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5.0 - 10.0 years

8 - 13 Lacs

Noida

Work from Office

" Jubilant Bhartia Group Jubilant Bhartia Group is a global conglomerate founded by Mr. Shyam S Bhartia and Mr. Hari S Bhartia with strong presence in diverse sectors like Pharmaceuticals, Contract Research and Development Services, Proprietary Novel Drugs, Life Science Ingredients, Agri Products, Performance Polymers, Food Service (QSR), Food, Auto, Consulting in Aerospace and Oilfield Services. Jubilant Bhartia Group has four flagships Companies- Jubilant Pharmova Limited, Jubilant Ingrevia Limited, Jubilant FoodWorks Limited and Jubilant Industries Limited. Currently the group has a global workforce of around 43,000 employees. Jubilant Pharmova Limited Jubilant Pharmova Limited (formerly Jubilant Life Sciences Limited) is a company with global presence that is involved in Radiopharma, Allergy Immunotherapy, CDMO Sterile Injectables, Contract Research Development and Manufacturing Organisation (CRDMO), Generics and Proprietary Novel Drugs businesses. In the Radiopharma business, the Company is involved in manufacturing and supply of Radiopharmaceuticals with a network of 46 radio-pharmacies in the US. The Company s Allergy Immunotherapy business is involved in the manufacturing and supply of allergic extracts and venom products in the US and in some other markets such as Canada, Europe and Australia. Jubilant through its CDMO Sterile Injectables business offers manufacturing services including sterile fill and finish injectables (both liquid and lyophilization), full-service ophthalmic offer (liquids, ointments & creams) and ampoules. The CRDMO business of the Company includes the Drug Discovery Services business that provides contract research and development services through two world-class research centres in Bangalore and Noida in India and the CDMO-API business that is involved in the manufacturing of Active Pharmaceutical Ingredients. Jubilant Therapeutics is involved in Proprietary Novel Drugs business and is an innovative biopharmaceutical company developing breakthrough therapies in the area of oncology and autoimmune disorders. The company operates six manufacturing facilities that cater to all the regulated market including USA, Europe and other geographies. The Position Organization- Jubilant Pharmova Limited Designation - Manager- Compliance(Legal) Location- Noida Job Summary: Role is responsible for ensuring that the organization adheres to legal standards, regulatory requirements, and internal policies. This role involves developing and overseeing control systems, conducting audits, managing risks, and fostering a culture of compliance across all departments. Key Responsibilities. Draft, revise, and implement internal policies and procedures. Develop and manage an effective legal compliance program through the formation of a compliance committee. Monitor and interpret changes in laws and regulations. Ensure updates in compliance ownership are reflected in the Conformity tool. Ensure timely completion of compliance status updates by process owners/approvers in the Conformity tool Conduct inspections and validation visits to plant sites/office to ensure on-ground compliance Create action plans in response to findings and ensure implementation of corrective actions. Educate and train employees on compliance standards and regulations. Maintain accurate records of compliance activities. Prepare compliance reports for senior management and regulatory authorities. Conduct monthly meetings with key stakeholders to update compliance status. Person Profile . Qualification - LLB/Master in Finance, or a related field Experience 8+-Years (preferably in similar environment in compliance, legal, or regulatory roles. Jubilant is an equal opportunity employer. . ",

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1.0 - 4.0 years

1 - 2 Lacs

Bengaluru

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Hotel Paramos Inn is looking for Restaurant Supervisor to join our dynamic team and embark on a rewarding career journey Oversee daily operations of the restaurant, ensuring smooth workflow and efficiency. Manage and train restaurant staff, providing guidance and support. Monitor service quality and address customer concerns. Ensure compliance with health and safety regulations. Collaborate with the kitchen team to ensure timely food delivery. Monitor inventory levels and assist with ordering supplies. Prepare and present reports on restaurant performance to management. Participate in marketing and promotional activities to attract customers.

