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8.0 - 13.0 years
8 - 10 Lacs
Hyderabad, Bengaluru, Delhi / NCR
Work from Office
Responsibilities Promote Area Growth Set SOPs for Pod's s and ensure the Unit level team follows the same.Monitor Consumer complaints on a daily basis to ensure it is within set targets . Share it with the unit team. Take corrective action, if required.Ensure 100% acceptance of order. Create awareness about ArP(Arrive to pickup) target prep time among the cluster teams and ensure that these are met. Work towards reducing it in the cluster through process improvement initiatives in order to improve restaurant ratings.Monitor and provide feedback on Stealth brand's performance.Regular follow-up with Field ops team for timely assigning of DE's.Ensure ingredients in the Pod's are available at all times through regular visits, random checks on backend reports etc. based upon the forecasting data.Conduct regular Food Safety audits and ensure all Quality, SOP, Shelf life and hygiene practices are followed Financial and P&L Management Execute plans to ensure achievement of AOP (Annual Operations Plan) target.Conduct meetings with Unit Manager to monitor unit level performance. Take corrective action if required.Identify ways to reduce costs at Unit level (cash purchases/ indent without forecast/ avoid excess manpower etc.) Suggest Unit level changes in expense structure to achieve business targets.Measure the food cost, packaging cost, labour cost, admin cost etc. twice a month so as to contribute to P&L.Cross check inventory (Good received/ Purchase order/ transfer order etc.) on regular interval to minimize spillage and ensure avoiding holding excess stock.Cross check Petty cash expenses for units and ensure petty cash expenses are reduced.Verify the expenses data sent by the POD manager to the finance team. Review Profit and Loss of the respective Area POD's with Pod Managers twice a month. People Management Ensure the set training plan is followed unit wise.Ensure personal & professional development of direct reports and perform managerial activities as required.Conduct periodic reviews and give feedback to the team to ensure optimal performance. Provide career path for the Area team and ensure the attrition percentage is kept under control at Area level. Safety (people & food) Ensure compliance to all necessary food safety regulations in the area. Ensure basic hygiene is in place. Identify and implement innovative solutions to aid food safety in the assigned POD's.Ensure the safety/ risks are highlighted and safe behaviour displayed within the Pod's s. Tracking safety scorecard to correct the near-misses and review RCA for safety and developing Corrective and preventive action (CAPA). Process Changes / Initiatives Ensure adherence to the set SOPs across the units.Identify the process improvement opportunities and implement them for delivering better and faster output. Role Interfaces Internal External 1) HR, QA, L&D1) Government authorities (Police, Municipal inspector, etc) 2) Recruitment2) Suppliers) City Head3) Landlords4) SCM5) Admin6) Catalogue (Swiggy)7) Customer care team (Swiggy)8) Tech (Swiggy)9) Projects Team10) Capex and Capital Purchase11) Catalist Team12) Regional & Central strategy team13) Regional BD14) Finance
Posted 1 month ago
3.0 - 8.0 years
1 - 2 Lacs
Pune
Work from Office
The Food and Beverage Captain plays a key supervisory role in the restaurant service team. Responsible for ensuring smooth operations on the floor, leads the service team to deliver exceptional guest experiences.
Posted 1 month ago
5.0 - 8.0 years
6 - 8 Lacs
Chennai, Amritsar, Bengaluru
Work from Office
Manage Sales operations of condiments,seasonings, gravies, spices,syrups, toppings to Food Service,HORECA, Hypermarket,institutional clients for both Retail and B2B. Generate new leads, acquire valuable customers, drive expansion of customer base. Required Candidate profile Processed Food sales proficiency in modern trade, Industrial,HORECA, Food Service segments.Exposure to gherkins,ketchup,culinary pastes,dressings,sauces, dips,salsa,garlic dip, jalapenos etc.
