719 Quality Analyst Jobs - Page 12

Leading BPO in Hyderabad Hiring for Sr Quality Analyst International Technical Voice Process Must have minimum 1 year experience in Quality in International BPO in Technical Voice process Must have Experience in International BPO Only Graduate CTC UPTO 7.2LPA 5 Days Working Shifts 24*7 Looking for only Immediate joiners Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Te...

Ensuring Compliance Call Quality Monitoring Process Improvement Leading and managing a team of quality assurance professionals, providing guidance, training, and support. Customer Satisfaction Reporting and Communication Training and Development

Role - Supervisor Quality /Quality Team Leader Leading BPO in Bangalore International Voice Process 5 Days Working Worked on 7QC tools MUST HAVE EXPERIENCE IN INTERNATIONAL VOICE PROCESS MUST BE QTL on PAPERS WORK FROM OFFICE Education- Graduate / Postgraduate Experience required- Require minimum 1year Experience as a Quality Lead with overall 5+yrs experience Experience handling a team of Quality Analyst Strongly worked on QUALITY Matrices Excellent transactional quality domain knowledge Good working knowledge of TTQ (Training; Transaction Quality) systems, tools and technologies Knowledge of analyzing, Driving improvement & Innovation Roles & responsibilities- Drive continuous improvement ...

Leading BPO in Hyderabad Hiring for Sr Quality Analyst International Technical Voice Process Must have minimum 1 year experience in Quality in International BPO in Technical Voice process Must have Experience in International BPO Only Graduate CTC UPTO 7.2LPA 5 Days Working Shifts 24*7 Looking for only Immediate joiners Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Te...

Leading BPO in Bengaluru Hiring for Sr Quality Analyst US Healthcare Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO CTC UPTO 6.5LPA 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: • Conduct Quality audits on Email, Chat & Calls and share feedback with agents. • Conduct compliance and Quality checks and ensure timely reporting. • Drive continuous improvement - make recommendations and drive improvement. • Data analysis and creation of designated reports/ presentations. • Strengthen Quality management processes/ framework to improve quality delivery. • Ensure data management for all deliverab...

Must have Min 1+yrs exp as a Quality Analyst/ Process Trainer only from International Voice process BPO. Must know QC Metrics/ TNA TNI Training Metrics US Shifts Need Immediate Joiners Fluent English Call 8447780697 send CV monu@creativeindians.com

Designation: AR Caller / Senior AR Caller Experience: Minimum 1 years Strong understanding of UB04 claim forms and related processes Required Candidate profile Notice Period: Immediate joiners or candidates with a maximum 15-day notice period are highly preferred. Job Location Bangalore Email: manijob7@gmail.com Call or Whatsapp 9989051577

Sound knowledge in Healthcare concept. Should have 6 months to 3 Yrs of AR calling Experience. Excellent Knowledge on Denial management. Should handle US Healthcare providers/ Physicians/ Hospital's Accounts Receivable. Required Candidate profile Notice Period: Immediate joiners or candidates with a maximum 15-day notice period are highly preferred. Job Location Bangalore / Chennai Email: manijob7@gmail.com Call or Whatsapp 9989051577

TaskUs is looking for Quality Analyst to join our dynamic team and embark on a rewarding career journey A Quality Analyst is responsible for ensuring that the products, services, and processes of an organization meet specified quality standards Key responsibilities include:1 Developing and implementing quality control procedures2 Analyzing data to identify trends and areas for improvement3 Collaborating with cross-functional teams to resolve quality issues4 Documenting and communicating test results to stakeholders5 Participating in continuous improvement initiativesRequirements for this role include a strong attention to detail, experience with quality control methodologies, and excellent a...

Job description Should have at least 2 years of experience as a quality analyst preferably from Telecom customer service background. Should have hands on experience with 7QC tools and should be part of feedback and coaching. Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement. Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance. Quality Analysts contact all the dissatisfied customers and provide a detailed analysis to improve cus...

We are looking for a detail-oriented and analytical Quality Analyst to join our Customer Experience team. This role will focus on monitoring, evaluating, and improving the quality of customer interactions across channels (calls, chats, emails, etc.). Key Responsibilities Conduct regular audits of customer interactions (calls, chats, emails, social responses) to ensure compliance with quality standards and process guidelines. Evaluate customer support representatives on communication, empathy, accuracy, process adherence, and problem resolution. Identify gaps, areas of improvement, and training needs to enhance agent performance. Collaborate with the CX team to design feedback mechanisms and ...

QUALITY ANALYST We are looking for an innovative and experienced quality analyst to join our team The quality analyst is responsible for developing and supporting the planning, design, and execution of test plans, test scripts, and process plans for projects The successful candidate will work closely with various departments to perform and validate test cases based on quality requirements, and recommend changes to predetermined quality guidelines You will be responsible for ensuring that the end product meets the minimum quality standards, is fully functional and user-friendly To be successful as a quality analyst, you should demonstrate strong attention to detail and have analytical and pro...

Job_Description":" We are looking for an experienced React Native Developer who has hands-on experience in building and integrating audio/video calling features into mobile applications. If youre passionate about real-time communication technology and love building high-performance cross-platform apps, we want to hear from you! Key Responsibilities: Design and develop high-quality, scalable mobile apps using React Native Implement and integrate audio/video calling modules using technologies Collaborate with UI/UX designers and backend developers to deliver seamless experiences Optimize performance for various mobile devices Handle bug fixing and performance tuning for existing and new applic...

About company: South India's leading Real estate company is hiring Call Audit professionals. Casagrand Builder Private Limited is a real estate enterprise committed to building aspirations and delivering value. In the last seventeen years, we have developed over 30 million sqft of prime residential real estate across Chennai, Bengaluru, and Coimbatore. Over 22,000 happy families across 125+ landmark properties stand testimony to our commitment. Desired Candidate Profile: Male / Female Candidates with Good Exposure from Call Audit background. Minimum 0.6 - 3 years Criteria: WORK TIMING : 8:30AM- 5:00PM WORK DAYS: MONDAY TO SATURDAY (SUNDAY WEEK OFF) Job Description : Good communication Skill....

About company: South India's leading Real estate company is hiring Call Audit professionals. Casagrand Builder Private Limited is a real estate enterprise committed to building aspirations and delivering value. In the last seventeen years, we have developed over 30 million sqft of prime residential real estate across Chennai, Bengaluru, and Coimbatore. Over 22,000 happy families across 125+ landmark properties stand testimony to our commitment. Desired Candidate Profile: Male / Female Candidates with Good Exposure from Call Audit background. Minimum 0.6 - 3 years Criteria: WORK TIMING : 8:30AM- 5:00PM WORK DAYS: MONDAY TO SATURDAY (SUNDAY WEEK OFF) Job Description : Good communication Skill....

Leading BPO in Bengaluru Hiring for Sr Quality Analyst US Healthcare Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO CTC UPTO 6.5LPA 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: • Conduct Quality audits on Email, Chat & Calls and share feedback with agents. • Conduct compliance and Quality checks and ensure timely reporting. • Drive continuous improvement - make recommendations and drive improvement. • Data analysis and creation of designated reports/ presentations. • Strengthen Quality management processes/ framework to improve quality delivery. • Ensure data management for all deliverab...

MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call Whatsapp AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call Whatsapp ONLY IF HAVING BANKING PROCESS EXP -AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

Must have Min 1+yrs Exp as Quality Analyst from Technical/ Semi Technical Voice Chat Email process BPO Need Immediate Joiners. Must know Quality QC Metrics/ Call Audits/ RCA. Excellent Comms required Call 8447780697 send CV monu@creativeindians.com

Quality Analyst || International BPO Experience: Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With 7 QC Tools 1 Yr of QA With International BPO On Papers (Mandate) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Competitive salary (3 LPA 6.5 LPA based on experience and performance) Graduate / UG (any stream) Interested in Joining? Call H...

Leading BPO in Hyderabad Hiring for Sr Quality Analyst International Technical Voice Process Must have minimum 1 year experience in Quality in International BPO in Technical Voice process Must have Experience in International BPO Only Graduate 5 Days Working Shifts 24*7 Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit p...

Process Trainer: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Process Trainer Is mandatory. CTC Upto 5 LPA Quality Analyst: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Quality Analyst Is mandatory. CTC Upto 5 LPA Sales Trainer: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Sales Trainer Is mandatory. CTC Upto 8 LPA. Experience From E- Commerce Process in Call Center BPO is Added Advantage. Also Hiring For Manager For Training & Manager For Quality Roles for Customer Service & Sales with Relevant Experience...

Designation: AR Caller / Senior AR Caller Experience: Minimum 1 years Strong understanding of UB04 claim forms and related processes Required Candidate profile Notice Period: Immediate joiners or candidates with a maximum 15-day notice period are highly preferred. Job Location Bangalore Email: manijob7@gmail.com Call or Whatsapp 9989051577

We are pleased to inform you that we are conducting a Walk-in Drive on 23rd August 2025 (Saturday) from 12:00 PM to 4:00 PM at our Bangalore location. • Experience: Minimum 1 to 4 years in AR domain Role: Associate / Senior AR Associates/ Analyst Required Candidate profile Process: Physician Billing or Hospital Billing - Denial Management Voice Priority: High – quality profiles are requested Job Location Bangalore Email: manijob7@gmail.com Call or Whatsapp 9989051577

Job_Description":" We are looking for a creative and detail-oriented Web Designer with strong knowledge in HTML, CSS, JavaScript, and Bootstrap , along with proficiency in graphics and Figma . The ideal candidate should have a good eye for design and experience working on modern, responsive UI for web and mobile platforms. Create responsive and visually appealing web designs using HTML, CSS, JavaScript, and Bootstrap. Collaborate with UI/UX designers and developers to ensure seamless implementation of designs. Work on new and existing websites to enhance their look and feel. Develop pixel-perfect web interfaces aligned with brand guidelines. Translate Figma/mockups into clean HTML code. Crea...