352 Quality Analyst Jobs - Page 13

Role - Quality Analyst - Service Desk Experience - 2 Years Minimum Location - Bangalore Budget - upto 6 LPA Work Mode- WFO Skills - QC Tools, Technical Audit,Service Desk, Call audit, Quality check Contact:Naman 8890377940/ naman.ghrs@gmail.com

PracticeSource Quality Analyst is expected to do quality check for various financial planning non-financial planning deliverables/tasks produced by the servicing teams and provide constructive feedback on the opportunity areas basis various quality and compliance parameters. Responsibility areas also include providing mentoring/coaching support, contributing towards team objectives/initiatives to enhance advisor experience. The analyst should have good communication/feedback skills and a great sense of ownership to ensure timely completion of work with excellent quality. Key Responsibilities - QA review support and feedback delivery - Reviewing deliverables/tasks produced by the servicing teams as per the process requirements as well as QA/compliance parameters and accordingly provide written feedback on the opportunity areas. Scope of work may also include providing dedicated mentoring support to the analysts from servicing teams. - Skillset Upgradation on an ongoing basis to stay up-to-date and ensure support to the teams on all relevant areas and contribute toward value addition. - Managing queries - Includes discussions/alignments on review feedbacks and helping the analysts understand the scenarios/feedback in order to gain more clarity and potentially avoid repetition of errors. - Administrative work - Timely workflow updation, revision requests processing, responding to emails etc. Required Qualifications Preferred Qualifications - Relevant working experience (Quality Assurance) - Masters degree or equivalent Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U. S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Full-Time/Part-Time Timings India Business Unit AWMPO AWMPS Presidents Office Job Family Group

Experience: 1-2 years in AR calling (US healthcare) Exp in denial management and handling AR calls Exp with healthcare billing software Ensure accurate & timely follow up where required. Required Candidate profile Immediate Joiners are preferred Should have worked on appeals, AR Follow-up, refiling & denial management Job Location: Mysore, Bangalore Chennai Email: manijob7@gmail.com Call or Whatsapp 9989051577

Job Description - Quality Analyst Minimum 5 year of experience in AR & 1 year experience in QA On paper Quality Analyst Must worked in physician billing -CMC1500 Work from Office Required Candidate profile Immediate - 15 days preferable,US Shift Transportation available (Within 20 km) Should have knowledge in Denials Health insurance Email: manijob7@gmail.com Call or Whatsapp 9989051577

We are pleased to inform you that we are organizing a Mega Walk-In Drive at our Bangalore office on 28th May 2025 (Saturday), starting from 5 PM onwards for Exp AR Callers. Min 1 to 5+ yrs of experience Work from Office Required Candidate profile Immediate Joiners are preferred 2-Way Cab Facility Food provided Health insurance Job Location : Bangalore @ Chennai Email: manijob7@gmail.com Call or Whatsapp 9989051577

Hiring for multiple positions. Team Leader - Upto 10 LPA Quality Analyst - Upto 14 LPA Manager - Upto 22 LPA US Voice Process 5 days working 1 Side cab we need immediate joiners only who are not working. Call or Whatsapp Sama @ 97960 00905

Full Time, 0-1 years of experience Apply Now About Us: WeeTech Solution Pvt Ltd is an innovative IT company providing top-notch software solutions. We are committed to delivering high-quality products and services to our clients. We are looking for an enthusiastic Quality Analyst (Manual Testing) to join our QA team and help us ensure the quality and functionality of our software products. As a Quality Analyst (Manual Testing Fresher), you will be responsible for testing our software applications to ensure they meet the highest quality standards. You will collaborate with developers, project managers, and other team members to identify, document, and report issues. This is a great opportunity to develop your skills in software testing and quality assurance. Responsibilities: Perform manual testing of web and mobile applications to identify defects, bugs, and issues. Review and analyze system specifications to develop effective test plans and test cases. Execute test cases (manual or automated) and analyze results. Identify, document, and report bugs or issues in the defect tracking system. Collaborate with developers and project managers to resolve defects and ensure timely project delivery. Ensure that testing activities comply with industry standards and internal policies. Participate in team meetings and provide updates on testing progress. Learn and adapt to new testing tools and methodologies as required. Qualifications and Skills: Bachelor s degree in Computer Science, Information Technology, or related field. Basic understanding of software development life cycle (SDLC) and software testing life cycle (STLC). Familiarity with manual testing concepts, techniques, and tools. Strong attention to detail and excellent problem-solving skills. Good communication and teamwork skills. Eagerness to learn and adapt to new challenges. Ability to work in a fast-paced environment and meet deadlines. What We Offer: Competitive salary and benefits. Comprehensive training and mentoring. Opportunities for career growth and development. A supportive and collaborative work environment. Exposure to a variety of software projects and tools.