Posted 1 month ago
2.0 - 5.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Responsibilities: Maintain cleanliness & organization of kitchen area Prepare pizzas according to recipe & presentation standards Meet sales targets through efficient service Manage inventory levels & order supplies
Posted 1 month ago
5.0 - 10.0 years
4 - 9 Lacs
Hyderabad
Work from Office
Responsibilities: Manage kitchen operations during shifts Oversee food production, menu planning & costing Ensure North and South Indian specialties Control wastage & prepare meals for catering events
Posted 1 month ago
2.0 - 5.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Responsibilities: * Ensure guest satisfaction * Oversee restaurant operations during shifts * Manage staff performance & scheduling * Maintain food safety standards * Collaborate with kitchen team on menu planning
Posted 1 month ago
2.0 - 5.0 years
2 - 2 Lacs
Hyderabad
Work from Office
Responsibilities: * Prepare authentic South Indian dishes especially Dosa * Collaborate with restaurant team on menu planning & cost control * Ensure food quality, safety & presentation standards * Manage catering events & customer service Food allowance
Posted 1 month ago
4.0 - 9.0 years
4 - 7 Lacs
Pune
Work from Office
We are looking for a passionate and experienced leader to join our team as Restaurant Manager for our store. As a Restaurant Manager, you will be responsible for overseeing all store operations, delivering exceptional guest experiences, and driving team performance. This is a strategic leadership role with a direct impact on brand reputation. Job Position: Restaurant Manager (Full Time) Job Location: Pune Essential Skills for your mission: Leadership Excellence: Inspire, mentor, and lead a team to exceed operational goals and deliver world-class service. Operational Management: Take full charge of store operations - including shift transitions, inventory, and compliance with SOPs and brand standards. Guest Experience: Cultivate an outstanding guest-first culture and resolve issues quickly to maintain high service standards. Coffee Expertise: Deep understanding of coffee, brewing techniques, and beverage presentation to elevate product quality and staff knowledge. Financial Acumen: Drive profitability by managing budgets, controlling costs, and achieving sales targets. IHM Graduate Preferred: Candidates with an IHM background and a proven track record in high-volume coffee environments will be prioritized. Communication & Training: Lead clear communication across shifts, deliver effective training sessions, and nurture continuous improvement. Health & Safety Compliance: Maintain the highest hygiene and safety standards, particularly important in airport environments. Once you are here, you will:Team Leadership Manage, coach, and inspire a team of 10-15 crew and shift leaders. Plan schedules, manage staffing, and lead team briefings. Conduct performance appraisals and handle escalations. Guest Experience Ensure consistent execution of the Tim Hortons guest experience. Resolve customer concerns promptly and professionally. Maintain an inviting ambience aligned with brand guidelines. Operations Management Own daily operations: opening, closing, shift transitions, and reporting. Monitor and analyze sales, labor, and inventory metrics. Ensure all airport regulations and brand compliance requirements are met. Inventory & Maintenance Maintain optimal stock levels, conduct inventory audits, and report discrepancies. Oversee functionality of equipment and liaise with maintenance vendors. Why should you work with us? Tim Hortons is one of the fastest-growing coffee chains in India. Our leadership roles offer structured career development and exposure to dynamic, high-volume environments.
