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3 - 8 years
3 - 6 Lacs
Pune
Work from Office
MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call Whatsapp AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy
Posted 6 months ago
1 - 5 years
2 - 5 Lacs
Chennai, Bengaluru
Work from Office
Min 1y exp as an QA to apply for Quality role. Min 1 to 5+ yrs of experience as an AR caller denial management to apply for AR Caller role. Work from Office Required Candidate profile Immediate Joiners are preferred 2-Way Cab Facility Food provided Health insurance Job Location : Bangalore @ Chennai Email: manijob7@gmail.com Call or Whatsapp 9989051577
Posted 6 months ago
1 - 5 years
2 - 5 Lacs
Mysuru, Chennai, Bengaluru
Work from Office
Contact insurance companies for further explanation of denials & underpayments Should have experience working with Multiple Denials. Take appropriate action on claims to guarantee resolution. Ensure accurate & timely follow up where required. Required Candidate profile Immediate Joiners are preferred Should have worked on appeals, AR Follow-up, refiling & denial management Job Location: Mysore, Bangalore Chennai Email: manijob7@gmail.com Call or Whatsapp 9989051577
Posted 6 months ago
1 - 2 years
1 - 3 Lacs
Noida
Work from Office
Company Name: NCR Eduservices Position: Quality Analyst Job Type: WFO Office Timing: 9:30 AM to 6:30 PM Working Days : 6 days (Sun will be Off) Experience: 1-2 Years Office Location: Noida Sec-62 Job Overview: We are seeking a detail - oriented, analytical and experienced Quality Analyst to join our team. The ideal candidate will be responsible for testing software systems, ensuring high - quality deliverables, identifying bugs and working collaboratively with developers and product managers to resolve issues and improve overall user experience. Role and Responsibilities: Analyze requirements and prepare detailed test plans, test cases, and test scenarios. Perform manual testing of web, mobi...
Posted 6 months ago
7.0 - 12.0 years
8 - 14 Lacs
chennai
Hybrid
EXL is hiring Surgery Coding - Assistant Manager Job Title: Coding Assistant Manager Location: Chennai Requirements : Any Life science/Paramedical Degree CPC, COC or other AAPC/AHIMA coding certification 7 - 12 year of Coding Specialty worked: General surgery, cardiovascular surgery, IVR Mandatory (Must be dealt with complex level IVR coding. 7+ years relevant coding experience Open for an IC role (Independent Contributor) SME expertise in Surgery; Need hands on experience in complex surgeries. Responsibilities and Essential Functions: Understand the payer process of Surgery, APC, Outpatient. Application of coding and clinical information. Provide inputs and solutions to automatically recogn...
Posted Date not available
2.0 - 7.0 years
4 - 6 Lacs
bengaluru
Work from Office
Leading BPO in Bangalore Hiring for Sr Quality Analyst International Voice Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO BPO Only Graduate 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit...
Posted Date not available
1.0 - 6.0 years
5 - 12 Lacs
bengaluru
Work from Office
Need relevant experience on the paper according to the requirement Sal up to 5lpa - 12lpa (Based on last salary and experience only) Excellent comms skills Work from Office Location- Bengaluru Call for more details:- HR Ritika Sharma- 9289133009
Posted Date not available
3.0 - 8.0 years
3 - 6 Lacs
mumbai, pune, bengaluru
Work from Office
Need Min 1+yrs exp as a Quality Analyst from International Voice Process BPO. Quality Analyst on papers from International Voice process. Must know RCA/QC tools/Audit Process. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com
Posted Date not available
1.0 - 5.0 years
2 - 5 Lacs
chennai, bengaluru
Work from Office
We are pleased to inform you that we are conducting a Walk-in Drive on 23rd August 2025 (Saturday) from 12:00 PM to 4:00 PM at our Bangalore location. • Experience: Minimum 1 to 4 years in AR domain Role: Associate / Senior AR Associates/ Analyst Required Candidate profile Process: Physician Billing or Hospital Billing - Denial Management Voice Priority: High – quality profiles are requested Job Location Bangalore Email: manijob7@gmail.com Call or Whatsapp 9989051577
Posted Date not available
3.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Min 1 yrs exp BPO Voice Quality Analyst on paper International Banking Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call/Whtsapp cv AMIT 8851792136, Neha 8287267407 if you have Tech Support EXP Perks and benefits PF & ESIC plus Good Leave policy
Posted Date not available
3.0 - 8.0 years
3 - 7 Lacs
gurugram
Work from Office
Min 1 yrs exp BPO Voice Quality Analyst on paper International Banking Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call/Whtsapp cv if you have Banking Process exp AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy
Posted Date not available
4.0 - 8.0 years
5 - 7 Lacs
bengaluru
Work from Office
We are urgently hiring a Quality Analyst for US Voice Process . This role focuses on auditing customer interactions, Call auditing and monitoring, coaching agents for service improvement, and ensuring compliance with quality and customer service standards. The candidate must have a strong background in international voice processes with proven quality evaluation expertise. Key Responsibilities: Quality Monitoring & Evaluation Audit live and recorded inbound calls to assess customer interactions against quality benchmarks. Evaluate performance based on call handling skills, process adherence, compliance, and customer experience. Coaching & Feedback Deliver timely and actionable feedback to ag...
