Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
5.0 - 10.0 years
4 - 6 Lacs
Noida
Work from Office
Roles and Responsibilities Conduct quality analysis to identify areas of improvement in product design, manufacturing processes, and supplier performance. Develop and implement quality management systems to ensure compliance with industry standards and customer requirements. Collaborate with cross-functional teams to resolve quality issues and improve overall product quality. Perform quality inspections at suppliers' facilities to ensure adherence to company standards. Analyze data from various sources (e.g., CAPA reports) to identify trends and opportunities for process improvements.
Posted 1 day ago
3.0 - 5.0 years
3 - 7 Lacs
Mumbai
Work from Office
Skill required: Quality Checks - Operational Audit & Compliance Designation: Quality Assurance Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Quality control is a process by which entities review the quality of all factors involved in production Audit and manage effective implementation and delivery of functional processes within operations to mitigate risk. e.g. Policies; Anticorruption, BCM, InfoSec, P104, Records Management and Contractor controls. Establish processes to audit/validate current control effectiveness and drive improvements wherever required. What are we looking for Microsoft Excel Microsoft PowerPoint Adaptable and flexible Agility for quick leaming Commitment to quality Written and verbal communication Ability to work well in a team Offer assistance to the operations team by taking production-related calls whenever required Quality Auditing Quality Management Quality Analysis English (Intenational) - Expert Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 day ago
0.0 - 2.0 years
0 - 2 Lacs
Guwahati
Work from Office
Role & responsibilities Process audit CTQ/CTP audit of above processes 2. To ensure quality and system awareness at the unit 3. Raw material, in-process and finished goods inspection, as per established SOPs 4. Ensure Process inspection as per the set frequency 5. Address internal complaints and problems with Root cause analysis and CAPA 6. Action effectiveness review/ audits on problems identified 7. Track daily productivity of the machines and plan the productivity improvement actions 8. Keep close communication with Quality team 9. Manage & report daily & monthly dashboards related to PQCDS (Productivity, Quality, Cost, Delivery & Safety)
Posted 2 days ago
1.0 - 5.0 years
0 Lacs
Pollachi
Work from Office
Roles and Responsibilities: Paying close attention to detail and being vigilant in identifying defects in the materials. Maintaining accurate and up-to-date records of the online Quality reports. Must inspect the finished products to ensure that they meet the required quality specifications. Ensure the quality on product and process from incoming to out going. Observing and monitoring the production processes The quality control personnel must continuously monitor and assess the quality control processes and procedures, and recommend improvements to enhance the overall quality of the products. Ensuring compliance with industry standards, regulations, and company policies and procedures In the event of any non-conformities, the quality control personnel must report them promptly to the relevant departments and work with them to resolve the issue. The quality control personnel must collaborate with other departments, such as production, engineering, and design, to ensure that the products meet the required quality standards. Coordinate the three-shift QC and process.
