352 Quality Analyst Jobs - Page 12

Contact insurance companies for further explanation of denials & underpayments Should have experience working with Multiple Denials. Take appropriate action on claims to guarantee resolution. Ensure accurate & timely follow up where required. Required Candidate profile Immediate Joiners are preferred Should have worked on appeals, AR Follow-up, refiling & denial management Job Location: Noida, Bangalore Chennai Email: manijob7@gmail.com Call or Whatsapp 9989051577

PRINCIPLE PURPOSE OF JOB Quality analysts role is to develop, measure and maintain the quality standards and drive continuous improvement initiatives. Primary role of quality analyst is to ensure that associates undergo a thorough quality check process and adhere to the process specific requirements. quality analyst is also expected to analyze data, identify and flag potential risk areas & recommend preventive action. quality analyst works closely with the operations team in achieving and maintaining accuracy and overall efficiency on the program. JOB RESPONSIBILITIES End to end deployment of quality function in assigned projects. Driving six sigma initiatives in assigned projects. Responsible for call/data quality monitoring. Provide feedback to agents using prescribed feedback model. Mentoring and coaching agents on process level issues. Monitor adherence to compliance procedure and processes. Responsible for reporting program level quality score to the process owners. Responsible for conducting calibration and performance review call in terms of quality with client as well as the internal team. Conduct refresher training on the basis of the errors identified. Maintaining update log and communicate process updates by conducting a session Perform weekly analysis aiming at improving SLA. Perform brainstorming and root cause analysis to analyze data and provide tips or suggestions to operation/management team. Identify and highlight potential risk areas and recommend preventive action. Maintaining a robust monitoring system to ensure key program metrics are adhered to and required level of quality is maintained across the board. ATTRIBUTES AND BEHAVIORS Develops and maintains positive working relationships with others. Shares ideas and information. Assists colleagues unprompted. Takes pride in the achievement of team objectives. Has credibility with peers and senior managers. Self-motivated – driven to achieve results. Works with a sense of urgency. High customer service ethic – is passionate about meeting customer expectations and improving service levels. Keeps pace with change – acquires knowledge/skills as the business evolves. Handles confidential information with sensitivity. RELEVANT EXPERIENCE & EDUCATIONAL REQUIREMENTS Clearance of all major exams (SSC, HSC, qualifying degree). Graduate Experience in US healthcare. At least 2 to 3 years of experience as a quality analyst. Adequate knowledge of quality tools (Green belt certification to be an added advantage). SKILLS & COMPETENCIES Excellent verbal and written communication skills. Excellent documentation and business writing skills. Excel proficiency. Ability to work well under pressure and meet deadline. Ability to work on multiple projects simultaneously. Ability to work creatively and analytically in a problem solving environment. JOB DEMANDS Occasional requirement to travel (primarily related to training and company meetings) within India/US. Ability to work seated at a computer for long periods of time. Candidate should be ready to work in different shifts, including night shift. KEY CONSTITUENTS No direct reports. Internal: Quality Manager and Team Leader. Operations Manager and Team Leader. Production Resources. External: Client interactions as and when required.

Greetings from Vee Healthtek...! We have an Immediate Opening for Quality Analyst - AR (US Healthcare) Note - Looking for on papers QA Designation: Quality Analyst/ Senior Quality Analyst Department: Medical Billing Experience: 3+Years Location: Mohali Skills required: Good Domain Knowledge Good Oral & Written Communication skills Proficient in MS Word/Excel Excellent analytical skills with understanding of health care claims processing. Ability to multi-task Willingness to be a team player and show initiative where needed. Willingness to work in Flexible Shifts On Papers Quality Analyst is Appreciable Roles & responsibilities: Ensure all Quality parameters are met by removing errors. Work towards Service Levels and meet the productivity and quality requirements. Counsel the team members on quality issues. Document all errors and feedback given to each team membe r in the prescribed format. Ensure all client updates are recorded and shared across the team. Execute quality check are done as per the latest updates. Ensure timely communication with the clients. Identify and update your supervisor on the training requirements of your team. Interested candidates can reach out to Name - Bhagyashree V Contact Number - 9741406191 Mail Id - bhagyashree.v@veehealthtek.com