Greetings from Teleperformance! We are hiring QA for voice process in our company. Candidate must be a graduate & Fully vaccinated. Should have minimum 1 year experience as a quality analyst in his previous experience. Should have knowledge in QC tools, Excel, Dashboards, Call calibration, call audits, Call monitoring and sharing feedback. Excellent communication skills • 6 Days working. •Salary-Up to 5 CTC If Interested Call or share resume Yamanur:- 9449900627 yamanurappa.kuri@teleperformancedibs.com

Must have Min 1+yrs Exp as Quality Analyst from International Technical Support Voice process BPO Need Immediate Joiner Only Must know Quality QC Metrics. Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Experience: 1-4years in AR calling (US healthcare) Exp in denial management and handling AR calls Exp with healthcare billing software Ensure accurate & timely follow up where required. Required Candidate profile Immediate Joiners are preferred Should have worked on appeals, AR Follow-up, refiling & denial management Job Location: Noida,Bangalore Chennai Email: manijob7@gmail.com Call or Whatsapp 9989051577

Must have Min 1+yrs Exp as Quality Analyst from International Voice process BPO Need Immediate Joiner Only Must know Quality QC Metrics. Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

As an Associate within the Employee Experience team, you will collaborate with both designers and technologists to create accessible employee facing products. Your knowledge about HTML code, testing with assistive tech and good inclusive design principles will serve you we'll in this role. Your quest to embrace leading-edge inclusive technologies and methodologies inspires the product teams you serve to follow suit. Best of all, you'll be able to harness our network of Accessibility Engineers and subject matter experts from around the world to extend your knowledge and further your career. Job responsibilities Identifying, documenting and suggesting potential solutions for accessibility barriers based on WCAG 2.1 standards as we'll as compliance with other accessibility related laws Applying accessibility knowledge to a wide range of the firm s digital properties, including native mobile applications, and digital documents Collaborating with Software Engineers and UX designers in one on one or small group environments Assist Senior Accessibility Engineers with training Software Engineers and UX designers Performing impact analysis and risk evaluation from user s point of view. Required qualifications, capabilities and skills Practical experience testing for WCAG conformance using screen readers, magnifiers and other assistive tech tools Ability to analyze code for accessibility issues in HTML5/CSS3 Word, PowerPoint, and other document standards Preferred qualifications, capabilities and skills PDF/UA and other document standards Mobile accessibility on Android and IOS Automation using cypress, Selenium and/or playwright

Are you often praised for your keen eye for detail and are currently searching for quality analyst jobs in DurgapurDo you want to join a QA job in Durgapur that can offer experience working for global brands and teamsIf you say yes, you must not miss this opportunity. Fusion CX is currently seeking dedicated quality analysts to join our dynamic team in Durgapur to audit global processes. At Fusion CX, we are enhancing customer experiences through innovative solutions and exceptional service with a group of professionals worldwide committed to CX innovation, transformation, and excellence, and in this QA role, you will be a crucial part of this mission. This position is critical in ensuring the efficient operation of our call centers, driving process improvements, and producing insightful reports that support our operational goals. So, if you are a detail-oriented individual with a strong background in quality assurance and management and a passion for problem-solving, we want to hear from you! Main Responsibilities of the quality analyst auditing global processes in Durgapur: Manage the call volume, daily attendance, and program break schedules. Work closely with the operations team to analyze and help improve their delivery processes. Generate ideas for process and service improvement planning. Produce daily, biweekly, and monthly internal/External reports. Assist with projects and other duties as requested or assigned . Job Requirements Skills and Qualifications: Here are the qualifications and qualities you need to thrive in the quality analyst role in Durgapur for global processes: Demonstrating sound work ethic. Must have advanced-level Microsoft Excel skills, including knowledge of advanced formulas. Also, candidates for the QA position must be proficient in MS Word and using email communication. Experience working with IEX, CMS, and Avaya. Ability to create reports in Excel and forecast results.Attention to detail and high level of accuracy. Ability to multi-task, focus for extended periods of time, and finish reports on time. Previous call center experience is required for the quality analyst role in global processes. Previous Work Force Management experience will be considered as an asset. Personal Attributes: Ability to take initiative. Flexible team player with a positive attitude. Must have strong time management skills with the ability to work with minimal supervision and under tight timelines. Capable of managing multiple projects simultaneously. Must be friendly and highly professional and have a positive attitude. Organized with the ability to adapt quickly and effectively to change. Excellent attendance records. Able to communicate professionally with high proficiency in both oral and written communication Must possess problem-solving skills. Additional Information: This position may involve transitioning to replace onsite resources. Why Join Fusion CX At Fusion CX, we value our employees and foster a culture of growth and innovation. By joining our team, you will be part of an organization prioritizing professional development and collaboration. We offer diverse roles, and if you are seeking QA jobs in Durgapur, Fusion CX is the place to be. We offer competitive salaries, comprehensive benefits, and a supportive environment encouraging creativity and initiative. If you are ready to take your career to the next level and contribute to a company that makes a difference, apply today and help us shape the future of customer experience!

Are you a QA professional currently exploring quality analyst jobs in SiliguriAre you detail-oriented and aspire to grow your career with a global companyIf your answer is yes, then this is an opportunity for you! Fusion CX is actively seeking dedicated quality analysts to join our dynamic team in Siliguri, where you will audit global processes for our renowned clients. At Fusion, CX is on a mission to enhance customer experiences with innovative solutions and exceptional services. Our worldwide network of professionals committed to customer experience (CX) innovation, transformation, and excellence supports this effort. In this critical QA role, you will be an essential part of our mission to elevate service quality and customer experience. Sounds exciting! Apply now and be part of a memorable career journey with us. As a Quality Analyst in Siliguri, you will play a vital role in ensuring the efficient operation of our call centers, driving process improvements, and producing insightful reports that support our operational goals. Main Responsibilities: Manage call volume, daily attendance, and program break schedules to optimize performance. Collaborate closely with the operations team to analyze and enhance delivery processes. Generate innovative ideas for process and service improvement planning. Produce daily, biweekly, and monthly internal and external reports. Assist with various projects and other duties as assigned. Job Requirements: Skills and Qualifications: The Fusion CX Siliguri Quality Analyst role focused on auditing global processes needs the following qualifications and qualities: Strong work ethic and commitment to excellence. Advanced Microsoft Excel skills, including knowledge of complex formulas; proficiency in MS Word and email communication. Experience with IEX, CMS, and Avaya systems. Ability to create detailed reports in Excel and forecast outcomes accurately. Exceptional attention to detail and a high level of accuracy. Proven ability to multi-task and maintain focus for extended periods to meet deadlines. Previous call center experience is required for the Siliguri quality analyst role. Previous experience in Workforce Management is considered an asset. Personal Attributes: Proactive with a strong initiative. Flexible team player with a positive attitude. Excellent time management skills, capable of working independently under tight timelines. Ability to manage multiple projects simultaneously. Friendly, professional demeanor with a strong commitment to quality. Highly organized with the ability to adapt quickly to change. Consistent attendance record. Excellent communication skills, both oral and written. Strong problem-solving abilities. Additional Information: This position will require night shifts and will be based in the office This quality analyst position may involve transitioning to replace onsite resources Why Join Fusion CX At Fusion CX, we truly value our employees and cultivate a culture of growth and innovation. By joining our team, you will be part of an organization that prioritizes professional development and collaboration. If you re searching for QA jobs in Siliguri, Fusion CX is the ideal place for you. We offer competitive salaries, comprehensive benefits, and a supportive and inclusive environment that encourages creativity and initiative. Join us as a quality analyst in Siliguri to audit the processes of leading global clients. If you are ready to take your career to the next level and contribute to a company that makes a meaningful difference, apply today and help us shape the future of customer experience!