Posted 1 month ago
0.0 - 5.0 years
2 - 6 Lacs
Sikar, Ajmer, Jodhpur
Work from Office
Overall operations of the Stores 1.To plan and carry out operations of the store, so as to maintain smooth functioning of the store with focus on sales up gradation by maintaining high standards, in accordance with agreed business plans. 2. Ensure upkeep of store premises & manage all the equipments of the store for smooth operational flow. 3. Execution of Shift in the Store as per the agreed plan. 4. Planning for staff deployment during the shift. 5. Carry out local sales Marketing like door hanging, Newspaper insertion, Corporate calling. 6. To carry out staff meeting at periodic intervals and ensure motivation of the team. 7. Preparing different kinds of reports on food cost, inventory, wastage, P&L. 8. Candidate will be responsible for handling Day to day operations, shift Management, Inventory, Food Cost etc Our Recruiters Jhanvi - 7651823919 Reema - 93546 92492 Aviral- 70081 23875
Posted 1 month ago
3.0 - 8.0 years
2 - 4 Lacs
Gurugram, Delhi / NCR, Mumbai (All Areas)
Work from Office
Effectively manage the restaurant within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times
Posted 1 month ago
1.0 - 4.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Responsibilities: * Prepare snacks, chai, coffee, sandwich, burger, momos * Serve customers and maintain quality * Counter Sales, MRP, Juices, Shakes, Bakery * Manage inventory levels & order supplies *8am to 8pm, Mon to Sat Health insurance Food allowance Provident fund
Posted 1 month ago
4.0 - 8.0 years
6 - 8 Lacs
Hyderabad
Work from Office
Full-time, On-Site (Hyderabad) About the Role: We are looking for a passionate and hands-on Transport Manager to lead and manage our transport operations in Hyderabad. The person will drive operational excellence, vendor management, and ensure on-time delivery performance across our temperature-controlled fleet. Responsibilities: Lead daily transport operations intra-city and intercity movements Manage and grow a reliable vendor network (reefer and ambient vehicles) Plan and allocate fleet as per delivery schedules & customer SLAs Ensure real-time tracking and temperature monitoring of vehicles Monitor transport costs and drive cost efficiency initiatives Resolve day-to-day operational issues with agility Implement and manage TMS and digital processes Collaborate with clients, control tower, and warehouse teams Ensure compliance with safety, hygiene, and regulatory standards Requirements: 4-8 years of experience in logistics/transportation , preferably with a focus on cold chain or food supply chain Strong vendor management and fleet management skills Good analytical and problem-solving capabilities Experience in using TMS / GPS tracking solutions Bachelor's degree in any discipline Strong interpersonal and communication skills Preferably worked with a logistics company managing fleet and/or vendor development in F&B, QSR, FMCG sectors What we offer: Fixed salary + performance-based incentive Entrepreneurial work culture with ownership of your region Opportunity to be part of a fast-scaling B2B cold chain logistics company
Posted 1 month ago
0.0 - 2.0 years
1 - 2 Lacs
Kochi, Kannur, Kozhikode
Work from Office
preparing ingredients, seasoning meats, taking inventory, overseeing deliveries, and organizing and basic cleaning in the kitchen, communicating with the chef and supervisor.
Posted 1 month ago
9.0 - 14.0 years
8 - 14 Lacs
Ahmedabad, Surat, Vadodara
Work from Office
Designation : Store Manager Experience : 9 years to 14 years Industry : FMCG/QSR/Hospitality Skills : Leadership skills, Analytical skills, Good communication skills, Coordination skills, Quick & Right Decision Making, Computer Savvy Education : Any Graduate Role & responsibilities: Lead and manage day-to-day operations of the store Drive store sales and meet KPIs Recruit, train, supervise, and develop store staff Ensure a customer-first culture through excellent service and in-store experience Manage inventory, stock levels, and visual merchandising standards Implement and uphold company policies, procedures, and safety standards Resolve customer complaints and ensure smooth service Please share your resume at himani.jhawer@dmartindia.com
Posted 1 month ago
1.0 - 6.0 years
2 - 3 Lacs
Coimbatore
Work from Office