1 * We Are Hiring || AR Callers ( RCM US Healthcare ) || Upto 5lpa || * Experience :- Min 1 year of experience in AR Calling (US Health Care) into Denial Management Package :- Up to 5lpa Locations :- Hyderabad , Gurgaon, Chennai & Mumbai. Qualification :- Inter & Above. Perks and Benefits: 1. Cab Facility 2. Incentives and Allowances Notice Period :- Preferred Immediate Joiners WFO 2 * We Are Hiring for AR QA Openings ** * Eligibility Criteria :- Min 1 year experience as a AR QA ON papers is Mandatory with 5 years of experience in AR Calling * Package :- Max Upto 50k Takehome * Location :- Hyderabad & Madurai * WFO Qualification :- Inter & Above 3 * Openings for Credentialing Process * Eligibility :- 2+ years of credentialing experience Must have GOOD communication skills Package :- Max Upto 3.9 + Nyt Shift Allowance of 11000 Qualification :- Degree Mandate * Relieving Letter is Mandate * * Location :- Hyderabad * Interested candidates can share your updated resume to ashwini.axisservices@gmail.com HR ASHWINI 9059181376 (share resume via WhatsApp ) Refer your friend's / Colleagues

Experience: 6 months as QA (IPDRG) on papers Certification - Mandatory Salary: Best in industry Immediate joiners - preferred Location: Chennai & Hyderabad Interested candidates reach out to: Reneth HR -7904010785 / Deepikaa HR -7904574485 Required Candidate profile Candidate should have a minimum of 6 months of experience as a QA for IPDRG (on papers) Any Certification - Can apply Notice period : up to 30 days is acceptable

Need English Senior Quality Analyst. 1+ yr of PPC Travel experience mandatory Night and Evening shift. Salary up to 45K cabs +meal 5.5 days working Call Or whatsapp your cv +918864946771 Required Candidate profile Excellent communication skills in english immediate joiners or max 10 days only travel background voice process call 8864946771 Perks and benefits both sided cabs meals

Must have Min 1+yrs Exp as Quality Analyst from Technical/ Semi Technical Voice Chat Email process BPO Need Immediate Joiners. Must know Quality QC Metrics/ Call Audits/ RCA. Excellent Comms required Call 8447780697 send CV monu@creativeindians.com

Sparsa Digital Pvt. Ltd. is looking for Quality Analyst to join our dynamic team and embark on a rewarding career journey. A Quality Analyst is responsible for ensuring that the products, services, and processes of an organization meet specified quality standards. Key responsibilities include : 1. Developing and implementing quality control procedures2. Analyzing data to identify trends and areas for improvement3. Collaborating with cross - functional teams to resolve quality issues4. Documenting and communicating test results to stakeholders5. Participating in continuous improvement initiativesRequirements for this role include a strong attention to detail, experience with quality control methodologies, and excellent analytical and problem - solving skills.

PracticeSource Quality Analyst is expected to do quality check for various financial planning & non-financial planning deliverables/tasks produced by the servicing teams and provide constructive feedback on the opportunity areas basis various quality and compliance parameters. Responsibility areas also include providing mentoring/coaching support, contributing towards team objectives/initiatives to enhance advisor experience. The analyst should have good communication/feedback skills and a great sense of ownership to ensure timely completion of work with excellent quality. Key Responsibilities - QA review support and feedback delivery - Reviewing deliverables/tasks produced by the servicing teams as per the process requirements as well as QA/compliance parameters and accordingly provide written feedback on the opportunity areas. Scope of work may also include providing dedicated mentoring support to the analysts from servicing teams. - Skillset Upgradation on an ongoing basis to stay up-to-date and ensure support to the teams on all relevant areas and contribute toward value addition. - Managing queries - Includes discussions/alignments on review feedbacks and helping the analysts understand the scenarios/feedback in order to gain more clarity and potentially avoid repetition of errors. - Administrative work - Timely workflow updation, revision requests processing, responding to emails etc. Required Qualifications Preferred Qualifications - Relevant working experience (Quality Assurance) - Masters degree or equivalent Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U. S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Full-Time/Part-Time Timings India Business Unit AWMPO AWMP&S Presidents Office Job Family Group Business Support & Operations

