352 Quality Analyst Jobs - Page 3

Min 1 yrs exp BPO Voice Quality Analyst on paper International Banking Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call/Whtsapp cv AMIT 8851792136, Neha 8287267407 if you have Tech Support EXP Perks and benefits PF & ESIC plus Good Leave policy

Designation: AR Caller / Senior AR Caller Experience: Minimum 2 years Strong understanding of UB04 claim forms and related processes Required Candidate profile Notice Period: Immediate joiners or candidates with a maximum 15-day notice period are highly preferred. Job Location Bangalore Email: manijob7@gmail.com Call or Whatsapp 9989051577

MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call Whatsapp AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

Greetings, Hope you are doing well. We have an Opportunity for QA - Security Testing with our Reputed MNC company. So If you interested so kindly revert with your updated cv & below required details Experience- 3- 8 yrs Mode- Hybrid Location - Pune

Key Responsibilities: Graduate with minimum 2 years experience of Contact Center. Atleast 2 years experience in call quality function. Excellent spoken and written communication skills for English. Must have experience into Call Monitoring & Call Monitoring Exposure to Six Sigma techniques along with one completed project would be added advantage Exposure to MS Power point, Visio, Micro Strategy would be an added advantage Perform root cause analysis (RCA) to identify underlying issues and recommend corrective actions. Collaborate with the operations team to ensure adherence to quality standards and client requirements. Monitor key performance indicators (KPIs) and provide insights to optimize processes and minimize errors. Prepare detailed reports on quality performance and communicate findings to the management team effectively. Shift Timings: US Shifts, 5days Working, Both Side Cab Facility to Hiring Zones Interview Mode: Face to Face Interview Looking for Immediate Joiners Interested Candidates Can Share resume on bhawana.sharma@rsystems.com or can call at 8595575733. Regards, Bhawana

Job Family : EBO Accounts Receivable (India) Travel Required : None Clearance Required : None Job Summary: The Quality Analyst will be responsible for ensuring the highest standards of quality and compliance in healthcare services. This role involves analyzing data, identifying areas for improvement, providing feedback and implementing strategies to enhance patient care and operational efficiency. What you will do: Conduct regular audits and assessments of healthcare processes and services to ensure compliance with industry standards and regulations. Analyze data to identify trends, patterns, and areas for improvement and provide strategic solutions to optimize performance Collaborate with operation teams to develop and implement quality improvement initiatives. Provide training and support to staff on quality assurance practices and procedures. Prepare and present reports on quality findings and recommendations to management. Stay updated on the latest industry trends, regulations, and best practices in healthcare. Identify and address discrepancies to ensure accuracy Provide detailed feedback to enhance team performance Perform RCA & prepare CAPA Participate in process calibration to ensure standardization and quality. Maintain a minimum production involvement to support operational efficiency What you will need: Minimum of 3 years of experience in US Healthcare hospital billing & should be a quality analyst on paper. Strong analytical skills and proficiency in data analysis tools and software. Excellent communication and interpersonal skills. Ability to work independently and as part of a team Resourceful, excellent organization skills, and demonstrated ability to multi-task and meet deadlines. Detail-oriented with a strong commitment to accuracy and quality. What would be nice to have: Proficient in MS Office What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. About Guidehouse Guidehouse is an Equal Opportunity Employer Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse s Ethics Hotline. . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant s dealings with unauthorized third parties.