Posted 2 days ago
4.0 - 9.0 years
3 - 8 Lacs
Hyderabad
Work from Office
Job Responsibilities: Specialization in Windows Installer Technology, SCCM and Windows Application Integration/Maintenance. Must Work consistently to a very high standard even under high-pressure situations, meeting deadlines with a commitment to customer service. Highly experienced in Application Packaging including Diagnostic Tools like Regmon, Filemon, Beyond Compare, Picture Taker, Dependency Walker, InstallRite etc., Very good scripting skills in vbs, Wise Script and batch scripting. Will act as subject matter expert on tools, programs and applications unique to the client environment. Will act as the go-to resource who helps resolve complex issues. Will match project priorities to industry best practices Lead continuous improvement actions. Train, mentor, and coordinate the activities of other members of the team. Skills, Licenses, Knowledge, Education and Training Requirements: Must Have 5+ years of IT experience in Application packaging (Windows Installer) using packaging tools like Wise Package Studio, Install Shield, PACE etc., Specialization in Windows Installer Technology, SCCM and Windows Application Integration/Maintenance Responsible for packaging applications including: MSI/MSP/MSM/MST Creation, ICE Validation, Conflict Analysis and Unit testing. Very experienced in creating installations from scratch, not just re-packaging, through entire lifecycle from gathering requirements to delivery. Must Work consistently to a very high standard even under high-pressure situations, meeting deadlines with a commitment to customer service. Highly experienced in Application Packaging including Diagnostic Tools like Regmon, Filemon, Beyond Compare, Picture Taker, Dependency Walker, Install Rite etc., Auto Assessment using compatibility test tools for Windows transformation projects. Very good scripting skills in vbs, Wise Script and batch scripting. Work with internal development teams to understand and be an SME on how best to deliver required functionality. Design, build and maintain the standard installation, management and monitoring routines, scripts, agents or capabilities that are bundled with the applications. Provide IT application operations, support, and troubleshooting of technology issues desktop application components. Proven record in integrated approach to large applications and technology platforms design, architecture and implementation Awareness of phases such as requirements definition, system design and testing QA and transition to production. Deliver and respond as per service levels defined with the customers. Evaluation of the application/request given by the client, communicating (E-mail, Telephone, Chat) with the requestor in case any clarification is required. Gather the errors/problem documentation of the application by the application testers. Validate the Application Package for Internal Consistency errors using Package tools and troubleshooting accordingly. Perform Quality analysis for the Applications packaged using MSI Technology and delivering an error free package to the Customer. Ensure that the package complies with all client Standards Good Knowledge on ITIL. The preceding has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Posted 2 days ago
0.0 - 2.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Job Purpose Ensure the highest level of quality in our products by performing Quality checks of the Supplier/Internal manufacturing records according to engineering & project requirements. Responsible for identifying any discrepancies or inconsistencies in technical specifications, drawings, testing methods, and Supplier/Internal manufacturing records. Drives supplier/internal Non-conformances report creation/coordination/closure. Work within existing systems & under supervision. Major Responsibilities "E - essential function or N - nonessential function of the job." E - Perform Quality checks of Supplier/Internal manufacturing records to authorize the shipment of parts according to engineering & project requirements. E - Communicate non-conformance findings to the internal & external stakeholders and record them in SAP/Intelex E - Drives supplier/internal Non-conformances report creation/coordination/closure through SAP/Intelex. E - Work with subject matter expert, project & client to get the supplier pre-manufacturing records approval through eSMDR tool & SAP E - Using the SAP/ECM and database systems facilitates to make create or modify Quality notifications. Also to upload and download documents using the same SAP platform. E - Works with cross functionals teams like Supplier Quality, Procurement, Engineering , manufacturing & Project departments to communicate, expedite & resolve quality related problems. N - May participate in identification of engineering requirements errors N - May participate in process standardization activities. N - May support in Improvement projects N - May participate in NRB meetings You are meant for this job if: Bachelor/Master of Engineering (Mechanical) 0-2 years of experience Basic understanding of Engineering practices, Manufacturing processes & Material Engineering. Ability to read, interpret Technical & Project requirement. Ability to read/interpret the Supplier/Internal manufacturing record. Skills Additional Skills Analytical Skill Good Communication Skill Flexibility to work in different Shifts Other Interpersonal Skills