*1 yrs exp as a BPO Lead Quality (QTL) on the paper MUST ALSO HAVE SOME TRAINING EXP International Customer Support Voice Audits calls ,reports, Call Calibration Immediate Joiner WFO Bangalore * Call/Whtsapp cv to Amit 8851792136 Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

If youre looking We are seeking a detail-oriented and skilled Quality Analyst to join our team. This role is critical in ensuring the continuous improvement of organizational processes by auditing work to maintain quality, compliance, and efficiency. Experience: 1 -3 years Key Responsibilities: 1. Work Audit and Quality Assurance: o Regularly audit team workflows, processes, and outputs to ensure adherence to company policies and standards. o Identify gaps, inefficiencies, or errors in work processes and provide actionable feedback. o Develop and maintain an audit checklist and documentation for transparency and accountability. o Collaborate with teams to implement corrective actions and process improvements. 2. Performance Monitoring and Reporting: o Generate detailed reports on audit findings, training outcomes, and compliance issues. o Present recommendations to management for enhancing team productivity and quality. 4. Compliance and Standardization: o Ensure all audit programs and work processes align with organizational policies and legal regulations. o Standardize operating procedures and ensure employees are consistently following them. 5. Continuous Improvement: o Stay updated on industry best practices and incorporate them into auditing strategies. o Foster a culture of continuous learning and quality improvement within the organization. Qualifications and Skills: Bachelors degree in Business Administration, Quality Management, or a related field. Proven experience in quality assurance, or work auditing roles. Excellent communication and presentation skills. Strong analytical and problem-solving abilities. Proficiency in Audit tools, software, and audit management systems. Attention to detail and ability to manage multiple tasks simultaneously. Knowledge of industry-specific compliance standards is a plus. Work Environment: Collaboration with cross-functional teams and departments.

Must have Min 1+yrs Exp as Quality Analyst from Technical/ Semi Technical Voice process BPO Need Immediate Joiners Only Must know Quality QC Metrics/ Call Audits/ RCA. Excellent Comms required Call 8447780697 send CV monu@creativeindians.com

Must have Min 1+yr Exp as Quality Analyst from International Banking Process BPO Must know Quality QC Metrics. Immediate Joiners reqd Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Functional understanding of Power Market Operations (Including but not limited to Scheduling, Dispatch, Bidding, Pricing, Settlement systems, bilateral trading, spot markets, ancillary services etc.) Experience of developing and deploying high performance applications for power system analysis, simulation and optimization Experience with power system modelling tools (E-TAP by Schneider Electric, PSS Siemens, ABB GridView etc.) Familiarity with SCADA, DMS, EMS etc. and their integration with market systems Understanding of intermittent renewable energy integration, forecasting and power market dynamics QA Manual Power System + Selenium+ Python+Robot Framework Scada, Etap, Dms, Pss, Quality Analyst, Power System

Job Summary: The Quality Analyst is responsible for evaluating and ensuring the quality of the retention process, identifying areas for improvement, and implementing strategies to enhance sales performance and customer satisfaction. This role involves monitoring outbound retention calls, analyzing sales data, and providing feedback and training to the team. Key Responsibilities: Quality Monitoring: Monitor and evaluate outbound sales calls to ensure adherence to company policies and quality standards. Conduct regular audits of sales processes and transactions. Identify gaps in the sales process and recommend corrective actions. Data Analysis: Analyze sales data to identify trends, patterns, and areas for improvement. Prepare detailed reports on sales performance and quality metrics. Utilize data to provide actionable insights to the management. Feedback and Training: Provide constructive feedback to sales representatives based on call evaluations and performance data. Individual contribution to develop and deliver training programs aimed at improving sales techniques and product knowledge. Assist in the creation and maintenance of training materials and quality guidelines. Process Improvement: Work with the team to streamline processes and enhance efficiency. Implement best practices and continuous improvement initiatives. Stay updated on industry trends and advancements to ensure the sales process remains competitive and effective. Compliance and Documentation: Maintain accurate records of quality assessments, feedback, and training sessions. Develop and update documentation related to quality standards and procedures. Qualifications : HSC/Graduate can apply. Key Skills: Analytical thinking and data interpretation. Effective communication and interpersonal skills. Training and coaching abilities. Knowledge of sales processes and techniques. Time management and organizational skills. Proficiency in quality assessment tools and methodologies. Proficiency in using CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).