R Key skills for an ice cream restaurant manager include strong leadership, excellent customer service, effective communication, organizational abilities, and financial acumen . Additional important skills are problem-solving, inventory management, and understanding of food safety regulations. Elaboration on Key Skills: Leadership: A strong leader can motivate, train, and guide a team, ensuring efficient operations and positive morale. Customer Service: Excellent customer service is crucial for repeat business and positive word-of-mouth marketing. Communication: Effective communication with staff, customers, and vendors is essential for smooth daily operations and conflict resolution. Organizational Skills: Managing staff schedules, inventory, and daily tasks requires strong organizational skills. Financial Acumen: Understanding financial data, budgeting, and cost control is necessary for profitability and business success. Problem-Solving: Quickly and effectively addressing issues that arise in a fast-paced environment is vital. Inventory Management: Effectively managing inventory ensures that popular flavors are always available and avoids waste. Food Safety: Understanding and adhering to food safety regulations and sanitation practices is crucial for customer health and safety. ole & responsibilities Preferred candidate profile Ice Cream Industries
Posted 1 month ago
0.0 - 5.0 years
2 - 2 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Location: Walters, Shastrinagar, Andheri West, Mumbai Department: Operations Reporting To: Outlet Manager / Shift Supervisor Employment Type: Full-Time / Part-Time (as applicable) Job Summary: We are looking for enthusiastic and customer-focused individuals to join our team as Counter Staff at our Walters QSR outlet in Shastrinagar, Andheri West. The ideal candidate should be passionate about delivering excellent service, quick on their feet, and capable of handling high-volume customer interactions with a smile. Key Responsibilities: Greet customers warmly and take accurate food & beverage orders at the counter or POS system Upsell menu items and suggest combos/promotions Handle cash, UPI, and card transactions efficiently and responsibly Ensure prompt service and minimize customer waiting time Pack takeaways neatly and ensure order accuracy before dispatch Maintain cleanliness and hygiene at the counter and customer service area Coordinate with kitchen staff to ensure timely and correct order preparation Address basic customer queries and escalate complaints if needed Follow company SOPs for food safety, hygiene, and customer handling Perform opening and closing tasks of the outlet. Candidate Requirements: Minimum 10th Pass; HSC or hotel management students preferred Prior experience in QSR or retail food service is an advantage Basic knowledge of using POS systems and digital payment apps Good communication skills in Hindi and English Well-groomed, punctual, and team-oriented Willing to work in shifts, weekends, and public holidays Work Schedule & Compensation: Weekly off on rotation Salary as per industry standards Bachelors sharing accommodation Why Join Walters? Opportunity to grow within a reputed and expanding food & beverage brand Dynamic work environment with hands-on learning Employee-friendly policies and fair work culture
Posted 1 month ago
1.0 - 3.0 years
2 - 4 Lacs
Bhubaneswar, Odisha, India
On-site
Assisting experienced employees with their daily tasks and responsibilities. Observing and gaining hands-on experience in various aspects of the job. Receiving feedback and guidance from supervisors and mentors. Completing assigned projects and tasks under the supervision of experienced employees. Collaborating with team members and contributing to team projects. Demonstrating a strong work ethic, positive attitude, and a willingness to learn and grow.
Posted 1 month ago
4.0 - 9.0 years
8 - 10 Lacs
Pune, Nanded, Mumbai (All Areas)
Work from Office
Job Description 1. JOB DETAILS: Position Title:Cluster Manager Reports to: CBH Circle Business Head Department & Division: Operations 2. ABOUT JUBILANT FOODWORKS: Jubilant FoodWorks Limited (JFL/Company) is part of Jubilant Bhartia group and is one of Indias largest food service Company, with a network of 1760 Dominos Pizza restaurants across 387 cities (as of Dec 31, 2022). The Company has the exclusive rights to develop and operate Dominos Pizza brand in India, Sri Lanka, Bangladesh and Nepal. At present, it operates in India, and through its subsidiary companies in Sri Lanka and Bangladesh. Jubilant FoodWorks also enjoys exclusive rights to develop and operate Dunkin restaurants in India and Popeyes restaurants in India, Bangladesh, Nepal and Bhutan. The Company currently operates 24 Dunkin restaurants across 8 Indian cities and 12 Popeyes restaurants in Bengaluru. (as of Dec 31, 2022). JFL has entered into the Chinese cuisine segment with its first owned restaurant brand, Hongs Kitchen and has 12Hongs kitchen restaurant across 4 cities in India (as of Dec 31, 2022). Jubilant FoodWorks has been accredited as Great Place to Work certified organization in India and Sri Lanka by Great Place to Work institute. This recognition is a testimony to our great culture that inspires trust, pride, camaraderie and innovation among our employees and has enabled the organization to be the pioneer in the QSR industry. 