714 Quality Analyst Jobs - Page 2

JOB DESCRIPTION The DRG Quality Analyst is responsible for performing an in-depth quality review of inpatient medical records to ensure that the DRG Auditor validated the billed diagnoses, POA, procedures, discharge disposition and DRG codes in accordance with the medical record documentation and in compliance with IPPS methodology Quality Analyst is responsible for mentoring and training the DRG Auditors to reach the quality SLA Provide ongoing feedback and education to coding staff ESSENTIAL CRITERIA: Bachelor s in science/ Bachelor s in nursing Certified - CCS - Certified Coding Specialist, CIC - Certified Inpatient Coder, CPC - Certified Professional Minimum 5 years experience in IP DRG ...

Audit inbound and outbound sales calls for quality and compliance. Share feedback and support agents through coaching sessions. Prepare quality reports and highlight improvement areas. Participate in call calibrations and ensure process alignment.

About company: South India's leading Real estate company is hiring Call Audit professionals. Casagrand Builder Private Limited is a real estate enterprise committed to building aspirations and delivering value. In the last seventeen years, we have developed over 30 million sqft of prime residential real estate across Chennai, Bengaluru, and Coimbatore. Over 22,000 happy families across 125+ landmark properties stand testimony to our commitment. Desired Candidate Profile: Male / Female Candidates with Good Exposure from Call Audit background Minimum 1 - 3 years Job Description : Good communication Skill. Should have adequate experience in Call Audits. Excellent Knowledge in Excel Immediate jo...

Must have Min 1.5yrs exp as a Quality Analyst/ Process Trainer from US Healthcare Process BPO. Graduated in B Pharma/ M Pharma Well Versed with Quality QC Metrics/ TNA TNI US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Quality Analyst - Chat Process- Ecommerce Location: Gurgaon Role Summary: We are looking for an experienced and detail-oriented Quality Analyst to join our team in Gurgaon. This role focuses on ensuring consistent quality standards and performance across operations, identifying improvement opportunities, and collaborating with multiple teams to maintain and elevate service delivery. The ideal candidate will have a strong background in BPO or contact center operations, with specific expertise in monitoring, coaching, and implementing quality improvements. What You Will Be Doing: Quality Goal Execution: Transform quality objectives into actionable daily tasks for teams, ensuring consistent per...

Mega Hiring Alert! Position: Quality Analyst (Bilingual - Spanish & English) Industry: Travel Experience: Minimum 2 years Location: Delhi Salary: Up to 35000 Shift: Rotational If you have relevant experience and strong communication skills in Spanish & English, wed love to hear from you! Drop your resume at: 7011890554

Designation : AR Callers / Senior AR Callers Exp: 1 Y to 5 y Required Skills: Expertise in Physician Billing (CMS-1500) Strong understanding of CMS-1500 claim forms and related processes Strong in Denial Management Good communication skills Required Candidate profile Notice Period: Immediate joiners or candidates with a max 7 day notice period are preferred Shift: Night Shift Job Location: Bangalore / Mysuru Email:manijob7@gmail.com Call / Whatsapp 9989051577

Designation ;Credentialing specialties - 3 Team Lead - 2 Exp:1-8Years Location: Coimbatore/Mysuru (WFH/WFO/Hybrid Relevant Experience (Provider Credentialing) Required Candidate profile Experience in CAQH, Application review, Provider registration are required (Mandatory) Walk in drive on 25th Oct at 10 am at Coimbatore Call or Whatsapp 9989051577 Email: manijob7@gmail.com

Position : Credentialing Specialist Exp:1-5Years Location: Coimbatore/Mysuru (WFH/WFO/Hybrid) Immediate joiners are preferred Shift : Night Required Candidate profile 1 y – 4 y of Relevant Experience (Provider Credentialing) Experience in CAQH, Application review, Provider registration are required (Mandatory) Call or Whatsapp 9989051577 Email: manijob7@gmail.com