Designation: AR Caller / Senior AR Caller Experience: Minimum 2 years in Hospital billing preferred. Strong understanding of UB04 claim forms and related processes Required Candidate profile Notice Period: Immediate joiners or candidates with a maximum 15-day notice period are highly preferred. Job Location Bangalore / Noida Email: manijob7@gmail.com Call or Whatsapp 9989051577

Designation : AR Callers / Senior AR Callers Exp: 1 Y to 5 y Required Skills: Expertise in Physician Billing (CMS-1500) Strong understanding of CMS-1500 claim forms and related processes Strong in Denial Management Good communication skills Required Candidate profile Notice Period: Immediate joiners or candidates with a max 7 day notice period are highly preferred Shift : Day Shift Job Location: Bangalore Email:manijob7@gmail.com Call / Whatsapp 9989051577

Certified Medical Coder (Inpatient / IPDRG) CPC certification AAPC or CCS certification from AHIMA Min 1 year of coding exp Pl Call: Divya - 7358399847 Nihila - 7305155582 Varalakhsmi - 6385161155 Rajitha -6385192508

Join us as a Quality Analyst If you have a keen eye for detail, this could be the role for you, as you ll make sure that only well designed and built work packages get through quality testing You ll make sure decisions made are based on robust data, return on investment and value measures that demonstrate thoughtful and intelligent cost management Joining us in this fast-paced role, youll have excellent opportunities for progression and developing your analyst capabilities Were offering this role at associate vice president level What youll do As a Quality Analyst, you ll be assisting the feature team to define testable work that is technically robust, high performing, stable and secure, and ensures excellent customer experiences and outcomes. Promoting continuous improvement, you ll identify opportunities to maximise the customer experience and reduce the test cycle time by improving techniques, tooling, eliminating waste and creating a collaborative, proactive approach to quality in the feature team. As well as this, you ll be: Supporting your Quality Manager and team in executing against the test strategy and quality by determining and advising which tests should be automated at which layer Working in conjunction with quality automation specialists in writing automated tests and analysing the results Executing tests on a continuous basis triggered automatically by change events and minimising the execution time for the automated tests in order to obtain quick feedback Understanding the customer and human centric designs and driving the quality of the teams work to constantly improve the solutions and enhance customer experiences Making sure defects are detected and prioritised, based on impact, and resolved at the earliest possible moment ensuring customer outcomes are delivered right first time The skills youll need Youll need at least eight years of experience in testing methodologies, including a range of Agile testing methods such as test driven development and behaviour driven development. You ll have experience with a wide range of testing automation tooling. You ll also need experience of systems development lifecycle, along with experience of delivering testing activities in a technology or IT function. Additionally, we ll be looking for: Practical experience of testing ideas, products, designs, planning and execution Experience in functional and non-functional testing such as system, system integration, user, load, volume, stress, security, accessibility, compatibility, penetration and back-out The ability to relate everyday work to the strategic vision of the feature, platform, domain and enterprise teams, with a strong focus on business outcomes The ability to communicate complex technical concepts clearly to peers and management Good collaboration and stakeholder management skills Hours 45 Job Posting Closing Date: 22/07/2025

Description This is a full-time remote role for a Senior Salesforce Quality Analyst. The Senior Salesforce Quality Analyst will work with clients and internal stakeholders to identify and execute functional, regression, integration, and performance testing. They will provide technical expertise to internal and external customers, mentor junior team, and use agile methodologies to manage projects. Responsibilities: Develop, document, and maintain comprehensive test plans, test cases, and test scripts for Salesforce applications. Execute functional, regression, integration, and performance testing. Identify, document, and track defects using QA tools and methodologies. Collaborate with developers, business analysts, and other stakeholders to understand requirements and deliver high-quality solutions. Ensure all testing activities are conducted in accordance with established standards and procedures. Mentor junior QA team members and provide guidance on best practices. Stay updated with the latest industry trends and Salesforce updates to ensure effective testing strategies. Participate in Agile/Scrum processes and contribute to continuous improvement initiatives. Requirements & Qualifications : Excellent written and verbal English communication skills 5+ years of Salesforce ecosystem (e.g., Sales Cloud, Experience Cloud, and Service Cloud) and quality assurance experience Must Have Skills : SFDC QA Testing Must possess excellent functional insights on CRM Technologies, Saleforce.com, knowledge on salesforce Sales Cloud/Service Cloud/Experience Cloud Good to have expertise with working on Middleware. Writing Product requirement documents and creating user stories Hands on QA experience with: Sales Cloud / Service Cloud CRM Functional Experience, Integration, Salesforce administrator certification Certifications: Salesforce Administrator Certification, Salesforce App Builder or any cloud certifications Skills required: Sales Cloud / Service Cloud CRM Functional Experience, Integration

