1193 Quality Analysis Jobs - Page 37

Job Description: We are seeking a dedicated and detail-oriented Quality Analyst to join our Quality Assurance team. The Quality Analyst will play a vital part in maintaining and enhancing the quality of our products and services through rigorous testing, analysis, and process evaluation. The ideal candidate will have a keen eye for detail, strong analytical and problem-solving skills, and a collaborative mindset. You will work closely with cross-functional teams to identify issues, ensure compliance with quality standards, and support continuous improvement initiatives across the organization. Role & responsibilities: Develop and execute test cases to ensure software quality and functionality. Conduct manual testing, identifying and documenting defects and issues. Collaborate with developers and other QA team members to identify, reproduce, and resolve defects. Identify, prioritize, and report defects and issues to the development team. Perform regression, functional, integration, and usability testing on web/mobile apps. Creating and maintaining detailed test case documents and reports. Contributing to the continuous improvement of testing processes. The ideal candidate will have experience with both manual and automation testing methodologies and tools. Preferred candidate profile: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. 1-3 years of experience in the software quality field. Proficiency in JIRA for issue tracking and test management. Familiarity with version control tools such as Git, GitHub, and Bitbucket. Excellent attention to detail and ability to think from a user perspective. Strong analytical and problem-solving skills with great attention to detail. Excellent verbal and written communication skills. Eagerness to learn and grow in a collaborative team environment. Ability to work independently and prioritize tasks to meet project deadlines. Benefits Service recognition awards. Market-leading pay rates Maternity & Paternity Benefits Medical Insurance Benefits

Role & responsibilities Verify all saved and logged files for RFID tag orders, ensuring accuracy and completeness in record-keeping. Conduct periodic sampling and data checks on RFID tag production as part of routine quality inspections, identifying any discrepancies and ensuring compliance with quality standards. Perform thorough quality inspections on RFID products during production and post-production phases to verify compliance with specified performance and regulatory standards. Collaborate with cross-functional teams to address quality issues, participate in root cause analysis, and implement corrective actions. Document and maintain comprehensive quality records for traceability and auditing purposes, ensuring all records meet regulatory and internal standards. Develop, refine, and implement quality control processes for RFID tags, contributing to continuous improvement initiatives and standard operating procedures. Assist in training and guiding team members on quality standards and best practices for RFID tag manufacturing and handling. Support internal and external audits by providing quality records, data, and insights on the quality control processes and outcomes. Stay updated on industry trends, standards, and compliance requirements related to RFID tags and quality management. Familiarity with root cause analysis, corrective, and preventive actions (CAPA), and process improvement techniques. Product OI form & Assistance for software Before any tag/label production, verify the line set up and check few samples then give go ahead for production Ensure tag or label printing is checked before production Ensure adherance to ISO quality standards Preferred candidate profile Working in RFID Tags & Label manufacturing company.

Watsapp details to HR Mamta 9903044494 Hi folks !! Hiring QA •Minimum 1 yr relevant exp as QA in international process •Salary upto 35k •Both side cab & Meal provided •Location Gurgaon Required Candidate profile No freshers Minimum 1yr exp req in international process as Quality analyst

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Informatica Data Quality Good to have skills : NA Minimum 7 year(s) of experience is required Educational Qualification : Graduate Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills :Informatica Data QualityGood to Have Skills : No Technology SpecializationJob Requirements :Key Responsibilities :Perform data profiling and anomaly detection Implement DQ rules Develop data quality rules and monitoring projects using Ataccama ONE Experience in root cause analysis and implementation of quality management principles Experience in Identifying, assess, fix, document, and communicate quality issues in the way data is collected, stored, processed, or used Technical Experience :5 years data quality analysis experience 2 years development/operating expierince with Ataccama ONE web and desktop Professional Attributes :A:Good Communication Skill B:Good Analytical Skill C:Leadership Quality D:Multitasking Ability Educational Qualification:GraduateAdditional Info : Qualifications Graduate