Role & responsibilities 1) Review of voice logs : To listen to the recorded voice logs of customer interactions in Back Check calls as performed by Sales, Collections & Customer Service. 2) Maintaing MIS: Ensure maintaining of MIS on daily basis and deligent supervisor. 3) Perform quality check 4) Review of process in line with regulatory guideline : To ensure that regulatory guidelines are consumed while reviewing the process. Preferred candidate profile Graduate with relevant experience Interested one can reach on minima.nagmani@calibehr.com or 91364 48232

Quality Analyst//Sr Quality Evaluator Leading BPO in Bangalore International Process Must be working as Quality Analyst for minimum 1 Year on papers Must be Excellent in 7QC Tools CTC UPTO 5.5LPA based on Last CTC Cabs in Odd Hours Looking for Candidates with Max 1Month of Notice Period Must be a Graduate PLEASE NOTE- THIS IS NOT TESTING PROFILE Role and Key Responsibilities: • Conduct Quality audits on Email, Chat & Calls and share feedback with agents. • Conduct compliance and Quality checks and ensure timely reporting. • Drive continuous improvement - make recommendations and drive improvement. • Data analysis and creation of designated reports/ presentations. • Strengthen Quality management processes/ framework to improve quality delivery. • Ensure data management for all deliverables and be accessible without any delay. • Client Escalation Management. • Participate in internal & external calibrations to ensure consistent scoring & feedback delivery approach. Key skills & knowledge: • Experience in supply chain management domain preferred. • Understanding of the Audit/ Mining & Coaching process. • Good verbal and written communication skills. • Hands on experience in MS Excel, Power Point presentations and Reporting knowledge. • Flexible to work in Shifts 24/7 Environment. • Ability to work under pressure and in strict timelines. • Exposure to online retail/ recovery will be an added advantage. Interested Candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Greetings from Access healthcare!!!! We are hiring Group Leaders for coding Role: Group leader Domain: Operation coding function Reporting: Manager or above Coding certification: CPC Specialization: HCC ED and EM Must have minimum 6+ years of experience Fluent in communication Responsibilities: 1. Quality Assurance & Compliance Conduct audits of coded medical records to ensure accuracy, completeness, and adherence to coding guidelines (CPT, ICD-10, HCPCS). Ensure compliance with regulatory standards such as HIPAA, CMS, and payer-specific requirements. Implement corrective actions and training based on audit findings. Stay updated on coding guidelines, regulations, and industry best practices. 2. Team Leadership & Training Supervise and mentor a team of medical coders and auditors. Provide training sessions and updates on coding changes and documentation improvement. Conduct regular performance evaluations and offer feedback to coders. Address team concerns and foster a collaborative work environment. 3. Process Improvement & Efficiency Develop and implement strategies to improve coding accuracy and productivity. Analyze error trends and develop preventive measures. Collaborate with the coding manager to refine workflows and coding processes. Ensure timely and efficient resolution of coding queries. 4. Communication & Coordination Liaise with physicians, clinical documentation specialists, and billing teams to clarify documentation and coding concerns. Participate in regular meetings with stakeholders to discuss coding quality metrics and improvements. Serve as a point of contact for escalated coding issues and disputes. 5. Reporting & Data Analysis Generate and review reports on coding quality, accuracy rates, and audit findings. Monitor key performance indicators (KPIs) and compliance metrics. Provide insights and recommendations based on data analysis to improve coding quality Skills: Strong understanding of coding guidelines, compliance standards, and regulatory requirements. Exceptional leadership, communication, and interpersonal skills. Proficiency in coding software, EHR systems, and data analytics tools. An analytical mindset with the ability to interpret complex data and drive actionable insights. Key Competencies: Attention to detail and commitment to high-quality standards. Problem-solving and critical thinking abilities. Ability to manage multiple priorities in a fast-paced environment. Collaborative and proactive approach to cross-functional team interactions. Interested candidates can share their resumes to aarthipriya.b@accesshealthcare.com WhatsApp no: 6379050906 Note:- Please share the above requirement with your friends and share the references.