Are you meticulous, with strong analytical skills, and passionate about ensuring exceptional customer service quality and performanceIf you possess an in-depth understanding of complex US healthcare processes and have experience handling a US healthcare account continuously, join our team as an Assistant Manager of Quality Assurance in Mumbai and thrive in a collaborative and growth-centric environment. Are you not only seeking quality analyst jobs in Mumbai but also opportunities to level up your career in the customer service industryIf you answer yes, this is the opportunity you were waiting for! This Assistant Manager Quality Assurance job in Mumbai offers exposure to leading clientele and diverse opportunities to grow with a global team. So. apply now and experience growth with a CX transformation company. Job Description Specific Duties and Responsibilities of the Assistant Manager (Healthcare) in Mumbai Conduct audits on new and existing staff to ensure adherence to applicable US Healthcare industry regulations and concepts. Possess a comprehensive understanding of compliance in the US Healthcare industry, including RCM, Payer, and Provider regulations. Provide coaching and feedback to staff based on audit findings, utilizing proven improvement methodologies. Listen to and evaluate call recordings for various programs to verify the accuracy of information provided to callers. Maintain a thorough understanding of assigned programs and their compliance requirements. Document audit findings on client-specific QA Score Cards, clearly explaining conclusions. Prepare weekly and monthly summary reports to Client Services detailing monitoring activities for each program. Ensure that each agent assigned to a program undergoes monthly monitoring as per the quality assurance checklist. Participate in weekly calibration calls for assigned programs and deliver Quality Assurance reviews and feedback to team members. Collaborate effectively with peers and other personnel to positively impact joint activities, projects, or events. Adapt to evolving company and client requirements and serve as a subject matter expert and Supervisor for the customer support team as needed. Work closely with other quality teams belonging to the client and the organization. To ensure strong product knowledge across all healthcare projects. Job Requirements Required Qualifications and Qualities of the Assistant Manager (Healthcare) in Mumbai: Prefer at least 24 months of continuous experience on healthcare accounts (US International) projects. Must have independently managed and handled US clients. Demonstrate excellent interpersonal skills and the ability to interact effectively with individuals within and outside their projects. Exhibit a desire to help others and remain composed and professional during peak periods and stressful situations. Demonstrate balancing multiple priorities, meeting deadlines, and working a flexible schedule. Possess basic proficiency in using Microsoft Office applications. Must be willing to attend on-location training to accept this position. Previous experience as a Quality Analyst is necessary for this role. Disclaimer The above statements describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the personnel so classified. All personnel may be required to perform duties outside of their typical responsibilities from time to time, as needed. Why Join Fusion CX in Mumbai: Careers at Fusion CX in Mumbai offers an enthusiastic and high-octane environment perfect for deepening your expertise, empowering your peers, and collaborating across teams to shape your future. Are you in search of an Assistant Manager quality assurance job in MumbaiFusion CX possesses a robust global QA team and offers exciting quality analyst jobs in Mumbai. Experience the competitive benefits, opportunities for growth, and learning new skills and expertise, as well as vibrant Mumbai with us joining as the Assistant Manager - Quality Assurance. Apply now!

About Azentio Azentio Software incorporated in 2020 at Singapore, has been carved out of 3i Infotech, Candela Labs, Beyontec Technologies and Path Solutions. Azentio Software provides mission critical, vertical-specific software products for customers in banking, financial services and insurance verticals and includes key products such as KASTLE (Universal Lending), AMLOCK (Anti-Money Laundering & Compliance software suite), PREMIA Astra (Core Insurance software), ORION (Enterprise Resource Planning software) and MFUND Plus (Asset Management platform). Azentio has over 800 customers in more than 60 countries, with a team of over 2,300 employees across offices in 12 countries (and growing) globally and is wholly owned by Funds advised by Apax Partners. Azentio offers a comprehensive range of products serving core operations to modern digital needs for the financial services industry. Our deep domain knowledge and solutions in financial services extend across insurance, retail and corporate lending, Islamic Banking, anti-money laundering and asset management. In addition, Azentio proudly serves mid-market enterprises across the Middle East, Africa, Asia Pacific, and India with a comprehensive ERP solution. At Azentio, we believe that growth is a continuous journey. We believe that each step of this journey must be taken by committing to excellence - excellence in our products, our services, our ideas, and our people. Job Title: Engineer - Quality Analyst Experience: 2 to 5 years Location: Bangalore Role Summary: We are seeking a talented SDET to join our dynamic team and contribute to the development and testing of high-quality software products. As an SDET, you will play a pivotal role in ensuring the reliability, performance, and security of our applications. What will you do? Design, develop, and execute comprehensive test plans and test cases for various software components, including APIs, UIs, and back-end systems. Collaborate with development teams to understand product requirements, identify testing needs, and provide valuable feedback throughout the development lifecycle. Automate test cases using industry-standard tools like Rest assured, Selenium, Cypress, or Playwright to improve efficiency and test coverage. Leverage your knowledge of cloud platforms (AWS, OCI, etc.) to set up and maintain testing environments. Integrate automated tests into continuous integration/continuous delivery (CI/CD) pipelines using tools like Jenkins to ensure timely feedback and early detection of defects. Participate in code reviews and provide constructive feedback to improve software quality and maintainability. Identify and troubleshoot software defects, working closely with developers to resolve issues promptly. Stay updated with the latest testing methodologies, tools, and technologies to enhance your skills and contribute to the teams growth. What skills required? 2-5 years of experience in software development and testing. Strong understanding of software testing methodologies and best practices. Hands-on experience with API and UI testing. Proficiency in at least one automation testing tool (Rest assured, Selenium, Cypress, Playwright). Familiarity with cloud platforms (AWS, OCI) and CI/CD pipelines (Jenkins). Excellent problem-solving, analytical, and debugging skills. What we Aim for? Azentio aims to be the leading provider of Banking, Financial Services & Insurance (BFSI) & Enterprise Resource Planning (ERP) software products in Asia Pacific, Middle East & Africa & United States. We will achieve this by: Providing world class software products, built on the latest technologies. Providing best in class customer service, built on a deep understanding of our domains and local nuances. Being an employer of choice, attracting high quality talent. Achieving top quartile growth and margins. Azentio Core Values: We work as one, Collaborate without boundaries, and win together. We work with Uncompromising Integrity and Accountability. Customer is at the core of all that we do. We are Diverse and Inclusive . We treat our people, our customers and our wider community with Respect and Care. We Innovate , we Excel and we Grow Together . We Give Back to our communities through our business and our people . We take Pride in all that we do and together we Enjoy the journey

