835 Quality Analysis Jobs - Page 5

Design & execute comprehensive manual test plans based on product requirements & user scenarios. Identify, log, & track defects in JIRA, collaborate closely with developers to ensure timely resolution. Working in Agile or Scrum environments. Required Candidate profile 2+ years of experience in Manual QA in a software development environment. Proficient with JIRA and other defect tracking tools. Strong experience with test case creation, and test execution.

ETL Testing Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction ETL Testing : Should have 7 to 10 years of experience in testing of Should have experience working in adata warehouse environment . Should have got involved in requirement gathering so for some of the work, QA team should be able to directly work on gathering the requirements for ETL, report development Should be proficient in writing SQL or Python scripts to implement test validations. Should have worked in RDBMS (Teradata preferred) or strong SQL knowledge and GCP Big Query Should be able to end to enddata validation starting from various sources up until thedata is loaded till the Cloud DBs Should be able to build views ordata pipelines in GCP out of Big Query Should be able to create basic report pipelines as needed (Power BI or Tableau) Should have exposure towards validation ofData visualization components in Power Bi, Looker Studio & Tableau. Should be able to identify various techniques to implement test validations. Should have mindset towardsdata engineering, functional testing & have the ability to simulate scenarios in DWH environment. Should be comfortable working in Agile methodology. Mandatory Skills: Data Centric testing. Experience5-8 Years.

Do Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tools and technologies, Experienced in goal-setting (defining and prioritizing specific, driving objectives), Managing escalations. Ensure 100% Error Feedback for Critical, Major and Minor Errors to be shared by all mentors To ensure the Quality Scores are met at all times for the workflows mapped to the respective OJT Leads Coordinate with delivery managers and the L&D POC to plan sessions Drive completion by following with respective leads and managers Mandatory Skills: Health and Welfare (HW). Experience5-8 Years.

JOB BRIEF POSITION: Sr. Executive QA REPORTING TO: SR. MANAGER QA (Standard-Audits & Documentation) Company Overview: Jabsons Food Pvt. Ltd. is a leading food manufacturing company dedicated to producing high-quality food products for consumers worldwide. With a focus on innovation, sustainability, and customer satisfaction, we strive to deliver excellence in every aspect of our operations. Position Overview: Asst. Manager QA implementation, compliance and sustenance of Quality Standards, Food Safety Standards and/or any other relevant standard mandatory or opted by the company, across the functions. Issue & control of all related documents. Manage all third party certification and inspection agencies. JOB DESCRIPTIONS FUNCTION: QA ROLE: ASST. MANAGER QA (Standard-Audits & Documentation) QUALIFICATION: B Tech/M Tech Food Science. Certified ISO Lead Auditor. EXPERIENCE: 1. Minimum 4-7 years of experience in Quality Assurance and Food Safety. 2. Good knowledge of food manufacturing processes, quality standards, and regulatory requirements. 3. Thorough knowledge of product packaging & labelling as per “Food Safety and standards (Packaging and Labelling) regulation, 2011” and any other application rule and regulation is essential. 4. Expertise & implementation experience in following one or more Food Safety Standard requirements viz. ISO 22000, FSSC 22000, BRCGS, or AIB is essential. 5. Experience in handling Certification, Surveillance, and third-party audits. 6. Excellent attention to details, system engineering, process algorithms and analytics skills 7. Ability to work in a team environment KEY RESPONSIBILITIES: 1. Establish and lead Quality Management Systems across the organization. 2. Compliance to requirements of ISO 9001, ISO 22000 or any other standard adopted by the company. 3. Develop and update training modules on quality standards and procedures. Conduct training programs with support of HR for the concerned employees. 4. Keep abreast of latest developments in quality assurance related technologies and test methods. Suggest appropriate changes to the management on time. 5. Prepare documentation as per the requirement of Quality Management standards/systems/processes with the help of respective stake holders. Control & issue of documents to the concerned functions and the employees. 6. Archiving of all the controlled documents & records. Establish a system of retrieval of documents, for reference and audits whenever required. 7. Conduct internal audits periodically and plan CAPA on the observed non-conformities. 8. Lead certification agency audits. 9. Conduct 3rd Party Processing Unit audits. Plan CAPA on the observed non-conformities. Support development of TPU. 10. Be part of customer complaint handling team. Do Root Cause Analysis (RCA), plan & execute CAPA. 11. As per escalation matrix in case of non-conformances, prepare report and keep Top Management informed. 12. Establish measurement system for Customer Satisfaction Index for company’s products and services. 13. Support and assist to implement the change in the processes and overall functional & cross functional working. 14. QA Budgeting and control related to scope of activity REPORTS & MEETINGS 1. Prepare daily, weekly monthly reports. 2. Prepare MIS report 3. Participate in the following meetings Daily standing meeting Food Safety Meetings Monthly Performance Review Meeting

