385 Qsr Jobs - Page 10

Job Role :- GM Marketing Location :- Bangalore Exp :- 10 to 12 Years Key Responsibilities :- (List major responsibilities, that you have, to achieve the key objectives) Marketing Strategy & Leadership:- Create and implement a clear marketing plan to increase brand awareness, attract customers, and grow market presence. Lead the development of campaigns and content that align with brand values and vision. Work closely with sales, product, and operations teams to ensure marketing efforts support overall business goals Team Leadership: Manage and guide the marketing team across areas like digital marketing, PR, branding, and content creation Encourage creativity, teamwork, and innovation within the team Set clear goals for the team, track progress regularly, and provide constructive feedback. Brand Management: Ensure branding is consistent across all platforms, including social media, PR, and advertising Maintain the brands identity and ensure it resonates with The target audience: Digital Marketing & Analytics: Oversee all online marketing activities, such as social media, email campaigns, website optimization, and online ads. Use analytics tools to track the success of marketing efforts, improve strategies, and maximize results. Set up regular reporting to review the effectiveness of campaigns and identify areas for improvement. Product Launch & Campaigns: Plan and manage marketing efforts for new product launches to ensure their success. Create engaging content and promotional materials to attract customers and support key initiatives. Develop innovative campaigns to keep current customers engaged and attract new ones Budgeting & Vendor Management: Create and oversee the marketing budget to ensure spending is efficient and delivers strong results. Manage relationships with agencies and vendors, such as PR firms and creative services, to ensure quality outcomes Special Skills/Attributes: Deep understanding of digital marketing, social media platforms, and the latest marketing tools and trends. Strong leadership and team management skills with experience in building and developing high-performing teams. Excellent communication and presentation skills, with the ability to engage and influence stakeholders at all levels. Data-driven mindset with the ability to analyze data and use insights to make informed decisions. Interested candidate can apply your CV shivaniwarakoasis@gmail.com Thanks & Regards Shivani Warak SG OASIS

Summary: We are seeking a passionate and experienced F&B Manager to lead the food and beverage business. Strategically managing vendor onboarding, daily operations, and revenue growth. You will play a key role in ensuring a high-quality, convenient, and profitable F&B experience for our tenants, while adhering to strict cost controls and maintaining a positive profit & loss (P&L). Responsibilities: Vendor Management: Develop and implement a strategy for sourcing and onboarding new food and beverage vendors, prioritizing quality, value, and diversity. Negotiate contracts with vendors to secure the best possible pricing and terms. Oversee vendor performance, ensuring adherence to quality standards and service level agreements. F&B Operations: Manage all aspects of daily F&B operations, including menu development, inventory control, budgeting, and staff scheduling. Ensure the consistent availability, quality, and presentation of food and beverage offerings across all locations. Implement efficient and cost-effective food preparation and service processes. Oversee the maintenance and sanitation of all F&B equipment and facilities. Manage food safety protocols and ensure compliance with all health regulations. Revenue Growth: Develop and implement strategies to increase F&B revenue, such as menu optimization, targeted promotions, and loyalty programs. Meet with clients and convert them into Meal Plans (B2B) Analyze sales data to identify trends and opportunities for revenue growth. Develop and implement upselling and bundling techniques to increase customer spending. Stay informed about industry trends and implement innovative F&B concepts to attract and retain tenants. Profit & Loss (P&L) Management: Develop and manage the F&B budget, keeping costs under control and maximizing profitability. Regularly monitor P&L statements and identify areas for cost reduction. Implement cost-saving measures while maintaining quality standards. Additional Responsibilities: Develop and implement a marketing strategy to promote the F&B offerings to tenants. Provide excellent customer service and address tenant inquiries and concerns promptly. Identify and implement opportunities to improve the overall F&B experience for tenants. Supervise and mentor F&B staff, fostering a positive and productive work environment. Qualifications: Minimum 5-8 years of experience in a food and beverage management role. Proven track record of successfully managing and growing F&B revenue. Strong understanding of food safety regulations and best practices. Excellent communication, interpersonal, and negotiation skills. Strong analytical and problem-solving skills. Proficient in Microsoft Office Suite and point-of-sale systems. Ability to work independently and as part of a team. Ability to multi-task and prioritize in a fast-paced environment. A passion for the F&B industry and a commitment to providing exceptional customer service.