Project Role : Software Configuration Engineer Project Role Description : Implement the configuration management plan as directed by the Configuration Lead. Assist in the design of software configuration and customization to meet the business process design and application requirements. Must have skills : Oracle CC&B Technical Architecture Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary We are seeking a highly skilled Oracle CC&B Conversion Developer to lead the design, development, and execution of data conversion solutions for Oracle Customer Care & Billing (CC&B) systems. The ideal candidate will have a deep understanding of Oracle CC&B, strong technical skills in data migration, and hands-on experience in designing and developing custom conversion tools and scripts for successful data transfer from legacy systems. Roles & Responsibilities:-Design and develop data conversion solutions for Oracle CC&B implementations, ensuring a seamless migration of data from legacy systems to Oracle CC&B.-Work closely with business analysts, project managers, and other technical teams to understand data requirements and create detailed data mapping and transformation specifications.-Develop and implement custom ETL (Extract, Transform, Load) processes and tools to support the migration of customer, billing, metering, and other relevant data into Oracle CC&B.-Create conversion scripts, batch processes, and data validation routines to ensure the accurate transfer of data between systems.-Conduct data quality analysis to identify and resolve discrepancies, ensuring the integrity of converted data.-Design and develop data validation and reconciliation processes to ensure post-conversion data matches the source system.-Perform unit testing and assist with system and user acceptance testing (UAT) to verify conversion results and ensure data accuracy.-Collaborate with functional teams to ensure that conversion processes align with business requirements and CC&B system configurations.-Lead the migration of large volumes of data while ensuring minimal disruption to business operations during the conversion process.-Document conversion designs, processes, and best practices, and provide ongoing support for future conversion activities.-Strong experience in Oracle CC&B, with a deep understanding of its data model, architecture, and key modules such as customer management, billing, metering, and collections.-Expertise in designing and developing data conversion solutions, including custom ETL processes, conversion scripts, and data validation procedures. Professional & Technical Skills:-Experience with data migration tools, including third-party ETL tools, as well as Oracle Utilities' native conversion tools.-Strong knowledge of CC&B data migration best practices and strategies, including mapping, data cleansing, and reconciliation.-Excellent analytical and problem-solving skills, with the ability to troubleshoot and resolve complex data migration issues.-Strong communication skills, with the ability to effectively document and communicate technical concepts to both technical and non-technical stakeholders.Additional Info:-The candidate should have a minimum of 3 years of experience in Oracle CC&B Conversion Developer.-Minimum 15 years of full-time education Degree in Engineering will be a plus-This position is based at our Bangalore office. Qualifications 15 years full time education

Experience in construction activites, doucmentation, checkecking quality standards across project. He must have worked in execution side and worked under contractor side. Candidate who can join will be preferred.

Must have Min 1+yrs Exp as Quality Analyst from Technical/ Semi Technical Voice process BPO Need Immediate Joiners Only Must know Quality QC Metrics/ Call Audits/ RCA. Excellent Comms required Call 8447780697 send CV monu@creativeindians.com

Hands-on experience with ETL testing tools Strong SQL skills Experience with file processing (CSV, XML, JSON) and data validation techniques. Familiarity with scripting languages Knowledge of cloud platforms (AWS, Azure) is a plus.

Job description:- Plans, designs and executes test cases to confirm that functional test and performance requirements are met Creates and maintains comprehensive test procedures for client-server application from formal, written business requirements and standards documentation Performs regression, functional, performance, load, stress, integration tests to ensure product performance and integrity following documented procedures standards Designs comprehensive test cases for manual testing. Executes system testing within QA environment(s) to validate defect fixes and functional enhancements to the system -- using completed, comprehensive test procedures and supplemental test documentation Performs black box testing Performs white box testing and is able to comprehend; navigates within the database table structures Translates UI and business requirements standards to the system under test Create entry level SQL queries involving multiple tables within the database structure Participates in requirements reviews with business analysts, development teams and technical architects to ensure requirements are clear, concise and testable Uses defect-tracking tool to analyze, report and track application defects and enhancement change requests

Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Excellent Communication Skills: Strong listening and verbal communication skills to accurately assess customer interactions. Analytical Skills: Ability to analyze data, identify trends, and draw meaningful conclusions to inform improvement strategies. Attention to Detail:Keen focus on capturing nuances in customer interactions and accurately evaluating performance against quality standards. Customer Service Orientation:Understanding of customer needs and a commitment to delivering exceptional customer service. Interpersonal Skills: Ability to provide constructive feedback and coach agents effectively. Technical Proficiency:Familiarity with call recording systems, quality monitoring software, and data analysis toolsCRM proficiency:Expertise in using CRM systems (e.g., Salesforce, SAP) to extract and analyze sales data. Sales process knowledge:Understanding the complete sales cycle, from lead generation to closing deals, to identify potential bottlenecks and areas for improvement. Business acumen:Applying business knowledge to interpret sales data and align quality analysis with overall company goals. Sales forecasting:Analyzing sales trends to accurately predict future sales performance and identify potential risks"- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Quality Analyst is responsible for monitoring and evaluating customer interactions across various channels (calls, emails, chats) to ensure they adhere to established quality standards, identifying areas for improvement, and providing feedback to agents and teams to optimize customer experience and service delivery. Key Responsibilities:Quality Monitoring:Regularly listen to recorded customer interactions, evaluating agent performance against set quality metrics like adherence to scripts, product knowledge, tone of voice, problem-solving skills, and customer satisfaction. Data Analysis:Analyze call metrics and trends to identify areas of concern and opportunities for improvement, generating detailed reports to share with management. Feedback and Coaching:Provide constructive feedback to agents through individual coaching sessions, highlighting strengths and areas needing development, to enhance their performance. Calibration Meetings:Participate in regular quality calibration sessions with other analysts to ensure consistent evaluation standards across the team. Quality Standard Development:Assist in developing and updating quality standards based on company policies, customer feedback, and industry best practices. Auditing and Compliance:Conduct periodic audits to ensure compliance with regulatory requirements and company guidelines. Training Support:Collaborate with training teams to identify training needs based on quality analysis and contribute to the development of training materials. Issue Escalation:Identify and escalate critical customer issues to relevant teams for timely resolution. Compliance Oversight:Monitor sales activities to ensure compliance with relevant regulations and company policies related to sales practices and customer interactions. Collaboration with Sales Teams:Work closely with sales managers and teams to understand their challenges, identify areas for improvement, and implement quality initiatives to achieve sales goals. Sales Data Analysis:Regularly review and analyze sales data from the CRM system to identify trends, patterns, and areas where sales performance can be enhanced, including metrics like conversion rates, lead generation, average deal size, and customer satisfaction. " Qualification Any Graduation

Skill required: Trust & Safety - Content management Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: Nepali - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for As a Team Lead, you will be:The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature.S REQUIRED DEFINITIONoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide c Roles and Responsibilities: DUTIES AND RESPONSIBILITIESYour role requires the following responsibilities Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols. Qualification Any Graduation

Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Excellent Communication Skills: Strong listening and verbal communication skills to accurately assess customer interactions. Analytical Skills: Ability to analyze data, identify trends, and draw meaningful conclusions to inform improvement strategies. Attention to Detail:Keen focus on capturing nuances in customer interactions and accurately evaluating performance against quality standards. Customer Service Orientation:Understanding of customer needs and a commitment to delivering exceptional customer service. Interpersonal Skills: Ability to provide constructive feedback and coach agents effectively. Technical Proficiency:Familiarity with call recording systems, quality monitoring software, and data analysis toolsCRM proficiency:Expertise in using CRM systems (e.g., Salesforce, SAP) to extract and analyze sales data. Sales process knowledge:Understanding the complete sales cycle, from lead generation to closing deals, to identify potential bottlenecks and areas for improvement. Business acumen:Applying business knowledge to interpret sales data and align quality analysis with overall company goals. Sales forecasting:Analyzing sales trends to accurately predict future sales performance and identify potential risks"- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Quality Analyst is responsible for monitoring and evaluating customer interactions across various channels (calls, emails, chats) to ensure they adhere to established quality standards, identifying areas for improvement, and providing feedback to agents and teams to optimize customer experience and service delivery. Key Responsibilities:Quality Monitoring:Regularly listen to recorded customer interactions, evaluating agent performance against set quality metrics like adherence to scripts, product knowledge, tone of voice, problem-solving skills, and customer satisfaction. Data Analysis:Analyze call metrics and trends to identify areas of concern and opportunities for improvement, generating detailed reports to share with management. Feedback and Coaching:Provide constructive feedback to agents through individual coaching sessions, highlighting strengths and areas needing development, to enhance their performance. Calibration Meetings:Participate in regular quality calibration sessions with other analysts to ensure consistent evaluation standards across the team. Quality Standard Development:Assist in developing and updating quality standards based on company policies, customer feedback, and industry best practices. Auditing and Compliance:Conduct periodic audits to ensure compliance with regulatory requirements and company guidelines. Training Support:Collaborate with training teams to identify training needs based on quality analysis and contribute to the development of training materials. Issue Escalation:Identify and escalate critical customer issues to relevant teams for timely resolution. Compliance Oversight:Monitor sales activities to ensure compliance with relevant regulations and company policies related to sales practices and customer interactions. Collaboration with Sales Teams:Work closely with sales managers and teams to understand their challenges, identify areas for improvement, and implement quality initiatives to achieve sales goals. Sales Data Analysis:Regularly review and analyze sales data from the CRM system to identify trends, patterns, and areas where sales performance can be enhanced, including metrics like conversion rates, lead generation, average deal size, and customer satisfaction. " Qualification Any Graduation

Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Excellent Communication Skills: Strong listening and verbal communication skills to accurately assess customer interactions. Analytical Skills: Ability to analyze data, identify trends, and draw meaningful conclusions to inform improvement strategies. Attention to Detail:Keen focus on capturing nuances in customer interactions and accurately evaluating performance against quality standards. Customer Service Orientation:Understanding of customer needs and a commitment to delivering exceptional customer service. Interpersonal Skills: Ability to provide constructive feedback and coach agents effectively. Technical Proficiency:Familiarity with call recording systems, quality monitoring software, and data analysis toolsCRM proficiency:Expertise in using CRM systems (e.g., Salesforce, SAP) to extract and analyze sales data. Sales process knowledge:Understanding the complete sales cycle, from lead generation to closing deals, to identify potential bottlenecks and areas for improvement. Business acumen:Applying business knowledge to interpret sales data and align quality analysis with overall company goals. Sales forecasting:Analyzing sales trends to accurately predict future sales performance and identify potential risks"- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Quality Analyst is responsible for monitoring and evaluating customer interactions across various channels (calls, emails, chats) to ensure they adhere to established quality standards, identifying areas for improvement, and providing feedback to agents and teams to optimize customer experience and service delivery. Key Responsibilities:Quality Monitoring:Regularly listen to recorded customer interactions, evaluating agent performance against set quality metrics like adherence to scripts, product knowledge, tone of voice, problem-solving skills, and customer satisfaction. Data Analysis:Analyze call metrics and trends to identify areas of concern and opportunities for improvement, generating detailed reports to share with management. Feedback and Coaching:Provide constructive feedback to agents through individual coaching sessions, highlighting strengths and areas needing development, to enhance their performance. Calibration Meetings:Participate in regular quality calibration sessions with other analysts to ensure consistent evaluation standards across the team. Quality Standard Development:Assist in developing and updating quality standards based on company policies, customer feedback, and industry best practices. Auditing and Compliance:Conduct periodic audits to ensure compliance with regulatory requirements and company guidelines. Training Support:Collaborate with training teams to identify training needs based on quality analysis and contribute to the development of training materials. Issue Escalation:Identify and escalate critical customer issues to relevant teams for timely resolution. Compliance Oversight:Monitor sales activities to ensure compliance with relevant regulations and company policies related to sales practices and customer interactions. Collaboration with Sales Teams:Work closely with sales managers and teams to understand their challenges, identify areas for improvement, and implement quality initiatives to achieve sales goals. Sales Data Analysis:Regularly review and analyze sales data from the CRM system to identify trends, patterns, and areas where sales performance can be enhanced, including metrics like conversion rates, lead generation, average deal size, and customer satisfaction. " Qualification Any Graduation

