3234 Quality Analysis Jobs - Page 14

Hiring for QA. Languages Required (Any one):English & Hindi, Job Description:We are looking for a detail-oriented and experienced Quality Analyst (QA) from the BPO sector who is worked in Sales or Banking, The ideal candidate will be responsible for monitoring and evaluating customer interactions to ensure the highest quality standards are maintained across all communication channels. Key Responsibilities: Monitor calls, chats, and emails to assess the quality of service delivered Identify gaps in agent performance and suggest improvements Provide constructive feedback and coaching to agents Maintain audit reports and track quality metrics Collaborate with training and operations teams to im...

Role & responsibilities Selling Insurance Policies over the phone • Ability to achieve stretched Sales targets individually and through team • Processing each lead in accordance with IL standards and provide the customer with a clear explanation of Product • Provides leadership and manages to all operational standards • Maintain Superior quality service by following organization standards • Outbound calling and converting lead into sales. • Mange a team of approximately 10 20 CSRs • Ensuring all compliance and SLA during the calls. • Achieving daily, weekly, monthly, target Preferred candidate profile • Excellent Communication skills & typing skills • Minimum 3 years of relevant Insurance Ou...

You will be responsible for conducting quality audits on international calls, providing constructive feedback to executives, and monitoring customer care email responses. Your role will include compiling performance data, coordinating call calibration sessions, and analyzing internal quality reports. Additionally, you will evaluate processes for compliance with quality standards and assist with training individuals who interact with customers. Key Responsibilities: - Perform call monitoring and provide feedback to executives - Compile and track performance data using a quality monitoring system - Coordinate call calibration sessions and provide actionable data to support groups - Analyze int...

Role & responsibilities : The incumbent will be responsible for overall HOD role for an Integrated Cement Plant. Must have experience in Clinker and Grinding Unit handling. Preferred candidate profile Graduate with 15 to 24 years of experience from Integrated Cement background, having two years experience as an HOD. Good communication & leadership skills. Please send your updated resume at ravi.corp@omamconsultants.com

Develop and execute test plans, test cases, and test scripts. Perform manual and automated testing to ensure product quality. Identify, record, and track bugs using defect-tracking tools Collaborate with developers to resolve issues

Experienced in Oil & Gas material management, project planning, data cleansing/enrichment, and material master creation. Skilled in QC, KPI tracking, stakeholder coordination, duplicate detection, and client interaction for quality issue resolution. Required Candidate profile 10–12 years in material master data management or Oil & Gas projects. BE/B.Tech in Electronics, Electrical, Mechanical, or Instrumentation. Joining: Within 15 days. Location - Chennai Tamil Nadu Perks and benefits CTC: 5–6 LPA + benefits as per company norms.

Job Role : Quality Executive ** Minimum 1-2+ Years of experience [ Hospital / Healthcare ] Role & responsibilities : -Quality management system: Develop and maintain the company's quality management system (QMS) policies and procedures in line with industry standards and regulations. -Audits and inspections: Plan and perform internal quality audits to assess adherence to procedures. -Corrective actions: Investigate quality-related issues, customer complaints, and non-conformances. Conduct root cause analysis to recommend and implement corrective and preventive actions (CAPA). - Process improvement: Monitor and analyze quality metrics and Key Performance Indicators (KPIs) to identify trends. ...

SUMMARY Retail Associate at Leading Apparel Brand ===================================================== Summary ------------ We are seeking a highly motivated and customer-focused Retail Associate to join our team at our leading apparel brand in Gurgaon. As a Retail Associate, you will play a vital role in delivering exceptional customer service, achieving sales targets, and maintaining a high level of store standards. If you are a fresher with a passion for retail and a strong desire to learn and grow, we encourage you to apply for this exciting opportunity. Responsibilities - - - - - - - - - - - - - - - - - - - - Provide exceptional customer service, adhering to grooming standards and usin...

SUMMARY Retail Associate at Leading Apparel Brand ============================================== Location: Faridabad About the Role - - - - - - - - - - - - - - - - We are seeking a highly motivated and customer-focused Retail Associate to join our team at our leading apparel brand in Faridabad. As a Retail Associate, you will play a vital role in delivering exceptional customer service, achieving sales targets, and maintaining a high level of store standards. This is an excellent opportunity for a fresher or experienced individual to join a dynamic and fast-paced retail environment. Responsibilities - - - - - - - - - - - - - - - - - - - Customer Service + Adhere to grooming standards and mai...