Outlet Handling Customer Coordination Stock Maintain Franchise sale Cafe Handling Cafe Management

Outlet Handling Customer Coordination Stock Maintain Franchise sale

Please Note:- It will be 6 days working Conduct regular visits to the cluster outlets to ensure HR practices are being followed and address any issues on-site. Key Accountabilities: Manage bulk hiring for operations and kitchen crew members for QSR outlets, should have hands-on experience in recruiting candidates from portals like Naukri, LinkedIn, Social Media and other handles. Managing onboarding of new hires, ensure proper documentation and orientation of new employees, should have good knowledge of job descriptions and KRAs. Monitor and manage employee attendance and leave records, resolve any attendance and leave-related discrepancies. Address employee grievances and foster a positive work environment and assist in conflict resolution and disciplinary actions as and when required. Ensure employment compliance (PF, ESIC, PT, Minimum Wages, Statutory Bonus, Shop and establishment Compliances, Income Tax, etc.) with local labor laws and company policies. Should be aware of recent changes with respect to employment compliances suggested by Statutory authority from time to time. • Should have a clear understanding of minimum wages, and compliances defined as per Act. Operations Accountability: Handle day-to-day HR administrative tasks. Implement HR policies and procedures and act as the custodian of all the HR policies and ensure effective implementation. Conduct regular visits to the cluster outlets to ensure HR practices are being followed and address any issues on-site. Handle all the HR-related dashboards (monthly reports, attrition reports, recruitment dashboards, legal compliance dashboards, etc.). Well-versed with MS Excel skills and HR database management. Essential Qualifications and Experience: Education: MBA degree in HR, Business Administration, or related field. Experience: 2-4 years of HR management experience, preferably in QSR or retail. Skills: a. Strong knowledge of HR practices and labor laws. b. Excellent communication and interpersonal skills. c. Proficient in HR software and Microsoft Office. Contact Person Sofiya Sayyed SG OASIS Interested candidates can share their resumes on sofiyaoasis@gmail.com

KRA Manager – IT Infra, Network & Communications Manage In-house, Co-Located and outsourced Data Centre’s. Infrastructure Capacity Planning. Liaison with Hardware, Network, Communication and related Service Providers. Manage Service Level Agreements and Matrices Ensure seamless end-user device Management. Manage Infra Security Protocols: TCP/IP, Routing, VRF, Static, BGP, Access Lists, VLAN, WLAN, WAN, Large MPLS. Firewall, Access Control, VPN, IDS/IPS, DLP, Firewall and AV, IPS/IDS Manage Virtualization VMware and Cloud Platforms. Experienced in setting up of BIG server architecture setup for SAP/Dynamics etc. Designing, building and running Disaster Recovery Solutions, replication, automated, backup and recovery. Prepare and analyse relevant documentation such as RCA for Incident management Infrastructure and Communication Related Risk identification / assessment / response activities Proactive monitoring of links at stores. Network monitoring over MPLS network connectivity on NMS Tool. L2/L3 support for managed MPLS network of RSC/stores. Install, configure and manage all network infrastructures (switches, routers, firewalls, wireless controllers and AP's, SSL VPN, WAN compression, etc.) Maintain and ensure the reliability and performance of all LAN, WAN, and VPN components and technologies. Handling store network issues like connectivity issues and routing issues etc. Coordinating with vendor like Airtel, Tata communications, DataCraft, Velocis, Wipro, NSN, Ericsson, Cisco, Juniper, Huawei, etc. Coordinating with other fault management team and other team with ISP’s for the resolution of MPLS/ILL/PRI/NLD/Local Loop/Clear Channel/BRI/Centrex. Manage and maintain UTM/firewalls (e.g. SonicWALL-NXG) and switches (e.g. Cisco 3650, 45xx) and SSL VPN solutions (e.g. SonicWALL, Cisco, Juniper). Follow up of issues with proper escalation management for network Incidents to Compliance to defined SLA. Design and implement short- and long-term strategic plans to make certain IT Infrastructure capacity meets existing and future requirements Develop, implement, and maintain policies, procedures for Server / Storage / Security resource administration and appropriate use Practice IT asset management, including maintenance of Server / Storage / Security component inventory, life cycle management and related documentation IT Compliance and review. Handling Trouble ticket Management - Opening, Resolving and Closing or service requests with proper RFO for third party vendors. Infrastructure Related Budgeting and Controls. Optimizing Infrastructure/network Costs. Respond, troubleshoot, identify root cause and remediate issues in a complete, documented and timely manner. Provide on-call support for network systems as required. Ensure that appropriate monitoring, alerting and logging mechanisms are in place and functioning optimally all the time. Certifications : Microsoft Professional Certified Microsoft Certified Technology Specialist CCNA/MCP Certified Microsoft Azure/AWS Certified Warm Regards, Aasma Shaikh