Join Us as a Quality Analyst RCM Specialist! Are you detail-oriented and passionate about driving quality in healthcare processes? Step into a rewarding role where your expertise makes a real impact! We’re looking for a Quality Analyst with strong experience in RCM, Lab AR, and Denial Management to join our dynamic team. Key Responsibilities: Quality Audits : Conduct thorough audits to ensure process compliance and accuracy Reporting : Prepare and present detailed audit reports Feedback Delivery : Provide constructive feedback to associates through one-on-one and team sessions Process Improvement : Identify trends and implement Corrective and Preventive Actions (CAPA) for recurring issues Skills & Qualifications: Strong analytical and communication skills In-depth knowledge of Lab AR and Denial Management Ability to coach and guide team members effectively Proficiency in identifying process gaps and driving improvements Eligibility: Experience : Minimum of 3 years in RCM Domain Expertise : Hands-on experience in Lab AR and Denial Management What We Offer: A collaborative and growth-oriented work environment Competitive compensation and benefits Opportunities for continuous learning and career advancement Location : Hyderabad Send your CV to : careers@datamarshall.com Learn more : www.datamarshall.com Take the next step in your career with us – Apply now and be a part of our quality-driven journey!

Experience: 1-4 years in AR calling (US healthcare) Exp in denial management and handling AR calls Exp with healthcare billing software Ensure accurate & timely follow up where required. Required Candidate profile Immediate Joiners are preferred Should have worked on appeals, AR Follow-up, refiling & denial management Job Location: Noida & Bangalore Email: manijob7@gmail.com Call or Whatsapp 9989051577

Designation: AR Caller / Senior AR Caller Experience: Minimum 2 years in Hospital billing preferred. Strong understanding of UB04 claim forms and related processes Required Candidate profile Notice Period: Immediate joiners or candidates with a maximum 15-day notice period are highly preferred. Job Location Bangalore / Noida Email: manijob7@gmail.com Call or Whatsapp 9989051577

Hiring for Google Ads Optimization QA Job Role Employer: Cognizant Skills required: Quality Analyst Google Ads Optimization Min. 3 years Exp in Google Ads, at least 6 months as a Quality Analyst Immediate - 60 days Notice can apply Required Candidate profile Rotational Shifts, 5 days Working Should be ready to relocate immediately after selection to Gurgaon Job Location: Google Office, Gurgaon Perks and benefits Allowances, Provident Fund, and Insurance benefits

• Should have excellent communication skills • Take appropriate action on claims to guarantee resolution. • Ensure accurate & timely follow up where required. . Must be willing to Work from Office • Abilities to absorb client business rules. Required Candidate profile Education: Any Graduate Note: Work from office only Working Time: 5.30PM to 2:30AM Working Days: Monday to Friday Transport : Free Cab 2ways Email: manijob7@gmail.com Call / Whatsapp 9989051577

Greetings From Vee HealthTek Private Limited....!! " Immediate Hiring for Quality Analyst/ Senior Quality Analyst (AR - RCM ) - Mohali" Process - US Process (Healthcare) Experience - 3+Years Designation: Quality Analyst/ Senior Quality Analyst Location - Mohali & Pune "Note - On Papers QA ( Medical Billing -AR) is Mandatory" Skills required: Good Domain Knowledge Good Oral & Written Communication skills Proficient in MS Word/Excel Excellent analytical skills with understanding of health care claims processing. Ability to multi-task Willingness to be a team player and show initiative where needed. Willingness to work in Flexible Shifts Roles & responsibilities: Ensure all Quality parameters are met by removing errors. Work towards Service Levels and meet the productivity and quality requirements. Counsel the team members on quality issues. Document all errors and feedback given to each team member in the prescribed format. Ensure all client updates are recorded and shared across the team. Execute quality check are done as per the latest updates. Ensure timely communication with the clients. Identify and update your supervisor on the training requirements of your team. Interested candidates can reach out to Subiksha G - subiksha.g@Veehealthtek.com/ 9606003487