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1.0 - 6.0 years

1 - 2 Lacs

Bengaluru

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Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Shift Handling Taking care of opening, mid, and closing shifts. Managing opening and closing of the caf. Team Handling Handling a team of 5-6 members. Training the team members. Caf Management Handling the inventory of the caf. Cash handling. Maintaining the checklist of the caf as per companys guidelines. Customer interaction and order taking. Desired Candidate Profile Required Knowledge, Skills, and Abilities 1. Communication Skills a. Candidate is able to talk fluently in Hindi & English b. Good listener 2. Flexibility a. Open for transfers b. Open for any shift timings c. Open for cleaning washrooms, utensils, and brooming cafe. 3. Experience with the QSR industry a. Has handled shifts independently. b. Inventory management 4. Customer Handling a. Handling customer queries and resolving them. b. Promoting a positive and healthy environment to customers. Perks and Benefits Chaayos provides you with the following: 1. Aggressive growth plan 2. Appreciation and incentives 3. Discounted employee meals 4. Child Shagun Policy 5. ESIC/ Term Life Insurance Policy 6. Eligible for Employee Provident Fund

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1.0 - 4.0 years

1 - 3 Lacs

Bengaluru

Work from Office

What this job involves: Provide proactive and quality office food service operations in compliance with company policies. Support and execute company policies and processes. Purchase food and beverage supplies, manage expense tracking and submission processes. Manage operations such as meal programs, team off-sites/team building events, and client/user requests. Complete special projects by organizing and coordinating information and requirements to ensure all offices are operating at company-defined standards. Manage catering satisfaction, including conducting regular satisfaction surveys and optimizing food service operations. Perform administrative catering duties, including budget control and procurement. Support vendor management controls and reporting systems. Manage all kitchens and pantries at the client site, ensuring day-to-day operations are carried out to the highest standards. Attend and contribute to food committee meetings, resolving issues within timelines. Preserve excellent levels of internal and external employee service. Design menus, continuously improving them, and supporting vendors to perform better. Identify employee needs and proactively respond to their concerns. Lead and train F&B vendor personnel. Establish targets, KPIs, schedules, policies, and procedures. Foster a two-way communication environment emphasizing motivation and teamwork. Conduct specific audits of F&B kitchens and pantries on a regular basis, including planned preventive maintenance (PPM). Ensure vendors are properly ordering and replenishing F&B supplies and manage their budgets. Maintain and manage kitchen and pantry equipment, including coffee machines, to ensure proper functionality and use. Comply with all health and safety regulations related to F&B operations. Timely update senior and client points of contact (POC) on all positive and negative incidents pertaining to food and beverage service operations. Please note that this Scope of Work is subject to review and approval by the relevant stakeholders. Candidate Specification Sound like you To apply you need to be: At least 2-3+ years of professional experience in the food industry, focusing on catering service and vendor provider management. Bachelor's degree and/or equivalent experience in hospitality management, catering management, general business management, etc. Business level of English and Native Language where applicable Excellent people skills and ability to interact with a wide range of client and vendors Experience in continuous improvement initiatives, client communication and reports. Proficient in Google Applications such as Google sheets, Docs. Experience in on-site catering management in technology companies, with an ability to navigate different applications and platforms to drive data-driven solutions. Basic knowledge of catering setup, coffee breaks, and food safety guidelines, including actions to correct risks. Excellent organizational, multitasking, verbal, and written communication skills. Detail-oriented with strong analytical, problem-solving, and financial skills producing data-driven insights.

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2.0 - 5.0 years

2 - 3 Lacs

Noida, Greater Noida

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Job description We have a walk in interview, on coming Monday/Tuesday (21st July/22nd July ) at -Theobroma Outlet Khasra No-514, near PNB BANK, Hazipur, Sector 104, Noida, Uttar Pradesh 201304 Looking for Shift Managers To conduct the briefs of the team members at the commencement of the shift To supervise and guide the team members in performing their work To actively support the team members during busy hours To plan and prepare the action plan for handling busy operations time. To check with the kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly To check the table set up, cleanliness, and AC temperature at the commencement of shift To keep the service stations well equipped with an adequate number of cutlery, crockery, water jugs, napkins, etc To promote and upsell the special menus and services To check the uniforms, and grooming standards of the team members of the restaurant To check the restaurant set up at the commencement of the shift To check the restaurant's cleanliness and hygiene Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils, and cleaning products Ensure compliance with sanitation and safety regulations Manage the restaurant's good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly, and annual revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g. discounts and social media ads) Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations Coordinate with Front Office, Kitchen, etc regarding special events and execution of the same To maintain the inventory of all the items of the restaurant and to report shortage or loss of the items if any To take feedback about customer satisfaction levels and to compile the guest history regarding their preferences, special requirements, etc To approve the store requisitions of the various items required at the restaurant To comply with all health and safety regulations To maintain the log book and to make necessary entries for further prompt action To approve leaves of the team members To prepare the duty roster of the team members of the restaurant To conduct the training for team members as per the training calendar Role & responsibilities Job Location -Noida, Greater Noida