Opening:50 Designation: TL/AM/Manager/QA/Trainer/AM Training/Manager Training Exp.: International BPO-Voice is Must. Exp:4+ Yr Loc.:Bangalore Call: Pratibha-9649911386 Deeksha-8239532823 Appy to:Pratibhaconverse06@gmail.com Team Converse

Design, develop, and execute comprehensive test plans, test cases, and test scripts. Conduct functional, regression, exploratory, and usability testing for web and AI-based applications. Validate application functionality against business requirements and technical specifications. Identify, log, and track defects using tools like Jira ; collaborate with developers for prompt resolution. Perform API testing , and validate data integrity via database queries. 2. Product Documentation Create and maintain user manuals, product guides, release notes, FAQs , and training materials. Translate complex product behavior into easy-to-understand documentation for end-users and internal teams. Collaborate with product managers, developers, and UX designers to ensure accurate and up-to-date documentation. Maintain internal documentation to support QA best practices, workflows, and process improvements . 3. Cross-Functional Collaboration Act as a quality advocate across development, product, and design teams. Participate in daily standups, sprint planning, and retrospectives in Agile teams. Support UAT (User Acceptance Testing) and provide assistance during client or stakeholder demos. Provide insights into improving usability, user experience, and system robustness . 4. Process Improvement Drive enhancements in QA processes and documentation standards. Suggest and help implement process improvements for better product stability and faster release cycles. Required Skills and Qualifications: Experience: Minimum 6 years of manual QA experience in testing web or AI-integrated platforms. Generative AI Knowledge: Exposure to Generative AI-based applications or AI product testing. Documentation Skills: Proven experience in writing and maintaining high-quality product documentation. Test Design & Execution: Expertise in creating detailed test cases and executing across platforms. Tools: Hands-on experience with Jira , Confluence , Postman (for API testing), and SQL for database validation. Bug Tracking & Reporting: Strong skills in issue documentation and root cause identification.

Job Summary: We are looking for a detail-oriented and motivated Quality Analyst with 0-2 years of experience to join our team. The ideal candidate will be responsible for ensuring the quality of products and services through systematic testing, identifying issues, and working closely with the development team to resolve them . Key responsibilities Conduct manual and automated testing to ensure product quality. Identify, document, and report bugs, errors, and inconsistencies. Work closely with the development team to ensure timely resolution of issues. Develop and execute test plans, test cases, and test scripts. Perform functional, regression, performance, and usability testing. Assist in improving and implementing quality assurance processes. Maintain clear and detailed documentation of test results and defects. Participate in team meetings and contribute to product quality discussions . Required Key Skills and Qualification Bachelor's degree in Computer Science, Information Technology, or a related field. 0-2 years of experience in software testing or quality assurance. Basic understanding of software development lifecycle (SDLC) and testing methodologies. Knowledge of testing tools. Familiarity with programming languages (e.g., Java, Python) is a plus. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Attention to detail and a passion for quality. Preferred Qualifications: Certification in Software Testing (e.g., ISTQB) is a plus. Experience with API testing tools like Postman. Understanding of Agile methodologies. Notice period Upto 30 days, immediate joiners preferred