Lead bakery location to ensure consistent standards in product quality, service, and cleanliness. Conduct regular team connects, providing guidance on action plans to address issues in the store and team development. Responsible for stock and inventory, people, assets. Execute targeted local marketing strategies to increase brand visibility, drive foot traffic, and grow sales. Build community relationships and partnerships to strengthen the bakery presence. Stay informed on competitors and market trends to proactively identify new opportunities for growth. Closely monitor financial performance of the store, analyzing metrics like revenue, cost, and profitability for the store. Implement cost-control measures, optimize labor efficiency, and identify areas for improved resource allocation to achieve financial targets without compromising service or quality. Recruit, develop, and mentor the store employees, fostering a positive and high-performing team culture. Conduct regular coaching sessions, establish clear performance goals, and implement succession planning to ensure a well-trained team is ready to take on increased responsibilities. Lead initiatives to enhance customer satisfaction, creating a warm and inviting environment in the store. Address and respond to customer feedback, implement service improvements, and empower team members to deliver exceptional service, ensuring a memorable experience for every customer. Responsible to maintain health, safety, and labor standards, conducting routine checks and training sessions on regulations and best practices. Responsible to comply the compliance improvements, maintaining a safe and legally compliant environment for the store. Preferred candidate profile Excellent people handling and result driven mindset. Team player Requires flexibility to move to various locations based on the business requirements. Ability to work independently implement and execute various standards as required by the management Committed to creating exceptional customer experiences. Proactive in identifying opportunities to drive sales and expand market presence.. Self-starter, obtaining results through a focused and disciplined work style Dedicated to ongoing learning and team growth within the QSR and bakery industry. Basic computer skills using Microsoft Office, Accounting software, and Databases Perks and benefits Best in the industry (25k take home salary to 30k take home salary) + Incentives weekly, monthly and quarterly.

Responsibilities: Manage inventory, serve customers, handle cash & provide exceptional service. Collaborate with team on promotions, maintain cleanliness & adhere to safety standards.