Posted 2 days ago
3.0 - 4.0 years
3 - 7 Lacs
Chennai
Work from Office
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Quality Assurance Teams are responsible for all or part of an organization's Quality Management System, including conformance and continuous improvement initiatives. They work on systemic evaluation of products, services, facilities, manufacturing or business processes, to ensure that standards of quality are being met. Develop and implement quality plans, programs and procedures using quality control statistics, lean manufacturing concepts, and six-sigma tools and analyses. They reviews, analyze and report on quality discrepancies, investigate problems and executes quality audits, and develops disposition and corrective actions for recurring discrepancies. The team works closely with manufacturing, engineering, customers, or suppliers and subcontractors to ensure requirements are met. Responsibilities Track quality complaints communicate and update towards customers, thereby meet time line Evaluation of prevent actions for similar customer complaints / D6 audits & Lesson learned Collaborate with other internal teams (e.g. Sales & Product Management, QA, PE etc.) to improve the solutions for quality concerns. Support quality/manufacturing team internally (TE) and externally (Supplier) in all written and verbal communications. Analyze of TE and Customer Quality Evaluation/Scorecards across India region, and update Customer Scorecard Summary TS India Schedule and perform D6 Verification Audits for severe and recurring issues. Monitor Cost of poor quality against complaint & alerts What your background should look like: BE/ B. Tech (Electrical, Mechanical) Six Sigma Knowledge (preferred) SAP (preferred) CRITICAL EXPERIENCE 3-4 Years of experience within Automotive (Quality Assurance, Quality Engineer, AQE, Customer manager with Q-background, Product Engineer, etc) Knowledge in statistics and basic tools of quality Experience in manpower Management Knowledge in stamping, injection molding, wire harness process Communication and mediator competence Presentation skills Independent working behavior Team worker English business fluent. Availability to travel up to 40 % within respective region Competencies
Posted 2 days ago
2.0 - 4.0 years
3 - 7 Lacs
Pune
Work from Office
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Quality Assurance Teams are responsible for all or part of an organization's Quality Management System, including conformance and continuous improvement initiatives. They work on systemic evaluation of products, services, facilities, manufacturing or business processes, to ensure that standards of quality are being met. Develop and implement quality plans, programs and procedures using quality control statistics, lean manufacturing concepts, and six-sigma tools and analyses. They reviews, analyze and report on quality discrepancies, investigate problems and executes quality audits, and develops disposition and corrective actions for recurring discrepancies. The team works closely with manufacturing, engineering, customers, or suppliers and subcontractors to ensure requirements are met. What your background should look like: Competencies ABOUT TE CONNECTIVITY TE Connectivity plc (NYSETEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more atwww.te.com and onLinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter). WHAT TE CONNECTIVITY OFFERS: We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority! Competitive Salary Package Performance-Based Bonus Plans Health and Wellness Incentives Employee Stock Purchase Program Community Outreach Programs / Charity Events IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com . If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities. Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.
Posted 2 days ago
3.0 - 4.0 years
3 - 7 Lacs
Noida
Work from Office
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Quality Assurance Teams are responsible for all or part of an organization's Quality Management System, including conformance and continuous improvement initiatives. They work on systemic evaluation of products, services, facilities, manufacturing or business processes, to ensure that standards of quality are being met. Develop and implement quality plans, programs and procedures using quality control statistics, lean manufacturing concepts, and six-sigma tools and analyses. They reviews, analyze and report on quality discrepancies, investigate problems and executes quality audits, and develops disposition and corrective actions for recurring discrepancies. The team works closely with manufacturing, engineering, customers, or suppliers and subcontractors to ensure requirements are met. Responsibilities Track quality complaints communicate and update towards customers, thereby meet time line Evaluation of prevent actions for similar customer complaints / D6 audits & Lesson learned Collaborate with other internal teams (e.g. Sales & Product Management, QA, PE etc.) to improve the solutions for quality concerns. Support quality/manufacturing team internally (TE) and externally (Supplier) in all written and verbal communications. Analyze of TE and Customer Quality Evaluation/Scorecards across India region, and update Customer Scorecard Summary TS India Schedule and perform D6 Verification Audits for severe and recurring issues. Monitor Cost of poor quality against complaint & alerts What your background should look like: BE/ B. Tech (Electrical, Mechanical) Six Sigma Knowledge (preferred) SAP (preferred) CRITICAL EXPERIENCE 3-4 Years of experience within Automotive (Quality Assurance, Quality Engineer, AQE, Customer manager with Q-background, Product Engineer, etc) Knowledge in statistics and basic tools of quality Experience in manpower Management Knowledge in stamping, injection molding, wire harness process Communication and mediator competence Presentation skills Independent working behavior Team worker English business fluent. Availability to travel up to 40 % within respective region Competencies