Posted Date not available
4.0 - 8.0 years
5 - 6 Lacs
hyderabad
Work from Office
Positions: Quality Analyst - Charge Entry-2 Job Responsibilities: Meet daily with Team leaders/Supervisor and/or teammates to review previous day quality results. • Highlight potential issues in the operations to management • Work closely with new hires, anyone new to a process, or having difficulty with errors to ensure quality work is produced in future. • Trending errors to determine training opportunities • May provide small group or on-on-one training/cross-training • Develop recommendations for corrective action based on quality issues • Maintain current knowledge of billing requirements and system practices. This also includes making recommendations for new procedures. • Maintain and ...
Posted Date not available
1.0 - 6.0 years
1 - 6 Lacs
thane, panvel, navi mumbai
Work from Office
Job Title: Quality Analyst Location: Ghansoli Experience: Minimum 1 year as a Quality in BPO/Call Centre Industry: BPO / International Voice Process Employment Type: Full Time Shift Timings: 24*7 rotational shifts with 2 rotational offs Roles and Responsibilities: Responsible for monitoring agent (both Voice and Non Voice) - customer interactions against client specified policies and procedures Responsible for conducting calibration with all the stakeholders of business to ensure standards Report contact handling performance and statistics through monitoring and test contact evaluation Participate in huddle sessions, share inputs with team members related to error trends, process updates and...
Posted Date not available
1.0 - 5.0 years
2 - 5 Lacs
noida, chennai, bengaluru
Work from Office
Experience: 1-5 years in AR calling (US healthcare) Exp in denial management and handling AR calls Exp with healthcare billing software Ensure accurate & timely follow up where required. Required Candidate profile Immediate Joiners are preferred Should have worked on appeals, AR Follow-up, refiling & denial management Job Location: Noida, Bangalore Chennai Email: manijob7@gmail.com Call or Whatsapp 9989051577
Posted Date not available
1.0 - 5.0 years
2 - 5 Lacs
noida, chennai, bengaluru
Work from Office
Designation: AR Caller / Senior AR Caller Experience: Minimum 1 years Strong understanding of UB04 claim forms and related processes Required Candidate profile Notice Period: Immediate joiners or candidates with a maximum 15-day notice period are highly preferred. Job Location Bangalore Email: manijob7@gmail.com Call or Whatsapp 9989051577
Posted Date not available
9.0 - 14.0 years
10 - 18 Lacs
chennai
Work from Office
Role: Assistant Delivery Manager | Domain: Operation coding SQ function | Reporting: Delivery Manager or above Role summary: The Assistant Manager of Medical Coding Quality is responsible for overseeing and enhancing the accuracy, compliance, and overall quality of medical coding operations. This role involves managing a team of coding professionals, ensuring adherence to regulatory standards, and implementing quality assurance processes. The Senior Manager will collaborate with cross-functional teams to optimize coding practices, support revenue cycle operations, and mitigate compliance risks. Education Experience & Other requirements Graduation: Any Coding certification: CPC or Any Relevan...
Posted Date not available
7.0 - 12.0 years
8 - 13 Lacs
gurugram
Work from Office
Ensuring Compliance Call Quality Monitoring Process Improvement Leading and managing a team of quality assurance professionals, providing guidance, training, and support. Customer Satisfaction Reporting and Communication Training and Development
Posted Date not available
5.0 - 8.0 years
7 - 12 Lacs
bengaluru
Work from Office
Experience: 5+ Years WFO- 5 Days Location- Bangalore Timings- 2 pm to 12 am Mandatory - working/Worked with cisco client in any of the project Job Description Requirement Analysis: Collaborate with stakeholders to gather and refine business requirements. Functional Testing: Develop and execute test cases to validate software functionality. Process Improvement: Identify gaps in business processes and suggest improvements. Automation & Tools: Work with automation frameworks to enhance testing efficiency. Stakeholder Communication: Act as a bridge between technical teams and business users.
Posted Date not available
4.0 - 9.0 years
2 - 4 Lacs
bengaluru
Work from Office
Quality analyst designation should be on paper at least one year Overall experience in Bpo at least 3year, Excellent communication ,candidates should know the KPI,KRA, 7QC tool, Call auditing and all .Looking immediate joiner ,Its a 24/7 shift, apply
Posted Date not available
4.0 - 8.0 years
5 - 7 Lacs
hyderabad, bengaluru
Work from Office
Job Description: The Specialist Quality will be responsible for evaluating and ensuring high-quality customer interactions in an international voice-based contact center. This role focuses on monitoring calls, identifying opportunities for improvement, and ensuring compliance with internal and client-specific standards. The ideal candidate should have hands-on experience with voice quality audits and a strong understanding of international contact center metrics. Key Responsibilities: Conduct call audits to evaluate communication, customer experience, compliance, and process adherence Identify and flag deviations from quality parameters and suggest corrective actions Share constructive feedb...
Posted Date not available
3.0 - 8.0 years
3 - 6 Lacs
mohali, pune
Work from Office
Greetings from Vee Healthtek...! We have an Immediate Opening for Quality Analyst - AR (US Healthcare) Note - Looking for on papers QA Designation: Quality Analyst/ Senior Quality Analyst Department: Medical Billing Experience: 3+Years Skills required: Good Domain Knowledge Good Oral & Written Communication skills Proficient in MS Word/Excel Excellent analytical skills with understanding of health care claims processing. Ability to multi-task Willingness to be a team player and show initiative where needed. Willingness to work in Flexible Shifts On Papers Quality Analyst is Appreciable Roles & responsibilities: Ensure all Quality parameters are met by removing errors. Work towards Service Le...
Posted Date not available
3.0 - 8.0 years
3 - 7 Lacs
hyderabad
Work from Office
Min 1 yrs exp BPO Voice Quality Analyst on paper International Banking Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call/Whtsapp cv AMIT 8851792136, Neha 8287267407 if you have Tech Support EXP Perks and benefits PF & ESIC plus Good Leave policy
Posted Date not available
6.0 - 11.0 years
7 - 13 Lacs
mumbai suburban, navi mumbai, mumbai (all areas)
Work from Office
Designation: Zonal Quality Analyst Location: Mumbai (Andheri) Job Description : Responsible to map clients internally as per the assigned quality parameters for Zone. Responsible to analyse New Client Quality for the Zone. Being a strong link between the Sales and the Dealing team to ensure client activation & mapping. Responsible for driving/training & review of the Quality Analyst mapped. Achievement of monthly/quarterly & yearly targets of new client revenue & increase in AUM as defined by the organization for the Zone Mapped Conducting synergy meetings between internal teams with an objective to meet set targets Check gaps and conduct quality training for the sales teams on a time-to-tim...
Posted Date not available
1.0 - 5.0 years
2 - 5 Lacs
noida
Work from Office
Contact insurance companies for further explanation of denials & underpayments Should have experience working with Multiple Denials. Take appropriate action on claims to guarantee resolution. Exp in Hospital billing is must to apply. Required Candidate profile Immediate Joiners are preferred Should have worked on appeals, AR Follow-up, refiling & denial management Job Location: Noida Email: manijob7@gmail.com Call or Whatsapp 9989051577
Posted Date not available
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