QSR Manager - Front Counter Operations

The QSR Manager position based in Lower Parel, Mumbai is a full-time role that requires immediate joining. As the QSR Manager, you will be the primary point of contact for customers at the outlet, responsible for managing customer interactions and ensuring a seamless customer experience. Your main responsibilities will include welcoming and attending to walk-in customers professionally, accurately taking food and beverage orders at the counter, explaining menu items clearly, resolving customer queries with patience, handling billing software and basic POS operations, maintaining the cleanliness and presentability of the counter area, assisting with inventory checks and daily reporting as needed, and coordinating with kitchen staff to ensure smooth order flow. The ideal candidate for this role should have basic proficiency in spoken English with clarity being essential, be comfortable with computers and billing software (training will be provided if necessary), possess prior experience in QSR, caf, or customer service, exhibit a polite, patient, and service-oriented attitude, be reliable and punctual, and be willing to work in rotational shifts if required. The work location for this role is Lower Parel, Mumbai, and candidates must be able to commute daily as no accommodation will be provided. The compensation offered for this position will be as per market standards and experience. If you are interested in applying for the QSR Manager position, please send your application via email to urbanpantry03@gmail.com. The working days for this role are 6 days a week (Tuesday to Sunday) with Monday being the designated off day. The work timings are from 8 am to 8 pm, which may be subject to change based on work requirements.,