Counter Staff/Counter Sales/F&B Captain/Steward/Waiter Counter Staff Job Title: Customer Service Representative - Food & Beverages Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Food & Beverages industry. The ideal candidate will have a passion for providing excellent customer service, a strong understanding of food and beverage products, and exceptional communication skills. Responsibilities: Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, and live chat. Provide information about food and beverage products, including ingredients, pricing, and availability. Assist customers in placing orders, making recommendations, and resolving any issues or concerns. Order Processing: Accurately process customer orders in a timely manner. Coordinate with internal teams, including the kitchen and delivery personnel, to ensure seamless order fulfillment. Keep customers informed about the status of their orders and any potential delays. Product Knowledge: Stay informed about the menu, including new additions and seasonal offerings. Provide detailed information about ingredients, allergens, and nutritional information to customers. Continuously update product knowledge to better assist customers with their inquiries. Issue Resolution: Address and resolve customer complaints, concerns, and feedback in a professional and positive manner. Collaborate with the quality control team to investigate and resolve product-related issues. Communication: Effectively communicate with cross-functional teams, including kitchen staff, delivery personnel, and management. Keep customers informed about promotions, discounts, and special events. Customer Feedback: Collect and document customer feedback to identify areas for improvement. Share feedback with the management team to enhance overall customer satisfaction. Documentation: Maintain accurate and up-to-date customer records. Generate reports on customer inquiries, orders, and feedback for management review. Qualifications: High school diploma or equivalent; associate's or bachelor's degree preferred. Proven experience in customer service, preferably in the food and beverage industry. Excellent communication and interpersonal skills. Knowledge of food and beverage products, including ingredients and preparation methods. Strong problem-solving abilities and the ability to handle challenging customer situations. Familiarity with order processing systems and customer relationship management (CRM) software. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Flexibility to work evenings, weekends, and holidays as needed. JD for Restaurant Captain Job Title: Restaurant Captain Location: Mumbai Reports To: Restaurant Manager Job Summary: As a Restaurant Captain, you will be responsible for providing a pleasant dining experience by ensuring all guests are treated cordially, seated comfortably, and attended to promptly. You will oversee the service team, coordinate the floor operations, and ensure the staff adheres to the restaurant's service standards and etiquette. Key Responsibilities: Greet guests upon arrival and assist them with seating according to their preferences and reservation status. Supervise the waitstaff, bartenders, and other service staff to ensure optimal performance and adherence to service standards. Manage table settings and seating arrangements to accommodate guests comfortably and maximize space efficiency. Oversee the distribution of menus and inform guests about special items, menu changes, and out-of-stock items. Take lead in resolving customer complaints regarding food quality or service. Train new hires and organize ongoing staff training to maintain high service standards. Coordinate with the kitchen and bar staff to ensure timely preparation and delivery of orders. Ensure cleanliness and hygiene standards are maintained throughout the restaurant. Handle reservation inquiries and maintain an accurate reservation book. Process billing and payments accurately and efficiently. Provide feedback to the management on guest satisfaction and staff performance. Assist in inventory management and ordering supplies as needed. Required Skills and Qualifications: High school diploma or equivalent; degree in hospitality or restaurant management preferred. Proven experience as a Restaurant Captain or in a similar role in the hospitality industry. Excellent interpersonal and communication skills. Strong leadership abilities and team management skills. . Key Responsibilities: 1. Operations Management: Oversee the overall functioning of the food and beverage outlet. Ensure compliance with health and safety regulations. Manage inventory levels and order supplies as needed. Monitor and maintain the cleanliness and organization of the outlet. 1. Staff Management: Recruit, train, and supervise outlet staff. Schedule shifts and allocate responsibilities to ensure optimal staffing levels. Conduct regular performance evaluations and provide constructive feedback. Foster a positive and collaborative work environment. 1. Customer Service: Ensure that customers receive high-quality service. Address customer complaints and resolve issues promptly. Train staff on excellent customer service practices. Monitor customer feedback and implement improvements as needed. 1. Sales and Revenue: Set and achieve revenue targets for the outlet. Implement strategies to maximize sales and profitability. Analyze sales data and trends to identify opportunities for growth. Introduce promotions or marketing initiatives to drive sales. 1. Quality Control: Maintain high standards of food and beverage quality. Conduct regular inspections to ensure compliance with quality standards. Address any issues related to product quality promptly. 1. Financial Management: Prepare and manage the outlet budget. Monitor expenses and implement cost-control measures. Generate financial reports and provide regular updates to senior management. 1. Communication: Communicate effectively with staff, management, and suppliers. Participate in regular meetings to discuss performance, goals, and improvements. Keep abreast of industry trends and share relevant information with the team. Qualifications and Skills: Bachelor's degree in Business Administration, Hospitality Management, or a related field. Proven experience in a supervisory or managerial role in the food and beverage industry. Strong leadership and interpersonal skills. Excellent communication and organizational abilities. Knowledge of health and safety regulations. Understanding of food and beverage trends and customer preferences. Ability to work in a fast-paced environment and handle pressure. Share your updated resume - hrd8.pawf@gmail.com or hrd13.pawf@gmail.com