SUMMARY Greetings, Excellent Opportunity for Male Candidates..!! Leading Apparel Brand is hiring for Retail Associate Apply Now Lucknow Our Client is a UAE-based multinational conglomerate headquartered in Dubai. The group is involved in retailing apparel, footwear, consumer electronics, cosmetics & beauty products, home improvement, and baby products. The group also focuses on hospitality & leisure, healthcare, and mall management. Must Have - Minimum- 10th pass. Age will be between 18 - 30years. Job Responsibilities:- Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce yourself and offer a shopping b...

SUMMARY Greetings, Excellent Opportunity for Male Candidates..!! Leading Apparel Brand is hiring for Retail Associate Apply Now Varanasi Our Client is a UAE-based multinational conglomerate headquartered in Dubai. The group is involved in retailing apparel, footwear, consumer electronics, cosmetics & beauty products, home improvement, and baby products. The group also focuses on hospitality & leisure, healthcare, and mall management. Must Have - Minimum- 10th pass. Age will be between 18 - 30years. Job Responsibilities:- Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce yourself and offer a shopping ...

SUMMARY Greetings, Excellent Opportunity for Male Candidates..!! Leading Apparel Brand is hiring for Retail Associate Apply Now Gorakhpur Our Client is a UAE-based multinational conglomerate headquartered in Dubai. The group is involved in retailing apparel, footwear, consumer electronics, cosmetics & beauty products, home improvement, and baby products. The group also focuses on hospitality & leisure, healthcare, and mall management. Must Have - Minimum- 10th pass. Age will be between 18-25 years. Job Responsibilities:- Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce yourself and offer a shopping ...

SUMMARY Greetings, Excellent Opportunity for Male Candidates..!! Leading Apparel Brand is hiring for Retail Associate Apply Now Noida Our Client is a UAE-based multinational conglomerate headquartered in Dubai. The group is involved in retailing apparel, footwear, consumer electronics, cosmetics & beauty products, home improvement, and baby products. The group also focuses on hospitality & leisure, healthcare, and mall management. Must Have - Minimum- 10th pass. Age will be between 18-30 years. Job Responsibilities:- Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce yourself and offer a shopping bag ...

||Hiring For - Senior Manager Quality || Medical Coding || Role Overview We are looking for an experienced Senior Manager Quality with strong expertise in Medical Coding to lead and manage a large QA team across multiple specialties. Locations: Hyderabad / Mumbai / Aurangabad Budget: Up to 32 LPA Education : Graduate / Postgraduate in any stream Role: Senior Manager Quality Department: Medical Coding Specialty (Location-wise) Hyderabad - IP DRG Mumbai - Surgery, Anesthesia, IP DRG Aurangabad - Surgery, Anesthesia Job Requirements 12+ years of experience in the Medical Coding industry In-depth knowledge of ICD-10, CPT, Coding Guidelines & Techniques Strong understanding of Anatomy, Physiology...

Roles and Responsibilities Conduct quality checks on garments, accessories, trims, and other materials used in production. Ensure compliance with company standards for fabric types, colors, textures, and finishes. Perform quality audits at various stages of production to identify areas for improvement. Develop and implement effective quality control processes to minimize defects. Oversee in-line, mid-line, and final quality inspections . Ensure adherence to buyer specifications, AQL standards, and T&A deadlines . Develop and implement quality control systems and SOPs across departments. Conduct root cause analysis (RCA) and implement corrective & preventive actions (CAPA). Coordinate with me...

What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that a...

What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that a...

What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst , you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different perfor metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all c...

What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst , you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different perfor metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all c...

What We Offer : At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand ...

What We Offer : At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand ...

As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic project...

As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic project...

Our team is looking for a "Team Leader" who will manage "Remote Assistance Specialists also known as Teammates" As a Team Leader, you will have the opportunity to leverage your skills and play an essential part in our success story! You will monitor the friendly sidewalk robots designed to deliver parcels, groceries, and food. Even if our robots are 99% autonomous, there's always the need to outsource the difficult decisions to our human operators who are able to solve various social and traffic situations. As a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA...

Our team is looking for a "Team Leader" who will manage "Remote Assistance Specialists also known as Teammates" As a Team Leader, you will have the opportunity to leverage your skills and play an essential part in our success story! You will monitor the friendly sidewalk robots designed to deliver parcels, groceries, and food. Even if our robots are 99% autonomous, there's always the need to outsource the difficult decisions to our human operators who are able to solve various social and traffic situations. As a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA...