable Roles & responsibilities: Ensure all Quality parameters are met by removing errors. Work towards Service Le...

Role: AR Caller / Senior AR Caller Experience: 1 to 5 years Locations: Bangalore & Chennai Shift Timing: Night Shift (Mandatory) Notice Period: Immediate joiners or candidates with a maximum notice period of 15 days are highly preferred Required Candidate profile Expertise in Hospital Billing (UB04) Strong understanding of UB04 claim forms Proficiency in Denial Management Excellent comm skills Email: manijob7@gmail.com Call or Whatsapp 9989051577

Designation : AR Callers / Senior AR Callers Exp: 1 Y to 5 y Required Skills: Expertise in Physician Billing (CMS-1500) Strong understanding of CMS-1500 claim forms and related processes Strong in Denial Management Good communication skills Required Candidate profile Notice Period: Immediate joiners or candidates with a max 7 day notice period are highly preferred Shift : Day Shift Job Location: Bangalore Email:manijob7@gmail.com Call / Whatsapp 9989051577

Role Overview: As a Quality Analyst (Manual Automation) in Delhi (Work from Office), you will collaborate with the development team to create test plans and strategies for software projects. Your main responsibility will be developing test cases, scripts, and scenarios based on software requirements and user stories. You will also execute manual and/or automated tests, identify and track software defects, perform regression testing, and conduct performance testing to ensure quality standards are met. Additionally, you will need to develop and maintain test automation scripts and frameworks, collaborate with stakeholders, identify process improvement opportunities, and maintain detailed docum...

3 yearsr experience of which min 1 year experience in a leadership role; ; Preference/aptitude for a career in customer service / sales environment; Demonstrated team handling skills in the past. Required Candidate profile To ensure achievement of targets / SLAs defined by the Client by effective management of team members. .Candidate should be open for shifts

MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call Whatsapp AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

Hi, We are hiring for Leading ITES Company Quality Analyst- Collections Role . To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other (to get multiple location option) a) To Apply for above Job Role Type : Job Code # 328 Job Description: Minimum 3 to 5 years of overall experience At least 1 years of experience in managing quality for B2B (Business to Business) Collections process. Track Key Quality Assurance Metrics: Monitor key performance indicators (KPIs) related to call quality, adherence to policies, and customer satisfaction. Provide Regular Analytics Reports: Prepare and provide regular reports to...

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities Define, standardize and monitor quality parameters including both non-critical & critical parameters (End-User, Business critical, & Compliance) and thereafter make recommendations for ongoing improvements in the process. Ensure the team meets the assigned audit targets and compliances set as per SLA and performance scorecard for each process through continuous improve...

Role: Assistant Delivery Manager | Domain: Operation coding SQ function | Reporting: Delivery Manager or above Role summary: The Assistant Manager of Medical Coding Quality is responsible for overseeing and enhancing the accuracy, compliance, and overall quality of medical coding operations. This role involves managing a team of coding professionals, ensuring adherence to regulatory standards, and implementing quality assurance processes. The Senior Manager will collaborate with cross-functional teams to optimize coding practices, support revenue cycle operations, and mitigate compliance risks. Education Experience & Other requirements Graduation: Any Coding certification: CPC or Any Relevan...