Greetings From Scorelabs Inc Responsible to audit calls and provide feedback to the associates. Responsible for improvement in agent quality performance. Should Be Fluent In English + Hindi + Telugu or Tamil Pls call Vandhana - 8464822386 Required Candidate profile Graduation must Mandatory experience of QA in a BPO / Contact Centre BPO experience must Work Location - Egmore 6 days working Day Shift, Sunday Fixed Week Off No Transportation

Well, we need someone with college or vocational school graduation as a qualification and whos willing to work on cyclical schedules. So if you have at least 1-2 years of working experience in the related field (Quality tools, Auditing, and Customer service). Have experience on phone, email, and live chat support? Thats definitely a plus! Min 1 yr of experience in the role

Well, we need someone with college or vocational school graduation as a qualification and whos willing to work on cyclical schedules. So if you have at least 1-2 years ofworking experience in the related field (Quality tools, Auditing, and Customerservice). Have experience on phone, email, and live chat support? Thats definitely a plus!

Position: Senior Quality Analyst with Loan Servicing and DB Migration Testing Location: Hyderabad, India Duration: Long Term Rate: Open/Year Note: Looking for resources who can work from our offshore offices in Hyderabad Send resume to anand.yalla@infolob.com in word format Working Hours 3.00 PM IST to 12.00 AM IST Description: The Quality Assurance Engineer will be responsible for design and execution of system testing on large to complex implementations. Works collaboratively with project team for all testing related activities to accomplish completion of daily QA tasks on-time with a high level of quality. This role will be responsible for writing and executing manual and automation test scripts and tracking defects Agile and Waterfall Methodologies Writing SQL Queries Job Duties Need a strong resource who has hands on experience working on Shaw/Spectrum /Auto finance - Loan Servicing and DB migration testing skills Analyze all project specific documentation that would help to develop test scenarios and test cases for large projects and assist QA Lead on project estimates. Create detailed, comprehensive and well-structured manual and automated test plans and test cases Perform manual and automated test execution to ensure applications meet business requirements. Review manual test cases written by offshore to ensure complete test coverage Interact with business analyst and development team and project stakeholders to develop a strong understanding of the project and testing objectives Identify, log and track issues as they arise and communicate test progress, test results, and other relevant information. Follow defined quality assurance processes to ensure all projects meet testing standards. Other duties as assigned. Education and Work Experience: Bachelor's Degree or equivalent in computer science is required. Agile/Waterfall Methodologies Manul Testing Experience 10+ years direct experience as a QA Analyst for major application integration and/or major application product release within a Microsoft .net and C# environment. Extensive experience in database testing - SQL Server and Oracle. Experience Selenium and Protractor. Please send your resume in word format with following details to anand.yalla@infolob.com , or call me @ 972-845-7069 Name in Full: Contact Details: Email ID: Current Location: Relocation: Availability for the Job/Notice Period: Previous CTC: Expected CTC/Salary: LinkedIn Profile: Skype ID: Best time to reach:

J D - Quality Analyst Min 5 year of exp in AR & 1 year exp in QA On paper Quality Analyst Must worked in physician billing -CMC1500 Should have knowledge in Denials Immediate - 15 days preferable US Shift Transportation available (Within 20 km) Required Candidate profile Immediate Joiners are preferred 2-Way Cab Facility Willing to work in US healthcare domain. Health insurance Job Location : Bangalore @ Chennai Email: manijob7@gmail.com Call or Whatsapp 9989051577

Candidates who want to apply for the role can share their CV's to saumyasirothiya@aesl.in Contact No. 9625972018 Job Title: Quality Analyst Desired Work Experience: - 3- 6 Years in quality Educational Qualification: Graduate and Above. Woking Days: 6 Days; Rotational Day Shifts and Rotational Off Role & responsibilities Implement and ensure Call Quality Audit. Implement relevant measures to achieve desired level of Customer Satisfaction. Monitor Call Quality & Analyze training gaps required for Customer Satisfaction. To ensure that our call center agents are interacting with customers in accordance with company's set guidelines and are serving in best interest of business. Monitor calls to measure performance and facilitate business strategic objectives to improve overall Business performance. Work on a continuous process of evaluating and identifying key behavior that drives sale and improve customer experiences.