523 Qsr Jobs - Page 8

Role & responsibilities The shift Manager (AM/ASM) would be responsible for handling the shift. His/her majority of the time is spent in meeting Guest expectations, running smooth operations, motivating the restaurant staff & ensuring product quality.

Role & responsibilities Responsibility of a store Profit and Loss People handle Achieving the sales target Customer handling & guest experience Training and development Taking care of ordering and inventory Preferred candidate profile Graduate in any stream 2 to 6 years of experience managing the restaurant Minimum 2 years of experience (at the managerial level) Perks and benefits Mediclaim. Quarterly Incentives on achievements of Targets

Key responsibilities: Negotiating contracts for LHI / Equipment for New Store openings and product rollouts. Ensuring timely supplies are available for the NSOs & NPD. Setting up procurement process, vendor selection, negotiations with vendors & standardize contract formats. This position will lead cost optimization initiatives like optimizing Bill of materials, leveraging volumes / Developing new suppliers and Assets. Key deliverables of the position will be the cost effective buying & supporting timely new store openings with supplies of such items. Responsibilities: 1. Develop new supply partners for LHI items & kitchen equipments. 2. Negotiate RCs and supply terms and conditions for the category. 3. Timely vendor reconciliation to ensure regular closing of accounts & timely forecasts to supplier. 4. Monitor and control procurement project wise for effective NSO time lines. 5. Audit Vendor facilities for ensure compliances and effective use of capacity. 6. Ensuring timely delivery for New Store openings. 7. Yearly Planning & Forecasting with suppliers. 8. Constant quality checks & controls. Functional/ Technical competencies: Good Technical / Analytical skills, strong negotiation & communication skill and team leader. Prior purchase of categories mentioned above is a must (LHI items & kitchen equipments). The candidate: Qualification : Degree in Engineering. (Electrical/Mechanical) Experience : Minimum 10 years relevant work experience. Preferred Industry : QSR, Retail, Hospitality

Base Location Kolkata (flexibility required for travel and long stays at ) Mandatory Requirements B.E. (Civil) or B.E. (Mechanical) 8-10 years experience in interior fitout for retail projects like KFC, McDonald’s, Starbucks, CCD etc. Exposure to industry best practices in execution. Should have good knowledge of market rates. Should have experience of managing multiple retail outlet projects right from concept to execution till handover. Work with cross-functional teams through perseverance and persuasion. Should be able to drive the contractor to complete the works within a given time schedule. Understanding of quality workmanship, sequence of working, safe work practices, timeline tracking. Preparation of BOQ from the drawings as per standard specifications. Good communication skills (written and verbal). Preference to candidates who can speak local language. Contact Person Sofiya Sayyed SG OASIS Interested candidates can share their resumes on sofiyaoasis@gmail.com

Oversee daily restaurant operations Manage and train staff Ensure excellent customer service Maintain hygiene and safety standards Control inventory and stock Monitor budgets and reduce costs Handle customer complaints Boost sales and profitability

Hiring **Cashier** for *Pyramid Cafe Lounge and Bar*. Handle billing, manage POS, ensure cash accuracy, and provide customer support. Location: Punjab/Haryana. Experience preferred. Immediate joining.

We are looking for Corporate Chef who has speciality of Chinese or Continental. Should have experience of running multiple chain of Restaurant.

