836 Quality Analysis Jobs - Page 33

The QA/QC Electrical Engineer plays a critical role in ensuring excellence in qa/qc electrical engineer operations. This position requires strong expertise in industry best practices, problem-solving abilities. Interested Contact @ 8130959144 Required Candidate profile Responsibilities include managing key processes, analyzing performance metrics, and optimizing workflows to enhance efficiency. Additionally, the QA/QC Electrical Engineer must stay updated.

Roles and Responsibilities **Position for a social media giant** Multiple roles available call center Candidate should have excellent problem solving capabilities and lateral thinking skills. Good Knowledge of Audit and Evaluation function. Analytical bent of mind. Ability to handle pressure and a natural go better. Ability to lead associates and drive Quality culture. Understanding of the Business situation and capability to address issues. Patience while giving feedback, Open to change, Multi-tasking skills, Inter personal skill. Must be able to conduct audits for trainees during training and OJT (over and above floor audits). Driving quality initiatives in the team. Take care of Attendance Management. Responsible for Audit Accuracy & Quality Improvements. Desired Candidate Profile Should have a good command on Operational skills. Should have good knowledge of Excel to make reports in reference to performances. Perks and Benefits International Domestic Call Centre Email/Chat/Voice WhatsApp number 9781021114 No Fees Call 9988350971 01725000971 7508062612 9988353971 Mail Id- bpokpo9988@gmail.com Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Salary 10000 to 15000 and incentive 1 lakh

Key Responsibilities Quality Strategy & Planning Develop and implement quality control standards, procedures, and policies. Define inspection criteria and quality benchmarks. Team Management Lead and supervise a team of quality inspectors or analysts. Provide training and guidance to QC staff. Manage and supervise QC laboratory activities Use effective negotiation skills to drive alignment and resolve conflict Inspection & Testing Oversee routine inspections and testing of raw materials, in-process, and finished products. Ensure compliance with internal and external specifications and regulations. Documentation & Reporting Maintain detailed records of quality control activities. Analyze QC data and generate reports to identify trends and areas for improvement. Compliance & Audits Ensure compliance with ISO, GMP, or other industry-specific standards. Coordinate and support internal and external audits. Problem Solving Investigate product quality issues and customer complaints. Implement corrective and preventive actions (CAPA).

Role & responsibilities Assist QA head in the day to day QA operation Collate Documents related to Quality Assurance from various departments Prepare monthly reports for QA head Maintain documents for ISO Preferred candidate profile The candidate must meet the following requirements Must be a Graduate Decently fluent with English for written communication Know MS Office etc Experience of at least 1 year in similar area of work Female candidates will be preferred

Responsibilities: * Develop quality procedures & documentation * Conduct internal audits as QA specialist * Ensure compliance with industry standards * Lead quality initiatives & improvements * Implement quality management systems Provident fund Annual bonus Employee state insurance

Job Title: Training and Quality Specialist Department: Sales B2C Location: Noida Reports To: Training Manager Job Type: Full-Time Position Summary: We are looking for a detail-oriented and proactive Training and Quality Specialist to support our Sales B2C department. This role is responsible for conducting quality audits of sales interactions and assisting with the delivery of training programs to improve overall sales effectiveness and customer experience. Key Responsibilities Quality Assurance & Audits Conduct regular audits of sales calls, emails, and other customer interactions to ensure compliance with company standards, sales processes, and customer service expectations. Evaluate communication quality, product knowledge, and policy adherence using established QA scorecards. Provide actionable feedback to sales agents and work with supervisors to address performance gaps. Maintain accurate QA records and generate regular reports on findings and trends. Training Support Assist in the delivery of onboarding and ongoing training for new and existing sales staff. Support the development of training materials, including presentations, guides, and e-learning content. Facilitate refreshers, and coaching sessions in collaboration with senior trainers or managers. Gather feedback from trainees and contribute to training improvement efforts. Cross-functional Collaboration Work closely with team leads, supervisors, and QA analysts to ensure training and quality initiatives are aligned with business goals. Escalate recurring issues and recommend process improvements to training or QA leadership. Qualifications & Skills Bachelors degree preferred or equivalent work experience. 1-3 years of experience in sales quality assurance or training, ideally in a B2C environment. Strong communication and coaching skills. Attention to detail and ability to analyze performance data. Proficiency with CRM systems (ZOHO) and QA tools. Comfortable presenting in group settings and working independently. Experience with AI based audit is a plus.