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0.0 - 5.0 years

2 - 3 Lacs

Noida, Greater Noida

Work from Office

Job description We have a walk in interview, on coming Monday/Tuesday (21 and 22nd July) at -Theobroma Outlet ,Khasra No-514, near PNB BANK, Hazipur, Sector 104, Noida, Uttar Pradesh 201304 Looking for Associate/Junior Associate To conduct the briefs of the team members at the commencement of the shift To supervise and guide the team members in performing their work To actively support the team members during busy hours To plan and prepare the action plan for handling busy operations time. To check with the kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly To check the table set up, cleanliness, and AC temperature at the commencement of shift To keep the service stations well equipped with an adequate number of cutlery, crockery, water jugs, napkins, etc To promote and upsell the special menus and services To check the uniforms, and grooming standards of the team members of the restaurant To check the restaurant set up at the commencement of the shift To check the restaurant's cleanliness and hygiene Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils, and cleaning products Ensure compliance with sanitation and safety regulations Manage the restaurant's good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly, and annual revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g. discounts and social media ads) Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations Coordinate with Front Office, Kitchen, etc regarding special events and execution of the same To maintain the inventory of all the items of the restaurant and to report shortage or loss of the items if any To take feedback about customer satisfaction levels and to compile the guest history regarding their preferences, special requirements, etc To approve the store requisitions of the various items required at the restaurant To comply with all health and safety regulations To maintain the log book and to make necessary entries for further prompt action To approve leaves of the team members To prepare the duty roster of the team members of the restaurant To conduct the training for team members as per the training calendar Role & responsibilities Job Location -Noida, Greater Noida

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2.0 - 7.0 years

1 - 3 Lacs

Ahmedabad

Work from Office

We refer to an opening for the Shift Manager (QSR/FOOD) position in our company Theobroma Foods PVT Ltd. to be based in Ahmedabad, Gujarat. Company Profile: Theobroma means 'Food of the Gods' in Greek, befitting our exclusive and indulgent offerings, including brownies, cakes, desserts, chocolates, breads, and savories. From our humble beginnings in 2004, when the first Theobroma pastry store opened its doors at the iconic Cusrow Baug at Colaba Causeway (Mumbai), we've grown to become a Pan-India chain of patisseries with stores in over 20 cities. Our mission is to spread happiness by serving smiles on a plate, and this journey continues as we open Theobroma patisseries across the country. For More Information about the Company: LinkedIn - https://www.linkedin.com/company/theobroma-foods-private-limited/ Website - https://theobroma.in/ Facebook - https://www.facebook.com/theobromaindia/ Instagram - https://www.instagram.com/theobromapatisserie/?hl=en JOB DESCRIPTION: To conduct the briefs of the team members at the commencement of the shift Open or close the restaurant (when responsible for the first or last shift) To check the table set up, cleanliness, AC temperature at the commencement of Shift To supervise and guide the team members in performing their work Delegate tasks to restaurant staff and supervise their performance Manage dining reservations Maintain a fully stocked inventory and order food supplies, as needed To promote and upsell the special menus and services Arrange to have shifts covered (e.g. when employees take time off) Help staff resolve on-the-job challenges Track daily costs and revenues Balance the cash register at the end of the shift Coordinate with suppliers as they deliver food product orders Ensure client satisfaction and gracefully handle any complaints To check the restaurant set up at the commencement of the shift To take feedback about customer satisfaction levels and to compile the guest history regarding their preferences, special requirements, etc To approve the stores' requisitions of the various items required at a restaurant Inform the next Shift Manager about pending tasks Report maintenance and training needs. To plan and prepare the action plan for handling busy operations time To check with the kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly To comply with all health and safety regulations To maintain the logbook and to make necessary entries for further prompt action ADMINISTRATIVE JOB DESCRIPTION: To approve leaves of the team members To prepare the duty roster of the team members of a restaurant To conduct the training for team members as per the training calendar Reporting to: Area Manager & General Manager Outlet Location Nikol, Gota, South Bopal, Judges Bungalows, C G Road, Ahmedabad Airport, Maninagar, Motera, Kudasan (Gandhinagar) In that context, please let us know the following: 1. Your interest in working with Theobroma Foods Pvt. Ltd. (Y/N) 2. Present CTC In Lacs per annum (Fixed + Variable separately) 3. Expected CTC in Lacs per annum 4. Detailed CV in Word format (very important). 5. Last 3 months salary slip 6. Notice period. 7. Current Job Location 8. Willingness to be stationed at Ahmedabad, Gujarat? (Y/N) 9. If you have ever applied to/contacted by any consultant or b Theobroma Foods Pvt. Ltd. for any positions in their organization. (Y/N). If yes, give details. 10. Kindly inform us of any physical handicap or critical illness, if any, which may affect your work. 11. Please send details of any kind of bond you might have signed with your current organization (for training, non-compete, non-disclosure, etc) Kindly reply to all the questions put forth in the e-mail to take your candidature forward. Please treat this as urgent and reply under the same subject line. Regards Sujal Patel Manager HR +91- 97121 48353 sujal.patel@theobroma.in THEOBROMA FOODS PVT. LTD. Block/Survey No 26,27,40 & 41, Sector -3, Akshar Industrial Park, Opp, Zydus Cadila Pharma, Village: Vasna Chacharavadi, Changodar, Tal: Sanad, Dist: Ahmedabad 382213, Gujarat, India.