GOOD FLIPPIN' BURGERS® is on the lookout for energetic candidates to join our restaurant team in Mumbai! Location: Mumbai Call 7700034369 Email: shraddha.m@goodflippin.com If you’re passionate about burgers and ready to join dynamic team, apply now

We are currently searching for a dynamic and seasoned Food and Beverage Leader to spearhead and optimize all facets of our F&B operations, encompassing cloud kitchens, QSRs, and other formats within our company, 1 -• Operational Excellence

Key Responsibilities Operations Management Oversee the daily operations of the restaurant, ensuring smooth workflow and compliance with company standards. Monitor inventory, order supplies, and manage budgets effectively. Ensure adherence to food safety and health regulations. Team Leadership Recruit, train, and supervise staff, fostering a positive work environment. Schedule shifts, delegate tasks, and manage team performance. Provide coaching and feedback to enhance team productivity and service quality. Customer Service Excellence Maintain high standards of customer service to ensure guest satisfaction. Address and resolve customer complaints promptly and professionally. Collect and analyze customer feedback to improve service quality. Financial Performance Manage restaurant budgets, including sales targets, labor costs, and operational expenses. Analyze financial data to identify areas for improvement and implement cost-saving measures. Develop and execute strategies to increase revenue and profitability. Marketing and Promotions Coordinate marketing activities, including promotions, events, and social media campaigns.

Key Responsibilities Operations Management Oversee the daily operations of the restaurant, ensuring smooth workflow and compliance with company standards. Monitor inventory, order supplies, and manage budgets effectively. Ensure adherence to food safety and health regulations. Team Leadership Recruit, train, and supervise staff, fostering a positive work environment. Schedule shifts, delegate tasks, and manage team performance. Provide coaching and feedback to enhance team productivity and service quality. Customer Service Excellence Maintain high standards of customer service to ensure guest satisfaction. Address and resolve customer complaints promptly and professionally. Collect and analyze customer feedback to improve service quality. Financial Performance Manage restaurant budgets, including sales targets, labor costs, and operational expenses. Analyze financial data to identify areas for improvement and implement cost-saving measures. Develop and execute strategies to increase revenue and profitability. Marketing and Promotions Coordinate marketing activities, including promotions, events, and social media campaigns.

To prepare the long-term plan of managing the restaurant To plan and prepare the calendar for various events and festivals To coordinate daily Front of the House and Back of the House restaurant operations To deliver superior service and maximize customer satisfaction To respond efficiently and accurately to customer complaints To regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils and cleaning products Manage restaurants good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly and annual revenues and expenses To conduct the survey of similar restaurants for continual betterment in terms of revenue To decide the advertisement and publicity plans for promotion of restaurant To track the ratings of the restaurant on various web portals viz Trip Advisor and to implement the measures for improving the same To work out the rate contracts with corporate customers To maintain the inventory of all the items of the restaurant and to report shortage or loss of the items if any To take feedback about customer satisfaction levels and to compile the guest history regarding their preferences, special requirements etc To comply with all health and safety regulations To approve leaves of the team members To prepare duty roster of the team members of restaurant To conduct the training for team members as per the training calendar To conduct performance appraisal of the team members To work out increments, promotions, transfers etc of the employees

Hiring for Assistant Restaurant Manager Includes managing staff. Ensuring customer satisfaction. Contributing to the overall success of the store. Managing daily operations. Call on 7080294442