Skill required: Digital Inside Sales - Inside Sales Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(Domestic) - Advanced About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Need Quality Audit experience for sales processThe team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles for a voice process What are we looking for Quality AuditingQuality Assurance (QA)Ability to perform under pressureAdaptable and flexibleProblem-solving skillsAgility for quick learningWritten and verbal communicationQuality Management, design Audit framework, call calibration Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Excellent Communication Skills: Strong listening and verbal communication skills to accurately assess customer interactions. Analytical Skills: Ability to analyze data, identify trends, and draw meaningful conclusions to inform improvement strategies. Attention to Detail:Keen focus on capturing nuances in customer interactions and accurately evaluating performance against quality standards. Customer Service Orientation:Understanding of customer needs and a commitment to delivering exceptional customer service. Interpersonal Skills: Ability to provide constructive feedback and coach agents effectively. Technical Proficiency:Familiarity with call recording systems, quality monitoring software, and data analysis toolsCRM proficiency:Expertise in using CRM systems (e.g., Salesforce, SAP) to extract and analyze sales data. Sales process knowledge:Understanding the complete sales cycle, from lead generation to closing deals, to identify potential bottlenecks and areas for improvement. Business acumen:Applying business knowledge to interpret sales data and align quality analysis with overall company goals. Sales forecasting:Analyzing sales trends to accurately predict future sales performance and identify potential risks"- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Quality Analyst is responsible for monitoring and evaluating customer interactions across various channels (calls, emails, chats) to ensure they adhere to established quality standards, identifying areas for improvement, and providing feedback to agents and teams to optimize customer experience and service delivery. Key Responsibilities:Quality Monitoring:Regularly listen to recorded customer interactions, evaluating agent performance against set quality metrics like adherence to scripts, product knowledge, tone of voice, problem-solving skills, and customer satisfaction. Data Analysis:Analyze call metrics and trends to identify areas of concern and opportunities for improvement, generating detailed reports to share with management. Feedback and Coaching:Provide constructive feedback to agents through individual coaching sessions, highlighting strengths and areas needing development, to enhance their performance. Calibration Meetings:Participate in regular quality calibration sessions with other analysts to ensure consistent evaluation standards across the team. Quality Standard Development:Assist in developing and updating quality standards based on company policies, customer feedback, and industry best practices. Auditing and Compliance:Conduct periodic audits to ensure compliance with regulatory requirements and company guidelines. Training Support:Collaborate with training teams to identify training needs based on quality analysis and contribute to the development of training materials. Issue Escalation:Identify and escalate critical customer issues to relevant teams for timely resolution. Compliance Oversight:Monitor sales activities to ensure compliance with relevant regulations and company policies related to sales practices and customer interactions. Collaboration with Sales Teams:Work closely with sales managers and teams to understand their challenges, identify areas for improvement, and implement quality initiatives to achieve sales goals. Sales Data Analysis:Regularly review and analyze sales data from the CRM system to identify trends, patterns, and areas where sales performance can be enhanced, including metrics like conversion rates, lead generation, average deal size, and customer satisfaction. " Qualification Any Graduation

Plans, designs and executes test cases to confirm that functional test and performance requirements are met Creates and maintains comprehensive test procedures for client-server application from formal, written business requirements and standards documentation Performs regression, functional, performance, load, stress, integration tests to ensure product performance and integrity following documented procedures standards Designs comprehensive test cases for manual testing. Executes system testing within QA environment(s) to validate defect fixes and functional enhancements to the system -- using completed, comprehensive test procedures and supplemental test documentation Performs black box testing Performs white box testing and is able to comprehend; navigates within the database table structures Translates UI and business requirements standards to the system under test Create entry level SQL queries involving multiple tables within the database structure Participates in requirements reviews with business analysts, development teams and technical architects to ensure requirements are clear, concise and testable Uses defect-tracking tool to analyze, report and track application defects and enhancement change requests.