Do Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tools and technologies, Experienced in goal-setting (defining and prioritizing specific, driving objectives), Managing escalations. Ensure 100% Error Feedback for Critical, Major and Minor Errors to be shared by all mentors To ensure the Quality Scores are met at all times for the workflows mapped to the respective OJT Leads Coordinate with delivery managers and the L&D POC to plan sessions Drive completion by following with respective leads and managers Mandatory Skills: Health and Welfare (HW). Experience5-8 Years.

Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction Do 1. Conduct process quality audits as per plan Conduct various process audits as per guidelines and SPOs defined in QMS Prepare findings from the report and share it with the account/ project leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes 2. Conduct analysis, report generation and process compliance in different areas like metrics office, CAG, Process Definition Ensure processes to be followed in Wipro in terms of all quality norms in the areas of project management and highlight potential risks Provide insights and process guidance to the projects as per the need Prepare timely dashboards, reports, insights and share with the central quality and delivery teams to ensure minimum client escalation From time to time highlight any critical escalations where the central quality teams intervention is required in any BU project team Automate the report generations etc to ensure minimization of non-value added tasks, ensuring maximum utilization of existing platforms and their increased adoption Deliver No. Performance Parameter Measure 1. Quality Standards Timely generation of reports, dashboards, insights to the respective team Accuracy of the data Feedback from the project teams on the insights Quality of insights shared with the team Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction Do 1. Conduct process quality audits as per plan Conduct various process audits as per guidelines and SPOs defined in QMS Prepare findings from the report and share it with the account/ project leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes 2. Conduct analysis, report generation and process compliance in different areas like metrics office, CAG, Process Definition Ensure processes to be followed in Wipro in terms of all quality norms in the areas of project management and highlight potential risks Provide insights and process guidance to the projects as per the need Prepare timely dashboards, reports, insights and share with the central quality and delivery teams to ensure minimum client escalation From time to time highlight any critical escalations where the central quality teams intervention is required in any BU project team Automate the report generations etc to ensure minimization of non-value added tasks, ensuring maximum utilization of existing platforms and their increased adoption Deliver No. Performance Parameter Measure 1. Quality Standards Timely generation of reports, dashboards, insights to the respective team Accuracy of the data Feedback from the project teams on the insights Quality of insights shared with the team Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed

Mandatory Skills: Quality Assurance. Experience3-5 Years.

Role Quality Assurance Consultant Do - Support process excellence initiatives and drive improvement projects. - Drive benchmarking and best practices deployment across accounts. - Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT/PCSAT risks. - Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. - Drive projects to improve and maintain the profitability of the process. - Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen on the process floors. - Drive standardization practices on the floor and ensure strict compliance in internal and client defined processes. - Monitor and drive compliance requirements through Internal Common Minimum standards (CMS), ISO 9001, etc. - Ensure all process metrics are met. - Lead quality report and dashboards. - Support in SOP and VSM creation. Mandatory Skills: Quality Management. Experience5-8 Years.

About the Job Were changing the way people think about customer service, and we need your help! Were looking for a Quality Assurance Team Lead to be responsible for recording, reviewing and evaluating production objectives and performance standards. Working with the Quality Team, this role involves ensuring we are in accordance with both our internal and client-partner metric goals, as well as identifying areas of opportunity, developing solution plans and coaching team members. As Quality Assurance Team Lead, You Will Manage administrative and reporting tasks associated with quality metrics Assist in providing actionable insights to our Operations Team and client-partners Partner with other support departments to achieve metric goals Assist in reviewing and maintaining calibration scores among the QA Team Maintain and develop pertinent operational statistics, financial management information and results reporting Support and contribute to Business Development initiatives Research escalated issues to deliver coaching opportunities Report scripting problems or questions from callers to appropriate departments Distribute client-partner and company related correspondence Perform other duties as assigned As Quality Assurance Team Lead, You Have A post-secondary degree or certificate, preferably in Business Management (a combination of education and work experience will also be considered) At least 1-2 years of Quality Assurance experience At least one year of experience in a leadership, supervisory or coaching role Intermediate knowledge of MS Excel, MS Word and MS Office (required) The ability to type 30 WPM with accuracy Strong verbal and written communication skills, including good spelling and grammar skills The ability to work under time constraints and meet deadlines The ability to work in a fast-paced, hectic and always changing environment Excellent leadership, analytical and problem solving skills The ability to solve problems and offer suggestions in a positive, developmental manner The ability to make fair and consistent judgments and decisions The ability to listen attentively use call information to analyze and score calls to ensure compliance with performance metrics The ability to handle multiple tasks, details, and interruptions, including organizational and time management skills Effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Institutional_Finance_Buy_Side_Others. Experience1-3 Years.