Key Responsibilities Operations Management Oversee the daily operations of the restaurant, ensuring smooth workflow and compliance with company standards. Monitor inventory, order supplies, and manage budgets effectively. Ensure adherence to food safety and health regulations. Team Leadership Recruit, train, and supervise staff, fostering a positive work environment. Schedule shifts, delegate tasks, and manage team performance. Provide coaching and feedback to enhance team productivity and service quality. Customer Service Excellence Maintain high standards of customer service to ensure guest satisfaction. Address and resolve customer complaints promptly and professionally. Collect and analyze customer feedback to improve service quality. Financial Performance Manage restaurant budgets, including sales targets, labor costs, and operational expenses. Analyze financial data to identify areas for improvement and implement cost-saving measures. Develop and execute strategies to increase revenue and profitability. Marketing and Promotions Coordinate marketing activities, including promotions, events, and social media campaigns. Build relationships with local businesses and the community to enhance the restaurant's reputation.

Supervise daily restaurant operations, ensuring adherence to company standards and objectives for quality and performance. Coordinate staff schedules, monitor labor costs, and optimize shift assignments to maximize efficiency and productivity. Maintain inventory control by conducting regular audits and implementing inventory management strategies to minimize shrinkage. Ensure compliance with all health and safety regulations, leading by example to promote a culture of safety and responsibility. Handle customer complaints and feedback professionally, striving to enhance overall customer satisfaction and loyalty. Provide training and support to staff, fostering a collaborative and empowering environment for skill development and team growth. Manage cash handling and financial transactions accurately, ensuring proper procedures and controls are maintained. Report operational outcomes and challenges to senior management, contributing to continuous improvement initiatives and organizational success

Roles and Responsibilities is the No.1 leader. The SM has the responsibility for directing the daily shift operations of a restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned.

Has to have excellent knowledge with regards to the KPI of running a restaurant and past experience in the QSR industry is preferable.

Roles and Responsibilities is the No.1 leader. The Restaurant General Manager has the overall responsibility for directing the daily operations of a restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned. Core Responsibilities Include: Creating value for our shareholders through efficient operations, appropriate cost controls, and profit management Effectively manage a restaurant within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times. Controls day-to-day operations by scheduling manpower, ordering food and supplies, and developing the restaurant team Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Interviews and hires team members, conducts performance appraisals, takes discipline action, motivates and trains Ensures maintenance of equipment, facility, and grounds through the use of a preventative maintenance program Ensures food quality and 100% customer satisfaction Ensures complete and timely execution of corporate & local marketing programs Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team. Champions recognition and motivation efforts Desired Candidate Profile Passion for hospitality People Focus: training & development Custodian of Culture Thirst for Knowledge Dedication to providing exceptional customer service Graduate (any stream) or 3 yrs Degree / Diploma in Hotel Management

Guest Service/Quality Food and Beverages Welcomes and connects with Guests. Determines Guest needs and suggests appropriate product, offering demonstrations and samples. Remains focused on Guest satisfaction and thank every Guest. Regularly asks Guests for feedback Follows food, health, safety, and sanitation guidelines for all our products. Regularly identifies operational improvements that drive customer satisfaction and minimize waste and inefficiency Restaurant Operations Follows and takes a lead in directing others to follow policies and procedures for operational flows at each station, and applying standards for merchandising stock rotation and storing of all products. Performs and directs others to complete cleaning tasks in accordance with duty roster and cleaning schedules. Places orders to assist shift operators. Assists in Team scheduling and in adjusting staffing to meet business requirements/patterns. Flawlessly executes store plans to increase sales and control costs Executes consistently on all store operating standards Profitability Follows and guides others in following cash handling procedures and till point policies. Follows inventory stocking and recording guidelines. Contributes to store goals for increasing sales and improving profits. Assists store management with accounting and banking responsibilities. Records and is accountable for store funds while running a shift. People Development Acts as a role model, providing guidance and training to store Team Members on all performance expectations. Ensures Team Members adhere to food and beverage quality and requirement. Demonstrates and ensures all policies and procedures are followed. Communicates store and employee concerns to store management Provides ongoing coaching to strengthen the performance of other employees, improving skills in needed areas Cash Handling, Stock Control and Add-On Sales: Follows cash handling procedures and till point policies. Follows inventory stocking and recording guidelines. Contributes to store goals for increasing sales/add-on sales Working with the Team: Building strong working relationships with team and Store Manager Demonstrating support for team/store decisions and seeking to understand the rationale behind decisions Effectively communicating timely and important information to Store Manager and team Actively seek and act on feedback Delivers difficult messages with confidence and compassion Works collaboratively with team and motivates team members to meet goals Responds calmly and professionally when his/her authority is challenged