The Quality Control Inspector receives his/her assignments and missions from the local operation manager/team manager. The overall mission scope will cover the below: Report any kinds of unethical behaviors observed, either internally from colleagues or externally from the agent/supplier/factory staffs. Understand the Assurance Control Book (ACB), plans, instructions, and specifications to understand customers requirements. Familiar with the product production processes, quality standards and common defects classification. Ensure that the production information is accurate, and conduct quality inspection on the goods as required. Inspect the goods according to the different requirements of customers and issue a good quality report without mistakes or missing information. Complete before the deadline all the assigned courses, training and assessment as required. For Inline inspection Production Assurance (INPA) and Quality Assurance (QA) / Quality Control (QC) servicesthe Quality Control Inspector must be able to analyze the detected quality problems, put forward improvement measures, track and feedback, and avoid the recurrence of nonconformities; and resolve quality-related issues in a timely manner. Other relevant responsibilities assigned by the management During the inspection, the following shall be checked: Use technical documents and samples verified by customers to prove product conformity Measurement method following the customers specifications and methods. Perform the requested onsite tests, according to Eurofins Standard protocol or customers specifications. Strictly comply with the customers requirements mentioned in the ACB or other specifications. Take clear photos as required. Redact the inspection report based on the confirmed template. Submit the complete inspection report on the same day of the inspection. Qualifications The Quality Control Inspector should have 2 to 5 years experience in an inspection or auditing company and approved/qualified on conducting product random inspection according to ISO 2859 standard. He/she should have related qualification certificates in soft line/ hardline or E&E field. Good written English is required. He/she should also have good communication skill with factories and demonstrate below qualities: Integrity Responsible Careful on details Rigorous Disciplined Additional Information Good written and verbal communication skills Operational Excellence and demonstrated ability to deliver results in multiple challenging situations. Team-focused with the ability to achieve or exceed objectives while working collaboratively with other team members to achieve mutual success. Good at Presentations High leadership and supervisory skills Result oriented Problem solving Good at Retention

Responsible for microbiological testing in accordance with standard procedures Responsible for the management and supervision of the assigned production line(s). Lead corrective action/preventive action (CAPA) for microbiological non-conformities. Develop, implement and monitor laboratory methods and document reviews. Responsible for incoming testing of ingredients. Lead corrective action/preventive action (CAPA) for microbiological and incoming quality non-conformities. Represent the incoming quality assurance function for all external quality and regulatory audits. Assess and implement continuous improvement of laboratory efficiency and productivity. Manage the department budget. Assess and implement applicable cost improvement plans related to the lab and microbial testing. Technical resource for the plant and technical liaison for other business units. Represent the microbiology function for all external quality and regulatory audits. Manage the site internal microbiology audit program. Conduct applicable internal audits annually. Maintenance of reference culture. Responsible to maintain high quality levels on all products while achieving high efficiency. Hire and retain a diverse, highly qualified staff and provides ongoing performance feedback. Set goals which align to department plans and manages the execution of goals through coaching and mentoring. Maintain a safe and professional work environment. Comply with regulatory requirements, Company policies, operating procedures, processes, and task assignments. Maintain positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. Qualifications Graduate /Post Graduate in Microbiology 5- 7 years of experience in Food Testing Microbiology dept Additional Information Good interpersonal and communication skills. Energetic, flexible and innovative. Able to work independently and to coordinate several activities simultaneously. Good in communication, read and write in English and local language. Acts quickly and decisively. Knowledge in Microsoft Office (such asMicrosoft Word, Excel, Power Point, & etc.),