Greetings From Vee HealthTek Private Limited....!! Immediate Openings for Quality Analyst/ Senior Quality Analyst (AR - RCM ) - Mohali" Process - US Process (Healthcare) Experience - 3+Years Designation: Quality Analyst/ Senior Quality Analyst Location - Mohali "Note - On Papers QA / SME( Medical Billing -AR) is Mandatory" Skills required: Good Domain Knowledge Good Oral & Written Communication skills Proficient in MS Word/Excel Excellent analytical skills with understanding of health care claims processing. Ability to multi-task Willingness to be a team player and show initiative where needed. Willingness to work in Flexible Shifts Roles & responsibilities: Ensure all Quality parameters are...

Validate and review campaign configurations, including creative assets, audience targeting, and deployment settings, to confirm alignment with client s strategy and platform capabilities. Conduct end-to-end QA checks for campaign components such as emails, SMS, web ads, landing pages, and customer journeys across multiple platforms (CRMs, ESPs, ad networks). Test and troubleshoot issues related to creative assets, tracking tags, data integrity, and technical setups. Use formalized checklists and documentation to ensure transparency, process compliance, and audit trail for each campaign reviewed. Collaborate with campaign managers, deployment teams, developers, and account management to resol...

Monitor and evaluate telecom operational processes delivered by outsourced partners for quality and compliance. Conduct audits, analyze performance metrics, and identify gaps in service delivery. Collaborate with vendors and internal teams to implement corrective actions and process improvements. Ensure adherence to SLAs, regulatory standards, and customer experience benchmarks. Prepare quality reports and support continuous improvement initiatives across telecom operations.

About Axis Virtual Centre Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide ficial solutions via cross sell and upsell The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience The role of a Quality Analyst is to evaluate and score customer interactions with the aim of identifying key behaviors that drive sales and improve customer experience The role requires the abi...

1 year – 4 years of Relevant Experience (Provider Credentialing) Location: Coimbatore/Mysuru (WFH/WFO/Hybrid) Experience in CAQH, Application review, Provider registration are required Immediate joiners are preferred Required Candidate profile 1+ years experience in provider enrollment/credentialing / Voice Process. Skill Set: EFP, EDI, ERA preferred Immediate joiners preferred Call or Whatsapp 9989051577 Email: manijob7@gmail.com

EbizON is looking for a Quality Analyst (Manual testing) to join our Technology team in Noida office. Roles & Responsibilities: Work with the development teams to ensure each release meets high quality standards Create test plans and test cases from wire frames Execute manual test cases, report and track issues in ticketing systems, and verify fixes Building a strong working relationship with all the teams Requirements: Atleast 0-2 years of experience Should have good communication skills Should have experience in Usability testing, UI testing and writing Test cases Should have Web application and Mobile testing experience Must have good Analytical skills (i.e should be able to well understa...

Role: AR Caller (Pb/Hb) Experience: Minimum 1 year Strong experience in US healthcare billing (Pb & Hb) Interview Mode: Virtual Required Candidate profile Process: Physician Billing or Hospital Billing -Denial Management Voice Priority: quality profiles / immediate joiners Work Mode: Work From Office Email: manijob7@gmail.com Call or WhatsAp 9989051577

Greetings From Vee HealthTek Private Limited....!! Immediate Openings for Quality Analyst/ Senior Quality Analyst (AR - RCM ) - Mohali" Process - US Process (Healthcare) Experience - 3+Years Designation: Quality Analyst/ Senior Quality Analyst Location - Mohali "Note - On Papers QA / SME( Medical Billing -AR) is Mandatory" Skills required: Good Domain Knowledge Good Oral & Written Communication skills Proficient in MS Word/Excel Excellent analytical skills with understanding of health care claims processing. Ability to multi-task Willingness to be a team player and show initiative where needed. Willingness to work in Flexible Shifts Roles & responsibilities: Ensure all Quality parameters are...