3. JOB CONTEXT AND KEY ACCOUNTABILITIES: Responsible to support Restaurant Managers for smooth and uninterrupted running of Restaurants. Overall operation of Restaurants/respective area as per the laid guidelines / SOP, conducting various audits (as prescribed from time to time) & driving sales and profitability as per the budgets. • 4. KEY ACCOUNTABILITIES: Description Performance Indicators Handle multiple Restaurants and ensuring smooth and uninterrupted function of Restaurants.•Working towards achieving ambition 2014•Planning and carryout LSM plans.•Conducting staff meeting at periodic intervals and ensure motivation of the team. Keeping Fun at work culture alive. Lower attrition rate Maintaining various MIS reports, analyses and identifying areas of opportunity OER, C S Audit, FIDA Liaison with Govt officials / environmental bodies (if required) for legal permissions/licenses Read Restaurant Licenses in place Responsible for making & implementing promotional strategies to increase sales volume & achieve maximum customer satisfaction Sale growth Quality compliance and working for quality improvement in consultation with Quality Dept Ingredient evaluation OER product quality Developing and implementing procedures, control systems for maintaining hygiene and quality standards.OER Product quality OEREnsure profitability of operations and supervise all aspects of product management, monitoring food production to ensure compliance with quality &hygiene standards. Profit & Loss statement Ensuring high quality services, resulting in customer delight and optimum resource utilization. Ensuring maximum customer satisfaction by closely interacting with in-house and potential guests to understand their requirements and customizing the product and services accordingly. KKM CSI score People Management, continuous Training of employees.Guiding, mentoring team members to ensure efficiency in operations& meeting of individual & group targets Training MIS MTD Training audit Imparting appropriate training on Food preparation, Service Excellence to restaurant and support service staff. 4. COMMUNICATIONS & WORKING RELATIONSHIPS:Internal: All Departments (IT, Maintenance, Marketing, HR, Corporate Affairs, Training, Project, Corporate Sale, MIS, Payroll, Accounts, Supply Chain, Quality Control, Six Sigma) External: External customer Telecom service provider Serco Call Centre Finance Support providers e.g. IDBI, Sodexo, Accor, CMS All Vendors • Govt official 6. QUALIFICATIONS, EXPERIENCE, & SKILLS: Qualification BSc Hotel Management/BHM/Diploma Hotel Management (3 Years)/Any Graduate/MBA/PGDBA Experience 5-10 years experience in the QSR/Food Retail/Hospitality industry at managerial level. Incumbents with positive attitude & excellent communication skills Candidates passionate to build a career in Domino's Pizza and should be willing to relocate as per business requirements. Profit & Loss Management, Team Management, Business Development & Multiple Restaurants handling are essential for an ideal candidate. Equal Opportunity Employment: Jubilant FoodWorks is proud to be an equal opportunity employer and we are committed to diversity and inclusion. All aspects of employment including hiring will be based on merit, competence and business needs. We do not discriminate based on race, color, religion, caste, marital status, age, national origin, gender, gender identity or expression or any other status.
Posted 1 month ago
0.0 - 5.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Hiring for Jr. Associate /Shift Manager/Assistant Outlet Manager at Theobroma Foods for Bangalore Outlets. Role & responsibilities To attend the daily briefings before start of the shift To check the table set up as per the set standards at the beginning of the shift To greet the Guests in an approved standard and escort to the table To Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) To Inform Guests about the days special menus, discount schemes etc To offer menu recommendations upon request To Up-sell the decided menus as and when appropriate To take accurate food and drinks orders To communicate order details to the Kitchen Staff To serve food and drink orders to the Guests with smiling face To check dishes and kitchenware for cleanliness and presentation and report any problems. Note: Freshers or 12th pass can also apply.