-Retail & QSR Expansion -Drive sales through strategic marketing and store-level promotions -Identify and onboard franchisee partners for outlet expansion -Align ATL/BTL and digital campaigns with sales goals -Gather customer insights

Key Responsibilities: Oversee daily operations: Taiyaki preparation, cleanliness, inventory, and store upkeep. Monitor inventory, place orders, and manage stock rotation to ensure product availability. Enforce SOPs to maintain quality, safety, and service standards. Track sales, control costs, and reduce waste. Hire, train, and lead staff to meet performance and sales targets. Foster a positive team culture with feedback and growth opportunities. Handle customer service and resolve complaints effectively. Manage store-related maintenance (plumbing, electrical, etc.). Travel as needed for purchasing raw materials or maintenance supplies. Use computers and basic software for store operations. Qualifications & Requirements: Any college degree 2 to 5 years of relevant experience English fluency required Must be hands-on and willing to multitask across operations Salary & Benefits: 20,000 24,000 per month Accommodation, food, and transport provided

KRA General Manager - IT Infra, Network & Communications Manage In-house, Co-Located and outsourced Data Centres. Infrastructure Capacity Planning. Liaison with Hardware, Network, Communication and related Service Providers. Manage Service Level Agreements and Matrices Ensure seamless end-user device Management. Manage Infra Security Protocols: TCP/IP, Routing, VRF, Static, BGP, Access Lists, VLAN, WLAN, WAN, Large MPLS. Firewall, Access Control, VPN, IDS/IPS, DLP, Firewall and AV, IPS/IDS Manage Virtualization VMware and Cloud Platforms. Experienced in setting up of BIG server architecture setup for SAP/Dynamics etc. Designing, building and running Disaster Recovery Solutions, replication, automated, backup and recovery. Prepare and analyse relevant documentation such as RCA for Incident management Infrastructure and Communication Related Risk identification / assessment / response activities Proactive monitoring of links at stores. Network monitoring over MPLS network connectivity on NMS Tool. L2/L3 support for managed MPLS network of RSC/stores. Install, configure and manage all network infrastructures (switches, routers, firewalls, wireless controllers and AP's, SSL VPN, WAN compression, etc.) Maintain and ensure the reliability and performance of all LAN, WAN, and VPN components and technologies. Handling store network issues like connectivity issues and routing issues etc. Coordinating with vendor like Airtel, Tata communications, DataCraft, Velocis, Wipro, NSN, Ericsson, Cisco, Juniper, Huawei, etc. Coordinating with other fault management team and other team with ISP’s for the resolution of MPLS/ILL/PRI/NLD/Local Loop/Clear Channel/BRI/Centrex. Manage and maintain UTM/firewalls (e.g. SonicWALL-NXG) and switches (e.g. Cisco 3650, 45xx) and SSL VPN solutions (e.g. SonicWALL, Cisco, Juniper). Follow up of issues with proper escalation management for network Incidents to Compliance to defined SLA. Design and implement short- and long-term strategic plans to make certain IT Infrastructure capacity meets existing and future requirements Develop, implement, and maintain policies, procedures for Server / Storage / Security resource administration and appropriate use Practice IT asset management, including maintenance of Server / Storage / Security component inventory, life cycle management and related documentation IT Compliance and review. Handling Trouble Ticket Management - Opening, Resolving and Closing or service requests with proper RFO for third party vendors. Infrastructure Related Budgeting and Controls. Optimizing Infrastructure/network Costs. Respond, troubleshoot, identify root cause and remediate issues in a complete, documented and timely manner. Provide on-call support for network systems as required. Ensure that appropriate monitoring, alerting and logging mechanisms are in place and functioning optimally all the time. Certification: Microsoft Professional Certified Microsoft Certified Technology Specialist CCNA/MCP Certified Microsoft Azure/AWS Certified Contact Details: Aasma Shaikh shaikhaasmaoasis@gmail.com