US Health and welfare Voice Exp Medical billing AR Call Quality analyst Call Monitoring International BPO Rotational Shifts 5 days working

We are urgently hiring a Quality Analyst for US Voice Process . This role focuses on auditing customer interactions, Call auditing and monitoring, coaching agents for service improvement, and ensuring compliance with quality and customer service standards. The candidate must have a strong background in international voice processes with proven quality evaluation expertise. Key Responsibilities: Quality Monitoring & Evaluation Audit live and recorded inbound calls to assess customer interactions against quality benchmarks. Evaluate performance based on call handling skills, process adherence, compliance, and customer experience. Coaching & Feedback Deliver timely and actionable feedback to agents through one-on-one sessions. Partner with Team Leaders and Trainers to drive performance improvements and close skill gaps. Process Improvement & Compliance Identify trends, agent errors, and operational gaps based on audits. Recommend process and policy changes to enhance customer satisfaction and compliance. Ensure compliance with internal quality standards and regulatory requirements (e.g., HIPAA where applicable). Reporting & Analytics Maintain and share detailed quality audit reports, highlighting strengths, improvement areas, and action plans. Analyze quality scores, CSAT/NPS trends, and drive continuous improvement initiatives. Calibration Participate in regular calibration sessions with QA, Operations, and Client teams to ensure scoring consistency and alignment. Job Requirements: Education: Bachelor's Degree (Mandatory) Experience: Minimum 4+ years of total experience in an International Voice Process (US, UK, Australian, Canadian, or ANZ markets). Minimum 1+ year of experience specifically as a Quality Analyst/Auditor in an Inbound or outbound Voice Process . Skills: Excellent command over English (spoken and written). Strong knowledge of quality monitoring tools, call auditing frameworks, and contact center KPIs (AHT, CSAT, NPS, FCR, Quality Scores). Proficient with CRM systems, QA software, and reporting tools. High attention to detail, analytical thinking, and problem-solving skills. Ability to deliver constructive feedback and influence agent performance positively. Additional Requirements: Flexibility to work in rotational night shifts (Mandatory). Immediate joiners preferred. Strong understanding of customer service, compliance protocols, and quality standards. Interested Candidates can share your updated Cv to : anitha.c@sagilityhealth.com

We are a technology-led healthcare solutions provider driven by our purpose to enable healthcare organizations to be future-ready. At Indegene, we offer accelerated global growth opportunities for bold, industrious, and nimble talent. Our unique career experience celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. If you are looking to explore exciting opportunities at the convergence of healthcare and technology, visit www.careers.indegene.com. We understand the importance of the first few years of your career, as they create the foundation of your professional journey. At Indegene, we promise you a differentiated career experience. By working at the exciting intersection of healthcare and technology, you will be mentored by some of the most brilliant minds in the industry. We offer a global fast-track career path where you can grow alongside Indegene's high-speed growth. As a Quality Analyst, your responsibilities will include performing proofreading on various digital devices and environments according to the scheduling sheet. You will apply client-provided style guides and cross-check for style, flow, alignment, layout, etc., between the script file and the final output. Additionally, you will apply checklists and requirement documents for each deliverable based on business unit requirements. Your role will involve reviewing assignments/tasks for data integrity, typos, and sensible line breaks. You will highlight gross errors and suggest changes in IFF after confirming with copy editors for the content/creative resource. Furthermore, you will perform second-level proofreading once comments are addressed by content/creative/project managers and relevant proofreading upon receiving the client feedback form (CFF). Another aspect of your role will be to perform proofreading character to character of the final output file against the script file and finalize the contents. You will check for all necessary elements and icons on the file (Graphics, logos, colors, etc.) to ensure they are placed as per the script. It is essential to fill the checklist by cross-checking against the file and copying the same to the SVN server. In case of any errors, a consolidated bug report must be created via iExtract tool/Redmine and shared with the creative team for further amendments. Finally, you will acknowledge the signoff mail to the concerned PM if no changes are required. EQUAL OPPORTUNITY is a good-to-have aspect of our work environment, ensuring fairness and inclusivity for all.,