Posted 2 days ago
6.0 - 10.0 years
3 - 6 Lacs
Chennai
Work from Office
NPD Quality / Project Quality - Oragadam - Plastic injection moulding exp. is must Exp:7+ yrs Immediate joiner preferable Indus: Plastic injection moulding Skill: Project quality , NPD quality , QA, standard CV - lifeturnmgmt6@gmail.com / 7358656750
Posted 2 days ago
2.0 - 7.0 years
4 - 8 Lacs
Gurugram
Work from Office
Manage team performance Provide effective coaching and constructive feedback to subordinates Take customer service and escalation when needed Holds team huddle/coaching session/goal-setting/one on one as needed/required Handles escalated requests and researches answers posted by associates to ensure customer satisfaction Reviews and analyzes performance data, creates action plans and monitors execution to ensure goals are met Holds regular check-in meetings with the client to keep them informed of the trends, changes and development within the team Facilitates learning sessions to enhance associate technical and communication skills Performs administrative tasks such as sending daily capacity reports, daily/weekly performance dashboards and other ad hoc tasks ' Qualifications College Degree At least 2 years work experience in Travel Process Job Location
Posted 2 days ago
0.0 - 1.0 years
0 Lacs
Noida
Work from Office
Opening: B.Sc Apprenticeship- Female Only For Quality Department No. Of Openings: 06 (Hiring for MNC Gear Manufacturing Industry) Location: Sector-80, Noida Exp: 0 to 1 Year (Freshers Can Apply) Eligibility: B.Sc
Posted 2 days ago
12.0 - 16.0 years
18 - 20 Lacs
Mumbai, Bengaluru, Delhi / NCR
Work from Office
Overview: We are seeking an experienced and dedicated QA Lead to join our organization. The QA Lead will be responsible for ensuring the quality and compliance of our products/services through the implementation and management of quality assurance processes and procedures. The ideal candidate will have a minimum of 10years of experience in quality analysis, along with exceptional leadership skills and a strong attention to detail. Responsibilities: Develop and implement quality assurance strategies, policies, and procedures to ensure compliance with industry standards and regulations Lead and manage a team of quality analysts, providing guidance, training, and mentorship to enhance their skills and knowledge Establish key performance indicators (KPIs) and metrics to evaluate the effectiveness of quality assurance processes and drive continuous improvement. Conduct regular audits and inspections to assess product/service quality and identify areas for improvement. Collaborate with cross-functional teams to define quality standards, resolve quality-related issues, and implement corrective actions. Stay updated on industry best practices, trends, and regulations related to quality assurance and recommend appropriate measures to maintain compliance . Analyse quality data and prepare comprehensive reports for management, highlighting areas of concern, trends, and improvement opportunities. Drive a culture of quality and continuous improvement throughout the organization by promoting awareness, training, and engagement initiatives. Coordinate with external auditors, regulatory agencies, and customers during quality audits and inspections. Collaborate with product development teams to ensure quality requirements are met throughout the product development lifecycle. Identify and implement automated tools and software to streamline quality assurance processes and enhance efficiency. Requirements: Bachelor's degree in a relevant field (e.g., Engineering, Quality Management, or related discipline). Advanced degree preferred. Minimum of 10 years of progressive experience in quality analysis, preferably in a managerial or leadership role. Strong knowledge of quality assurance methodologies, tools, and best practices. Minimum 10 years of selenium Automation testing experience Proven experience in leading and managing a team of quality analysts. Excellent analytical, problem-solving, and decision-making skills. Strong attention to detail and ability to work in a fast-paced environment with multiple priorities. Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Proficient in using quality management software and tools. Knowledge of the Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC) models specially Agile. Location-Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad,Remote
Posted 2 days ago
15.0 - 20.0 years
17 - 22 Lacs
Chennai
Work from Office