Key Responsibilities: Listen to and evaluate outbound telemarketing calls for quality, accuracy, and compliance Ensure callers follow approved scripts, pitch property details correctly, and qualify leads appropriately Maintain audit logs and share structured feedback with team leaders Highlight recurring call issues and help improve overall tele-calling quality Generate weekly reports on audit findings and performance trends Requirements: Min 2+ years of experience in call auditing or telemarketing QA Familiarity with real estate terminology is a plus Strong attention to detail and listening skills Proficiency in Excel and basic reporting tools Ability to provide clear and constructive feedback Note : - 6 Days work ( Weekends Working ) Perks and benefits:- International Trips Spot Incentives Medical Insurance Rewards Etc Regards, Vinoth HR-G Square Groups 9962857002 vinoth@gsquarehousing.com Location:- G Square Housing Menon Eternity, 8th Floor, 1st Main Rd, Austin Nagar Alwarpet , Chennai-600018.

Quality analyst - on paper 1 Year experience required Mini 2 years experience in service desk Skills- technical support/ it support/troubleshooting Hyderabad 6 lpa WFO Graduate 5 days working Us shifts Required Candidate profile Perks and benefits 2 ways cabs

GCS Medical College Hospital & Research Centre is looking for Executive - Quality to join our dynamic team and embark on a rewarding career journey. Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes.

Implement QC Systems Research & Prod innovation, sample development Monitor & review quality test plan, test method & final product quality Investigate/analyze customer complaints Internal quality & machine audits Coordinate with prod, PPC & Mktg Required Candidate profile Assist: various trials Min rework NPD Prepare quality report Implement QMS KPI's Raw materials testing Implement TPM Engagement of QC Investigators and workers in lab Conduct Tech training

Responsible for team of garment technicians (QA)on product quality,sampling& technical aspect.building strong sustainable factory base to execute business.head guide Technical Team in pattern control training using CAD system guide Lab technicians Required Candidate profile experience in buying office in a similar quality manager role with a team supervision experience in apparel.

Seeking a Quality Analyst to test kitchen/home appliances, ensure compliance (UL, CE), identify defects, create test plans, analyze feedback, support audits, and collaborate with R&D and manufacturing for continuous product improvement. Required Candidate profile Bachelor’s in Engineering with 2–4 years’ QA experience in appliances. Knowledge of safety standards, inspection tools, Six Sigma/ISO 9001 a plus. Strong analytical and communication skills.

Urgent Requirement Company: Solar Square Energy Designation: Quality Engineer & Project coordinator Salary : 18k to 20kl Qualification : B-tech (Electrical) Bike is Mandatory Age below30 Experience : Freshers also Eligible Languages: Hindi & English Location : Pune, Nashik & Kolhapur For more details: 7569532107 or WhatsApp

Roles and Responsibilities Conduct quality audits, inspections, and monitoring to ensure compliance with industry standards and company policies. Develop and implement effective quality control processes for solar energy projects. Collaborate with cross-functional teams to identify areas for improvement and implement corrective actions. Ensure supplier quality control through regular audits and monitoring. Analyze data from various sources (e.g., sensors) to monitor project performance and identify trends.

Quality Assurance Inspection and Testing: Documentation Compliance Collaboration & Support **Min 2 yrs Experience in Elevator **Job Location Maldives Call or WA +919073304030 / 9674678007 www.crosborder.co.in Free Food Accommodation by Company