Muat have exp as a Quality Analyst/ Process Trainer in AML Transaction Monitoring. Cripto Currency Block Chain exp is required US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.co

Accurately transforms medical diagnoses and procedures into designated alphanumerical codes. Ensure that the daily coding volumes for the team are turned around accurately within the specified Turnaround Time. Checking input volumes allotted by TL Coding reports as per client guidelines and coding guidelines by maintaining operational quality and productivity. Regular interaction with TL and getting feedbacks This position requires that one performs we'll independently and in a collaborative manner with their entire coding team. Understands in detail the workflow, procedures and specific criteria for the assigned client. Ensures he/she meets the monthly target with above 95% accuracy consistently Attend the Weekly QA / Team meetings without fail and respond in two way communication with the Quality analyst/Team Lead. Shall understand and abide by the organizations information security policy and protect the confidentiality, integrity and availability of all information assets. Shall report incidents related to security of information to concerned authorities. Shall understand and abide by the organizations information security policy and protect the confidentiality, integrity and availability of all information assets. Shall report incidents related to security of information to concerned authorities. Minimum Qualification BDS Graduate with AAPC or AHIMA certification What would be Nice to have: Basic Skill set: Strong ability to interpret medical records of the patients in different specialties. Ability to communicate, have excellent interpersonal, listening skills and organizational skills. Ability to work with speed and accuracy. Good analytic skills and expertise to be proficient in accurately coding medical records utilizing ICD-9-CM and CPT conventions especially emergency room coding.

The Quality Analyst provides direct assistance to the ROI Account Manager and is responsible for reviewing, processing, and releasing medical records in a variety of mediums (i.e. mail, fax, email, etc.). The Quality Analyst reports to their Team Lead, Providing and logging detailed and accurate information on each file/chart processed in accordance with MediCopys policies/procedures. Updating and maintaining an accurate Accounting of Disclosures for all activities and processes associated with medical records requests. Providing world-class customer service to patients and clients while ensuring patient privacy. Handling high call volumes while maintaining a high level of service and professionalism. Maintaining all established production/quality goals, while managing assigned accounts within MediCopys established turn-around time. Reports to Team Operations Manager and/or Director of Operations as necessary. Primary Responsibilities: Reviewing records pulled by the ROI Account Manager to ensure accuracy and compliance with MediCopy policies/procedures as well as state/federal regulations. Creating invoices for medical record requests in accordance with state/federal regulations, when necessary. Skills/Qualifications: Thorough and detail-oriented Professional demeanor Customer oriented disposition Demonstrate a positive attitude, and be able to interact well with employees Demonstrate excellent communication skills Proven consistent dependability and attendance Confidentiality and discretion is required Ability to conduct and interpret HIPAA/Privacy Guidelines Solid organizational skills, including multitasking and time-management and the flexibility to adapt to frequent changes in the industry. High School Diploma/GED required.

QA(Quality Analyst) 2 years Jaipur On-site Description : We are seeking a Quality Analyst to ensure the quality and reliability of products through rigorous testing and process evaluation. Strong attention to detail, and analytical skills FullTime QA(Quality Analyst) Key Responsibilities Documentation Qualifications Graduation Experience Total Work: 2 year (Preferred) ">Apply

Quality Analyst (QA) We re looking for a detail-oriented QA to identify bugs, perform thorough testing, and ensure the quality of our web and mobile applications. 0 - 1 Years of Experience Wrok From Office