Capgemini is seeking a director level executive for SME Loan Administration role. Primary Skills Extensive experience of working for financial institutions /Banks Knowledge of financial products Including Funding Markets, Commercial Loan Portfolios, Loan Administration, Covenant Administration. Solid understanding of Loan Administration systems including LoanIQ, E-Works, LoRD, etc. To act as referral, point for all Section staff, particularly Team Leaders, and provide guidance, knowledge and training where necessary. Work closely with the onshore Credit & Limit Control and Loans Administration teams and SME and, be responsible for strategic planning to ensure Section performs to fullest ability and requirements, defined by processes and procedures. To drive and deliver strategic initiatives & Transformational projects as committed to the client in conjunction with the Transformation and innovation office, Champions innovation and leads the creation of new ideas to deliver process and productivity improvements. Participate in the monthly KAIZEN (‘continuous improvement’) meetings and strive to improve error rates year-on-year. Ensure that any Action Plans / Root Cause Analysis’ constructed post-error are implemented. Understand Domain knowledge gaps, drive Team Upskilling and Domain Expertise both internal and external certifications, train, and mentor staff. To create collaborative relationships with the Client Organization and act as a trusted advisor matters related to Process and domain. Communicate plans and operating solutions designed to enhance services provided to the Client organization, increase functional efficiency, and reduce operational risk. Liaise with internal and external Auditors with regards to section processes and controls. Ensures comprehensive procedural documentation is in place and adhered to across all key operational processes. Upholds and maintains service level agreements across Functional Areas Ongoing engagement with Client and evaluation of industry and regulatory changes, thinking strategically to anticipate challenges and taking steps to proactively address. Work Internally with various teams to develop Loan Administration related offerings both for Commercial and consumer loans, ensure Go to Market material and collateral is periodically updated. Secondary Skills Min experience if 15-20 years in similar roles managing large operations and diverse teams. Possesses strong communication skills with the ability to establish and build trust with internal key stakeholders and partners. Energetic, flexible, collaborative, proactive leader Strong influencing and negotiating skills. Experience of leading and successfully delivering change and Transformation initiatives for Banking Clients Prolific understanding of general Loans Administration roles and responsibilities, including relevant current market knowledge.
Posted 2 days ago
1.0 - 6.0 years
3 - 5 Lacs
Thane
Work from Office
Job Title: Training and Quality Executive BPO Location: [thane] Experience: 25 years in BPO (Training/Quality roles) Salary: [Insert Salary Range] Languages Required:English, Hindi Key Responsibilities Training • Conduct new hire training and refresher programs for voice/non-voice BPO processes. • Create and update training modules based on process changes and quality feedback. • Drive soft skills, process, and product training sessions. • Evaluate trainee performance and provide feedback for improvements. • Coordinate with operations to ensure training effectiveness and floor readiness. Quality • Monitor live and recorded calls/chats/emails to ensure adherence to quality parameters. • Provide feedback and coaching to agents for performance improvement. • Prepare quality reports and RCA (Root Cause Analysis) on quality deviations. • Conduct calibration sessions with internal stakeholders and clients. • Develop quality benchmarks, audit forms, and performance scorecards. Key Skills • Strong communication and facilitation skills • Excellent knowledge of BPO metrics and KPIs • Proficiency in MS Excel, PPT, and QA tools • Coaching, mentoring, and performance management experience • Detail-oriented with strong analytical skills Qualifications • Graduate in any discipline (HSC with relevant experience may be considered) • Minimum 2 years experience in BPO Training or Quality (voice/non-voice process) Reporting To: Training & Quality Manager / Operations Head Please contact on below email id or mobile no - HR SHOUMIK - 9833585888 HR Manager pinky yadav - 7977519951 Email id - (pinkyy@eosglobe.com)
Posted 2 days ago
8.0 - 10.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Specialization in Windows Installer Technology, SCCM and Windows Application Integration/Maintenance. Must Work consistently to a very high standard even under high-pressure situations, meeting deadlines with a commitment to customer service. Highly experienced in Application Packaging including Diagnostic Tools like Regmon, Filemon, Beyond Compare, Picture Taker, Dependency Walker, InstallRite etc., Very good scripting skills in vbs, Wise Script and batch scripting. Will act as subject matter expert on tools, programs and applications unique to the client environment. Will act as the go-to resource who helps resolve complex issues. Will match project priorities to industry best practices Lead continuous improvement actions. Train, mentor, and coordinate the activities of other members of the team. JOB Requirements: Must Have 8+ years of IT experience in Application packaging (Windows Installer) using packaging tools like Wise Package Studio, Install Shield, PACE etc., Specialization in Windows Installer Technology, SCCM and Windows Application Integration/Maintenance Responsible for packaging applications including: MSI/MSP/MSM/MST Creation, ICE Validation, Conflict Analysis and Unit testing. Very experienced in creating installations from scratch, not just re-packaging, through entire lifecycle from gathering requirements to delivery. Must Work consistently to a very high standard even under high-pressure situations, meeting deadlines with a commitment to customer service. Highly experienced in Application Packaging including Diagnostic Tools like Regmon, Filemon, Beyond Compare, Picture Taker, Dependency Walker, Install Rite etc., Auto Assessment using compatibility test tools for Windows transformation projects. Very good scripting skills in vbs, Wise Script and batch scripting. Work with internal development teams to understand and be an SME on how best to deliver required functionality. Design, build and maintain the standard installation, management and monitoring routines, scripts, agents or capabilities that are bundled with the applications. Provide IT application operations, support, and troubleshooting of technology issues desktop application components. Proven record in integrated approach to large applications and technology platforms design, architecture and implementation Awareness of phases such as requirements definition, system design and testing / QA and transition to production. Deliver and respond as per service levels defined with the customers. Evaluation of the application/request given by the client, communicating (E-mail, Telephone, Chat) with the requestor in case any clarification is required. Gather the errors/problem documentation of the application by the application testers. Validate the Application Package for Internal Consistency errors using Package tools and troubleshooting accordingly. Perform Quality analysis for the Applications packaged using MSI Technology and delivering an error free package to the Customer. Ensure that the package complies with all client Standards Good Knowledge on ITIL. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Posted 2 days ago
0.0 - 4.0 years
2 - 5 Lacs
Navi Mumbai, Pune
Work from Office
Urgent Job Opening Quality Assurance, Quality Control, Clinical Research , Regulatory Affairs, Medical Record Summarization , Medical Claims , Medical Officer, Medical Billing , Pharmacist, ADL, ARD, FRD, CDM, Production, R&D , Lab Technician
Posted 2 days ago
1.0 - 6.0 years
3 - 8 Lacs
Hyderabad
Work from Office
About the Job Were changing the way people think about customer service, and we need your help! Were looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts. As Quality Assurance Analyst, You Will Coach CSRs/Tier 2s on quality of service to ensure proper procedures are being followed Complete Quality Assurance and coaching session reports on a weekly basis Attend and participate in meetings with supervisors and managers to review monitoring lists Attend and participate in partner and internal calibration meetings Research escalated issues and co-deliver coaching opportunities with Team Leaders and Operation Managers Report scripting problems or questions from callers to appropriate departments Distribute partner and company related correspondence to all CSRs/Tier 2 team members Perform other duties as assigned As Quality Assurance Analyst, You Have High school diploma or equivalent (required) 1 year of front-line contact center experience (preferred) 1-2 years of Quality Assurance experience (preferred) Intermediate knowledge of MS Excel, MS Word and MS Office (required) Ability to type 30 wpm minimum with accuracy Strong verbal and written communication skills, including spelling and grammar Excellent organizational and time management skills Ability to make fair and consistent judgments and decisions Ability to multi-task under high-pressure situations Ability to solve problems and offer suggestions in a positive and developmental manner Ability to listen attentively to use caller information to analyze and score CSRs/Tier 2 calls Ability to perform basic mathematical functions to ensure scoring accuracy Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds Ability to work a variety of shifts including days, afternoons, evenings and holidays
Posted 2 days ago
0.0 - 2.0 years
3 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
You will begin your role with sales and marketing, client management, business strategy and your growth would be into the management profile. Key Responsibilities: Lead Generation: Assist in lead generation activities through prospecting, cold calling, email outreach, and networking. Qualify leads based on predefined criteria, such as interest level, budget, and decision-making authority. Customer Engagement: Engage with prospects and customers to understand their needs, address inquiries, and provide product or service information. Build rapport, establish relationships, and follow up on leads to drive conversions and sales opportunities. Market Research and Analysis: Conduct market research to identify target audiences, industry trends, competitors, and market opportunities. Analyze market data, customer feedback, and sales metrics to inform marketing strategies and campaign planning.