1.0-3 years of experience in Business Development, Sales, or Franchise Development, preferably in QSR, Retail, or Hospitality. 2. Restaurant Management 3. Outlet In charge 4. Identify, recruit, and onboard new franchise partners 5. Business Development 6. Prepare business feasibility studies, ROI reports, and P&L forecasts for new store openings. 7. 2 Wheeler is mandatory 8. Customer Feedback 9. LSM Activities

Roles and Responsibilities Manage daily operations of a coffee shop, ensuring high-quality products and exceptional customer service. Supervise baristas to maintain efficient production during peak hours and minimize delays. Conduct inventory management, ordering supplies, and managing cash handling responsibilities. Ensure compliance with health and safety regulations, including food safety protocols. Monitor sales performance, identify trends, and implement strategies to increase revenue.

Job Summary: The Maintenance Head will oversee the upkeep and functionality of all equipment, facilities, and infrastructure across multiple QSR burger outlets. The role focuses on minimizing downtime, and optimizing maintenance procedures to enhance the brand's operational efficiency. Key Responsibilities: 1. Equipment Maintenance & Repair o Oversee regular inspection, maintenance, and repair of kitchen equipment, refrigeration units, grills, fryers, HVAC systems, and other critical appliances. o Troubleshoot and manage breakdowns swiftly to avoid service disruptions, coordinating with vendors for specialized repairs if needed. o Implement preventative maintenance schedules to extend the lifespan of equipment and reduce unexpected failures. 2. Facility Management o Ensure cleanliness, safety, and functionality of all restaurant facilities, including dining areas, bathrooms, and kitchen spaces. o Conduct regular checks and repairs for electrical systems, plumbing, lighting, flooring, and other infrastructure components. o Ensure all maintenance activities comply with health, safety, and sanitation regulations as per QSR standards. 3. Budget & Vendor Management o Manage the maintenance budget, ensuring cost-effective solutions for repairs and replacements. o Source, negotiate, and manage relationships with external vendors and contractors for maintenance services and equipment purchases. 4. Inventory & Record-Keeping o Maintain an inventory of essential spare parts, tools, and supplies required for routine maintenance and emergency repairs. o Keep detailed records of all maintenance activities, costs, equipment warranties, and scheduled services. 5. Team Leadership & Training o Lead and train a team of maintenance staff, ensuring that they are skilled and equipped to handle routine and emergency repairs. o Foster a culture of safety, quality, and efficiency within the maintenance team. Qualifications: Education: Bachelor's degree in engineering, facility management, or a related field is preferred. Experience: Minimum of 4 years of maintenance experience, with at least 2 years in a leadership role in QSR or a similar high-paced industry. Skills: o Strong technical knowledge of QSR kitchen equipment and facility maintenance. o Excellent problem-solving abilities and a quick response to urgent repairs. o Budget management and vendor negotiation skills. o Ability to work flexible hours, including weekends and evenings, as needed. Note: Candidates with experience in the hotel and "restaurant industry" are preferred for this role. Interested candidates can reach out at +919266237212 and share their CV at hr.solutionsrecruiter01@gmail.com