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4.0 - 9.0 years

3 - 4 Lacs

Kochi, Palakkad, Thrissur

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Were Hiring – Guest Delight Manager (Restaurant Manager) Position: Guest Delight Manager Location: Thrissur & Ernakulam, Kerala Language Requirements: Malayalam, English, and Hindi Salary Range: 3.46 to 4.68 LPA (23,000 – 33,000 in-hand per month) Key Responsibilities Manage daily store operations efficiently. Lead and motivate the team to deliver an excellent guest experience. Ensure adherence to food quality, hygiene, and safety standards. Control inventory, reduce wastage, and manage costs. Drive sales performance and maintain store profitability. Candidate Requirements Minimum 2 years’ experience as a Store Incharge in the QSR/F&B industry. Should currently be working as an Assistant Store Manager or equivalent. Preference for candidates in promotion or IDP pool . Strong leadership, problem-solving, and team-handling skills. Opportunity to grow in a leading QSR brand! Apply now and be a part of a high-performance team

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3.0 - 7.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Drive revenue growth across food delivery platforms (Swiggy, Zomato, etc.) Set up and improve SOPs to enhance efficiency across kitchen, dispatch, and delivery Track performance metrics and execute ideas for revenue improvement and cost reduction Health insurance

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2.0 - 6.0 years

1 - 3 Lacs

Ahmedabad

Work from Office

Role & responsibilities : Functional:- Elevates coffee culture by educating customers; selling coffee and coffee grinding and brewing equipment; preparing and serving a quality coffee beverage, introducing seasonal beverages along with food offerings. Welcome customers by assessing their coffee interests and needs. Invite customers for tastings of manual brew & for sampling of food Prepare beverages & food by adhering to the defined recipes Helps in generating revenue through driving suggestive selling based on customers preferences. Maintains stock on merch rack, FDU & other display units through timely replenishment. Follow SOPs while handling equipment; adheres to PM schedule & call for timely repairs Behavioral:- Maintains secured, safe, clean and healthy workplace by following SOP Takes feedback from the customers about product & place; responds appropriately & if required than convey it to SM Takes ownership of self-development & learning, shares skill & knowledge with fellow TM Preferred candidate profile :- Good English communication & profeciency in Tamil language Minimum experience as a shift manager Mandatory experience in QSR/ Food industry Preferred coffee industry experience Perks and benefits :- Incentives Provident Fund Insurance Holiday Wages Meal Benefit Leaves & Benefits Higher Education Support

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1.0 - 4.0 years

4 - 5 Lacs

Pune, Bengaluru, Mumbai (All Areas)

Work from Office

Maintaining Cost of Goods sold as per the defined budgets. Being present in the customer areas during shift hours to meet the patrons, assist and address their concerns Conducting training's and certifications for all the team Required Candidate profile Ensuring all the inventory processes are followed in managing the consumable and non-consumable items Ensuring delivery of training's as per the plan from all the stakeholders including self. Perks and benefits Best in the Industry

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3.0 - 8.0 years

2 - 3 Lacs

Hyderabad

Work from Office

Responsibilities: * Manage inventory & staff performance * Ensure customer satisfaction through service excellence * Oversee restaurant operations & profitability * Collaborate with marketing team on promotions & events

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2.0 - 4.0 years

2 - 3 Lacs

Goregaon

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Were hiring an HR Executive with 2-3 years of experience in hospitality hiring! If youve recruited chefs, stewards, housekeeping, front office & kitchen staffjoin us to build exceptional teams in a fast-paced, people-first environment. Apply now