Posted 2 days ago
0.0 - 1.0 years
3 - 6 Lacs
Kochi
Work from Office
As a Growth & Operations Intern, you will play a key role in ensuring our live classes run smoothly and supporting our early growth efforts. You'll work closely with both the operations and growth teams, helping manage class execution while also driving engagement and conversion across user journeys. This is a cross-functional role ideal for someone who is hands-on, detail-oriented, and excited to work in a fast-paced startup environment. Responsibilities:. Manage live class operations during assigned shifts.. Ensure timely participation of both students and teachers in scheduled classes.. Take ownership of weekend class execution, proactively resolving any issues.. Act as a bridge between the sales and ops teams by tracking trial class attendance and following up with users.. Handle teacher escalations, such as dashboard or connectivity issues.. Create and manage user profiles in the LMS for students.. Assist with trial and paid batch creation, slot edits, and batch updates.. Maintain and update daily trial booking and student tracking sheets.. Coordinate with teachers regarding upcoming sessions.. Support lead management and campaign tracking through tools like Google Sheets and CRM systems.. Maintain and update growth-related data such as trial-to-paid conversions and parent/student engagement.. Work with the team on improving landing pages, trial experience feedback, and optimizing drop-offs in the sales funnel.. Requirements. Graduate or currently pursuing graduation in any discipline. Strong communication and coordination skills. Comfortable using Google Sheets and online platforms. Highly organized, dependable, and proactive. Willing to work on weekends with a weekday off. Benefits. Working Hours: Weekdays: 12 PM to 9 PM (1 weekday off between Tuesday, Wednesday, or Thursday) Weekends: 11 AM to 7 PM. Full-time remote position.. Successful completion of internship will eventually lead to a full-time employment.. Requirements. Graduate or currently pursuing graduation in any discipline. Strong communication and coordination skills. Comfortable using Google Sheets and online platforms. Highly organized, dependable, and proactive. Willing to work on weekends with a weekday off.
Posted 2 days ago
6.0 - 9.0 years
8 - 11 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced Store Customer Experience & Engagement Executive to join our team at Titan Company Ltd. The ideal candidate will have 6-9 years of experience in customer experience and engagement, with a strong background in retail. Roles and Responsibility Develop and implement effective customer experience strategies to enhance store operations. Collaborate with cross-functional teams to ensure seamless execution of customer initiatives. Analyze customer feedback and market trends to identify areas for improvement. Design and deliver training programs to educate staff on customer service best practices. Foster strong relationships with customers through excellent communication and problem-solving skills. Monitor and report on key performance indicators related to customer satisfaction and loyalty. Job Requirements Proven experience in customer experience and engagement, preferably in the retail industry. Strong understanding of customer needs and preferences, with the ability to apply this knowledge in a fast-paced environment. Excellent communication, interpersonal, and problem-solving skills. Ability to work collaboratively with diverse stakeholders, including customers, colleagues, and management. Strong analytical and project management skills, with attention to detail and the ability to meet deadlines. Familiarity with CRM software and technology solutions is an asset.