Popeyes (Jubilant FoodWorks Ltd.) Hiring Restaurant General Manager| Restaurant Manager for Delhi NCR Stores Eligibility: 1. QSR(Quick Service Restaurant) experience is mandatory 2. Either Store Handler ARM or RGM/RM with minimum 1 year of experience on the said designation 3. Age should not be more than 34 years Pls mail your updated resume at neera.singh5@jublfood.com Job Description 1. JOB DETAILS: Position Title: STORE MANAGER / GDM / RGM Reports to: Area Coach Department: Operations Division: JFL- Popeyes 2. JOB PURPOSE: Store Manager will be responsible for the overall operations of the restaurant with world class guest experience in a safe & inviting environment for internal & External customers Majority of time will be spent in leading the team to meet Guest expectations and Training new members in adherence to brand standards Creative in building sales programs (Inside 4 Walls ) to leverage business opportunities and thus create a competitive spirit among all cashiers 3. KEY ACCOUNTABILITIES: Description Leads Operational Excellence and the Guest Experience: To ensure self and team handles all Guest concerns To responds to all Guest feedback with action plans to address opportunities To coach team on hospitality standards To communicate Guest feedback to the team and involve in action plans to resolve issues To empower the team to satisfy Guest needs and resolve concerns To ensures all training and reference materials are available and used by the team To execute processes that ensure the restaurant meets safety and sanitation standards To execute processes that ensure inside and outside cleanliness standards are met To ensure all shifts are appropriately staffed to achieve service with speed goals Builds Team Talent: To handle all employee concerns with a sense of urgency To treat all team members fairly and with respect To provide coaching to team members to improve performance and ensure their growth. To recognize team members for demonstrating desired behavior and performance To ensure no team members is placed in position until all training is complete To provide regular communication to team including goals and results To use team member feedback to improve restaurant performance To source, trains, retains, and develops team members that improve the Guest experience To execute team service through effective scheduling, cross training, and deployment To hold team members accountable for their behavior and performance To delegate appropriately to team based on their skill level To execute development plans for talented team members to grow their career To maintain appropriate staffing levels to meet business needs Drives Sales Growth: Executes all in store marketing promotions in a timely and professional manner Owns local store marketing in trade area, becoming integrated into the community Executes new product rollouts including team training, marketing, and sampling Sets goals and tracks results Involves entire team by communicating goals, results, and action plans Ensures each shift is appropriately staffed to meet hospitality with speed goals Ensures the restaurant is well maintained including cleanliness Ensure all products are available to Guests every shift and execute all products to standard Utilizes appropriate suggestive selling Manages Profit & Loss and Restaurant Compliance: Analyzes business information looking for trends and identifying root causes Problem solves issues and executes sound business decisions that improve performance Takes accountability for all controllable profit line items on P&L Executes system to control Cost of Sales to include effective ordering and inventory Executes effective hiring and scheduling to meet Cost of Labor goals Complete all self-audits, minimum 1 per month, and executes actions plans to address opportunities Manages cash loss through cash control procedures Follows a maintenance schedule for equipment and facility Sets goals and track results Involves entire team by communicating goals, results, and action plans Planning and Communication: Discusses issues with other managers Discusses shift plans with team Involves entire team by communicating goals, results, and action plans Makes adjustments to assignments during the shift to achieve goals Ensures self and team handles all Guest concerns utilizing LAST with a sense of urgency Executes travel paths and delegates tasks as required Ensures each shift is appropriately staffed to meet hospitality with speed goals 4. Performance INDICATORS : PnL Food cost & Variance / Cost of Labour & Restaurant Operating costs Channel wise NPS / Detractors & TAT for concern closures Dine In / Take Away / Drive N Pick & Delivery Channel wise Ops KPIs : Dine In Q Time / Order taking time & Serving time Take Away Q Time / Order taking time & Order ready time Drive N Pick Order assembling time / Order ready time & Order delivered time Delivery Order assembling time / Order ready time / Drive time / Delivered time & Run Time Team member retention & Attrition Internal & External audit scores 5. QUALIFICATIONS, EXPERIENCE, & SKILLS: Hotel Management Degree/Diploma Or Graduation 2-3 years of relevant experience in Retail/ QSR Industry at Managerial Level Ability to drive business growth through leveraging deep consumer/customer insights Appetite to learn quickly and work with a sense of urgency Result oriented, hands on approach, quick action approach Excellent Communication Skills, Conflict Management Skills, Team Building Skills & Problem Solving SkillsRole & responsibilities