Marketing Manager Location - Bandra East (Mumbai) About Role: The Marketing Manager plays a pivotal role in enhancing brand visibility, driving customer engagement, and contributing to revenue growth through the development and execution of strategic marketing initiatives. In the context of the Hospitality and Quick Service Restaurant (QSR) industry, this role involves overseeing brand positioning, managing cross-channel campaigns, leveraging digital platforms, and identifying market opportunities to ensure consistent business growth and customer satisfaction. About Company: We are a team of dedicated and skilled professionals committed to delivering exceptional dining experiences. Our group includes talented chefs who craft delicious and visually appealing dishes, attentive servers who ensure top-notch customer service, and a well-coordinated support staff that keeps operations running smoothly. Together, we create a warm and inviting ambiance where guests can enjoy not just great food but also outstanding hospitality. Our shared passion for excellence drives us to maintain high standards, ensuring that every visit leaves a lasting impression. Key Responsibilities: New Store Launch: Build go-to-market strategies and launch plans for new outlets from pre-buzz to opening and post-launch traction. BTL & Local Store Marketing: Plan and execute on-ground activations to build awareness in the catchment area. Digital Campaigns & Performance Marketing: Run geo-targeted campaigns, social media content to drive awareness & performance campaigns to drive traffic. Aggregator Platform Management: Manage and optimize brand visibility and performance on Zomato, Swiggy, and other food delivery platforms including offers, banners, ratings, and conversions. Plan & execute offers: Monthly planning & execution of offers at the store & online aggregator platform Influencer management: Manage influencers, plan content & execute on social media. Cross-functional Collaboration: Work closely with operations, design, supply chain, and finance to ensure smooth execution of brand plans. Agency handling: POC for all external agencies Candidate Must Have: 4-6 years of relevant marketing experience (QSR, Food Delivery, or Retail preferred) Strong understanding of digital marketing, food aggregators, and BTL activations Experience in managing brand campaigns end-to-end Creative mindset with strong analytical thinking Self-starter, hands-on, and passionate about food and youth brands

Posted On 26th Jun, 2025 : Overview: The Bakery Chefwillberesponsibleforthepreparation,creationandexecutionofalldessertsandother bakedgoodsandwillassistinoverseeingtheoverallrunningofthepastrykitchen,cleanlinessand organization. EssentialJobFunctions Prepareawidevarietyofgoodssuchascakes,cookies,pies,breadetc.followingtraditionaland modernrecipes Assistwithdeveloping,implementing,andmaintainingnewrecipes,presentations,andproducts. AssistthePastryChefwiththecoordinationanddirectionofthepastryoperation. Supervisesthepreparationandproductionofallbakedgoods Preparesspecialtybakedgoodsforin-houseandcateredevents Inspectthequalityoftheingredientsandmeasurethemforspecificrecipes Pairrecommendeddessertswithappropriatenon-alcoholicdrinks,etc. Control effectivestorageandstocklevels,whilealwaysbeingcost-conscious Checkqualityofmaterialandconditionofequipmentanddevicesusedforbaking Analyzesfoodcostsanddeterminesmostcost-effectiverecipeswhilemaintainingquality Identifystaffingneedsandhelprecruitandtrainpersonnel Providestrainingandguidancetopastrystaffperformingrelatedwork Ensurekitchenequipmentisingoodconditionandmeetsallrequirements Performsotherdutiesasassignedtomeetbusinessneeds SupervisoryResponsibilities Supervisesday-to-dayactivities;providesaHandsOnapproachto training,planning,assigninganddelegatingwork.Encourageselevatedperformance,leadsbyexample, anddisciplinesemployeesforthepurposeofimprovingthePastryDepartmentsstandardsofexcellence. Key Skills : Company Profile The Culinary Expeditionstartedoff as a Bakery which later diversified to bacome a fusion food chain. Overall501-1,000 employees working. Best and famous cafe/restraurant in Ahmedabad.

Oversee day-to-day QSR operations including kitchen, counter, delivery, and dining. Ensure customer satisfaction by maintaining service speed, food quality, and hygiene standards. Drive sales growth, manage P&L, control food and labor costs.

Responsibilities: * Lead team, drive sales & profitability * Ensure customer satisfaction & food safety standards * Oversee operations, staff & finances * Collaborate with marketing on promotions & events

Introduction: Jubilant Bhartia Group is a global conglomerate founded by Mr. Shyam S. Bhartia and Mr. Hari S. Bhartia with strong presence in diverse sectors like Pharmaceuticals, Life Science Ingredients, Contract Research and Development Services, Therapeutics, Performance Polymers, Food Service (QSR), Food, Auto, Consulting in Aerospace and Oilfield Services. Group has global presence employing around 42,000 people across the globe with over 2,400 in North America. Jubilant Pharmova Limited Jubilant Pharmova Limited (formerly Jubilant Life Sciences Limited) is a company with global presence that is involved in Radiopharma, Allergy Immunotherapy, CDMO Sterile Injectables, Contract Research Development and Manufacturing Organisation (CRDMO), Generics and Proprietary Novel Drugs businesses. In the Radiopharma business, the Company is involved in manufacturing and supply of Radiopharmaceuticals with a network of 46 radio-pharmacies in the US. The Company's Allergy Immunotherapy business is involved in the manufacturing and supply of allergic extracts and venom products in the US and in some other markets such as Canada, Europe and Australia. Jubilant through its CDMO Sterile Injectables business offers manufacturing services including sterile fill and finish injectables (both liquid and lyophilization), full-service ophthalmic offer (liquids, ointments and creams) and ampoules. The CRDMO business of the Company includes the Drug Discovery Services business that provides contract research and development services through two world-class research centres in Bangalore and Noida in India and the CDMO-API business that is involved in the manufacturing of Active Pharmaceutical Ingredients. Jubilant Therapeutics is involved in Proprietary Novel Drugs business and is an innovative biopharmaceutical company developing breakthrough therapies in the area of oncology and autoimmune disorders. The company operates six manufacturing facilities that cater to all the regulated market including USA, Europe and other geographies. Find out more about us at www.jubilantpharmova.com . The Position Organization- Jubilant Pharmova Limited Designation - Assistant Manager - Engineering Location- Nanjangud, Mysore Shall be responsible for the following activities: Overall Incharge of Utility Systems Ensuring Uninterrupted supply of Utilities. Trouble shooting Facing Audits, Online documentation and Audit preparations Regulatory and Statutory Compliance Preparation of RCA for breakdown Maintenance of Utility Equipment (Preventive and Breakdown maintenance) Planning of spares for Critical / Non critical equipment and procurement action. To Implement Energy conservation initiatives SOP and On job training to subordinates To Prepare, review, revision and approval of documents like PM Checklist, SOP and Qualifications Tracking of pending notifications and work allotment to Asst. Foreman, Technician and Contractors. Verify the quality and quantity of work carried out by contractors and Certification of contractor invoice Working with SAP-ERP system like handling Service requests, Work orders, Purchase requests, PM, Working with SAP-ERP system like handling Service requests, Work orders, Purchase requests, PM, Service entry, Reservations to withdraw materials, creating RGP/NRGP and GRN approvals etc. Revenue, Capex Budget preparation and monitoring on monthly basis Updation of Utilities costing Using Compliance Wire as learning tool and Coordinator for Engineering Department. Handling deviations, Change management, review and approval through Track wise and EDMS Preparation of engineering drawing for Eqpt. spares, local procurement, import substitute Ensure and implement good Housekeeping, 5S and TPM initiatives. Preparing PM Schedule for Utility Equipment and Adherence to PM plan If any major abnormality observed during PM, plan for corrective actions and rectification. Initiate the relevant work permit, JSA to execute the jobs, adherence to Safety Policies Person Profile . Qualification - Degree in Science / Graduate Engineers - Chemical/Diploma in Chemical Engineering Experience- 8+ Years of relevant experience from API industry only Jubilant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, colour, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, race, ethnicity, religion or any other characteristic protected by applicable local laws, regulations and ordinances. To know more about us, Please visit our LinkedIn Page- https://www.linkedin.com/company/jubilantpharmova/mycompany/

