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Customer Contract Associate Orange Business Services

2.0 - 5.0 years

8 - 10 Lacs

navi mumbai

Hybrid

Role & responsibilities: Customer engagement and support: Responsible for customer requests execution and day-to-day account activities in order to maintain and enhance customer relationships, provides input and manages action plans for department responsibilities Engages with customer to support QTO process related requests Works with billing and accounts receivable teams to resolve invoice quires, credit notes and customer non-payment issues. Responsible for resolving and responding to customers billing/invoice inquires Responsible for commercial inventory management Responsible for preparing and supporting customer for Service Delivery and Traking Tool (SRT) usage Owns customer specific i...

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