To do the minimum number of audits on a daily, weekly & monthly basis as per the agreed target/categorization. To close the feedback within the TAT To Login and take calls to have a first-hand experience of how the customer behaves. To publish the reports on a timely basis and as per the agreed TAT To participate in calibration & ensure that the variance remains under control within the limit. To take briefings regularly based on audit findings. To take extra initiatives for process improvement.

Description Enphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today, the Enphase Energy System helps people make, use, save, and sell their own power. Enphase is also one of the fastest growing and innovative clean energy companies in the world, with approximately 68 million products installed across more than 145 countries. We are building teams that are designing, developing, and manufacturing next-generation energy technologies and our work environment is fast-paced, fun and full of exciting new projects. If you are passionate about advancing a more sustainable future, this is the perfect time to join Enphase! About the role The Quality Analyst will be responsible for monitoring field upgrades, analysing and interpreting product quality data through the entire product lifecycle. Provides essential leadership and support for the data management activities of the Release Management Team. Collaborates with Engineering/Quality/CS teams and Information Technology. What you will do Understand Enphase products and factory releases to develop and maintain end-to-end field update data and visualization models. Accountable for automation of end-to-end field upgrades, automation and presenting the field upgrade metrics to various key stakeholders. Collaborate with cross-functional teams to learn about key software releases, compatible hardware, gaps and come up with data models. Guide the team for successful field upgrades. Monitor field upgrades, using data mining techniques and analytics tools such as SQL, excel, Power BI and automate the same as needed to identify issues and alert to teams if any issues as result of upgrades. Responsible for debugging any of the field upgrade issues and doing a replan and schedule with zero or minimal impact to the Enphase customers. Understand current field upgrade process and automate generation and monitor metrics related to deployment for monitoring and analysis (pre-post upgrade) using Python or any other scripting language. Work with stakeholders throughout the organization to identify opportunities for leveraging data to drive product/process improvements. Troubleshooting field upgrade issues and escalate to Engineering/Quality/CS teams and drive corrective actions by modifying data models, implementing data validation and quality control measures. Responsible for the architecture and design of data platforms & visualization models by envisioning and executing strategies that will enable and leverage modern data science capabilities Who you are and what you bring Bachelors degree in quantitative fields such as Computer science, Electrical Engineering, Electronics and Communication Engineering or a related discipline with good knowledge of Data science. 7 to 10years experience, proven experience as a Data Analyst or similar role, preferably in the energy or solar industry Strong proficiency in Python programming for data analysis, including libraries such as Pandas, NumPy, Scikit-learn, Plotly, Seaborn or matplotlib Solid understanding of statistical concepts and experience with statistical analysis tools Experience with data warehousing concepts and proficiency in SQL for data extraction and manipulation Proficient in data visualization tools such as Excel, Incorta, Tableau, Power BI Excellent analytical, critical thinking and problem-solving skills, with the ability to translate complex data into actionable insights Strong attention to detail and a commitment to delivering high-quality work within tight deadlines Excellent communication and presentation skills, with the ability to effectively convey technical concepts to non-technical stakeholders