Prepare indents for F&B section as per the consumption pattern, and keep proper track of breakages, and maintain consumption reports and costs of department. Ensure implementation of company discipline at site. Adhere to proper food hygiene and storage practices. Ensure complete care and handling in relation to catering service and buffet equipment. Observe and enforce safe working practices with all subordinate staff. Follow all safety rules and procedures as per the site requirements. Ensure that equipmentand materials are not left unattended. Key Responsibilities Food Operations Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Initiate development of new menus, upgrade old menus and special event menus Develop new ideas for promotions, festivals and other special events Ensure that safety and hygiene policy is strictly followed at site Carry out operational audits to check for confirmation to laid down processes and policies Communication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same Ensure that the branding policy is rolled out and followed as per the specifications Ensure 100% client retention Timely addresses of all issues with pertaining to the client and the operations Cost Management Coordinate with the Purchase department to understand and forecast the cost trends and revisions Develop suitable operational strategies to address increase in costs Analyse the operational cost centreand provide solutions to increase the efficiencies in site Qualifications: Experience in a high pressure catering environment, preferably in a commercial or industrial environment. Understanding of electronic cash register systems and basic bookkeeping. Computer literacy Sound communication skills. Work scheduling and planning skills. Leadership skills. Well-groomed and able to represent Sodexo in a professional manner. Customer focused. Organized and self-motivated. Creativity and an eye for detail. Team Working & Collaboration.

Accountable for serving clients and guests according to Sodexo Standards and performing delegated duties by the Manager. Critical Responsibilities: Duty roster and shift planning/allocation - Daily Timely indents and issues for operations - Daily Consistency of food service and timely delivery - Daily CCG inventory coordination with KST Executive - Daily Breakages/Discard control and replenishment - Daily Preparing Meal summary for each meal period - Daily Coordination with Kitchen for adequate food pick up - Daily Check RT/Liquid Feed service - Daily Follow food and work safety process - Daily Attrition and absenteeism control - Daily Patient satisfaction scores above 85% - Monthly Equinox audit scores above 85% - Bi-Monthly NABH/JCI/APAC HSE etc. audit preparation and support - As and when required Food service records and registers updation - Daily Check cash summary and deposits for the day - Daily DOR updates - Daily

Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all itemsare received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and process Ensure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on timeOperational ownership of all the QMHSE and H&FS processesTimely communication of all possible on site hazards to the concerned department Key Responsibilities Food OperationEnsure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special events Initiate development of new menus, upgrade old menus and special event MenusTaste the food before service begins Develop new ideas for promotions, festivals and other special eventsPlan the pre-preparation area to ensure that the items are processed according to the recipes Consistently maintain standards of quality, cost, presentation, and flavor of foods Organic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offersSustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documents Ensure that all the invoices are raised and delivered to the client as per Schedule People Management and TrainingManage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc Ensure that all the HR processes and staff welfare activities areimplemented and carried outCommunication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same Ensure 100% client retentionWastage Control and Cost Management Maintain a record of the daily leftovers; plan and prepare the production based on this data Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest

Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all itemsare received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and process Ensure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on timeOperational ownership of all the QMHSE and H&FS processesTimely communication of all possible on site hazards to the concerned department Key Responsibilities Food OperationEnsure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special events Initiate development of new menus, upgrade old menus and special event MenusTaste the food before service begins Develop new ideas for promotions, festivals and other special eventsPlan the pre-preparation area to ensure that the items are processed according to the recipes Consistently maintain standards of quality, cost, presentation, and flavor of foods Organic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offersSustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documents Ensure that all the invoices are raised and delivered to the client as per Schedule People Management and TrainingManage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc Ensure that all the HR processes and staff welfare activities areimplemented and carried outCommunication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same Ensure 100% client retentionWastage Control and Cost Management Maintain a record of the daily leftovers; plan and prepare the production based on this data Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest

Accountable for serving clients and guests according to Sodexo Standards and performing delegated duties by the Manager. Critical Responsibilities: Duty roster and shift planning/allocation - Daily Timely indents and issues for operations - Daily Consistency of food service and timely delivery - Daily CCG inventory coordination with KST Executive - Daily Breakages/Discard control and replenishment - Daily Preparing Meal summary for each meal period - Daily Coordination with Kitchen for adequate food pick up - Daily Check RT/Liquid Feed service - Daily Follow food and work safety process - Daily Attrition and absenteeism control - Daily Patient satisfaction scores above 85% - Monthly Equinox audit scores above 85% - Bi-Monthly NABH/JCI/APAC HSE etc. audit preparation and support - As and when required Food service records and registers updation - Daily Check cash summary and deposits for the day - Daily DOR updates - Daily

To maintain hygiene and cleanliness for allotted areas. Key Responsibilities Clean and maintain all areas assigned Collection and disposable of garbage Work area cleaning and sanitization Refilling of all consumables Use of appropriate cleaning equipment and chemicals Duties as scheduled for each work area Maintain high level of Safety and hygiene Respond and close all calls with regards to immediate assistance for cleaning Daily rounds of allocated area Well-groomed at all times Complying with all HSE requirements Ensuring the cleanliness and hygiene of allocated area Usage of appropriate cleaning agents and equipment Completing work allotted within the defined time and frequency Being well groomed Using appropriate PPE

Overview: The Bakery Chef will be responsible for the preparation, creation and execution of all desserts and other baked goods and will assist in overseeing the overall running of the pastry kitchen, cleanliness and organization. Essential Job Functions: Prepare a wide variety of goods such as cakes, cookies, pies, bread etc. following traditional andmodern recipes Assist with developing, implementing, and maintaining new recipes, presentations, and products. Assist the Pastry Chef with the coordination and direction of the pastry operation. Supervises the preparation and production of all baked goods Prepares specialty baked goods for in-house and catered events Inspect the quality of the ingredients and measure them for specific recipes Pair recommended desserts with appropriate non-alcoholic drinks, etc. Control effective storage and stock levels, while always being cost-conscious Check quality of material and condition of equipment and devices used for baking Analyzes food costs and determines most cost-effective recipes while maintaining quality Identify staffing needs and help recruit and train personnel Provides training and guidance to pastry staff performing related work Ensure kitchen equipment is in good condition and meets all requirements Performs other duties as assigned to meet business needs Supervisory Responsibilities: Supervises day-to-day activities; provides a Hands On approach to training, planning, assigning and delegating work. Encourages elevated performance, leads by example, and disciplines employees for the purpose of improving the Pastry Departments standards of excellence.

Preferred candidate profile Should have worked in Central Kitchens or QSR or Food production unit. Providing All data To Maintenance Head Handling Day to day Activity of all Technician. Coordinating with Vendor for Renovation & other civil and Electrical work in Stores and Central Kitchen Handling Store Equipment. Handling Electrical & civil Work Coordinating with Vendor for Cost Cutting and Proper Relationship with Vendor. Handling Breakdown Electrical Equipment ( like as oven, make line etc) Knowledge of Water System, HVAC System, Steam Application Preventive Maintenance of machines as per schedule. To attend the machines which are under break down, and minimize the breakdown period if possible. Guide and instruct the worker from time to time. Contact Person Sofiya Sayyed SG OASIS Interested candidates can share their resume on sofiyaoasis@gmail.com