T.I.M.E. Ahmedabad requires VARC Faculty Experience: 1-5 years (Experience with CAT/IPM/Bank/CLAT exams preferred) No of vacancies - 2 No of years work Ex 1-5 years - 1 No of years work Ex 6-10 years - 1 Responsibilities: - Teach VARC to students preparing for various entrance exams. - Develop comprehensive study materials and practice questions. - Conduct regular assessments and provide feedback to help students improve. - Qualifications: Strong mathematical background with a passion for teaching. Why Join Us? - Opportunity to directly work with alumni from Top Bschool - Opportunity to make a significant impact on the future of aspiring students. - Collaborative and dynamic work environment. - Competitive salary with growth opportunities. Application Process: Interested candidates are invited to send their resume to

Tharananellur Arts & Science College is looking for Lab Assistant to join our dynamic team and embark on a rewarding career journey Prepare and set up laboratory equipment and materials for experiments and tests Collect and process samples according to established protocols Conduct routine laboratory tests and procedures, such as preparing solutions, conducting experiments, and performing assays Record and maintain accurate data and records of results Operate laboratory equipment, such as centrifuges and microscopes, and maintain equipment in good working condition Follow established protocols and regulations, including safety guidelines and quality control procedures Maintain a clean and organized laboratory environment, including ordering and stocking supplies Communicate with laboratory supervisors and other team members to provide updates and ask questions Strong technical skills, attention to detail, and the ability to follow precise instructions Good organizational and communication skills

NEXA Kalyani Motors JP Nagar is looking for Quality Manager to join our dynamic team and embark on a rewarding career journey Develop and enforce quality control measures Monitor product and service standards for improvement Ensure compliance with regulatory requirements Lead teams to achieve quality assurance goals

Position : Head Central Quality Assurance Academic Background : Post Graduate Dairy Technologist/ Food Technologist Experience :15 years in Food Industry Compensation: As per Industry Standard Location: Kolkata with travel to more than 10 locations across Gujarat & MP Job Description: 1. Leading and Management of Complete Quality Function which includes Smooth Functioning of all laboratories, Guidance to team, Monitoring and Evaluating product quality results, setting goals and targets. 2. Having the experience of handling of mid-size team which consists minimum 25 executives/ officers. 3. Preparation of specifications of Raw Materials, Work in-progress, Final Product & Packaging Materials of all products. 4. Should have thorough knowledge of RTE products, Dairy products, Sweets, Savouries, Ice Creams, Pulses & Spices and respective Regulations & Compliances thereof. 5. Total Product Management (on-line monitoring), generation of reports and effective handling of Consumer Complaints. 6. Ample knowledge of ISO 22000/ FSSC 22000, GMP, FSSAI & Exports requirements. 7. Conduct all sorts of Internal as well as External Audits of Manufacturing Facilities & Service Providers on several quality aspects to ensure an overall Quality Management. 8. Design an internal controls & quality audit checks as well as process modifications for various operations to optimize resource utilization and enhance efficiency. 9. Plan and implement effective preventive & corrective action to eliminate causes that hinders operational effectiveness. Surprise visits to own & 3-P facilities to check the ground reality. Visit to each location once/ twice in a month.10. Proactively identify and rectify problem areas to ensure uninterrupted operations. 11. Develop, manage and monitor the performance of multi-skilled work force and conceptualize need-based training programs. 12. Handle all sorts of 3-P Audits as required by the organization from time to time. 13. Co-ordinate with R&D & Production for developmental works on and specification comparison reports pertaining to Sensory Evaluation. 14. Coordinate with Procurement division on specification and testing feedback on any new RM and PM. 15. Ensure the physical, chemical, micro & macro analysis of the newly developed products focusing on internal requirements and requisite statutory and regulatory guidelines. 16. Generate specifications for the newly developed products based on the physical, chemical, micro & macro analysis reports. 17. Evaluate the quality compliance of all manufacturing units and randomly audit the quality performance of various units and report to the Top Management for a bird view.