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2.0 - 4.0 years

2 - 3 Lacs

Thane

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Were hiring an HR Executive with 2-3 years of experience in hospitality hiring! If youve recruited chefs, stewards, housekeeping, front office & kitchen staffjoin us to build exceptional teams in a fast-paced, people-first environment. Apply now

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4.0 - 9.0 years

6 - 11 Lacs

Noida

Work from Office

" Jubilant Bhartia Group Jubilant Bhartia Group is a global conglomerate founded by Mr. Shyam S Bhartia and Mr. Hari S Bhartia with strong presence in diverse sectors like Pharmaceuticals, Contract Research and Development Services, Proprietary Novel Drugs, Life Science Ingredients, Agri Products, Performance Polymers, Food Service (QSR), Food, Auto, Consulting in Aerospace and Oilfield Services. Jubilant Bhartia Group has four flagships Companies- Jubilant Pharmova Limited, Jubilant Ingrevia Limited, Jubilant FoodWorks Limited and Jubilant Industries Limited. Currently the group has a global workforce of around 43,000 employees. Jubilant Pharmova Limited Jubilant Pharmova Limited (formerly Jubilant Life Sciences Limited) is a company with global presence that is involved in Radiopharma, Allergy Immunotherapy, CDMO Sterile Injectables, Contract Research Development and Manufacturing Organisation (CRDMO), Generics and Proprietary Novel Drugs businesses. In the Radiopharma business, the Company is involved in manufacturing and supply of Radiopharmaceuticals with a network of 46 radio-pharmacies in the US. The Company s Allergy Immunotherapy business is involved in the manufacturing and supply of allergic extracts and venom products in the US and in some other markets such as Canada, Europe and Australia. Jubilant through its CDMO Sterile Injectables business offers manufacturing services including sterile fill and finish injectables (both liquid and lyophilization), full-service ophthalmic offer (liquids, ointments & creams) and ampoules. The CRDMO business of the Company includes the Drug Discovery Services business that provides contract research and development services through two world-class research centres in Bangalore and Noida in India and the CDMO-API business that is involved in the manufacturing of Active Pharmaceutical Ingredients. Jubilant Therapeutics is involved in Proprietary Novel Drugs business and is an innovative biopharmaceutical company developing breakthrough therapies in the area of oncology and autoimmune disorders. The company operates six manufacturing facilities that cater to all the regulated market including USA, Europe and other geographies. The Position Organization- Jubilant Pharmova Limited Designation - Sr. Executive Paralegal Location- Noida Job Summary: Role is Responsible for assisting the Legal Team in all types of documentation pertaining to land/property records of the Group. Key Responsibilities. Maintaining Records and Safe Custody of Original property title deed/papers. Preparation of Checklists for various categories of properties/land. To manage physical and soft forms. Manage IN and OUT register of original Deeds. Manage intranet tools/databases relating to Property, coordinate with business/accounts for timely payment of external counsel bills for fees & expenses Person Profile . Qualification - Bachelor s Degree.. Experience 3-4-Years Must Have Skills. Good to have title search and prosecution Excellent writing and communication skills along with attention to detail Liaise with internal teams/external parties Ability to juggle multiple deadlines in a fast-paced environment . Jubilant is an equal opportunity employer. . ",

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2.0 - 4.0 years

2 - 3 Lacs

Nashik

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Were hiring an HR Executive with 2-3 years of experience in hospitality hiring! If youve recruited chefs, stewards, housekeeping, front office & kitchen staffjoin us to build exceptional teams in a fast-paced, people-first environment. Apply now

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2.0 - 4.0 years

2 - 3 Lacs

Nagpur

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Were hiring an HR Executive with 23 years of experience in hospitality hiring! If youve recruited chefs, stewards, housekeeping, front office & kitchen staffjoin us to build exceptional teams in a fast-paced, people-first environment. Apply now

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2.0 - 4.0 years

2 - 3 Lacs

Navi Mumbai

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Were hiring an HR Executive with 2-3 years of experience in hospitality hiring! If youve recruited chefs, stewards, housekeeping, front office & kitchen staffjoin us to build exceptional teams in a fast-paced, people-first environment.

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2.0 - 4.0 years

2 - 3 Lacs

Hingoli

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Were hiring an HR Executive with 2-3 years of experience in hospitality hiring! If youve recruited chefs, stewards, housekeeping, front office & kitchen staffjoin us to build exceptional teams in a fast-paced, people-first environment.

