3234 Quality Analysis Jobs - Page 21

Minimum 12 months outbound call handling experience and work experience in outbound or customer facing role Candidate should be fluent in English & Hindi with below languages Should have good analytical skills. Required Candidate profile Languages should know: Position 1: English, Hindi and Marathi. Identify root causes by regular RCA with the TLs.

The successful candidate will be responsible for auditing the chat and providing the process input to develop the product, collaborating with cross-functional teams. Audit the chats and calls BAU. Required Candidate profile Should have Background in Banking or Investment CSE /BPO . Experience: 2+ years of experience as CSE /BPO Quality Analyst in Non voice process (Chat) and Voice process.

Role: The purpose of the role is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance and sustain customer satisfaction levels. The role is expected to support in enhancing customer advocacy by predicting and preventing customer escalations & dissatisfactions and drive a culture of continuous improvement in the assigned accounts. Do: Implement deployment quality strategy for the assigned Accounts Provide inputs in the development of strategy for the assigned accounts while considering the quality standards, client expectations, quality, and monitoring mechanisms Review and reallocate the priorities to align with the o...

Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction Do 1. Conduct process quality audits as per plan Conduct various process audits as per guidelines and SPOs defined in QMS Prepare findings from the report and share it with the account/ project leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridg...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

maintaining high-quality standards and ensuring customer satisfaction. conducting quality inspections, implementing quality control procedures, conducting audits, and resolving quality-related issues.

Roles and Responsibilities Conduct quality audits, analysis, monitoring, and tools to ensure adherence to quality standards. Perform call calibration, feedback sessions, KPI tracking, AHT management, CSAT calculation, and KRA/KPI reporting. Identify areas for improvement through quality tools such as 7QC and implement corrective actions. Collaborate with team members to maintain high-quality service delivery. Desired Candidate Profile 4-9 years of experience in BPO industry with expertise in Quality Management. Bachelor's degree (B.Tech/B.E.) in Any Specialization. Strong understanding of Quality Management principles and practices. Proficiency in using various Quality Tools like Call Audit,...

As part of the Ops team, your role primarily would be in managing, ideating executing creative residencies. If you love designing experiences and making it happen, this is for you. This is for you if: You need to be efficient, extremely organised, and great at taking notes to shine in this role. Youve worked in events or production fields in the past, itll be a huge plus You have a background in hospitality. The internship can convert into a full-time role after 3 months, basis your performance Your day-to-day at Experience Co. would look like this: Communicating with upper management to develop strategic operations goals Consistently working end to end on action plans, following procedures,...

About The Role Project Role : Quality Assurance Lead Project Role Description : Develop and maintain quality processes and conduct reviews working with global QA initiatives and processes. Must have skills : SAP PP Production Planning & Control Discrete Industries Good to have skills : SAP Quality Management (QM) Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Quality Assurance Lead, you will develop and maintain quality processes while conducting reviews in collaboration with global quality assurance initiatives and processes. Your typical day will involve engaging with various teams to ensure adherence to quality standards...

SUMMARY Greetings, Excellent Opportunity for Male Candidates..!! Leading Apparel Brand is hiring for Retail Associate Apply Now Allahabad Our Client is a UAE-based multinational conglomerate headquartered in Dubai. The group is involved in retailing apparel, footwear, consumer electronics, cosmetics & beauty products, home improvement, and baby products. The group also focuses on hospitality & leisure, healthcare, and mall management. Must Have - Minimum- 10th pass. Age will be between 18-25 years. Job Responsibilities:- Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce yourself and offer a shopping ...

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integ...

Manage assigned personnel by ensuring that the tasks in their areas are executed as planned in an efficient way and with the right quality.

Responsibilities: * Conduct quality checks on products * Ensure compliance with quality standards * Collaborate with production team for improvement * Perform QC inspections and analyses * Document findings accurately Employee state insurance Provident fund Gratuity

Responsibilities: * Conduct call audits, analyze quality, calibrate calls, monitor performance. * Ensure compliance with quality standards through regular audits. * Collaborate with teams on improvement initiatives. Office cab/shuttle Provident fund

We are searching for a skilled engineer for our Mechanical/Electrical/Automobile/Mining Engineer. As a engineer assisting with site preparation, assisting in operation of equipment planning solutions at designated projects/sites Mec/Ele Engineer.

Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Be...

JD: Identify gaps in processes and develop mitigation plans to reduce risk across the team and within operational functions Monitor and report on chat & ticket activities and identify opportunities to strengthen controls Represent business teams to initiatives that impact processes across the team ensuring team preparedness and operational readiness Provide communication across the team for initiative updates and with stakeholders as needed for commercial awareness Provide analytical insight and reporting within the team relative to key metrics and target goals Identify the root cause of defects and find areas of improvement in the process in the process being audited. Provide ideas for proc...

Roles and Responsibilities Conduct quality analysis, inspection, and control activities to ensure compliance with industry standards and company policies. Collaborate with cross-functional teams to resolve quality issues and improve overall product quality. Ensure adherence to ISO 9001:2015 requirements through regular audits and self-assessments. Develop and maintain documentation related to quality procedures, protocols, and reports. Inspection and approval of finished products. Carrying out all visual and measurement tests

About The Role Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and dim...

Velji Ratna Sorathia Infra Private Limited. is looking for Manager QC to join our dynamic team and embark on a rewarding career journey. We are seeking a highly skilled and motivated Manager of Quality Control to oversee all aspects of quality control activities within our organization. The successful candidate will be responsible for ensuring that products meet quality standards and regulatory requirements by developing and implementing robust quality control processes and procedures. The Manager of QC will lead a team of quality control technicians and analysts, manage day - to - day QC operations, and collaborate with cross - functional teams to drive continuous improvement initiatives. T...

Job Description Role: Quality Reviewer We are seeking a meticulous and detail-oriented Quality Reviewer to ensure that all digital content and materials meet the highest standards of quality, accuracy, and usability. The ideal candidate will have experience in quality assurance, instructional design, or eLearning development, with a strong focus on reviewing and refining digital educational content. As a Quality Reviewer, you will work closely with instructional designers, content developers and subject matter experts to identify and resolve issues, ensuring a seamless and effective learning experience for our users. Key Responsibilities Areas Conduct thorough reviews of e-learning modules, ...

Responsible for QC testing of raw materials, in-process, and finished goods. Maintain documentation, ensure GMP & GLP compliance, handle lab instruments, support production and sales teams, and assist in quality improvement and R&D activities. Required Candidate profile B.Sc. or M.Sc. in Chemistry (Organic/Inorganic/Analytical) with 2–3 years of QC or Production experience. international standards, and lab instruments like pH meter, titration, and moisture meter.

Hiring for US / UK Travel Sales / Cruise Booking/Airline PPC /Quality Analyst 2 Year Experience in Travel industry ( Voice Process ) Location- Delhi Gurugram, Noida Drop Your 9931176310

Purpose of Role To provide a professional and high-quality payroll administration service which enables payments to our employees accurately and on time To be able to provide technical expertise to a higher degree on the local market nuances so that we can meet the obligations agreedIndividuals must work in a compliant manner and ensure all checklists, calendars, variance reporting, KPIs and journals are completed on time and accurately to ensure we meet our internal and external facing compliance controls Roles and Responsibilities Validate the payrolls inputs (from business teams) and outputs (from the vendors) and administer accurate and timely payrolls for the countries assigned Prepare ...

Must worked with sheet metal industries auto parts -Press shop & weld shop Must handling customers Maruti & worked with tire 1 Having knowledge of Quality control, QMS, Audit, Customer Query Resolve Improve Quality, Quality Assurance