Designation: AR Caller / Senior AR Caller Experience: Minimum 1 years Strong understanding of UB04 claim forms and related processes Required Candidate profile Notice Period: Immediate joiners or candidates with a maximum 15-day notice period are highly preferred. Job Location Bangalore/ Mysuru Email: manijob7@gmail.com Call or Whatsapp 9989051577

You are looking for an experienced Quality Analyst with expertise in the banking sector, specifically in Core Banking (Transact). - Develop and implement comprehensive QA strategies, test plans, test scenarios for various Transact projects. - Perform functional testing, System Integration Testing (SIT), regression testing, user acceptance testing, and non-functional testing. - Review business requirements and system specs to define test scope approach and plans. - Collaborate with cross-functional teams and manage defect resolution and reporting. - Drive upstream quality improvements with BA, design, and development teams. - Requires Temenos testing experience with strong domain knowledge in...

As a Quality Analyst based in Gurgaon, you will be responsible for day-to-day operations related to quality, audit, process control, and improvement. Key Responsibilities: - Auditing calls of US representatives & collecting vital data that supports in taking strategic decisions. - Allocating calls to the team, considering centers, agents, and the number of calls ratio. - Maintaining a daily report of productivity, AHT, and center balance. - Managing, maintaining, and disseminating updates for the process. - Conducting audits for new trainees and providing feedback to them. - Providing floor support and assisting the team in OJT to ensure they are well-prepared with the necessary knowledge an...

As a Quality Analyst in a BPO setting, your role will involve evaluating calls objectively and providing constructive feedback to improve the quality of customer service. You must have at least 1 year of experience in a similar position, with a strong understanding of call center operations. Your responsibilities will include: - Conducting quality assessments on calls to ensure adherence to company standards - Identifying areas of improvement and providing recommendations for training - Collaborating with team members to implement quality enhancement initiatives To excel in this role, you should possess excellent listening and communication skills. The shift timings are from 5:00 am to 2:00 ...

As a Quality Analyst for the BPO process, your role will involve monitoring calls, evaluating agent performance, and ensuring adherence to quality standards and client expectations. You will play a crucial part in enhancing quality metrics and recommending process improvements based on your analysis and observations. Key Responsibilities: - Monitor inbound and outbound calls/chats to evaluate performance and compliance. - Identify training needs and provide constructive feedback to agents. - Prepare and maintain quality reports and performance dashboards. - Collaborate with the training and operations team to enhance quality metrics. - Conduct audits to ensure process accuracy and consistenc...

Primary Responsibilities: Take ownership of the QA process and overall product quality. Review and use case requirement documents and technical design documents and provide timely and meaningful feedback Understand application requirements and use-cases, create test cases, perform manual testing, track test runs and test cycles, report issues and track them meticulously. Independently estimate, prioritize, plan, and coordinate QE activities Develop test cases that cover different edge cases based on use-cases, not let go of any details and be very nuanced in the QE approach. Design, development and implement automated tests in an ATDD (Acceptance Test Driven Development) setting. Write and e...

PRINCIPLE PURPOSE OF JO This role is to develop, measure and maintain the quality standards and drive continuous improvement initiatives. Primary role of senior quality analyst is to ensure that associates undergo a thorough quality check process and adhere to the process specific requirements. Senior quality analyst is also expected to analyze data, identify and flag potential risk areas & recommend preventive action. Senior quality analyst works closely with the operations team in achieving and maintaining accuracy and overall efficiency on the program. JOB RESPONSIBILITIES End to end deployment of quality function in assigned projects. Driving six sigma initiatives in assigned projects. R...

Work Experience: minimum 12 months outbound call handling experience and work experience in outbound or customer facing role Candidate should be fluent in English & Hindi with below languages Should have good analytical skills Identify root causes Required Candidate profile Languages should know: Position 1: English, Hindi and Marathi