Role & responsibilities - To Monitor Working of Quality Department Incoming, In process, Outgoing. - To ensure timely completion of new projects for customers - To control process sheets and process changes - To audit working of quality department - To monitor statistical process control - Raw material / product development sample management Verification - Carry out and monitor quality and cost improvement initiatives - Responsible for conformity to product requirements have the authority to stop shipment and stop production to correct quality problems - To ensure the customer requirements are met - Conduct Internal Quality Non- Conformance Review - IATF -16949 audit certification renewal - Secondary supplier status analysis - FMEA, APQP, Incoming Inspection, Internal& External Failure Verification - New product and New development report with management approval - Evaluating NC point & Countermeasure submission to the customer - Maintain the mixing ration history for tracking - Verification. - Existing and new raw material MSDS report – Validation - New raw material supplier 4M changes report reviewed Preferred candidate profile - Customer specification test standard – Validation - DQC will be checked on weekly & monthly - Improve the product quality analysis report verification and implementation. - Zero Rejection - verification of daily production product. - Quality tracking system verification. - Basic Lot Test & Long-term Test Result - Validation. - Incoming RM /Product Improvement status analysis - Inward Inspection report - Validation. - Daily production test - Result validation. - Product Revalidation report – Review - Lot Test report for each product – Review - Existing product improvement result Review - Line problem and customer improvement analysis - Customer Quality audit support. Perks and benefits Yearly Bonus: Twice in a Year (120% on Gross) Travel Facility: Gummidipoondi to Madhavaram Food Allowance: Free of cost twice per day Special Allowances: Benefits for marriage, new born babies & other scenarios. Accommodation: Provide free Accommodation for Bachelors Other Benefits: PF, ESI & Group Medical Insurance.

Having Minimum 2 to 5 years of Quality Analyst in BPO. Experience in Call barging & auditing in BPO. Must have good communication in English,Hindi and analytical skills. Track Associate performance. Required Candidate profile 1.Communication Skills 2.Must be from BPO 3.Customer Service 4.Problem-Solving 5.Technical Proficiency 6.Adaptability Perks and benefits Performance Linked Incentive

Designation - Chemist /Officer / Sr. Officer - QC Company - Leading Chemical Mfg. Company Job Location - Dahej, Bharuch Qualification - B.Sc. / M.Sc. Experience - 1yr. to 6yrs. Total Openings - 5 Nos. share with your friends. Required Candidate profile Analysis of RM, PM, IP, FG prepare approved or rejected test report calibration activity for laboratory instrument like - GC, HPLC, IC, Balance, pH Meter, Ion Analyzer, Karl Fischer Total Openings- 5

Qualification : B.Sc Chemistry / Diploma In Packaging Experience : 4 to 5 year Location : Pore Performing Routine inspections and quality test on products. Identify and record any product quality problem. Ensuring that workflows ,processes .

IT tickets (Incidents, Service Requests, Changes, Problems) ,SLA, OLA, ITSM, BMC Remedy, JIRA Service , ITIL Certification ,

Innofied (innofied.com), a 100-member Digital Transformation company, is looking for Quality Analyst / Team Leads to join our team in Kolkata. This is for a SaaS product of ours - AllRide Apps (allrideapps.com) Job Details: http://surl.li/mbonp . Required Candidate profile - Must have 1-3 years of experience in Quality Analysis - Must have experience with Manual testing of web apps and mobile app - Planning & coordinating testing activities - Exp in writing test cases . Perks and benefits - Mediclaim - PF - Flexible working hours

Job Title: Quality Analyst Location: Bangalore Working Days: 6 Days a Week ( Sunday week off ) Must Know anyone (1) of these regional language : 1.Hindi 2. Marathi 3.Gujarati 4.Kannada 5.Tamil 6.Malayalam 7.Telugu 8.Bengali Salary: As per the candidates last drawn salary and experience Roles and Responsibilities Conduct quality analysis to identify areas of improvement in call center operations. Perform root cause analysis on customer complaints and feedback to resolve issues promptly. Develop and implement quality improvement initiatives using tools like Pareto charts, Fishbone diagrams, and Control Charts. Collaborate with team members to ensure adherence to quality standards during call monitoring sessions. Provide training and coaching to agents on quality processes and procedures. Desired Candidate Profile 2-7 years of experience in BPO/Call Center industry with a focus on Quality Analysis or related field. Strong understanding of QC tools such as Call Audit, Call Calibration, Feedback, Pareto Analysis, Root Cause Analysis (RCA), Six Sigma Quality Methodologies. Excellent communication skills for effective collaboration with cross-functional teams. Interested candidates are welcomed to apply by sharing your CV at rozy.rozy1@teleperformancedibs.com