About the team - This will be a part of Quality team What will you be doing Quality Monitoring - Evaluate customer interaction to ensure adherence to company standards and identify areas of improvement Process Improvement - Provide feedback to agents and suggest improvement in processes. Data Analysis - Analyze trends from quality audits and prepare detailed reports. Compliance - Ensure all interactions comply with the regulatory standards of the process. Feedback Mechanism - Implement a structured feedback mechanism for the continuous process requirement. Documentation - Maintain accurate records of the quality audits. What do you bring- Knowledge of quality concepts, terminology, and objectives Knowledge of MS Office, e.g., Word, Excel and Access required Thorough knowledge of the various call center areas and daily duties of personnel within the groups being audited Excellent verbal and written communication skills Proficiency in the online tools required for the position being audited Domain Expertise- consumer relations Excellent verbal and written communication abilities Dependable Critical thinking. Trained and efficient in Processing, Investigation, & Human Trafficking Proficient with reading, writing (spelling), and speaking English Team players Problem solving and analytical skills as they will be reviewing past investigations and entire files. What we offer you: At FIS, you can grow your career as far as you want to take it. Here s what else we offer: Opportunities to innovate in fintech Inclusive and diverse team atmosphere Professional and personal development Resources to contribute to your community A fantastic range of benefits designed to help support your lifestyle and well being

Continual development to be an expert with knowledge of respective clients Credentialing specialties. Exp:1-7Years Location: Bangalore @ Noida Shift : Night Required Candidate profile 1+ years experience in provider enrollment/credentialing / Voice Process. Skill Set: EFP, EDI, ERA preferred Immediate joiners preferred Call or Whatsapp 9989051577 Email: manijob7@gmail.com

Greetings from Access healthcare!!!! We are hiring Group Leaders for coding Role: Group leader Domain: Operation coding function Reporting: Manager or above Coding certification: CPC Specialization: HCC ED and EM Must have minimum 6+ years of experience Fluent in communication Responsibilities: 1. Quality Assurance & Compliance Conduct audits of coded medical records to ensure accuracy, completeness, and adherence to coding guidelines (CPT, ICD-10, HCPCS). Ensure compliance with regulatory standards such as HIPAA, CMS, and payer-specific requirements. Implement corrective actions and training based on audit findings. Stay updated on coding guidelines, regulations, and industry best practices. 2. Team Leadership & Training Supervise and mentor a team of medical coders and auditors. Provide training sessions and updates on coding changes and documentation improvement. Conduct regular performance evaluations and offer feedback to coders. Address team concerns and foster a collaborative work environment. 3. Process Improvement & Efficiency Develop and implement strategies to improve coding accuracy and productivity. Analyze error trends and develop preventive measures. Collaborate with the coding manager to refine workflows and coding processes. Ensure timely and efficient resolution of coding queries. 4. Communication & Coordination Liaise with physicians, clinical documentation specialists, and billing teams to clarify documentation and coding concerns. Participate in regular meetings with stakeholders to discuss coding quality metrics and improvements. Serve as a point of contact for escalated coding issues and disputes. 5. Reporting & Data Analysis Generate and review reports on coding quality, accuracy rates, and audit findings. Monitor key performance indicators (KPIs) and compliance metrics. Provide insights and recommendations based on data analysis to improve coding quality Skills: Strong understanding of coding guidelines, compliance standards, and regulatory requirements. Exceptional leadership, communication, and interpersonal skills. Proficiency in coding software, EHR systems, and data analytics tools. An analytical mindset with the ability to interpret complex data and drive actionable insights. Key Competencies: Attention to detail and commitment to high-quality standards. Problem-solving and critical thinking abilities. Ability to manage multiple priorities in a fast-paced environment. Collaborative and proactive approach to cross-functional team interactions. Interested candidates can share their resumes to mega.k@accesshealthcare.com WhatsApp no : 7305291728 Note :- Please share the above requirement with your friends and share the references.

Hi All, We Infinx healthcare hiring Quality Auditors for charge entry process, interested candidates can share resume to lakshmi.kavarthapu@infinx.com JD: Minimum 4yrs experience in Charge and Demo entry. Senior Associates can also apply Specialty: Charge/Demo Designation: Quality Analyst Exp-4 to 8yrs Work from Office Madurai location Regards, HR Team.

Must have Min 1+yrs Exp as Quality Analyst from International Technical Support Voice process BPO Need Immediate Joiner Only Must know Quality QC Metrics. Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com