F&B Captain/Steward/Hostess/Customer Service/Hostess -MNC QSR 5 Star Restaurant Chain Company Customer Service Representative Job Title: Customer Service Representative - Food & Beverages Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Food & Beverages industry. The ideal candidate will have a passion for providing excellent customer service, a strong understanding of food and beverage products, and exceptional communication skills. Responsibilities: Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, and live chat. Provide information about food and beverage products, including ingredients, pricing, and availability. Assist customers in placing orders, making recommendations, and resolving any issues or concerns. Order Processing: Accurately process customer orders in a timely manner. Coordinate with internal teams, including the kitchen and delivery personnel, to ensure seamless order fulfillment. Keep customers informed about the status of their orders and any potential delays. Product Knowledge: Stay informed about the menu, including new additions and seasonal offerings. Provide detailed information about ingredients, allergens, and nutritional information to customers. Continuously update product knowledge to better assist customers with their inquiries. Issue Resolution: Address and resolve customer complaints, concerns, and feedback in a professional and positive manner. Collaborate with the quality control team to investigate and resolve product-related issues. Communication: Effectively communicate with cross-functional teams, including kitchen staff, delivery personnel, and management. Keep customers informed about promotions, discounts, and special events. Customer Feedback: Collect and document customer feedback to identify areas for improvement. Share feedback with the management team to enhance overall customer satisfaction. Documentation: Maintain accurate and up-to-date customer records. Generate reports on customer inquiries, orders, and feedback for management review. Qualifications: High school diploma or equivalent; associate's or bachelor's degree preferred. Proven experience in customer service, preferably in the food and beverage industry. Excellent communication and interpersonal skills. Knowledge of food and beverage products, including ingredients and preparation methods. Strong problem-solving abilities and the ability to handle challenging customer situations. Familiarity with order processing systems and customer relationship management (CRM) software. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Flexibility to work evenings, weekends, and holidays as needed. JD for Restaurant Captain Job Title: Restaurant Captain Location: Mumbai Reports To: Restaurant Manager Job Summary: As a Restaurant Captain, you will be responsible for providing a pleasant dining experience by ensuring all guests are treated cordially, seated comfortably, and attended to promptly. You will oversee the service team, coordinate the floor operations, and ensure the staff adheres to the restaurant's service standards and etiquette. Key Responsibilities: Greet guests upon arrival and assist them with seating according to their preferences and reservation status. Supervise the waitstaff, bartenders, and other service staff to ensure optimal performance and adherence to service standards. Manage table settings and seating arrangements to accommodate guests comfortably and maximize space efficiency. Oversee the distribution of menus and inform guests about special items, menu changes, and out-of-stock items. Take lead in resolving customer complaints regarding food quality or service. Train new hires and organize ongoing staff training to maintain high service standards. Coordinate with the kitchen and bar staff to ensure timely preparation and delivery of orders. Ensure cleanliness and hygiene standards are maintained throughout the restaurant. Handle reservation inquiries and maintain an accurate reservation book. Process billing and payments accurately and efficiently. Provide feedback to the management on guest satisfaction and staff performance. Assist in inventory management and ordering supplies as needed. Required Skills and Qualifications: High school diploma or equivalent; degree in hospitality or restaurant management preferred. Proven experience as a Restaurant Captain or in a similar role in the hospitality industry. Excellent interpersonal and communication skills. Strong leadership abilities and team management skills. . Key Responsibilities: 1. Operations Management: Oversee the overall functioning of the food and beverage outlet. Ensure compliance with health and safety regulations. Manage inventory levels and order supplies as needed. Monitor and maintain the cleanliness and organization of the outlet. 1. Staff Management: Recruit, train, and supervise outlet staff. Schedule shifts and allocate responsibilities to ensure optimal staffing levels. Conduct regular performance evaluations and provide constructive feedback. Foster a positive and collaborative work environment. 1. Customer Service: Ensure that customers receive high-quality service. Address customer complaints and resolve issues promptly. Train staff on excellent customer service practices. Monitor customer feedback and implement improvements as needed. 