Posted 2 days ago
0.0 - 1.0 years
4 - 8 Lacs
Hyderabad
Work from Office
:. Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. . We are seeking a Medical Scriber with a background in healthcare and medical documentation. You will be responsible for assisting in the documentation of medical records and procedures. Key Responsibilities:. Accurately transcribe patient records and medical data. Assist in creating comprehensive medical reports and documentation. Ensure that records comply with relevant standards and regulations. Required Qualifications:. 1+ years of experience as a medical scribe or in medical transcription. Strong knowledge of medical terminology. Familiarity with electronic health record (EHR) systems. Why Join Us. Competitive pay (‚1200/hour). Flexible hours. Remote opportunity. NOTEPay will vary by project and typically is up to Rs. 1200 per hour (if you work an average of 3 hours every day that could be as high as Rs. . Shape the future of AI with Soul AI!.
Posted 2 days ago
1.0 - 4.0 years
6 - 9 Lacs
Hyderabad
Work from Office
. Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. . Who you are & how you can contribute. We are seeking a Chemistry expert with a Msc degree. The role involves working on data annotation and model refinement for AI through RLHF and SFT techniques. This fully remote position allows for flexible work hours while contributing to AIs advancement. What you will be doing. Annotate Chemistry-related data to improve AI comprehension. Provide feedback on AI-generated responses to ensure scientific accuracy. Assist in developing problem sets and solutions for AI training. Collaborate with AI researchers to refine AI capabilities in the field of Chemistry. Must Required Traits:. Strong academic background in Chemistry. Experience in Chemistry education, research, or content creation preferred. Familiarity with AI, machine learning, or data annotation is a plus. Excellent problem-solving and analytical skills. Why join us. Competitive salary. Fully remote and flexible work schedule. Opportunity to work on cutting-edge AI technology. .
Posted 2 days ago
0.0 - 3.0 years
3 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Required Candidate Profile- -Good Communication -Leadership -Team Handling -Inter-Personal Skills -Decision Making -Positive Attitude -Creative -Good Etiquites -Well Groomed Age 18-27 Freshers can apply Immediate joiner Responsibilities: Client Relationship Management: Establish and maintain positive relationships with clients through regular communication and exceptional service. Client Support: Address client inquiries and concerns promptly and professionally, ensuring a high level of client satisfaction. Coordination: Coordinate with internal teams to ensure seamless delivery of services to clients. Client Onboarding: Assist in the onboarding process of new clients, ensuring they are well-informed about our services and processes. Feedback Collection: Gather feedback from clients to identify areas for improvement and relay this information to relevant departments. Location - Dombivli,Panvel, Mumbai all areas, Mumbai Suburbs, Kalyan.
Posted 2 days ago
1.0 - 5.0 years
6 - 10 Lacs
Hyderabad
Work from Office
. Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. . Who you are & how you can contribute. We are seeking a Chemistry expert with an MSc degree. The role involves working on data annotation and model refinement for AI through RLHF and SFT techniques. This fully remote position allows for flexible work hours while contributing to AIs advancement. What you will be doing. Annotate Chemistry-related data to improve AI comprehension. Provide feedback on AI-generated responses to ensure scientific accuracy. Assist in developing problem sets and solutions for AI training. Collaborate with AI researchers to refine AI capabilities in the field of Chemistry. Must Required Traits:. Strong academic background in Chemistry. Experience in Chemistry education, research, or content creation preferred. Familiarity with AI, machine learning, or data annotation is a plus. Excellent problem-solving and analytical skills. Why join us. Competitive hourly pay‚800 ‚1500 per hour. Fully remote and flexible work schedule. Opportunity to work on cutting-edge AI technology. NOTEPay will vary by project and typically is up to Rs. . .
Posted 2 days ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
20312 Jobs | Dublin
Wipro
11977 Jobs | Bengaluru
EY
8165 Jobs | London
Accenture in India
6667 Jobs | Dublin 2
Uplers
6464 Jobs | Ahmedabad
Amazon
6352 Jobs | Seattle,WA
Oracle
5993 Jobs | Redwood City
IBM
5803 Jobs | Armonk
Capgemini
3897 Jobs | Paris,France
Tata Consultancy Services
3776 Jobs | Thane