1) Understand the CTQ for a process 2) Ensure complaince of process parameters and product parameters for the responsible area 3) Educate the operators and ensure adherence of GMP/quality systems in the process 4) indentify non conformances, Deviations- segeregate and quarantine the materials and reporting 5) Basic quality trouble shooting guidelines implementation to assist production to ensure Quality 6) System updation in ERP/ material clearance process completion 7) Deviation process controls 8) customer CTQ CAPA implentation points checking for effectiveness 9) maintaining of the correspoding Lab equipments and testing as per audit plan and reporting and taking actions on NC 10) Reporting of abnormality on Machine quality automations like EVS, magnetic separator etc.,

Role & responsibilities Daily check of audits happening against the audit sampling fixed Collect the Audit log from each auditor and consolidate to prepare dashboard Daily feedbacks to entire team and do analysis to understand the RCA and identify the training opportunities Weekly roster of auditors to ensure 24/7 coverage per business requirement ATA to perform and Caliber the auditor performance Weekly review presentation to be prepared for Internal SMT review Client review presentation to be prepared per requirement Identify CVAs and motivate the team to think on same thought process • Monthly metrics and SLA to prepare Preferred candidate profile High degree of proficiency in Microsoft Office 360 suite/MS Office Clearly articulate ideas and thoughts verbally Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional. Strong interpersonal skills and a demonstrated ability to work effectively both independently as well as in a team environment Ability to work independently Excellent organizational and time management skills • Analytical, data driven problem solver Excellent customer service skill Interested candidates can apply on this post or directly share their resumes on rahat.shaikh@datamark.net

Role & responsibilities The candidate will play a crucial role in ensuring the quality and compliance of incoming raw materials and packaging materials. Conduct thorough inspections of all incoming raw materials (e.g., organic substrates, microbial cultures, nutrients) and packaging materials (e.g., bags, labels) against established specifications and quality standards. Utilize appropriate inspection techniques, including visual inspection, physical tests, and chemical analysis (where applicable). Maintain accurate and detailed records of all inspections, including inspection reports, test results, and non-conformance reports. Investigate and resolve any quality issues related to incoming materials, including communicating with suppliers and initiating corrective and preventive actions. Ensure timely release of approved materials for production. Collaborate with procurement and production departments to ensure the timely availability of high-quality materials. Assist in the development and implementation of quality control procedures and work instructions. Participate in supplier audits and evaluations. Maintain and update quality records and documentation as per regulatory requirements. Ensure compliance with all relevant quality and regulatory standards, including ISO 9001, organic certification standards, and other applicable regulations. Timely availability of material as per desired quality standards. No Complaint against the raw & packaging material in plant as well from customers.

Develop and implement quality control systems. Monitor and audit production processes. Inspect raw materials, components, and final products. Identify and resolve quality-related issues. Document best practices for mechanical quality assurance.

Dear Candidates, We are seeking a highly skilled and detail-oriented Quality Assurance Manager to join our team. The ideal candidate should have a strong background in quality control and assurance within the seafood or food processing industry. This role requires hands-on knowledge of regulatory and certification standards, particularly EIA and MPEDA guidelines, as well as familiarity with international audit frameworks such as BRC, BAP, and ASC. Key Responsibilities: Ensure compliance with EIA (Export Inspection Agency) and MPEDA (Marine Products Export Development Authority) standards. Manage and prepare for BRC (British Retail Consortium) , BAP (Best Aquaculture Practices) , and ASC (Aquaculture Stewardship Council) audits. Implement and monitor quality control procedures across the production and processing units. Maintain documentation and reports related to product quality, non-conformities, and corrective actions. Conduct internal audits, hygiene inspections, and ensure traceability protocols are followed. Train and guide quality control staff in quality standards and best practices. Liaise with external auditors, certifying bodies, and government agencies as required. Key Skills & Competencies: Strong understanding of food safety and quality assurance standards Experience in seafood processing industry preferred Excellent documentation and communication skills Attention to detail and problem-solving abilities Familiarity with HACCP, ISO, and GMP practices Benefits: EPF (Employees' Provident Fund) Annual Bonus Health and Life Insurance Coverage Apply Now to be part of a quality-driven and compliance-focused team!