1. Sales and Revenue: Set and achieve revenue targets for the outlet. Implement strategies to maximize sales and profitability. Analyze sales data and trends to identify opportunities for growth. Introduce promotions or marketing initiatives to drive sales. 1. Quality Control: Maintain high standards of food and beverage quality. Conduct regular inspections to ensure compliance with quality standards. Address any issues related to product quality promptly. 1. Financial Management: Prepare and manage the outlet budget. Monitor expenses and implement cost-control measures. Generate financial reports and provide regular updates to senior management. 1. Communication: Communicate effectively with staff, management, and suppliers. Participate in regular meetings to discuss performance, goals, and improvements. Keep abreast of industry trends and share relevant information with the team. Qualifications and Skills: Bachelor's degree in Business Administration, Hospitality Management, or a related field. Proven experience in a supervisory or managerial role in the food and beverage industry. Strong leadership and interpersonal skills. Excellent communication and organizational abilities. Knowledge of health and safety regulations. Understanding of food and beverage trends and customer preferences. Ability to work in a fast-paced environment and handle pressure. Job Title: Restaurant Steward Introduction: We are looking for a dedicated and efficient Steward to join our team at [Restaurant Name]. This role is crucial for maintaining the cleanliness and organization of our kitchen and dining areas, ensuring a pleasant dining experience for our guests. The ideal candidate will be energetic, hardworking, and committed to upholding our restaurants standards. Key Responsibilities: Maintain cleanliness and organization within the kitchen, dishwashing area, and dining spaces. Wash and sanitize all pans, utensils, and dishes either manually or using dishwashers. Manage garbage disposal and recycling in accordance with restaurant policies. Assist in basic food preparation under the guidance of the chef or kitchen supervisor. Ensure all cleaning equipment and kitchen appliances such as blenders, grinders, and ovens are maintained and cleaned. Re-stock kitchen and dining area items like cutlery, dishes, glasses, and ingredients as needed. Ensure the kitchen, storage, and disposal areas are kept in accordance with health and safety regulations. Assist in inventory control and management. Handle table settings, polishing silverware, and ensuring serveware is presentable. Coordinate with kitchen and dining staff to address any issues with food quality or service. Assist in setting up events, banquets, and other special functions. Provide input on kitchen efficiency and safety improvements. Requirements: Proven experience as a Steward or similar role in the hospitality or restaurant industry. Familiarity with health and safety regulations in the food service industry. Strong organizational and time management skills. Job Title: Hostess Job Summary: We are seeking a friendly, professional, and well-groomed Hostess to join our restaurant team. As the first point of contact for our guests, the Hostess is responsible for creating a welcoming environment, managing reservations, and ensuring efficient seating flow to provide an exceptional dining experience. Key Responsibilities: Greet guests promptly and warmly as they enter the restaurant. Manage waitlists and reservations using the reservation system. Assign tables and coordinate with servers to balance seating flow. Provide accurate wait time estimates and communicate delays clearly. Answer incoming calls and respond to guest inquiries professionally. Maintain the cleanliness and organization of the host/hostess area. Assist with guest needs and accommodate special requests when possible. Collaborate with front-of-house and back-of-house staff to ensure seamless service. Follow opening and closing procedures as directed. Ensure compliance with health, safety, and hygiene standards. Share your updated resume - hrd8.pawf@gmail.com or Whatsapp(8871412511)

Business Leadership: Drive overall business growth with full P&L ownership, ensuring achievement of revenue, profitability, and cost targets. Operational Excellence: Oversee day-to-day QSR operations to maintain high standards in service, hygiene, food safety, and customer satisfaction. Expansion Strategy: Lead new store development and market expansion, including site selection, budgeting, and execution. Team Management: Build, lead, and mentor cross-functional and store-level teams to create a high-performance culture. Sales & Marketing: Collaborate with marketing to drive campaigns, improve footfalls, and enhance online and offline sales channels. Supply Chain & Vendor Management: Ensure efficient sourcing, inventory control, and vendor performance to maintain consistency and quality. Digital & Technology Enablement: Leverage technology for operational efficiency, customer engagement, and data-driven decision-making. Compliance & Reporting: Ensure legal and regulatory compliance across outlets and present regular performance insights to stakeholders.