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2.0 - 4.0 years

2 - 3 Lacs

Ratnagiri

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Were hiring an HR Executive with 2-3 years of experience in hospitality hiring! If youve recruited chefs, stewards, housekeeping, front office & kitchen staffjoin us to build exceptional teams in a fast-paced, people-first environment. Apply now

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2.0 - 4.0 years

2 - 3 Lacs

Mumbai Suburban

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HR Executive: Hospitality Hiring Specialist We're hiring an HR Executive with 2-3 years of experience in hospitality hiring! If youve recruited chefs, stewards, housekeeping, front office & kitchen staffjoin us to build exceptional teams in a fast-paced, people-first environment.

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2.0 - 4.0 years

2 - 3 Lacs

Ulhasnagar

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Were hiring an HR Executive with 2-3 years of experience in hospitality hiring! If youve recruited chefs, stewards, housekeeping, front office & kitchen staffjoin us to build exceptional teams in a fast-paced, people-first environment. Apply now

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0.0 - 4.0 years

0 - 0 Lacs

navi mumbai, mumbai city

On-site

Job Title: Customer Handling Representative - Food & Beverages Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Food & Beverages industry. The ideal candidate will have a passion for providing excellent customer service, a strong understanding of food and beverage products, and exceptional communication skills.Responsibilities: Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, and live chat. Provide information about food and beverage products, including ingredients, pricing, and availability. Assist customers in placing orders, making recommendations, and resolving any issues or concerns. Order Processing: Accurately process customer orders in a timely manner. Coordinate with internal teams, including the kitchen and delivery personnel, to ensure seamless order fulfillment. Keep customers informed about the status of their orders and any potential delays. Product Knowledge: Stay informed about the menu, including new additions and seasonal offerings. Provide detailed information about ingredients, allergens, and nutritional information to customers. Continuously update product knowledge to better assist customers with their inquiries. Issue Resolution: Address and resolve customer complaints, concerns, and feedback in a professional and positive manner. Collaborate with the quality control team to investigate and resolve product-related issues. Communication: Effectively communicate with cross-functional teams, including kitchen staff, delivery personnel, and management. Keep customers informed about promotions, discounts, and special events. Customer Feedback: Collect and document customer feedback to identify areas for improvement. Share feedback with the management team to enhance overall customer satisfaction. Documentation: Maintain accurate and up-to-date customer records. Generate reports on customer inquiries, orders, and feedback for management review. Qualifications: High school diploma or equivalent; associate's or bachelor's degree preferred. Proven experience in customer service, preferably in the food and beverage industry. Excellent communication and interpersonal skills. Knowledge of food and beverage products, including ingredients and preparation methods. Strong problem-solving abilities and the ability to handle challenging customer situations. Familiarity with order processing systems and customer relationship management (CRM) software. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Flexibility to work evenings, weekends, and holidays as needed.

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2.0 - 5.0 years

2 - 3 Lacs

Indore, Nagpur, Raipur

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Supervise restaurant staff during shifts Ensure food quality, hygiene, and timely service Monitor inventory and assist with stock management Ensure adherence to safety and company policies Prepare basic reports related to sales & shift activities

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4.0 - 9.0 years

5 - 9 Lacs

Andhra Pradesh, telangana

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Roles and Responsibilities Operation Standards & Accountability: Assist the Regional Head in achieving business objectives by providing leadership for assigned restaurants. Operate with end-to-end knowledge and ownership of Pizza Hut Standards and drive operational excellence. Building People Capability: Maintain focus among Restaurant Managers on achieving Restaurant Performance Measures Orient, train and coach Restaurant Managers and management staff. Showcase high level of focus on Employee Engagement, Recognition and Retention Drive a Winning In-Restaurant Culture: Role model the cultural tenets of Pizza Hut brand Role model Sapphire Foods values Owning Customer Experience: Promote and ensure adherence to processes and policies related to customer service to ensure customer delight. Execution Orientation: Accountable for all operational execution standards in the assigned patch of stores REQUIRED EXPERIENCE: Experienced in managing a set of restaurants in a region Excellent written/verbal communication skills and good presentation skills. Willing to travel to multi cities/geographies; should be able to travel extensively. Should be comfortable with data mining & analyzing data. Proficiency in Microsoft PowerPoint, Word, Excel & Outlook. Takes initiative, is passionate & displays a high-energy attitude with excellent interpersonal skills.

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