Long Description • Define productivity metrics and align operating definitions with QC teams. • Simplify and digitize data for reporting QC productivity metrics. • Publish monthly QC productivity metrics reports for all labs. • Identify improvement levers for QC productivity and develop action plans to address them, reporting progress regularly. • Manage projects and track the deployment of new technology in QC. Technical/Functional Skills: • Hands-on experience in operations, with a strong understanding of Lean Manufacturing methodologies. • Proficient in data analysis using Excel/Minitab. • Proven track record of executing high-value projects. Competencies Developing Talent Innovation & Creativity Result Orientation Strategic Agility Process Excellence Customer Centricity Collaboration Stakeholder Management Education Masters in Business Administration Graduation in Biopharmaceutics 6 - 8 Years of Work Experience

About The Role Role: The purpose of the role is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance and sustain customer satisfaction levels. The role is expected to support in enhancing customer advocacy by predicting and preventing customer escalations & dissatisfactions and drive a culture of continuous improvement in the assigned accounts. ? Do: Implement deployment quality strategy for the assigned Accounts Provide inputs in the development of strategy for the assigned accounts while considering the quality standards, client expectations, quality, and monitoring mechanisms Review and reallocate the priorities to align with the overall strategy of the line of business / business unit Quality control and Customer satisfaction Support the completion of Annual Customer Satisfaction survey by ensuring completion of survey by the account customers, representatives for various projects within the account. Ensure completion of survey and address any queries in a timely manner. Support in conceptualizing the action planning by communicating with clients and interacting with Delivery Managers, vertical delivery heads and service delivery heads Drive the account wise tracking of action planning identified for sustained CSAT in various projects. Drive the Quarterly pulse survey for selected accounts or projects for periodic check-ins. Support the Account Leadership teams for tracking and managing client escalation for closure. Early Warnings and Business partnership Drive the implementation of mechanisms for preventing client escalations / dis-satisfactions by creating an early warning system in DigiQ covering aspects like delivery quality, delivery schedule, resources constraints, financial issues (overloading of effort / over-run potential), productivity, and slippages on milestones. Participate in Monthly and Quarterly Business review along with Business and Account leadership to ensure adherence of defined quality processes, define new life cycle models and ensure gating processes are followed the projects within the accounts. Drive the upskilling of delivery teams on quality management tools, knowledge management and create mechanisms for sharing of best practices. Support the collection of metrics on the performance / health of process and regular publishing of compliance and metrics dashboards. Continuous Improvement Drive a culture of continuous improvement in the assigned accounts to ensure enhance efficiency and productivity of resources Create mechanisms between the projects in the account for sharing knowledge, quality issues, risk mitigation methods within the accounts to drive the continuous improvement Plan and drive year on year improvement goals in various projects by way of process streamlining & improvements and automation, leading to cost savings and / or efficiency Support the collection of metrics to show the improvements- efficiency / productivity improvement. ? Team Management Team Management Clearly define the expectations for the team Assign goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Guide the team members in acquiring relevant knowledge and develop their professional competence Drive geography specific trainings for the quality team, designed basis the statutory norms that apply in different countries Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the tea Track team satisfaction scores and identify initiatives to build engagement within the team ? Deliver No. Performance Parameter Measure 1. Quality Control and Customer satisfaction CSAT Score-BU/Account/Portfolio level Process Compliance/Exceptions Scores Audit Coverage percentage Schedule performance Scores Planned vs actual project effort Resource productivity scores 2. Capability Building New Employee Onboarding New Employee Certifications 3. Continuous Improvement Lean projects implemented per year Productivity improvement of resources Continuous Improvement Processes implemented per year 4. Team Management Team attrition % Employee satisfaction scores 5. Capability Building % trained on domain and location specific skills, % of team trained in necessary leadership skills ? Competencies Client Centricity Execution Excellence Collaborative Working Problem Solving & Decision Making Effective communication Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.