Eastman Industries Limited is looking for Quality Engineer to join our dynamic team and embark on a rewarding career journey Develop and implement quality control procedures and processesConduct quality audits and inspections of products and processesIdentify and report quality issues and work with production and engineering teams to resolve themDevelop and analyze statistical data and product specifications to determine quality standards and to monitor process capabilitiesDevelop and maintain quality documentation and recordsEnsure compliance with relevant quality standards and regulationsParticipate in product and process design reviews to ensure quality requirements are metStrong understanding of quality control principles and practicesExperience with quality tools and methodologies such as Six Sigma and Lean ManufacturingExcellent communication and interpersonal skills

Vruddhi Engineering Works is looking for Quality Engineer to join our dynamic team and embark on a rewarding career journey Develop and implement quality control procedures and processesConduct quality audits and inspections of products and processesIdentify and report quality issues and work with production and engineering teams to resolve themDevelop and analyze statistical data and product specifications to determine quality standards and to monitor process capabilitiesDevelop and maintain quality documentation and recordsEnsure compliance with relevant quality standards and regulationsParticipate in product and process design reviews to ensure quality requirements are metStrong understanding of quality control principles and practicesExperience with quality tools and methodologies such as Six Sigma and Lean ManufacturingExcellent communication and interpersonal skills

Dintech Valves Pvt. Ltd is looking for QC / Quality Incharge to join our dynamic team and embark on a rewarding career journey Oversee quality checks on raw materials and final products Implement inspection procedures and reporting Ensure adherence to regulatory and safety norms Lead root cause analysis for defects

Auditing of the process and making improvements Must have experience in the Voice process Six Sigma Certification is a mandate Should have done a successful project in the Green belt Need 7+ years of experience in total HR Deeksha 7697428237 Required Candidate profile Candidate must have experience handling a team of Quality Analysts Candidate must have knowledge of 7 QC Tools Candidate must have experience In Telecom Process.

Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com About EssenceMediacom: A Leading WPP Media Brand E ssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. Role Summary and Impact Responsible for client serving and end to end campaign planning & management and driving strategic brand conversations Reporting of the role Reports to the Client lead / Sr. Director on the business. 3 best things about the job: Gain full-funnel agency exposure in a horizontally integrated structure, offering holistic experience across the ecosystem and expanding your WPP and market network. Become a recognized category expert in the 2-wheeler segment, leading strategic conversations across various platforms. Grow your leadership style within an agency committed to nurturing talent. Measures of success In three months, you would have: Earned client confidence through deep business understanding and expert media planning knowledge. Established strong internal relationships within the WPP ecosystem for efficient navigation. In six months, you would have: Demonstrated hands-on industry knowledge and the ability to discuss measurement metrics across touchpoints based on campaign objectives. Built a cohesive team and mentored them to excel. In 12 months, you would have: Independently led and delivered on cross-client KPIs, becoming a standard-bearer for the companys vision. Responsibilities of the role: Engage in strategic planning and develop 360-degree planning approaches for new campaigns. Extract insights through data mining and articulate clear strategies. Effectively communicate with internal and external audiences across paid, owned, and earned media. Ensure meticulous attention to detail and accuracy in all submissions. Secure industry recognition through awards at forums like FOM, Cannes, Smarties, and RAMAI. Oversee all aspects of client media campaigns across brands and media channels. Supervise and design media plans using relevant tools. Foster a culture of innovation, encouraging contributions to creative media solutions. Proactively offer client inputs and directions, ensuring responsiveness to client needs. Initiate and drive quality analysis and cross-category case studies. Facilitate team development through on-the-job coaching and developmental training. Ensure smooth team functioning and timely resolution of conflicts. Skills and Experience Minimum 9 years of experience , with last 1 year in a similar role. Possess acute inquisitiveness and an entrepreneurial mindset. Demonstrate excellent communication, presentation, and client management skills. Exhibit strong business acumen for resource allocation and effective proposition selling to clients, with revenue responsibility. Understand 360-degree mediums (offline & online) and their impact on client businesses, including media buying, planning, brand investments, and tool utilization. Exhibit maturity and level headedness required to manage an existing team and clients effectively. Prioritize client and people management and servicing. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy ) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com About EssenceMediacom: A Leading WPP Media Brand EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. Role Summary and Impact Responsible for client serving and end to end campaign planning & management and driving strategic brand conversations Reporting of the role Reports to the Director on the business. 3 best things about the job: Gain full-funnel agency exposure in a horizontally integrated structure, offering holistic experience. Gain category insights in the 2-wheeler segment. Grow your network and build planning skills across platforms within an agency committed to nurturing talent. Measures of success In three months, you would have: Earned client confidence through flawless implementation and being approachable Established strong internal relationships within functions for efficient navigation. In six months, you would have: Demonstrated hands-on knowledge and the ability to converse across platforms In 12 months, you would have: Independently lead and deliver campaign KPIs Responsibilities of the role: Ensure meticulous attention to detail and accuracy in all submissions. Be proficient with all industry and agency proprietary tools Oversee all aspects of client media campaigns across brands and media channels. Supervise and design media plans using relevant tools. Proactively offer client inputs and directions, ensuring responsiveness to client needs Extract insights through data mining & competitive analysis Initiate and drive quality analysis and cross-category case studies. Seamless execution, and reconciliations of all campaigns Anchor the conversations & build strong relations across SBUs Skills and Experience Minimum 5 years of experience , with last 1 year in a similar role. Possess inquisitiveness and a positive team player attitude. Demonstrate excellent communication, presentation and interpersonal skills Understand 360-degree mediums (offline & online) and their roles on client businesses, including media buying, planning, brand investments, and tool utilization. Ability to calmly multitask and take guidance in hours of need. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com About EssenceMediacom: A Leading WPP Media Brand EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. Role Summary and Impact Lead a significant segment within the HMCL_IBU business portfolio, strategically guiding a team to achieve client media KPIs. Reporting of the role Reports to the client lead for the business. 3 best things about the job Gain full-funnel agency exposure in a horizontally integrated structure, offering holistic experience across the ecosystem and expanding your WPP and market network. Become a recognized category expert in the 2-wheeler segment, leading strategic conversations across various platforms. Grow your leadership style within an agency committed to nurturing talent. Measures of success In three months, you would have: Earned client confidence through deep business understanding and expert media planning knowledge. Established strong internal relationships within the WPP ecosystem for efficient navigation. In six months, you would have: Demonstrated hands-on industry knowledge and the ability to discuss measurement metrics across touchpoints based on campaign objectives. Built a cohesive team and mentored them to excel. In 12 months, you would have: Independently led and delivered on cross-client KPIs, becoming a standard-bearer for the companys vision. Responsibilities of the role: Engage in strategic planning and develop 360-degree planning approaches for new campaigns. Extract insights through data mining and articulate clear strategies. Effectively communicate with internal and external audiences across paid, owned, and earned media. Ensure meticulous attention to detail and accuracy in all submissions. Secure industry recognition through awards at forums like FOM, Cannes, Smarties, and RAMAI. Oversee all aspects of client media campaigns across brands and media channels. Supervise and design media plans using relevant tools. Foster a culture of innovation, encouraging contributions to creative media solutions. Proactively offer client inputs and directions, ensuring responsiveness to client needs. Initiate and drive quality analysis and cross-category case studies. Facilitate team development through on-the-job coaching and developmental training. Ensure smooth team functioning and timely resolution of conflicts. Skills and Experience Minimum 14 years of experience , with last 1 year in a similar role. Possess acute inquisitiveness and an entrepreneurial mindset. Demonstrate excellent communication, presentation, and client management skills. Exhibit strong business acumen for resource allocation and effective proposition selling to clients, with revenue responsibility. Understand 360-degree mediums (offline & online) and their impact on client businesses, including media buying, planning, brand investments, and tool utilization. Exhibit maturity and stature required to manage an existing team and clients effectively. Prioritize client and people management and servicing. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Institutional_Finance_Buy_Side_Others. Experience1-3 Years.

B.TECH CHEMICAL/ M.TECH CHEMICAL/ PHD.IN CHEMICAL MINIMUM 8 YEARS OF EXPERIENCE IN ANY CHEMICAL/ PAINTS INDUSTRY. Contact: 033 2481 1049/ 2694. Email: ambitionjobguru@yahoo.com, snp_ambition@yahoo.com Posting- KOLKATA Required Candidate profile B.TECH CHEMICAL/ M.TECH CHEMICAL/ PHD. CHEMICAL MINIMUM 8 YEARS OF EXPERIENCE IN CHEMICAL/ PAINT INDUSTRY. Perks and benefits OTHER BENEFITS EXTRA