Posted 1 month ago
2.0 - 6.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Job description Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Shift Handling Taking care of opening, mid, and closing shifts. Managing opening and closing of the caf. Team Handling Handling a team of 5-6 members. Training the team members. Caf Management Handling the inventory of the caf. Cash handling. Maintaining the checklist of the caf as per companys guidelines. Customer interaction and order taking. Required Candidate profile Required Knowledge, Skills, and Abilities 1. Communication Skills a. Candidate is able to talk fluently in Hindi & English b. Good listener 2. Flexibility a. Open for transfers b. Open for any shift timings c. Open for cleaning washrooms, utensils, and brooming cafe. 3. Experience with the QSR industry a. Has handled shifts independently. b. Inventory management 4. Customer Handling a. Handling customer queries and resolving them. b. Promoting a positive and healthy environment to customers. Perks and Benefits Chaayos provides you with the following: 1. Aggressive growth plan 2. Appreciation and incentives 3. Discounted employee meals 4. Child Shagun Policy 5. Esic/ Term Life Insurance Policy 6. Eligible for Employee Provident FundRole Shift Manager / Supervisor Industry Type Hotels & Restaurants Department Food, Beverage & Hospitality Employment Type Role Category F&B Service Education :PUC, UG -Any Graduate,PG : Doctorate Key Skills:- qsrcafehandling customer queriesShift Managementcafe managerInventory Managementcash handlingStaff ManagementCafe ManagementProfit And Loss AccountWastage Control
Posted 1 month ago
10.0 - 15.0 years
3 - 5 Lacs
Bengaluru
Work from Office
We’re Hiring: "Associate Business Manager – Bangalore". Are you an experienced leader in QSR operations & sales? We are looking for a dynamic and results-driven Associate Business Manager to oversee our growing brand in Bangalore.
Posted 1 month ago
1.0 - 3.0 years
3 - 6 Lacs
Indore, Madhya Pradesh, India
On-site
Key Responsibilities: Operational Excellence: Ensure smooth day-to-day operations of the store, including chai preparation, food handling, cleanliness, and maintenance. Implement and enforce company policies and procedures to maintain high standards of quality, service, and safety. Monitor inventory levels, place orders, and manage stock rotation to minimize waste and ensure product availability. Team Leadership and Development: Recruit, train, and motivate a team of baristas and support staff to deliver exceptional customer service and achieve sales targets. Provide ongoing coaching, performance feedback, and development opportunities to enhance team members skills and foster career growth. Foster a positive and inclusive work culture that values diversity, teamwork, and mutual respect. Customer Satisfaction: Lead by example in providing friendly, efficient, and personalized service to customers, ensuring a memorable chai experience. Proactively address customer inquiries, feedback, and complaints, resolving issues promptly and effectively to maintain customer satisfaction and loyalty. Identify opportunities to enhance the customer experience and implement initiatives to drive customer engagement and retention. Sales and Financial Management: Monitor sales performance, analyze key metrics, and develop strategies to achieve revenue targets and maximize profitability. Control costs, manage expenses, and optimize resource utilization to achieve operational efficiency and financial success. Prepare and analyze financial reports, budgets, and forecasts, identifying areas for improvement and implementing corrective actions as needed. Qualifications: Education: Graduation /Diploma in Hotel management or equivalent course completion Previous experience in a managerial role within the food service industry, preferably in a QSR or cafe environment. Strong leadership skills with the ability to inspire, motivate, and develop a diverse team. Excellent communication and interpersonal skills, with a customer-focused mindset. Proven track record of achieving sales targets, driving operational excellence, and managing budgets. Knowledge of food safety and hygiene regulations, with a commitment to maintaining high standards of cleanliness and sanitation. Flexible schedule with the ability to work evenings, weekends, and holidays as needed. Passion for chai and enthusiasm for creating memorable experiences for customers.