We are seeking a highly analytical and experienced Quality Engineer with 4 to 6 years of specialized experience in Diesel Engine Materials Engineering and Metallurgical Analysis. This critical role is instrumental in ensuring the highest standards of quality and integrity for our diesel engine components and systems. Your primary responsibilities will include conducting in-depth metallurgical analysis of raw materials, in-process components, and finished engine parts to assess their microstructure, mechanical properties, and compliance with specifications. You will be responsible for investigating material failures, root cause analysis of defects, and recommending corrective and preventive actions. This involves using a range of laboratory techniques such as microscopy (optical, SEM), hardness testing, tensile testing, impact testing, and spectroscopy. You will also develop and implement material quality control plans, inspect incoming materials, and manage supplier quality for critical engine components. A strong understanding of various materials used in diesel engines (e.g., cast iron, steel alloys, aluminum alloys) and their heat treatment processes is essential. You will collaborate closely with design, manufacturing, and R&D teams to provide material-related expertise, contribute to design for manufacturability and reliability, and improve overall product quality. Ensuring adherence to industry standards and internal quality procedures will be a key aspect of your role.

Senior Software Quality Analyst Experience: 5 - 7 Years Exp Salary : INR 17-20 Lacs per annum Preferred Notice Period : Within 30 Days Shift : 10:00AM to 7:00PM IST Opportunity Type: Remote Placement Type: Permanent (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : CI/CD, JUnit, Selenium, Automation Testing, JavaScript, Python Good to have skills : AI/ ML system Testing, Cloud An USA based Series A funded Technology Startup (One of Uplers' Clients) is Looking for: Senior Software Quality Analyst who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Overview Description Key Responsibilities Test Strategy Development: Design and implement comprehensive testing strategies, including automated and manual test plans, for complex software applications. Quality Assurance: Lead efforts to ensure product quality, reliability, and compliance with industry standards. Bug Management: Identify, document, and prioritize bugs and defects while working closely with the development team to resolve them efficiently. Automation Frameworks: Build and enhance automated testing frameworks for efficient and scalable test execution. Performance Testing: Conduct performance and stress tests to identify potential bottlenecks and improve system stability. Collaboration: Work with development, product, and DevOps teams to integrate quality assurance into every phase of the software development lifecycle. Mentorship: Provide guidance and mentorship to junior QA team members to foster professional growth. Qualifications Required Skills & Experience Bachelor's degree in Computer Science, Software Engineering, or a related field. 5+ years of experience in software quality assurance, with a focus on automation and performance testing. Proficiency in tools like Selenium, JUnit, TestNG, or similar automation frameworks. Hands-on experience with CI/CD pipelines and tools like Jenkins, GitLab, or Azure DevOps. Strong knowledge of scripting languages (e.g., Python, JavaScript) for test automation. Familiarity with testing APIs and microservices using tools like Postman or REST-assured. Expertise in Agile methodologies and experience with tools like JIRA or Azure Boards. Preferred Skills Experience with AI and machine learning systems testing. Knowledge of cybersecurity or familiarity with deepfake detection technologies. Exposure to cloud environments such as AWS, Azure, or Google Cloud. Certifications in software testing (e.g., ISTQB, CSTE) are a plus. How to apply for this opportunity: Easy 3-Step Process: 1. Click On Apply! And Register or log in on our portal 2. Upload updated Resume & Complete the Screening Form 3. Increase your chances to get shortlisted & meet the client for the Interview! About Our Client: Loti AI is a technology company specializing in digital likeness protection, particularly against unauthorized use of individuals' images, voices, and identities online. Their business model centers on providing AI-driven services to detect, monitor, and remove unauthorized content, such as deepfakes and impersonations, across the internet. About Uplers: Our goal is to make hiring and getting hired reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant product and engineering job opportunities and progress in their career. (Note: There are many more opportunities apart from this on the portal.) So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!