Posted 1 month ago
2.0 - 7.0 years
4 - 8 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Key Responsibilities: Operational Excellence: Ensure smooth day-to-day operations of the store, including chai preparation, food handling, cleanliness, and maintenance. Implement and enforce company policies and procedures to maintain high standards of quality, service, and safety. Monitor inventory levels, place orders, and manage stock rotation to minimize waste and ensure product availability. Team Leadership and Development: Recruit, train, and motivate a team of baristas and support staff to deliver exceptional customer service and achieve sales targets. Provide ongoing coaching, performance feedback, and development opportunities to enhance team members skills and foster career growth. Foster a positive and inclusive work culture that values diversity, teamwork, and mutual respect. Customer Satisfaction: Lead by example in providing friendly, efficient, and personalized service to customers, ensuring a memorable chai experience. Proactively address customer inquiries, feedback, and complaints, resolving issues promptly and effectively to maintain customer satisfaction and loyalty. Identify opportunities to enhance the customer experience and implement initiatives to drive customer engagement and retention. Sales and Financial Management: Monitor sales performance, analyze key metrics, and develop strategies to achieve revenue targets and maximize profitability. Control costs, manage expenses, and optimize resource utilization to achieve operational efficiency and financial success. Prepare and analyze financial reports, budgets, and forecasts, identifying areas for improvement and implementing corrective actions as needed. Qualifications: Education: Graduation /Diploma in Hotel management or equivalent course completion Previous experience in a managerial role within the food service industry, preferably in a QSR or caf environment. Strong leadership skills with the ability to inspire, motivate, and develop a diverse team. Excellent communication and interpersonal skills, with a customer-focused mindset. Proven track record of achieving sales targets, driving operational excellence, and managing budgets. Knowledge of food safety and hygiene regulations, with a commitment to maintaining high standards of cleanliness and sanitation. Flexible schedule with the ability to work evenings, weekends, and holidays as needed. Passion for chai and enthusiasm for creating memorable experiences for customers.
Posted 1 month ago
4.0 - 8.0 years
4 - 7 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Key Responsibilities: Operational Excellence: Ensure smooth day-to-day operations of the store, including chai preparation, food handling, cleanliness, and maintenance. Implement and enforce company policies and procedures to maintain high standards of quality, service, and safety. Monitor inventory levels, place orders, and manage stock rotation to minimize waste and ensure product availability. Team Leadership and Development: Recruit, train, and motivate a team of baristas and support staff to deliver exceptional customer service and achieve sales targets. Provide ongoing coaching, performance feedback, and development opportunities to enhance team members skills and foster career growth. Foster a positive and inclusive work culture that values diversity, teamwork, and mutual respect. Customer Satisfaction: Lead by example in providing friendly, efficient, and personalized service to customers, ensuring a memorable chai experience. Proactively address customer inquiries, feedback, and complaints, resolving issues promptly and effectively to maintain customer satisfaction and loyalty. Identify opportunities to enhance the customer experience and implement initiatives to drive customer engagement and retention. Sales and Financial Management: Monitor sales performance, analyze key metrics, and develop strategies to achieve revenue targets and maximize profitability. Control costs, manage expenses, and optimize resource utilization to achieve operational efficiency and financial success. Prepare and analyze financial reports, budgets, and forecasts, identifying areas for improvement and implementing corrective actions as needed. Qualifications: Education: Graduation /Diploma in Hotel management or equivalent course completion Previous experience in a managerial role within the food service industry, preferably in a QSR or caf environment. Strong leadership skills with the ability to inspire, motivate, and develop a diverse team. Excellent communication and interpersonal skills, with a customer-focused mindset. Proven track record of achieving sales targets, driving operational excellence, and managing budgets. Knowledge of food safety and hygiene regulations, with a commitment to maintaining high standards of cleanliness and sanitation. Flexible schedule with the ability to work evenings, weekends, and holidays as needed. Passion for chai and enthusiasm for creating memorable experiences for customers.
Posted 1 month ago
3.0 - 8.0 years
4 - 7 Lacs
Delhi, India
On-site
Requirements: 3+ Years of experience from Culinary Bakery Background Started from 5 Star Hotel and then diverted to QSR Open to traveling with City and out station. Good understanding regulatory requirements and compliances Good with MS Excel Vendor Handling Training Experience will be an added advantage.
Posted 1 month ago
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